What Insurance Covers Software Downtime?
Cyber business-interruption coverage may replace lost income after a covered security event; technology E&O may address customer claims over a service failure.
An outage can hurt your own revenue or lead a customer to claim that your service failed. FTC guidance lists lost income after business interruption among possible first-party cyber costs, while technology E&O may address covered customer liability arising from professional services.
Ask what causes qualify: a cyberattack, software bug, cloud-provider failure, planned maintenance, or customer configuration may trigger different terms. Compare waiting periods, required outage duration, and vendor-dependency wording.
