AIG vs Gallagher: How Do They Compare for Kidnap and Ransom Insurance?

AIG names CrisiSolution and partner response services; Gallagher places coverage with outside carriers and says its practice reviews both policy terms and response-team capability. 3,6

What Is AIG?

AIG is the marketing name for American International Group, Inc.; AIG says its insurance products are written or provided by subsidiaries or affiliates. Its U.S. business pages list commercial casualty, property, cyber, management and professional liability, and specialty programs, but a brand-level page does not identify the insurer for a particular policy. 1,2

Read the AIG profile

Read the AIG Kidnap and Ransom Insurance page

What Is Gallagher?

Gallagher’s technology specialists serve startups through global enterprises, while its executive-risk team supports IPO and M&A needs; small firms seeking one simple digital quote should compare online agencies. 4,5,6,7,8

Read the Gallagher profile

Read the Gallagher Kidnap and Ransom Insurance page

What Is Kidnap and Ransom Insurance?

Kidnap and ransom insurance provides financial protection for specified kidnapping and extortion events and gives the business access to a crisis-response firm. Check who is insured, which events are named, and how territory and sanctions terms apply to your actual travel. 9,10,11

Read the full coverage guide

Key Differences in Kidnap and Ransom Insurance

AIG markets a named policy; Gallagher arranges a carrier placement

AIG calls CrisiSolution its main corporate policy and describes primary and excess examples for kidnapping, extortion, detention, hijacking and threats. Gallagher’s Executive and Financial Risk practice places coverage with outside carriers, rather than underwriting it. Gallagher also says the placement review considers policy terms and the carrier response team. For a buyer, the comparison is between a named AIG offering and a broker-led market selection; request the proposed insurer and form from Gallagher. 3 6

Response support is framed as policy resources versus placement criteria

AIG lists planning, training and response support through Crisis24 and MBL Global, alongside a 24/7 contact resource. Gallagher says its arranged coverage includes rescue and security personnel and that it evaluates the carrier’s response capability. Ask who provides the service on the actual quote and whether training is part of the placement. 3 6

What to Confirm in Kidnap and Ransom Insurance Quotes

  • Confirm the issuing insurer, response vendor, contact procedure and included training on each proposal. 3 6
  • Ask Gallagher which covered-event terms and expenses appear in its selected carrier’s form. 6

Review Scores

These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.

AIG

4.4/ 10

Review Score

2 rated sources

Customer ratings for AIG are low: Trustpilot shows 1.9 out of 5 from 252 reviews, and NerdWallet gives 2.5 stars and notes more claims complaints than expected. These pages cover many AIG products and countries, so they only loosely describe business insurance.[1][2]

Read AIG reviews

Gallagher

9.3/ 10

Review Score

3 rated sources

Gallagher has strong Trustpilot feedback and a favorable historical large-commercial survey result. Neither directly measures today’s US small-business service.[2][4][6]

Read Gallagher reviews

Offering Details

AIG vs Gallagher: Kidnap and Ransom Insurance: documented features by provider

CriteriaAIG CrisiSolution Kidnap, Ransom and Extortion InsuranceGallagher Kidnap, Ransom and Extortion Liability Insurance
Role in This Line

AIG markets CrisiSolution as its main corporate Kidnap, Ransom and Extortion policy and also describes related package and endorsement routes. The issuing insurer for a specific placement is not named on the overview. 3Company-reported. Role in this product is limited to the description on the linked AIG source.

Gallagher's Executive and Financial Risk practice places kidnap, ransom and extortion coverage with outside carriers; it does not underwrite the policy. 6Company-reported. Group-level executive-and-financial-risk practice page.

Issuing Insurer

Confirm in your quote.

The executive-and-financial-risk page does not name the insurer that would issue a given client's kidnap and ransom policy. 6Not publicly disclosed. Checked the group-level executive-and-financial-risk practice page.

Who It’s For

AIG describes CrisiSolution for corporate businesses, individuals and high-net-worth families, with examples of higher-risk industries such as energy, mining, maritime, multinationals, charities and NGOs. This is not a guarantee of account eligibility or worldwide local placement. 3Company-reported. Audience is the segment AIG names on the linked source; this is not an underwriting decision, quote or guarantee of availability.

