CNA vs 
Newfront: How Do They Compare for Commercial Property Insurance?
CNA Small Business Insurance: Products, Agents and Service
CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. 1,2,3
What Is Newfront?
Newfront suits growing and enterprise businesses seeking specialist insurance and benefits teams plus Navigator policy tools; small firms wanting an instant direct quote should compare online carriers. Its Partner Management tool is included in client service agreements. 5,6,7,8
What Is Commercial Property Insurance?
Commercial property may fit your business if you own a building or rely on equipment and stock. Compare replacement-cost terms, deductibles and any coinsurance condition, and check lost-income protection separately. 10,11,12
Key Differences in Commercial Property Insurance
Catastrophe Coverage and Program Structure
Newfront lists all-risks, supply-chain and business-interruption coverage, plus flood, hurricane/windstorm, earthquake, wildfire and terrorism. It describes shared and layered programs, deductible buy-downs and parametric insurance tied to an agreed trigger. CNA describes admitted/non-admitted, primary, buffer, excess, quota-share and shared placements. Buyers with catastrophe exposure can compare Newfront's named perils and structures with CNA's placement menu. 9 4
Valuation and Property Risk Work
CNA names sprinkler reviews and business-continuity planning. Newfront says its property team reviews property and interruption values for data gaps, and pairs placements with engineers and claims-resolution support. Ask how each will document your insured values and what prevention work is in scope. 4 9 9
What to Confirm in Commercial Property Insurance Quotes
Review Scores
These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.
CNA
Review Score
1 rated source
Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.[1][5]
Read CNA reviewsNewfront
Review Score
1 rated source
Newfront has too little firmwide customer feedback for a reliable review verdict. An individual agent’s BBB grade does not establish the wider company’s service quality.[6]
Read Newfront reviewsOffering Details
CNA vs Newfront: Commercial Property Insurance: documented features by provider
| Criteria | CNA Commercial Property | Newfront Property Insurance |
|---|---|---|
| Role in This Line | Confirm in your quote. | Newfront brokers commercial property coverage. Its property practice negotiates placement and program structure with carriers rather than underwriting the risk itself. 9Company-reported. Property offering page. |
| Issuing Insurer | Confirm in your quote. | The reviewed property page does not name the insurer or insurers that would issue a property policy placed through Newfront. 9Not publicly disclosed. Property page as read on 2026-09-23; carrier depends on the specific placement. |
| Who It’s For | CNA identifies Connect for small, Paramount for midsize and Touchstone for large property risks. 4Company-reported. Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US commercial property; capacity subject to underwriting Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control. | The property page does not state a size or revenue threshold for eligibility. It lists industries the practice serves, including construction, manufacturing, real estate and retail/wholesale. 9Company-reported. Areas of Expertise list on the property page; general industry scope, not an eligibility rule. |
| Coverage Features | CNA describes admitted/non-admitted and primary, buffer, excess, quota-share or shared/layered placement options. 4Company-reported. Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US commercial property; capacity subject to underwriting Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control. | Newfront lists All-Risks, supply-chain and business-interruption coverage, and catastrophe perils including flood, hurricane/windstorm/earthquake, wildfire and terrorism among its property Key Coverages. It also says it structures shared and layered programs, deductible buy-downs, and parametric insurance using an agreed event trigger. 9Company-reported. Property page Key Coverages and No Two Risks are Alike sections; actual policy forms and exclusions govern the issued policy. |
| Limits and Retentions | Confirm in your quote. | Newfront's property page does not publish limits, deductibles or retentions. It says structures such as deductible buy-downs are set for each client. 9Not publicly disclosed. Property page as read on 2026-09-23. |
| Risk Services | CNA identifies sprinkler review and business-continuity planning by property risk-control professionals. 4Company-reported. Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US commercial property; capacity subject to underwriting Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control. | Newfront says its property team reviews property and business-interruption values to identify data deficiencies, and pairs placements with in-house risk engineers for loss control and coverage-negotiation and claims-resolution support. 9Company-reported. Our Approach and Loss Control & Claims Advocacy sections of the property page. |
| How to Apply | Confirm in your quote. | You start a property placement by requesting a consultation through Newfront's property page. 9Company-reported. Property page call-to-action; no online quoting or binding described. |
| Claims Support | Confirm in your quote. | Newfront says its property claims advocacy includes coverage negotiation and claims-resolution support, aimed at improving claims outcomes. 9Company-reported. Loss Control & Claims Advocacy section. |
Full Comparison
More CNA vs Newfront Comparisons
Other Commercial Property Insurance Comparisons
Sources
CNA
- Insurance for Small Businesses. CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark). Accessed 2026-09-28.
- CNA Connect Small Businessowners Policy (BOP) | CNA Insurance. CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
- General Disclaimer. CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29. Accessed 2026-09-29.
- Commercial Property Insurance | CNA Insurance. CNA; Product by customer size; placements and capacity. Accessed 2026-09-28.
Newfront
- Business Insurance. Newfront; Purpose-Built Team; Full Transparency; Streamlined Program Management. Accessed 2026-09-15.
- Employee Benefits. Newfront; Employee Benefits heading; Tailored Solutions; Comprehensive Expertise: Benefits, Global Benefits, Compensation and Retirement. Accessed 2026-09-16.
- WTW Completes Acquisition Of Newfront. WTW; 27 January 2026 release; completion announcement and allocation of Business Insurance and Total Rewards to WTW segments. Accessed 2026-09-15.
- Property. Newfront; Key Coverages to Protect Your Business: All-Risks, Supply Chain & Business Interruption, Flood, Hurricane/Windstorm/Earthquake, Wildfire, Terrorism; No Two Risks are Alike; Loss Control & Claims Advocacy. Accessed 2026-09-23.
Commercial Property Insurance Guide
- Commercial Insurance Guide. California Department of Insurance; What Should I Expect from a Broker-Agent; Commercial Property: Coverage Sections, Limits of Insurance, and Coinsurance; Covered Causes of Loss; Valuation Types; Inland Marine. Accessed 2026-09-16.
- Business Interruption Insurance/Businessowner’s Policies (BOP). National Association of Insurance Commissioners; Background; Commercial Property and Business Interruption bullets. Accessed 2026-09-16.
- Commercial property insurance guide. Texas Department of Insurance; Introduction; Coverage options; Shopping for commercial property insurance; Saving money on your insurance. Accessed 2026-09-16.
