CNA Small Business Insurance: Products, Agents and Service
CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. 1,2,3
What Is Vouch Insurance?
Vouch suits startups and growing companies that want an online application, advisor-led carrier comparisons and contract-requirement reviews; buyers seeking direct insurer purchase or instant quotes should compare digital carriers. 6,7,8,9
What Is Professional Errors and Omissions (E&O) Insurance?
Professional liability can help pay defense costs and covered losses when a client says your advice or service caused financial harm. If customers rely on your work, list every service you provide and check the claims-made reporting and prior-work terms. 13,14,15,16
Key Differences in Professional Liability (E&O) Insurance
Modular carrier programs and broker placements
CNA describes Epack 3 and EPS Plus as combinations of E&O with cyber, including technology and professional-liability options. Vouch says it brokers E&O for professional-services clients, and Corix describes a dedicated product for negligence, mistakes or inadequate work causing a client financial loss. Compare the actual forms rather than the labels: ask whether a CNA module or the specific Corix product is proposed, and whether the policy addresses the services and contract promises you make. 4 11
Professional-services fit and insurer identity
CNA identifies non-licensed consultants, staffing firms, advertising agencies and event planners for miscellaneous professional liability. Vouch names accounting, finance, architecture, engineering, construction, IT consulting and marketing firms as target classes. Vouch’s insurer disclosures name State National or United Specialty for Corix-branded E&O only, not all Vouch placements; CNA’s reviewed claims describe programs but not the issuer on your quote. Confirm the class, carrier and declarations for the placement you receive. 4 12
What to Confirm in Professional Liability (E&O) Insurance Quotes
Review Scores
These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.
CNA
Review Score
1 rated source
Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.[1][5]
Read CNA reviewsVouch
Review Score
1 rated source
Vouch’s four Trustpilot reviews are too few to establish consistent service quality. Ask for references and clarify support after placement.[1][4][6]
Read Vouch reviewsOffering Details
CNA vs Vouch: Professional Liability (E&O) Insurance: documented features by provider
| Criteria | CNA Professional and Technology Liability | Vouch Errors & Omissions Insurance |
|---|---|---|
| Role in This Line | CNA describes Epack 3 as combining technology and professional liability with cyber and media in a modular policy; EPS Plus combines E&O and cyber for professional-services firms. 4,5Company-reported. These are separate product routes and are not evidence that technology E&O and miscellaneous E&O share identical wording. | Vouch is a broker, not an insurer, for professional errors & omissions coverage. It lists Errors & Omissions among the core coverages it places for professional-services clients, and one of its named program partners, Corix, has a dedicated E&O product. 10,11Company-reported. Vouch's Professional Services page and Corix's cyber/E&O product page. |
| Issuing Insurer | Confirm in your quote. | Corix's disclosures say its proprietary products, including its E&O line, are issued by State National Insurance Company or United Specialty Insurance Company. That names an insurer for Corix-branded E&O products specifically, not for every Vouch professional-liability placement. 12Company-reported. Corix disclosures page. |
| Who It’s For | CNA says its Miscellaneous Professional Liability targets non-licensed professional classes such as consultants, staffing firms, advertising agencies and event planners. 4Company-reported. The listed classes are a target list, not a complete or guaranteed eligibility rule. | Vouch markets professional E&O to accounting and finance, architecture/engineering/construction, IT consulting, management consulting, and marketing and creative agency firms. 10Company-reported. Vouch's Professional Services page; not an underwriting appetite guarantee for any specific applicant. |
| Coverage Features | CNA markets Technology E&O for technology businesses facing professional-liability exposures and says it is intended to support contractual requirements. 4Company-reported. The page is a summary and does not define covered services, contract exceptions or policy triggers. | Corix describes E&O as protecting a business against claims of negligence, mistakes or inadequate work that cause a client financial loss in the provision of professional services, including legal defense costs and any damages awarded, even when the claim is ultimately groundless. 11Company-reported. Corix's cyber and E&O product page; actual insuring agreements and exclusions are set by the issued policy. |
| Limits and Retentions | Confirm in your quote. | Neither the Vouch nor Corix pages publish E&O policy limits or retentions. 10,11Not publicly disclosed. Pages checked on 2026-09-23. |
| Risk Services | CNA describes dedicated claims and risk-control support for its cyber, media, technology and professional-liability business. 4Company-reported. This portfolio-level statement does not establish a service outcome or a line-specific claims protocol. | Confirm in your quote. |
| How to Apply | Confirm in your quote. | Corix's E&O product page offers a downloadable application and directs brokers to start an appointment process; Vouch's own site routes prospective buyers to its online "Get Started" application flow. 11,10Company-reported. Corix product page and Vouch site navigation. |
Full Comparison
More CNA vs Vouch Comparisons
Other Professional Liability (E&O) Insurance Comparisons
Sources
CNA
- Insurance for Small Businesses. CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark). Accessed 2026-09-28.
