What Is HUB International?
HUB suits technology businesses seeking a specialist broker—its practice says it insures more than 5,000 technology companies; qualifying small accounts can use Insureon online, while mid-market buyers need an advisor. 1,2,3
What Is Liberty Mutual Business Insurance?
Liberty Mutual spans small-commercial, commercial, specialty, surety, and reinsurance businesses. The insurer and distribution route depend on the product, so check the offer and policy before you compare terms. 6,7
What Is Kidnap and Ransom Insurance?
Kidnap and ransom insurance provides financial protection for specified kidnapping and extortion events and gives the business access to a crisis-response firm. Check who is insured, which events are named, and how territory and sanctions terms apply to your actual travel. 9,10,11
Key Differences in Kidnap and Ransom Insurance
Standalone broker product and multinational program
HUB brokers K&R both as a standalone offering and as one coverage within its ProEx executive-risk practice. It targets organizations with international travelers, workers abroad or key personnel whose safety matters, including families. Liberty Mutual lists K&R and extortion among the WorldWise multinational components and frames the coverage for companies with foreign exposures. The distribution context differs; ask whether the quote is standalone or package-based and which people and locations the policy names. 4 8
Placement and service details
HUB directs prospects to connect with a broker and describes ProEx analytics, litigation support, risk management and specialist claims attorneys. Liberty Mutual says commercial products are distributed through brokers and agents, but its reviewed page does not set standalone domestic availability or specific policy terms. Ask HUB who handles the placement and claims escalation, and ask Liberty Mutual for the WorldWise insurer and crisis-service details. 4 8
What to Confirm in Kidnap and Ransom Insurance Quotes
- Does HUB’s standalone or ProEx placement cover domestic staff, families and the destinations in your travel schedule?
- What insurer, crisis response provider and territory are listed in Liberty Mutual’s WorldWise documents?
Review Scores
These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.
HUB International
Review Score
2 rated sources
Customers who reviewed HUB on BBB rate it 1 out of 5, but that is only 7 reviews for a very large broker. BBB's own business grade is A-.[7][6]
Read HUB International reviewsLiberty Mutual
Review Score
2 rated sources
Customers give Liberty Mutual 4.2 out of 5 on Trustpilot from 3,836 reviews, but that page mixes auto, home and life customers with business ones. For business insurance specifically, NerdWallet gives 3.0 out of 5 and reports more complaints than expected.[4][1]
Read Liberty Mutual reviewsOffering Details
HUB International vs Liberty Mutual: Kidnap and Ransom Insurance: documented features by provider
| Criteria | HUB International Kidnap and Ransom Insurance Brokerage | Liberty WorldWise kidnap, ransom and extortion coverage |
|---|---|---|
| Role in This Line | HUB brokers kidnap and ransom (K&R) insurance both as a standalone product page offering and as one of the Executive Liability coverages in its ProEx Professional & Executive Risk practice, rather than underwriting the policy itself. 4,5Company-reported. K&R product page and ProEx coverage list, read 2026-09-23. Neither page names an issuing insurer. | Liberty Mutual lists kidnap, ransom and extortion among the Liberty WorldWise multinational coverage and service components. 8Company-reported. Official Liberty Mutual commercial/product page; company-reported description scoped to Liberty WorldWise kidnap, ransom and extortion coverage. Not policy wording, underwriting approval, state eligibility or a coverage guarantee. |
| Issuing Insurer | The K&R product page and the ProEx page do not name an issuing insurer for K&R policies; HUB says ProEx places over $2 billion in premium with insurers it calls top-rated carriers, without naming them. 4,5Not found in reviewed sources. Checked both pages on 2026-09-23; the carrier for a specific K&R placement depends on the quote. | Confirm in your quote. |
| Who It’s For | HUB markets K&R coverage to organizations with executives who travel internationally, employees working abroad or domestically, and other key personnel whose safety is considered critical to the organization, plus their families. 4Company-reported. K&R product page target-audience description; not an underwriting appetite statement. | The company distributes commercial products through brokers and agents. 8Company-reported. Official Liberty Mutual commercial/product page; company-reported description scoped to Liberty WorldWise kidnap, ransom and extortion coverage. Not policy wording, underwriting approval, state eligibility or a coverage guarantee. |
