Founder Shield vs Newfront Telehealth Insurance

Founder Shield is a retail insurance brokerage, described on its site as “the innovation arm of The Baldwin Group,” and places Founder Shield Virtual Care, Telehealth, and Telemedicine Insurance with third-party carriers rather than underwriting the policy itself. ⁷Company-reported. About-us page; applies to Founder Shield's brokerage model generally, restated here for this line.

Newfront brokers insurance programs for digital-health and telemedicine businesses through a dedicated Digital Health & Telemedicine team; it does not underwrite the coverage. ¹²Company-reported. Digital health page intro and Our approach section.

Founder Shield says it places policies, including Founder Shield Virtual Care, Telehealth, and Telemedicine Insurance, only with carriers rated A- or better by AM Best, chosen for the client's industry. It does not name the issuing insurer for this line; that depends on which carrier the policy is placed with. ³Company-reported. General carrier-selection FAQ, not specific to this line's placements.

The reviewed digital-health page does not name an issuing insurer; it describes working with 'cyber risk professionals' internally rather than naming carriers. ¹²Not publicly disclosed. Page as read on 2026-09-23.

Founder Shield markets this line to telehealth companies, hospitals and clinics offering remote services, digital health startups, and individual practitioners who see patients virtually. ⁶Company-reported. Virtual Care, Telehealth, and Telemedicine Insurance product page.

Newfront says its Digital Health & Telemedicine team designs programs for companies at any stage, from start-up to market leader, without stating a minimum revenue or size threshold. ¹²Company-reported. Strategies for the journey section.

Founder Shield lists medical-malpractice claims from a virtual consultation, data-privacy breaches, technological failures that affect patient care, licensing and regulatory issues, and failure to obtain informed consent as what the policy responds to. ⁶Company-reported. Product page; the issued policy and declarations control actual coverage.

Newfront lists financial injury, professional liability, product liability, and cyber liability as risk categories its digital-health programs address, along with compliance support tied to data-breach and patient-privacy regulations. ¹²Company-reported. Page intro and Compliance + customer protection section.

Not described in the reviewed sources.

The reviewed page does not publish limit ranges or retentions for digital-health programs; coverage is described as custom-designed per client rather than with a fixed schedule. ¹²Not publicly disclosed. Page as read on 2026-09-23.

Not described in the reviewed sources.

Newfront says its team addresses novel exposures such as wearables and device-based data capture, and works with its cyber risk group on phishing and ransomware exposure, regulatory issues, and coverage benchmarking. ¹²Company-reported. Vertically-dedicated team and Cyber liability expertise sections.

Newfront says clients can view policies, request changes, find certificates, submit claims, and pay invoices through its platform, with 24/7 access to their insurance program. ¹²Company-reported. A tech-forward take and Industry-leading technology sections.

You request Founder Shield Virtual Care, Telehealth, and Telemedicine Insurance through Founder Shield's website or an insurance advisor rather than binding coverage directly; Founder Shield says its placement team then approaches carriers on the client's behalf. ^7,3Company-reported. About-us and carrier-selection pages describe the general placement process, not a line-specific application form.

Not described in the reviewed sources.

Not described in the reviewed sources.

Newfront says it provides custom playbooks that guide clients through contract details or claims processes so they know what to do and who to contact. ¹²Company-reported. Step-by-step claims guidance section.