CNA vs HUB International: How Do They Compare for Hired and Non-Owned Auto Insurance?

CNA’s supplemental application asks about personal-auto limits, rentals, prior HNOA, and losses. HUB brokers HNOA as a rider to commercial auto or GL and describes technology-driven fleet-management tools for businesses in many sectors. 6,10,11

CNA Small Business Insurance: Products, Agents and Service

CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. 1,2,3

Read the CNA profile

Read the CNA Hired and Non-Owned Auto Insurance page

What Is HUB International?

HUB suits technology businesses seeking a specialist broker—its practice says it insures more than 5,000 technology companies; qualifying small accounts can use Insureon online, while mid-market buyers need an advisor. 7,8,9

Read the HUB International profile

Read the HUB International Hired and Non-Owned Auto Insurance page

What Is Hired and Non-Owned Auto Insurance?

Hired and non-owned auto (HNOA) liability protects the business when rented cars or employees’ own cars are used for work. It does not pay for damage to those vehicles, and it is not a substitute for commercial auto on vehicles the business owns. 12,13,14

Read the full coverage guide

What Are the Key Differences Between CNA and HUB International Hired and Non-Owned Auto Insurance?

Coverage Placement

CNA describes hired and non-owned vehicles under its commercial auto coverage and provides a supplemental application. HUB brokers HNOA as an endorsement or rider on a commercial auto or general liability policy. HUB’s approach makes the underlying policy central to the placement; CNA’s application asks for vehicle use and prior insurance details. For a business with no commercial auto policy, ask HUB which base policy would carry the endorsement and ask CNA how the submission fits your existing program. 4 6 10 11

Exposure Management

CNA describes tailored risk-control resources including driver-distraction and cargo-securement programs. HUB recommends fleet tools for documentation, live insurance data, driver monitoring, and usage-based insurance. Those services address related but distinct workflow needs: driver practices and cargo versus ongoing fleet administration. Ask whether any tool or service is included with the specific HNOA placement or separately arranged. 4 11

What Should You Confirm in CNA and HUB International Hired and Non-Owned Auto Insurance Quotes?

  • Ask HUB which underlying policy and insurer would carry the HNOA rider, and whether physical damage is available. 11
  • Ask CNA for the loss-history and personal-auto records needed for its application. 6

CNA and HUB International Review Scores for 2026

These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.

CNA Review Score

9.0/ 10

Review Score

1 rated source

Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.[1][5]

Read CNA reviews

HUB International Review Score

5.6/ 10

Review Score

2 rated sources

Customers who reviewed HUB on BBB rate it 1 out of 5, but that is only 7 reviews for a very large broker. BBB's own business grade is A-.[7][6]

Read HUB International reviews

CNA vs HUB International Hired and Non-Owned Auto Insurance Compared

CNA vs HUB International: Hired and Non-Owned Auto Insurance: documented features by provider

CriteriaCommercial Auto – Hired and Non-Owned AutoHUB International Hired and Non-Owned Auto Insurance Brokerage
Role in This Line

Confirm in your quote.

HUB brokers hired and non-owned auto (HNOA) liability coverage as part of its commercial auto practice, arranging it as an endorsement or rider on a client's commercial auto or general liability policy rather than underwriting it directly. 10,11Company-reported. Commercial auto product page coverage list and the HNOA blog post; neither page names an underwriting entity.

Issuing Insurer

Confirm in your quote.

Neither the commercial auto product page nor the HNOA blog post names the insurer that issues an HNOA endorsement; the carrier depends on the underlying commercial auto or general liability placement. 10,11Not found in reviewed sources. Checked both pages on 2026-09-23.

Who It’s For

CNA’s risk-control guide describes hired vehicles as rentals used for business and non-owned vehicles as employees’ personal vehicles sometimes used for business. 5Company-reported. The guide explains the exposure and is not itself policy language or an eligibility rule.

HUB says HNOA exposure applies to organizations across transportation, hospitality, education, healthcare, nonprofit and shared or gig-economy sectors whose employees or contractors drive rented, leased or personal vehicles for work. 11Company-reported. HNOA blog post sector list; not an underwriting appetite statement.

Coverage Features

CNA says its commercial auto policy covers bodily injury and property damage caused by hired and non-owned vehicles used for business. 4Company-reported. This is a top-level coverage description; the policy defines insureds, covered autos, conditions and exclusions.

HUB describes HNOA coverage as protecting a business when it rents or leases a vehicle, and when an employee's personal vehicle is used for work and the personal auto policy excludes or limits business use, leaving the business exposed if a claim exceeds the employee's own limits. 11Company-reported. HNOA blog post description of hired and non-owned exposures; the issued endorsement's wording and limits control an actual claim.

