CNA Small Business Insurance: Products, Agents and Service
CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. 1,2,3
What Is Gallagher?
Gallagher’s technology specialists serve startups through global enterprises, while its executive-risk team supports IPO and M&A needs; small firms seeking one simple digital quote should compare online agencies. 6,7,8,9,10
What Is Kidnap and Ransom Insurance?
Kidnap and ransom insurance provides financial protection for specified kidnapping and extortion events and gives the business access to a crisis-response firm. Check who is insured, which events are named, and how territory and sanctions terms apply to your actual travel. 11,12,13
Key Differences in Kidnap and Ransom Insurance
Carrier placement and crisis-team review
Gallagher says its Executive and Financial Risk practice places K&R with outside carriers and considers both policy terms and the carrier’s response-team capability. CNA’s current Management Liability page lists K&R, and an older brochure describes red24 security advice and response support. The distinction for a buyer is what the placement conversation evaluates: Gallagher explicitly says response capability is part of its carrier assessment, while CNA’s cited claim identifies a service resource. Confirm who responds and how access is guaranteed. 8 4 5
Coverage context and limits
Gallagher describes coverage for executives, employees and families whose work or travel creates exposure and says ransomware coverage may also be secured. CNA’s brochure identifies organizations with overseas travelers or operations, including manufacturers, professional services, hospitals, financial institutions, technology and construction. Neither public record supplies limits; Gallagher also does not name the insurer for a specific placement. Ask for the carrier, ransomware wording and full limit schedule. 8 4 5
What to Confirm in Kidnap and Ransom Insurance Quotes
CNA and Gallagher Review Scores for 2026
These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.
CNA Review Score
Review Score
1 rated source
Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.[1][5]
Read CNA reviewsGallagher Review Score
Review Score
3 rated sources
Gallagher has strong Trustpilot feedback and a favorable historical large-commercial survey result. Neither directly measures today’s US small-business service.[2][4][6]
Read Gallagher reviewsCNA vs Gallagher Kidnap and Ransom Insurance Compared
CNA vs Gallagher: Kidnap and Ransom Insurance: documented features by provider
| Criteria | Kidnap, Ransom and Extortion | Gallagher Kidnap, Ransom and Extortion Liability Insurance |
|---|---|---|
| Role in This Line | Confirm in your quote. | Gallagher's Executive and Financial Risk practice places kidnap, ransom and extortion coverage with outside carriers; it does not underwrite the policy. 8Company-reported. Group-level executive-and-financial-risk practice page. |
| Issuing Insurer | Confirm in your quote. | The executive-and-financial-risk page does not name the insurer that would issue a given client's kidnap and ransom policy. 8Not publicly disclosed. Checked the group-level executive-and-financial-risk practice page. |
| Who It’s For | CNA’s 2012 brochure identifies organizations with overseas travelers or operations among typical buyers and names manufacturers, professional-services firms, hospitals, financial institutions, technology and construction companies. 5Company-reported. Historical target examples are not current underwriting rules or eligibility guarantees. | Gallagher describes kidnap, ransom and extortion coverage as relevant to companies whose executives, employees or families travel or work in higher-risk settings, and separately says it is "a must for all companies," without naming a specific industry or size limit. 8Company-reported. Group-level executive-and-financial-risk practice page. |
| Coverage Features | CNA’s current Management Liability page lists Kidnap, Ransom and Extortion; the older CNA brochure describes insured events including kidnapping, extortion, hijack and detention. 4,5Company-reported. The current page confirms catalogue membership; 2012 brochure details are historical marketing and may not match current forms. | Gallagher describes this coverage as protecting executives, employees and their families whose work and travel expose them to kidnapping and extortion risk, and says it can also secure ransomware coverage. 8Company-reported. Group-level executive-and-financial-risk practice page; a service description, not a specific policy's insuring agreement or exclusions. |
| Limits and Retentions | Confirm in your quote. | The page does not publish specific kidnap and ransom limits or premium ranges. 8Not publicly disclosed. Checked the group-level executive-and-financial-risk practice page. |
| Risk Services | The brochure describes access to crisis-response services from red24, including security advice and response support. 5Company-reported. The 2012 source does not establish the current vendor arrangement or services attached to a present-day quote. | Gallagher says the coverage it arranges includes access to highly trained rescue and security personnel, and that it analyzes both the policy terms and a carrier's response-team capability when placing this line. 8Company-reported. Group-level executive-and-financial-risk practice page. |
| How to Apply | CNA’s current Management Liability page tells agents to request applications through the Agent Center. 4Company-reported. This is a general management-liability submission direction; the page does not describe a buyer-direct K&R flow. | Confirm in your quote. |
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Sources for CNA vs Gallagher Kidnap and Ransom Insurance
Sources About CNA
- Insurance for Small Businesses. CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark). Accessed 2026-09-28.
- CNA Connect Small Businessowners Policy (BOP) | CNA Insurance. CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
- General Disclaimer. CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29. Accessed 2026-09-29.
- Management Liability Insurance and Professional Liability. CNA; Current U.S. page: management liability names crime and kidnap/ransom/extortion; lists management product coverages and Epack 3 modular structure, application channel and caveats. Retrieved 2026-09-30. Accessed 2026-09-30.
- Kidnap, Ransom and Extortion Coverage From CNA. CNA; Official brochure: named insured persons, event categories, crisis response services, target buyers and worldwide wording; dated KRESS FL 040412 (2012), historical product summary, not evidence all provisions remain current. Retrieved 2026-09-30. Accessed 2026-09-30.
Sources About Gallagher
- Technology Insurance. Gallagher; Introduction; Solutions and coverages for the technology industry: Technology errors and omissions including cyber, Intellectual property insurance, Product liability, Employee benefits; Data-driven insights; global network. Accessed 2026-09-16.
- Insurance for Technology & IT Businesses. Gallagher Small Business; Protection for IT Professionals & Their Technology-Based Businesses; recommended coverage menu, including Surety Bond Programs; Connect With An Advisor. Accessed 2026-09-16.
- Executive and Financial Risk Insurance. Gallagher; Kidnap, Ransom and Extortion Liability insurance section. Accessed 2026-09-23.
- Legal Information. Gallagher Small Business; Producer identification immediately above Quick Links. Accessed 2026-09-16.
- Woodruff Sawyer Is Now Gallagher. Gallagher; Opening; Executive and Financial Risk consulting; Continued access to client portals; contact form. Accessed 2026-09-16.
Sources for the Kidnap and Ransom Insurance Guide
- Kidnap and Ransom Applications and Forms. Travelers; Opening; Applications; Sample policy forms. Accessed 2026-09-16.
- The Chubb Primary Kidnap Ransom and Extortion Insurance. Chubb; Opening; Kidnap, Ransom & Extortion Insurance Highlights. Accessed 2026-09-16.
- Kidnap and Ransom Coverage. Travelers; I pp.1–2; III pp.3–9; IV p.9; V pp.10–13. Accessed 2026-09-16.
