THREE by Berkshire Hathaway vs Travelers: How Do They Compare for General Liability Insurance?

Travelers describes premises, products, advertising and defined-contract liability, and offers more than 600 Risk Control consultants. THREE lists GL within its package. 3,2,7

THREE small business insurance: coverage, issuer and buying routes

THREE markets a packaged commercial insurance product through a direct quote route and partner agents. Berkshire Hathaway Direct Insurance Company is named as issuer on THREE’s sample policy. 1,2

Read the THREE by Berkshire Hathaway profile

Read the THREE by Berkshire Hathaway General Liability Insurance page

What Is Travelers Insurance?

Travelers suits technology companies that want CyberRisk Tech and can work through an independent agent; buyers seeking a direct online technology quote should compare digital providers. Many small accounts can be quoted in agent platforms, while specialty risks need underwriting. 4,5,6

Read the Travelers profile

Read the Travelers General Liability Insurance page

What Is General Liability Insurance?

General liability can protect your business when a customer or visitor claims you caused injury or damaged their property. It suits businesses serving customers or working on their premises; your own building, tools and stock need property coverage. 8,9,10

Read the full coverage guide

Key Differences in General Liability Insurance

Underwriting and Policy Structure

Travelers underwrites general liability as a standalone policy or as part of its Business Owner's Policy. THREE lists the line within its combined Business Owners Policy. Ask Travelers whether its standalone or BOP form best fits the business and compare the line limits and conditions with what THREE includes in its specific package quote. 7 3

Products, Operations and Professional Work

Travelers describes premises, products, personal and advertising injury, and liability assumed under specifically defined contracts. It says GL does not cover work-quality or professional-negligence claims, or theft of the insured's own tools, inventory or equipment. THREE's reviewed description names general liability but does not detail the same boundaries. Ask both providers how the form treats customer property, professional services and contract assumptions. 7 3

Risk Control and Claims Teams

Travelers says customers can use more than 600 Risk Control consultants and a dedicated Claim team, and it places coverage through an independent agent. THREE offers online quoting and licensed advisor support, but its reviewed claims do not describe comparable GL risk-control or claims resources. Compare the contact and service route you would use after purchase. 7 1

What to Confirm in General Liability Insurance Quotes

  • Ask Travelers which form and industry program applies and whether contract liability is within its defined terms; ask THREE for the matching package wording. 7 3
  • Confirm assigned agent, claims reporting contact, Risk Control access, and limits for products and premises claims. 7 1

Review Scores

These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.

THREE by Berkshire Hathaway

7.3/ 10

Review Score

2 rated sources

The inspected sources report separate measures: NerdWallet’s 4.0/5 editorial rating is excluded from the source-rating average; Trustpilot displayed 2.5/5 from five user posts and BBB displayed 4.8/5 from 265 reviews. Trustpilot and BBB include different purchase, service and agent/intermediary interactions, not a verified common policyholder cohort. BBB separately lists complaints. Any source-rating average weights eligible platforms equally and is not a pooled, representative customer-experience estimate or a claims-quality measure.[4][3][1][2]

Read THREE by Berkshire Hathaway reviews

Travelers

4.8/ 10

Review Score

3 rated sources

Travelers earns 4.5/5 from NerdWallet, but customer feedback is poor: 1.4/5 on Trustpilot and 1.3/5 for homeowners on ConsumerAffairs. Those reviews mostly concern personal insurance.[1][2][4][5][6][7]

Read Travelers reviews

Offering Details

THREE by Berkshire Hathaway vs Travelers: General Liability Insurance: documented features by provider

CriteriaTHREE Business Owners PolicyTravelers General Liability Insurance
Role in This Line

THREE presents General Liability as a component of its combined Business Owners Policy rather than identifying it as a separate standalone policy on the reviewed product page. 3Company-reported. Company-described U.S. package structure. The page does not establish underwriting terms or that every listed category will be included for every applicant.

Travelers underwrites general liability insurance as a standalone policy or as part of its Business Owner's Policy for small businesses. 7Company-reported. Product page "How do I purchase general liability insurance?" FAQ.

Issuing Insurer

The linked sample policy's declarations identify Berkshire Hathaway Direct Insurance Company as issuer. 2Company-reported. This is the issuer named on the public sample only; the sample does not establish the issuing entity for every state-specific quote or buyer's issued policy.

Confirm in your quote.

Who It’s For

The reviewed product page does not state separate eligibility rules for General Liability; the general quote and advisor route is not proof that a particular business qualifies for it. 3,1Not publicly disclosed. Eligibility and state availability remain unestablished for an individual risk until THREE returns its quote and applicable forms.

Travelers markets general liability to any business that could face a bodily-injury or property-damage claim, with industry-specific variants such as EnergyPro CGL for oil and gas and Synergy for life sciences (medical device, pharmaceutical and digital health) companies. 7Company-reported. Product page "Who is general liability insurance right for?", oil and gas and life sciences sections.

