
What should I do with a customer product-defect report when renewing insurance?
Preserve the report, product model and lot information, sales records, and any follow-up or corrective action, then disclose material incidents accurately in the application.
Ask the broker how to report the incident to the insurer and review any notice conditions, exclusions, or product schedules. A report or compliance step does not determine whether a claim is insured.4
Read the Home and Personal Insurance Buying Guide
Sources and Further Reading for Home and Personal
Get Help With Insurance Buying and Renewals.
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