CNA Small Business Insurance: Products, Agents and Service
CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. 1,2,3
What Is Travelers Insurance?
Travelers suits technology companies that want CyberRisk Tech and can work through an independent agent; buyers seeking a direct online technology quote should compare digital providers. Many small accounts can be quoted in agent platforms, while specialty risks need underwriting. 5,6,7
What Is Management Liability Insurance?
Management liability packages can combine D&O and employment-practices coverage for leader and workplace claims, while benefit-plan protection may be a separate part. Shared limits can let a claim in one part reduce what is available for another, so compare the limits across the quote. 9,10,11,12,13,14
Key Differences in Management Liability Insurance
What Each Portfolio Lists
Travelers’ management and professional liability catalogue names D&O, EPL, ERISA fidelity, E&O, fidelity and crime, fiduciary, K&R, identity-fraud expense, a financial-institutions bond, and financial-institution professional-liability and property/casualty products. CNA’s management-liability portfolio lists D&O, EPL, fiduciary, fidelity/crime and K&R/extortion. These are catalogue descriptions, not policy schedules. Use the selected policy sections—not presence or absence from a short list—to identify the cover in a quote. 8 4
How Coverage Is Arranged
CNA says agents can design a modular Epack 3 mix for management-liability exposures. Travelers says businesses can buy its separately named management-liability products standalone or combine them on one policy. One description centers on selecting Epack 3 modules; the other describes arranging separate Travelers products on their own or together. Ask each agent to identify the selected sections and how they appear on the proposed policy. 4 8
What to Confirm in Management Liability Insurance Quotes
CNA and Travelers Review Scores for 2026
These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.
CNA Review Score
Review Score
1 rated source
Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.[1][5]
Read CNA reviewsTravelers Review Score
Review Score
3 rated sources
Travelers earns 4.5/5 from NerdWallet, but customer feedback is poor: 1.4/5 on Trustpilot and 1.3/5 for homeowners on ConsumerAffairs. Those reviews mostly concern personal insurance.[1][2][4][5][6][7]
Read Travelers reviewsCNA vs Travelers Management Liability Insurance Compared
CNA vs Travelers: Management Liability Insurance: documented features by provider
| Criteria | CNA Management Liability / Epack 3 | Travelers Management and Professional Liability Insurance |
|---|---|---|
| Role in This Line | Confirm in your quote. | Travelers underwrites management and professional liability as a suite of separately named products that a business can buy standalone or combine on a single policy. 8Company-reported. Product page introduction and "Choose either stand-alone coverage or a suite of coverages on a single policy" statement. |
| Who It’s For | CNA discusses exposures for public/private companies, nonprofits and smaller businesses. 4Company-reported. Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US management/professional liability Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control. | Travelers markets this suite to private companies, public companies, nonprofit organizations, financial institutions and professional services companies of all sizes. 8Company-reported. Product page introduction. |
| Coverage Features | CNA’s portfolio combines D&O, EPL, fiduciary, fidelity/crime and kidnap/ransom/extortion coverages. 4Company-reported. Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US management/professional liability Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control. CNA says Epack 3 lets agents design a modular mix for management-liability exposures. 4Company-reported. Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US management/professional liability Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control. | The suite Travelers lists under management and professional liability includes CyberRisk, directors & officers, employment practices, ERISA fidelity, errors & omissions, fidelity & crime, fiduciary liability, financial institutions bond, identity fraud expense reimbursement, kidnap & ransom, nonprofit D&O, and financial-institution-specific professional liability and property & casualty coverage. 8Company-reported. Product page "Select a product" list; each product's specific terms are set by its own policy. |
| Limits and Retentions | Confirm in your quote. | The reviewed page does not publish limits, retentions or premiums for any product in the suite; each product's amounts would appear on its own quote. 8Not found in reviewed sources. Product page as read on 2026-09-23. |
| How to Apply | CNA directs agents to Agent Center for applications. 4Company-reported. Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US management/professional liability Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control. | Management and professional liability products are bought through a Travelers independent agent. 8Company-reported. Product page "Find an insurance agent" call to action. |
Related Pages for CNA vs Travelers Management Liability Insurance
Management Liability Insurance Pages for CNA and Travelers
Other Coverage Lines Compared for CNA vs Travelers
Other Management Liability Insurance Provider Comparisons
Sources for CNA vs Travelers Management Liability Insurance
Sources About CNA
- Insurance for Small Businesses. CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark). Accessed 2026-09-28.
- CNA Connect Small Businessowners Policy (BOP) | CNA Insurance. CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
- General Disclaimer. CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29. Accessed 2026-09-29.
- Management Liability Insurance and Professional Liability | CNA Insurance. CNA; Management liability overview, coverages, Epack 3. Accessed 2026-09-28.
Sources About Travelers
- Technology Insurance. Travelers; Technology insurance products we offer: CyberRisk Tech, Global Companion Plus+, general liability, commercial property, workers compensation, commercial auto, umbrella; startup-to-established-leader audience. Accessed 2026-09-16.
- Travelers Producer Compensation Disclosure (United States). Travelers; Independent producers; seven compensation types; Simply Business, Inc. and InsuraMatch, LLC ownership; The Travelers Indemnity Company footer; Northfield Excess & Surplus Lines product list. Accessed 2026-09-16.
- Contact Us. Travelers; Business insurance sold through independent agents; business claims 1.800.238.6225; MyTravelers for business features. Accessed 2026-09-16.
- Management and Professional Liability Insurance. Travelers; "Select a product" list: CyberRisk, D&O, employment practices, ERISA fidelity, E&O, fidelity & crime, fiduciary liability, financial institutions bond, identity fraud expense reimbursement, kidnap & ransom, nonprofit D&O, financial-institution professional liability, financial-institution property & casualty. Accessed 2026-09-23.
Sources for the Management Liability Insurance Guide
- Glossary of Insurance Terms. National Association of Insurance Commissioners; Directors & Officers Liability; Employment Practices Liability Coverage; introductory scope note. Accessed 2026-09-16.
- Management Liability Insurance. The Hartford; What Is Management Liability Insurance?; Who Does Management Liability Insurance Protect. Accessed 2026-09-16.
- The ForeFront Portfolio. Chubb; Introduction; optional coverage parts; private, not-for-profit and healthcare portfolios. Accessed 2026-09-16.
- Private Company Directors and Officers Liability Coverage. Travelers Casualty and Surety Company of America; I p.1; III pp.2–3; IV pp.4–6; VI pp.6–8. Accessed 2026-09-16.
- Liability Coverage Terms and Conditions. Travelers Casualty and Surety Company of America; III.B p.3; III.C pp.4–5; III.D–G pp.5–6. Accessed 2026-09-16.
- Private Company Directors and Officers Liability Coverage Application. Travelers Casualty and Surety Company of America; I–II pp.1–2; III–IV pp.2–3; V–VIII pp.3–4. Accessed 2026-09-16.