Coverage Features

THREE's Business Owners Policy page lists General Liability among its marketed coverage categories in the combined policy. This describes the product page, not whether the category appears in a particular quote or responds to a loss. 3,2Company-reported. Official THREE package marketing for General Liability. The sample policy is state-selectable and does not establish that this item is included in every quote or issued policy.

Travelers says the policy typically provides premises liability, products liability, and personal and advertising injury liability (covering offenses such as slander, libel, wrongful eviction and advertising copyright infringement), plus liability of others assumed in specifically defined contracts. 7Company-reported. Product page "What is general liability insurance?" and "What does general liability insurance cover?" sections; exact terms and exclusions are set by the issued policy.

Travelers says general liability does not cover claims related to the quality of your work or professional negligence, or theft of your own tools, equipment or inventory; it points to professional liability/E&O and commercial property or BOP coverage for those risks instead. 7Company-reported. Product page "Does general liability insurance cover all my legal risks?" and "Does general liability cover theft?" FAQs.

Limits and Retentions

The reviewed public product page does not state a separate limit or deductible for General Liability; THREE says the quote-specific insurance summary lists limits and deductibles. 3,2Not publicly disclosed. No number is inferred from the sample policy. The quote and issued declarations control the buyer-specific limit and deductible.

The reviewed page does not publish standard general liability limits or premiums; it says cost varies by industry, risk exposure, location, claims history and other factors, and points buyers to a commercial umbrella policy for higher limits. 7Not publicly disclosed. Product page "How much does general liability business insurance cost?" FAQ.

Risk Services

Confirm in your quote.

Travelers says general liability customers can draw on more than 600 Risk Control consultants and a dedicated Claim team. 7Company-reported. Product page Risk Control and Claim sections.

How to Apply

THREE directs small-business prospects to an online quote and says licensed Small Business Advisors can help with the process. 1Company-reported. This is the route for the overall THREE product. It does not show whether General Liability will be offered for a particular business or whether a customer can bind that line without an issued policy.

General liability is bought through a Travelers independent agent, who can customize coverage and help set up the policy. 7Company-reported. Product page "How do I purchase general liability insurance?" FAQ.

Full Comparison

More THREE by Berkshire Hathaway vs Travelers Comparisons

Other General Liability Insurance Comparisons

Sources

THREE by Berkshire Hathaway

  1. Jargon-free small business insurance - THREE by Berkshire Hathaway. Berkshire Hathaway Direct Insurance Company, dba THREE; Lines 23, 39, 70–81 and 406–410: business location quote entry, single-policy description, issuer, business focus, online quote and licensed Small Business Advisor route. Quote entry inspected without submitting a form. Accessed 2026-09-30.
  2. The Policy: 3 Jargon-free pages - THREE by Berkshire Hathaway. Berkshire Hathaway Direct Insurance Company, dba THREE; State-selectable sample policy: Summary (Declarations) identifies Berkshire Hathaway Direct Insurance Company as issuer and says the insurance summary lists limits and deductibles; sample policy text and state selection do not establish terms for a particular quote or issued policy. Accessed 2026-09-30.
  3. Business Owners Policy - THREE by Berkshire Hathaway. Berkshire Hathaway Direct Insurance Company, dba THREE; Product page: “No need for multiple policies” and one comprehensive policy; Business Liability, Property and Business Auto categories and the listed line names. Product page footer identifies Berkshire Hathaway Direct Insurance Company, dba THREE. Accessed 2026-09-30.

Travelers

  1. Technology Insurance. Travelers; Technology insurance products we offer: CyberRisk Tech, Global Companion Plus+, general liability, commercial property, workers compensation, commercial auto, umbrella; startup-to-established-leader audience. Accessed 2026-09-16.
  2. Travelers Producer Compensation Disclosure (United States). Travelers; Independent producers; seven compensation types; Simply Business, Inc. and InsuraMatch, LLC ownership; The Travelers Indemnity Company footer; Northfield Excess & Surplus Lines product list. Accessed 2026-09-16.
  3. Contact Us. Travelers; Business insurance sold through independent agents; business claims 1.800.238.6225; MyTravelers for business features. Accessed 2026-09-16.
  4. General Liability Insurance. Travelers; What is general liability insurance?; What does general liability insurance cover?; Travelers business owners policy (BOP) for small businesses; How does commercial general liability insurance differ from professional liability coverage?; How do I purchase general liability insurance? Accessed 2026-09-23.

General Liability Insurance Guide

  1. Commercial general liability insurance. Insurance Information Institute; Coverage A; Coverage B; Coverage C; Purchasing commercial general liability insurance. Accessed 2026-09-16.
  2. Commercial Insurance Guide. California Department of Insurance; Commercial General Liability; Commercial Automobile; What Should I Expect from a Broker-Agent?; How Are Commercial Policies Rated? Accessed 2026-09-16.
  3. Commercial General Liability Coverage Form. ISO; specimen hosted by Hiscox; I.A pp.1–5; I.B pp.6–7; I.C pp.7–8; Supplementary Payments p.8; II pp.9–10; III p.10; IV pp.10–12. Accessed 2026-09-16.

Updated . Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. Editorial policy. To suggest a correction, contact Spot with the page URL and supporting source.

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