CNA vs HUB International: How Do They Compare for Crime Insurance?

CNA identifies crime as a Management Liability coverage and says Epack 3 can combine selected management-liability parts; HUB describes a brokered commercial crime placement and itemizes employee theft, vendor theft, forgery, asset misappropriation, computer fraud and funds-transfer fraud. 4,8

CNA Small Business Insurance: Products, Agents and Service

CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. 1,2,3

Read the CNA profile

Read the CNA Crime Insurance page

What Is HUB International?

HUB suits technology businesses seeking a specialist broker—its practice says it insures more than 5,000 technology companies; qualifying small accounts can use Insureon online, while mid-market buyers need an advisor. 5,6,7

Read the HUB International profile

Read the HUB International Crime Insurance page

What Is Crime Insurance?

Crime insurance can help reimburse specified business losses from theft and fraud, including employee theft and forgery. Compare those protections separately and ask whether a payment sent after an impersonation scam is covered. 9,10,11,12,13

Read the full coverage guide

What Are the Key Differences Between CNA and HUB International Crime Insurance?

Offering Structure and Distribution

HUB’s list is useful for checking exposures involving vendors and movement of funds, while CNA’s cited crime claim does not give comparable event detail. HUB says crime is available for private, public and nonprofit organizations and directs prospects to connect with a broker; CNA names the same broad organization types and directs agents to Agent Center. Neither page names a carrier for a particular proposed policy. 4 8

Coverage Detail and Buyer Fit

HUB uses general fraud statistics to frame the risk, while CNA’s cited crime page confirms a Management Liability listing without comparable statistics or crime triggers. Those figures are industry context, not HUB claim results or a coverage promise, and neither page resolves how computer or transfer fraud would meet policy conditions. Compare the forms for authentication, discovery and covered loss. 4 8

What Should You Confirm in CNA and HUB International Crime Insurance Quotes?

  • Ask HUB which insurer and form it proposes; ask CNA for its crime insuring agreements within the selected Epack 3 package. 4 8
  • For both proposals, confirm treatment of vendor impersonation, employee collusion, asset misappropriation, limits and retentions. 4 8

CNA and HUB International Review Scores for 2026

These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.

CNA Review Score

9.0/ 10

Review Score

1 rated source

Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.[1][5]

Read CNA reviews

HUB International Review Score

5.6/ 10

Review Score

2 rated sources

Customers who reviewed HUB on BBB rate it 1 out of 5, but that is only 7 reviews for a very large broker. BBB's own business grade is A-.[7][6]

Read HUB International reviews

CNA vs HUB International Crime Insurance Compared

CNA vs HUB International: Crime Insurance: documented features by provider

CriteriaCNA Management Liability Crime CoverageHUB International Crime Insurance Brokerage
Role in This Line

CNA describes Epack 3 as a modular policy with a selected mix of management-liability parts rather than one mandatory bundle. 4Company-reported. The page does not establish which components a buyer can select for a specific risk or whether the crime coverage is offered standalone.

HUB brokers commercial crime insurance rather than underwriting the coverage itself. 8Company-reported. Crime insurance product page as read 2026-09-23; the page does not name an issuing insurer.

Issuing Insurer

Confirm in your quote.

The crime insurance page does not name an issuing insurer; HUB places crime coverage with carriers that vary by client and placement. 8Not found in reviewed sources. Checked the crime insurance product page on 2026-09-23; no carrier is disclosed there.

Who It’s For

CNA describes management-liability risks for private and public companies and not-for-profit organizations. 4Company-reported. This is broad segment context, not a crime-specific acceptance rule.

HUB says crime coverage is available for private, public and not-for-profit organizations. 8Company-reported. Product-page organization-type list; not a published underwriting appetite by size or industry.

Coverage Features

CNA currently lists Crime among its Management Liability coverages and says Epack 3 can flexibly combine crime with selected management-liability exposures. 4Company-reported. The product page establishes a marketed option, not that all component lines must be purchased together.

