Product Liability Insurance for Ecommerce: What Should You Check?
Ecommerce sellers should confirm the policy covers every product, sales channel, business entity, and territory they use.
An online storefront may sell products the business designs, imports, private-labels, distributes, or resells, and the seller’s role can change by product. The Insurance Information Institute explains that distributors and sellers can face claims even when another company manufactured the item. A general liability quote should therefore be checked against the actual catalogue and fulfillment model.
Give the broker a product list, supplier and importer details, sales territories, and marketplace names. Check products-completed operations limits, exclusions, additional-insured requests, and whether the policy’s product schedule needs updates as your catalogue grows. Keep recall expense protection as a separate question. Marketplace certificates do not amend the policy. Confirm that any requested additional-insured status is granted by an endorsement and that your product catalogue remains within the insured description.
Related Coverage
Sources
- Facts + Statistics: Product liability. Insurance Information Institute; Product liability insurance opening definition (manufacturer, distributor, or seller; defective condition causing personal injury or damage); Product recall insurance sentence. Accessed 2026-09-25.
- Product liability, recall and contamination insurance. Insurance Information Institute; Product liability opening (design/manufacture/distribute/sell; injury, property damage or death; added to GL or stand-alone); What could go wrong? (roles; directions/warnings); Covering the costs of a product recall; Contamination insurance. Accessed 2026-09-25.
- Commercial General Liability Coverage Form. ISO Properties, Inc.; specimen hosted by Hiscox; Recall exclusion p.5; Supplementary Payments pp.8–9; Section III limits p.10; V.16 and V.21 p.15, warnings/instructions continue p.16. Accessed 2026-09-25.



