Does Tech E&O Cover Software Failure?
Tech E&O may cover a customer’s loss from a covered software-service failure; a business’s own repair costs and downtime may need separate coverage.
A software failure can arise from design, integration, updates, or an outside vendor. The Hartford and Coalition describe customer losses from technology-service failures as possible Tech E&O claims, subject to issued terms.
Check covered services, vendor and warranty exclusions, limits for delay or loss of use, and whether the policy pays customer damages or your own repair and restoration costs. Review reporting dates and customer contracts.