| Coverage Features | HUB cites roughly 15,000 kidnap, extortion or illegal-detention incidents a year generating about half a billion dollars in ransom payments, and says an organization can face significant costs even when no ransom is paid. 4Company-reported. K&R product page risk-framing statistics; company-reported and not independently verified by Spot. HUB's K&R product page cross-references directors and officers liability, business interruption and cyber coverage as related protections, and its ProEx practice groups K&R with other Executive Liability lines such as D&O, employment practices liability and fiduciary liability. 4,5Company-reported. K&R product page related-coverage links and ProEx coverage list; the pages do not describe specific K&R insuring agreements, sublimits or exclusions. | The listed coverage is presented for companies with foreign exposures; the page does not establish standalone domestic availability or policy terms. 8Company-reported. Official Liberty Mutual commercial/product page; company-reported description scoped to Liberty WorldWise kidnap, ransom and extortion coverage. Not policy wording, underwriting approval, state eligibility or a coverage guarantee. |
| Limits and Retentions | Published K&R policy limits or retentions were not found on the reviewed pages. 4,5Not publicly disclosed. Checked the K&R product page and ProEx page on 2026-09-23; limits are set on the quote and declarations. | Confirm in your quote. |
| Risk Services | HUB says its ProEx practice, which lists K&R among its Executive Liability coverages, provides analytics, litigation support and risk-management services led by a named practice leader, and gives clients access to a Claims & Legal Risks Group of attorneys who specialize in ProEx coverages. 5Company-reported. ProEx page services and claims-support description; not specific to a single K&R engagement. | Confirm in your quote. |
| How to Apply | HUB directs K&R prospects to "Connect With a Broker" rather than an online quote or bind flow. 4Company-reported. K&R product page call to action. | The cited product page does not establish an online application or policy-binding path; ask the listed team or your broker/agent how this product is placed. 8Not found in reviewed sources. Reviewed product-page scope only. This not-found disposition is not a claim that no digital route exists. |
Full Comparison
More HUB International vs Liberty Mutual Comparisons
Other Kidnap and Ransom Insurance Comparisons
Sources
HUB International
- About Us. HUB International; Opening description; 1998 formation of HUB International Limited; 2022 Insureon acquisition; headquarters and employee/office counts. Accessed 2026-09-16.
- Contact Us. HUB International; Business Solutions paths for Commercial Insurance Solutions versus Small Commercial Insurance Solutions via Insureon; office search. Accessed 2026-09-16.
- Insurance for Technology Companies. HUB International; Technology Company Insurance & Risk Management: startup, software, hardware and digital-media introduction; Business Coverage and People Protection lists; technology-client count. Accessed 2026-09-16.
- Kidnap and Ransom Insurance Brokers. HUB International; Why coverage is needed: kidnap, extortion and illegal detention risk; incident and ransom-payment statistics; target audience of traveling executives, employees abroad and their loved ones; costs beyond ransom payment; Connect With a Broker call to action; cross-references to D&O, business interruption and cyber coverage. Accessed 2026-09-23.
- HUB ProEx. HUB International; ProEx Coverages list including Kidnap, Ransom, and Extortion insurance under Executive Liability; Claims & Legal Support section; ProEx premium volume statement. Accessed 2026-09-23.
Liberty Mutual
- Company Profile. Liberty Mutual Group; Strategic business units paragraph: US Retail Markets (individuals/small businesses; small commercial; countrywide) and Global Risk Solutions (mid-size/large businesses; commercial, specialty, reinsurance, surety; worldwide). Accessed 2026-09-29.
- Commercial Insurance Solutions. Liberty Mutual Business Insurance; Commercial solutions index names commercial auto and fleet, cyber, environmental liability, equipment breakdown, excess and surplus, general liability, healthcare liability, inland marine, management liability, multinational, ocean marine, professional liability, property, reinsurance, surety, umbrella/excess and workers compensation. Disclosure says policy insurer is named when offered, may be an affiliate/subsidiary or surplus-lines insurer; states/jurisdictions and actual policy terms vary. Accessed 2026-09-29.
- Multinational. Liberty Mutual Business Insurance; Liberty WorldWise coverage list names foreign property/general liability/auto-excess/voluntary compensation and employers liability, accidental death and dismemberment, kidnap/ransom/extortion, crime, crisis management, travel assistance; states broker/agent distribution. Product and international scope only. Accessed 2026-09-29.
Kidnap and Ransom Insurance Guide
- Kidnap and Ransom Applications and Forms. Travelers; Opening; Applications; Sample policy forms. Accessed 2026-09-16.
- The Chubb Primary Kidnap Ransom and Extortion Insurance. Chubb; Opening; Kidnap, Ransom & Extortion Insurance Highlights. Accessed 2026-09-16.
- Kidnap and Ransom Coverage. Travelers; I pp.1–2; III pp.3–9; IV p.9; V pp.10–13. Accessed 2026-09-16.