HUB says HNOA liability is typically added as a rider or endorsement to an existing commercial auto or general liability policy, with additional protection available for theft or physical damage to non-owned vehicles used for business. 11Company-reported. HNOA blog post coverage-structure section.

Limits and Retentions

Confirm in your quote.

Published HNOA limits, sublimits or retentions were not found on the reviewed pages. 10,11Not publicly disclosed. Checked the commercial auto product page and HNOA blog post on 2026-09-23; limits are set on the quote and declarations.

Risk Services

CNA describes driver-distraction and cargo-securement risk-control programs and says underwriting and risk-control staff tailor resources to industry exposures. 4Company-reported. These are commercial-auto program services, not proof of a particular account’s enrollment or outcome.

HUB says it recommends technology-driven fleet management tools for HNOA programs, including automated documentation, real-time insurance-data access, driver monitoring and usage-based insurance, to help clients manage compliance and cost. 11Company-reported. HNOA blog post technology-solutions section; describes HUB's advisory recommendations, not a bundled product.

How to Apply

A CNA HNOA supplemental application asks about personal-auto limits, leased or rented vehicles, prior HNOA coverage and five years of loss history. 6Company-reported. The form is an edition 2/08 example; CNA does not establish that this exact form applies to every risk today.

Confirm in your quote.

Related Pages for CNA vs HUB International Hired and Non-Owned Auto

Hired and Non-Owned Auto Insurance Pages for CNA and HUB International

Other Coverage Lines Compared for CNA vs HUB International

Other Hired and Non-Owned Auto Insurance Provider Comparisons

Sources for CNA vs HUB International

Sources About CNA

  1. Insurance for Small Businesses. CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark). Accessed 2026-09-28.
  2. CNA Connect Small Businessowners Policy (BOP) | CNA Insurance. CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
  3. General Disclaimer. CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29. Accessed 2026-09-29.
  4. Commercial Auto Insurance for Businesses. CNA; Current U.S. page: owned, hired and non-owned business-use vehicles; automobile liability/physical damage; driver safety and cargo securement risk-control programs; tailored underwriting and claims teams. Retrieved 2026-09-30. Accessed 2026-09-30.
  5. Hired and Non-Owned Auto Exposures. CNA; Risk-control guide: definition and examples of employee-owned and hired vehicles used for business, personal-auto-first discussion, and suggested employer controls; guide content is educational and does not state CNA policy wording. Retrieved 2026-09-30. Accessed 2026-09-30.
  6. Hired / Non-Owned Auto Supplemental Application. CNA; PDF p. 2: CNA supplemental application asks about employee personal-auto limits, leased/rented vehicles, prior HNOA coverage and five-year loss history; edition 2/08, illustrative process document, not proof that this exact application applies to every risk. Retrieved 2026-09-30. Accessed 2026-09-30.

Sources About HUB International

  1. About Us. HUB International; Opening description; 1998 formation of HUB International Limited; 2022 Insureon acquisition; headquarters and employee/office counts. Accessed 2026-09-16.
  2. Contact Us. HUB International; Business Solutions paths for Commercial Insurance Solutions versus Small Commercial Insurance Solutions via Insureon; office search. Accessed 2026-09-16.
  3. Insurance for Technology Companies. HUB International; Technology Company Insurance & Risk Management: startup, software, hardware and digital-media introduction; Business Coverage and People Protection lists; technology-client count. Accessed 2026-09-16.
  4. Commercial Auto Insurance Broker Policy & Coverage. HUB International; Coverage types list including hired and non-owned exposures, long and short-haul transportation, uninsured/underinsured motorists; Post-Accident Checklist. Accessed 2026-09-23.
  5. Make & Brake: Protect your business financially with hired and non-owned auto insurance. HUB International; What HNOA covers; who needs it (transportation, hospitality, education, healthcare, nonprofit, gig/shared-economy sectors); coverage structure as a rider or endorsement; technology-driven fleet management recommendations. Accessed 2026-09-23.

Sources for the Hired and Non-Owned Auto Insurance Guide

  1. Commercial Insurance Guide. California Department of Insurance; Commercial General Liability; Commercial Automobile; What Should I Expect from a Broker-Agent?; How Are Commercial Policies Rated? Accessed 2026-09-16.
  2. Non-Owned Auto Liability Insurance. Hiscox; What is covered?; Who is covered; What the policy does not cover. Accessed 2026-09-16.
  3. Business Auto Coverage Form. ISO; hosted by National General; I.A p.1; II.A pp.2–3; II.B pp.3–4; III pp.4–6; IV.B.5 p.7. Accessed 2026-09-16.

Updated . Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. Editorial policy. To suggest a correction, contact Spot with the page URL and supporting source.

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