- CNA Connect Small Businessowners Policy (BOP) | CNA Insurance. CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
- General Disclaimer. CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29. Accessed 2026-09-29.
- Cyber Insurance - Cyber Risk Solutions. CNA; Current U.S. page: Epack 3 combines cyber, media, technology and professional liability; MPL appetite, media support, technology E&O, claims and risk-control descriptions. Retrieved 2026-09-30. Accessed 2026-09-30.
- Epack 3 – Cyber, Media, Technology & Professional Liability. CNA; Official sell sheet: modular bundled policy, media coverages and possible extensions, technology/professional line descriptions and quote process for small risks. Marketing summary expressly defers to issued policy. Retrieved 2026-09-30. Accessed 2026-09-30.
Vouch
- Vouch Homepage. Vouch; Hero identifying Vouch as an insurance broker; Industries; Services; footer identifying Vouch Specialty and qualifying product availability. Accessed 2026-09-15.
- Start a Vouch Application. Vouch; Public first screen: legal business name, website/no-website option, address and location type, applicant role and contact fields, consent, and existing-customer sign-in. Accessed 2026-09-15.
- Carrier Options in One Place. Vouch; 26 November 2025: Choice Without the Chaos; Clarity That Builds Confidence; One Relationship, Many Solutions; final producer/underwriting disclosure. Accessed 2026-09-15.
- Contract Requirement Review. Vouch; Coverage that keeps your deals moving; Tailored to your contract; Effortless Experience (reviews and COIs). Accessed 2026-09-15.
- Insurance for Professional Services Firms. Vouch; Expertise across professional services: Accounting & Finance, Architecture/Engineering/Construction, IT Consulting, Management Consulting, Marketing & Creative Agencies; Core coverages for Professional Services: Errors & Omissions, General Liability, Cyber Liability, Employment Practices Liability, Workers' Compensation. Accessed 2026-09-23.
- Cyber and Errors & Omissions. Corix Insurance; Errors & Omissions insurance provided by Corix helps protect businesses for claims of negligence, mistakes, or inadequate work that causes a financial loss to clients, in the provision of professional services. It includes legal defense costs and damages awarded, even when the claim is groundless. Accessed 2026-09-23.
- Legal Disclosures. Corix Insurance; Policies are issued by State National Insurance Company (NAIC# 12831) or United Specialty Insurance Company (NAIC#12537). Accessed 2026-09-23.
Professional Liability (E&O) Insurance Guide
- FAQ: Professional liability insurance. Texas Department of Insurance; What’s professional liability coverage?; What types of damages…; What’s general liability insurance?; Do I need professional liability… if I have general liability…?; Is professional liability insurance required?; Can a client require…?; What’s the difference between occurrence policies and claims-made policies. Accessed 2026-09-16.
- Professional liability insurance. Insurance Information Institute; Opening paragraphs (professional services/advice and E&O name); Claims not covered by general liability; What types of businesses need professional liability insurance?; What’s covered… and what’s not (claims-made versus occurrence, defense and judgments, non-financial/intentional limits, BOP/in-home exclusion). Accessed 2026-09-16.
- Get business insurance. U.S. Small Business Administration; Six common types of business insurance table. Accessed 2026-09-16.
- Professional Liability – US Direct Errors and Omissions Insurance. Hiscox Inc. specimen; About this Policy / Coverage for Claims Made Against You; I.A Insuring Agreement; I.B Defense; I.C Settlement; II.A Notice of Claims; II.C Optional Extended Reporting Period; III.A, III.K, III.M, III.R, III.S Exclusions; IV.A–B Limits and Deductible; VI.O Professional Services; VI.U Wrongful Act. Accessed 2026-09-16.