HUB lists crime coverage types it arranges as employee theft, vendor theft, forgery, asset misappropriation, computer fraud and funds transfer fraud. 8Company-reported. Product-page coverage list; the issued policy and its exclusions control an actual claim.

HUB cites industry statistics that organizations lose about 5% of revenue to fraud each year, that fraud often takes about 18 months to detect, and that more than 23% of fraud cases result in losses of $1 million or more, to frame the need for crime coverage. 8Company-reported. Product-page statistics are company-cited figures, not independently verified by Spot, and are general fraud statistics rather than HUB-specific claims data.

Limits and Retentions

Confirm in your quote.

Published policy limits, deductibles or premium information for HUB-placed crime coverage were not found on the product page. 8Not publicly disclosed. Checked the crime insurance product page on 2026-09-23; limits are set on the quote and declarations.

How to Apply

CNA directs agents seeking an application to its Agent Center. 4Company-reported. The page does not state that a business can apply directly or identify all documents required for crime coverage.

HUB directs prospects to connect with a broker through its business-insurance contact page; no online quote flow is described. 8Company-reported. Product-page call to action as read 2026-09-23.

Related Pages for CNA vs HUB International Crime Insurance

Crime Insurance Pages for CNA and HUB International

Other Coverage Lines Compared for CNA vs HUB International

Other Crime Insurance Provider Comparisons

Sources for CNA vs HUB International Crime Insurance

Sources About CNA

  1. Insurance for Small Businesses. CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark). Accessed 2026-09-28.
  2. CNA Connect Small Businessowners Policy (BOP) | CNA Insurance. CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
  3. General Disclaimer. CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29. Accessed 2026-09-29.
  4. Management Liability Insurance and Professional Liability. CNA; Current U.S. page: management liability names crime and kidnap/ransom/extortion; lists management product coverages and Epack 3 modular structure, application channel and caveats. Retrieved 2026-09-30. Accessed 2026-09-30.

Sources About HUB International

  1. About Us. HUB International; Opening description; 1998 formation of HUB International Limited; 2022 Insureon acquisition; headquarters and employee/office counts. Accessed 2026-09-16.
  2. Contact Us. HUB International; Business Solutions paths for Commercial Insurance Solutions versus Small Commercial Insurance Solutions via Insureon; office search. Accessed 2026-09-16.
  3. Insurance for Technology Companies. HUB International; Technology Company Insurance & Risk Management: startup, software, hardware and digital-media introduction; Business Coverage and People Protection lists; technology-client count. Accessed 2026-09-16.
  4. Crime Insurance Brokers. HUB International; Fraud-loss statistics; coverage types: employee theft, vendor theft, forgery, asset misappropriation, computer fraud, funds transfer fraud; organization types: private, public, not-for-profit; Connect With a Broker. Accessed 2026-09-23.

Sources for the Crime Insurance Guide

  1. Commercial Insurance Guide. California Department of Insurance; Crime. Accessed 2026-09-16.
  2. Crime Non-Financial Applications and Forms. Travelers; Opening paragraph; Sample Policy Forms. Accessed 2026-09-16.
  3. Crime Terms and Conditions. The Travelers Companies, Inc.; I.A–G, printed/PDF pages 1–4; III.RR, printed/PDF p.13; V.B.1–2, printed/PDF pp.18–20; Consideration, printed/PDF p.1; III.P p.8; V.A.3 pp.16–17; V.A.4 p.17; V.B.3 p.20; I.A.3 p.1; III.C p.7; III.S pp.8–9; III.II and III.KK p.12; III.QQ p.13; V.A.5 pp.17–18 (printed/PDF pages); IV.J–O, printed/PDF pages 14–15. Accessed 2026-09-16.
  4. Social Engineering Fraud Insurance. Chubb; Opening; coverage highlights. Accessed 2026-09-16.
  5. Commercial Crime Coverage Application. Travelers Casualty and Surety Company of America; I–III pages 1–2; IX–XI pages 3–4; V–VII, printed/PDF pages 2–3. Accessed 2026-09-16.

Updated . Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. Editorial policy. To suggest a correction, contact Spot with the page URL and supporting source.

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