Hiscox vs Marsh McLennan Agency: How Do They Compare for Cyber Insurance?

Hiscox sells standalone cyber online to small businesses and names its admitted underwriter; Marsh McLennan Agency describes adviser-led placement without naming a carrier. 4,5,9

What Is Hiscox?

Hiscox suits eligible small businesses that want online GL, professional liability, cyber or BOP quotes; businesses needing other specialty products should compare brokers. Core Hiscox NOW policies are usually issued by its own insurer, while some products use partners. 1,2,3

Read the Hiscox profile

Read the Hiscox Cyber Insurance page

What Is Marsh McLennan Agency?

Marsh McLennan Agency provides business insurance and employee health and benefits, alongside retirement, wealth, and private-client services across the United States and Canada. Its US small-business page lists six common coverage types and directs buyers to request a personalized quote by phone; the insurer and terms for a specific placement must be confirmed in the proposal. 7,8

Read the Marsh McLennan Agency profile

Read the Marsh McLennan Agency Cyber Insurance page

What Is Cyber Insurance?

Cyber insurance can help pay covered response costs and claims against your business after a cyber incident. If your business relies on data, software or outside providers, compare response limits, vendor outages and approval rules. 10,11

Read the full coverage guide

Key Differences in Cyber Insurance

Coverage and Audience

Hiscox sells standalone cyber directly online for small businesses and also offers an optional cyber add-on to its BOP. Marsh McLennan Agency describes arranging cyber within executive and professional risk but does not say whether it is standalone or packaged. A buyer seeking cyber alongside a BOP should compare the add-on with a separate policy and check for shared limits. 4 9

Eligibility and Risk Review

Hiscox names Hiscox Insurance Company Inc. as the underwriter of admitted Hiscox NOW cyber policies and targets small businesses, including technology consultants. Marsh McLennan Agency says eligibility and insurer depend on placement. Ask Marsh McLennan Agency which carrier will issue your policy and whether your business size or technology services affect eligibility. 4 9

Application and Support

Hiscox describes online quotes for eligible buyers and a licensed-agent phone line; Marsh McLennan Agency invites a discussion with an adviser. Hiscox gives an illustrative breach-response example, while Marsh McLennan Agency’s overview does not list response services. Compare actual limits, breach costs and claims contacts in the proposals. 4 9

What to Confirm in Cyber Insurance Quotes

  • Does Hiscox quote standalone cyber or a BOP add-on, and what is the admitted carrier? Ask Marsh McLennan Agency for its issuer, response services, limits and application timeline. 4 9

Review Scores

These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.

Hiscox

6.3/ 10

Review Score

4 rated sources

Hiscox’s review results are sharply divided: low Trustpilot and ConsumerAffairs scores contrast with strong Feefo feedback. Service quality deserves closer scrutiny before purchase.[1][4][5][6][7]

Read Hiscox reviews

Marsh McLennan Agency

8.2/ 10

Review Score

2 rated sources

There are almost no public customer reviews of Marsh McLennan Agency (MMA). Trustpilot shows 3.2 out of 5, but from a single review, and BBB shows an A grade with four complaints closed in three years.[8][9][1]

Read Marsh McLennan Agency reviews

Offering Details

Hiscox vs Marsh McLennan Agency: Cyber Insurance: documented features by provider

CriteriaHiscox Cyber Security InsuranceMarsh McLennan Agency cyber (official overview)
Role in This Line

Hiscox Inc. sells cyber insurance directly online as a standalone product for small businesses, separate from its business owner's policy, which also offers an optional cyber add-on. 4Company-reported. Company-stated standalone small-business cyber product; the BOP cyber add-on is a distinct package option described on a different page.

Marsh McLennan Agency describes arranging cyber for the audience stated on the cited product page. 9Company-reported. cyber marketed by marsh-mclennan-agency; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement.

Issuing Insurer

Hiscox's appetite guide and About Hiscox US page name Hiscox Insurance Company Inc. (NAIC 10200) as the underwriter of admitted Hiscox NOW cyber policies. 6,3Company-reported. Admitted small-business cyber coverage as described in company materials; the exact contracting entity for a particular state or channel should be confirmed on the quote.

Confirm in your quote.

Who It’s For

Hiscox markets cyber insurance to small businesses broadly and specifically to IT and technology consultants, describing itself as customizing coverage for the technology sector's data-handling and security exposures. 4,5Company-reported. Company-stated audience across the standalone cyber page and the IT-insurance page.

Organizations managing cyber exposure; exact insurer, policy form, and eligibility are placement-specific. 9Company-reported. cyber marketed by marsh-mclennan-agency; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement.

Coverage Features

Hiscox describes cyber coverage as responding to data breaches, cyberattacks and related losses, and its IT-insurance page shows an illustrative breach-response example describing notification and related costs after a data incident. 4,5Company-reported. Product-page description; the illustrative example is explicitly a hypothetical scenario, not a specific limit or claim outcome, and actual coverage terms are set by the issued policy.