Gallagher describes kidnap, ransom and extortion coverage as relevant to companies whose executives, employees or families travel or work in higher-risk settings, and separately says it is "a must for all companies," without naming a specific industry or size limit. 6Company-reported. Group-level executive-and-financial-risk practice page.

Coverage Features

AIG describes primary and excess coverage examples for kidnapping, extortion, wrongful detention, hijacking, threats, disappearance and hostage events, with certain additional extensions. Each extension remains subject to its policy wording and conditions. 3Company-reported. AIG’s public product description is not the policy. Actual entitlement depends on the applicable issued form, endorsements and declarations.

Gallagher describes this coverage as protecting executives, employees and their families whose work and travel expose them to kidnapping and extortion risk, and says it can also secure ransomware coverage. 6Company-reported. Group-level executive-and-financial-risk practice page; a service description, not a specific policy's insuring agreement or exclusions.

Limits and Retentions

The public product overview does not state a buyer-specific limit, retention or sublimit schedule. Confirm those and any applicable consent requirements in the quote and issued policy. 3Not publicly disclosed. This statement reports only what the linked public source discloses and does not substitute for a quote or issued policy.

The page does not publish specific kidnap and ransom limits or premium ranges. 6Not publicly disclosed. Checked the group-level executive-and-financial-risk practice page.

Risk Services

AIG lists crisis-planning, training and response support through Crisis24 and MBL Global, along with global claims professionals and a 24/7 contact resource. Some response services are supplied by outside providers. 3Company-reported. The linked page describes company-reported support; specific account services and third-party arrangements must be confirmed.

Gallagher says the coverage it arranges includes access to highly trained rescue and security personnel, and that it analyzes both the policy terms and a carrier's response-team capability when placing this line. 6Company-reported. Group-level executive-and-financial-risk practice page.

Full Comparison

More AIG vs Gallagher Comparisons

Other Kidnap and Ransom Insurance Comparisons

Sources

AIG

  1. Investor Relations. American International Group, Inc. (AIG); About AIG and legal footer; lines 244–246 and 327–331. Accessed 2026-09-28.
  2. Business. AIG US; Surplus Lines heading and paragraph, lines 357–359. Accessed 2026-09-28.
  3. Kidnap, Ransom & Extortion Insurance. AIG; Official AIG CrisiSolution page, lines 242–275: product and covered-event examples, named corporate/individual/family audiences, extensions, response services and standard-policy caveat. Accessed 2026-09-30.

Gallagher

  1. Technology Insurance. Gallagher; Introduction; Solutions and coverages for the technology industry: Technology errors and omissions including cyber, Intellectual property insurance, Product liability, Employee benefits; Data-driven insights; global network. Accessed 2026-09-16.
  2. Insurance for Technology & IT Businesses. Gallagher Small Business; Protection for IT Professionals & Their Technology-Based Businesses; recommended coverage menu, including Surety Bond Programs; Connect With An Advisor. Accessed 2026-09-16.
  3. Executive and Financial Risk Insurance. Gallagher; Kidnap, Ransom and Extortion Liability insurance section. Accessed 2026-09-23.
  4. Legal Information. Gallagher Small Business; Producer identification immediately above Quick Links. Accessed 2026-09-16.
  5. Woodruff Sawyer Is Now Gallagher. Gallagher; Opening; Executive and Financial Risk consulting; Continued access to client portals; contact form. Accessed 2026-09-16.

Kidnap and Ransom Insurance Guide

  1. Kidnap and Ransom Applications and Forms. Travelers; Opening; Applications; Sample policy forms. Accessed 2026-09-16.
  2. The Chubb Primary Kidnap Ransom and Extortion Insurance. Chubb; Opening; Kidnap, Ransom & Extortion Insurance Highlights. Accessed 2026-09-16.
  3. Kidnap and Ransom Coverage. Travelers; I pp.1–2; III pp.3–9; IV p.9; V pp.10–13. Accessed 2026-09-16.

Updated . Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. Editorial policy. To suggest a correction, contact Spot with the page URL and supporting source.

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