The cited product page describes cyber liability and a cyber-risk management strategy as part of the executive and professional risk offering. Marketing description only; actual coverage, exclusions, conditions, limits, and availability depend on the issued policy and jurisdiction. 9Company-reported. cyber marketed by marsh-mclennan-agency; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement.

Limits and Retentions

The cyber product page does not publish standard limit, retention or deductible amounts; figures shown elsewhere on the site are illustrative examples rather than quotes. 4Not publicly disclosed. Public product page as previously reviewed.

The cited overview does not set a universal limit or retention for this line. Ask for the proposed policy form, limits, retentions, exclusions, and conditions in the quote. 9Not publicly disclosed. Only the cited marketing page was reviewed for published limit and retention information; no policy-form entitlement is inferred.

Risk Services

The reviewed cyber product page does not describe ongoing security-monitoring or risk-prevention services made available to policyholders; it describes post-incident breach-response coverage rather than a monitoring service. 4Not found in reviewed sources. Standalone cyber product page as previously reviewed.

Confirm in your quote.

How to Apply

Hiscox says eligible buyers can get a cyber insurance quote online, with a licensed-agent phone line available for questions during the process. 4Company-reported. Company-described online application; eligibility and binding conditions require confirmation on the actual application.

The page invites organizations to contact a Marsh McLennan Agency adviser or specialist to discuss placement. The page does not establish a quote, bind, or coverage-effective timeline. 9Company-reported. cyber marketed by marsh-mclennan-agency; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement.

Full Comparison

More Hiscox vs Marsh McLennan Agency Comparisons

Other Cyber Insurance Comparisons

Sources

Hiscox

  1. Website Terms & Conditions of Use. Hiscox; Last modified May 28, 2024; Hiscox Inc. as Delaware corporation headquartered in Atlanta, d/b/a Hiscox Insurance Agency in CA, licensed intermediary for admitted and surplus-lines business with Hiscox Insurance Company Inc., other domestic insurers, and Lloyd’s syndicates; small-business online path distinguished from broker-only site sections. Accessed 2026-09-16.
  2. Get A Small Business Insurance Quote. Hiscox; States that Hiscox offers general liability, professional liability, cyber security and business owner’s policies online; zip-code quote field; licensed-agent hours Monday–Friday 7 a.m.–10 p.m. ET and Saturday–Sunday 8 a.m.–5 p.m. ET. Accessed 2026-09-16.
  3. About Hiscox US Insurance. Hiscox; Hiscox Insurance Company Inc. NAIC 10200 as Chicago, IL domiciled insurer admitted or licensed in all 50 states and D.C.; Hiscox Inc. as general agent and Lloyd’s coverholder for Syndicates 33 and 3624; surplus-lines placements through licensed surplus-lines brokers; A.M. Best rating statement. Accessed 2026-09-16.
  4. Cyber Insurance for Small Businesses. Hiscox; Standalone cyber security/cyber liability product with online quote; data-breach, cyberattack and related-loss descriptions; licensed-agent phone number. Accessed 2026-09-16.
  5. IT Professional & General Liability Insurance. Hiscox; IT/technology professional audience; illustrative cyber breach-response example. Accessed 2026-09-16.
  6. Hiscox US Agent Appetite Guide. Hiscox; Hiscox NOW admitted GL, PL, cyber and BOP underwritten by Hiscox Insurance Company Inc. Accessed 2026-09-16.

Marsh McLennan Agency

  1. Who We Are. Marsh McLennan Agency; Lines 193-195: ‘a business of Marsh’ and company-listed service lines across US and Canada. This does not establish the legal entity for an account, corporate ownership chart, or insurer role. Accessed 2026-09-29.
  2. Small Business Insurance Solutions. Marsh McLennan Agency; Lines 205-207: small-business audience and call invitation; lines 224-249 list six coverage categories and short descriptions; line 264 is an embedded form whose function is not stated. No form submitted. Accessed 2026-09-29.
  3. Cyber | MMA. Marsh McLennan Agency; Cyber solution overview and cyber-risk services. Accessed 2026-09-30.

Cyber Insurance Guide

  1. Cyber Insurance. Federal Trade Commission; Opening; First-Party and Third-Party Coverage; First-Party Coverage; Third-Party Coverage; What Should Your Cyber Insurance Policy Cover. Accessed 2026-09-16.
  2. CyberEdge specimen policy. AIG; General Terms §§4–6, PDF pp.3–6; Security and Privacy §1 p.11, §2(l)/(p) p.14, §3 pp.15–18, exclusions p.18; Event Management §1 and §2(h), PDF pp.19–20. Accessed 2026-09-16.

Updated . Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. Editorial policy. To suggest a correction, contact Spot with the page URL and supporting source.

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