CNA Small Business Insurance: Products, Agents and Service
CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. 1,2,3
What Is Coverdash Insurance?
Coverdash suits small businesses that want online shopping or an embedded partner purchase with one account for policies and billing; firms needing specialized complex-risk advice should compare broker-led programs. 5,6,7
What Is Crime Insurance?
Crime insurance can help reimburse specified business losses from theft and fraud, including employee theft and forgery. Compare those protections separately and ask whether a payment sent after an impersonation scam is covered. 10,11,12,13,14
What Are the Key Differences Between CNA and Coverdash Crime Insurance?
Offering Structure and Distribution
These are different buying structures in the reviewed descriptions. CNA’s page sends agents seeking an application to Agent Center and frames crime as a management-liability selection. Coverdash says its broker-arranged crime coverage can be purchased digitally. Its product page names employee theft, forged checks, counterfeit currency, fraudulent transfer instructions and social-engineering losses; CNA’s reviewed claim does not itemize parallel crime triggers. 4 8
Coverage Detail and Buyer Fit
Coverdash markets the line to businesses handling money, payroll or valuable inventory, while CNA names private, public and nonprofit organizations for management liability. Neither audience statement establishes acceptance, available limits or policy wording. Coverdash identifies itself as a broker and does not name the issuing insurer on the crime page, so the quote documents matter for comparing the risk bearer and terms. 4 8
What Should You Confirm in CNA and Coverdash Crime Insurance Quotes?
CNA and Coverdash Review Scores for 2026
These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.
CNA Review Score
Review Score
1 rated source
Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.[1][5]
Read CNA reviewsCoverdash Review Score
Review Score
2 rated sources
Coverdash offers convenient quote comparison, but public customer feedback is sparse. A BBB unanswered-complaint record makes responsiveness worth checking before purchase.[1][4][6]
Read Coverdash reviewsCNA vs Coverdash Crime Insurance Compared
CNA vs Coverdash: Crime Insurance: documented features by provider
| Criteria | CNA Management Liability Crime Coverage | Coverdash Commercial Crime Insurance |
|---|---|---|
| Role in This Line | CNA describes Epack 3 as a modular policy with a selected mix of management-liability parts rather than one mandatory bundle. 4Company-reported. The page does not establish which components a buyer can select for a specific risk or whether the crime coverage is offered standalone. | Coverdash arranges commercial crime coverage as a broker rather than an insurer, placing coverage with a carrier under its standard brokerage terms. 7,8Company-reported. General brokerage terms applied to the crime page; not specific to any one carrier or state. |
| Issuing Insurer | Confirm in your quote. | The commercial crime page does not name the insurer that issues the policy. 8Not publicly disclosed. Reviewed commercial crime page as of 2026-09-23; the page describes coverage without naming a specific carrier. |
| Who It’s For | CNA describes management-liability risks for private and public companies and not-for-profit organizations. 4Company-reported. This is broad segment context, not a crime-specific acceptance rule. | Coverdash markets commercial crime coverage to any business that handles money, payroll or valuable inventory. 8Company-reported. Product-page eligibility description; actual acceptance depends on underwriting. |
| Coverage Features | CNA currently lists Crime among its Management Liability coverages and says Epack 3 can flexibly combine crime with selected management-liability exposures. 4Company-reported. The product page establishes a marketed option, not that all component lines must be purchased together. | Coverdash describes commercial crime coverage as protecting against employee theft of money, property or assets, forged checks and counterfeit currency, fraudulent funds-transfer instructions, and losses when an employee is tricked by social engineering into sending funds to a bad actor. 8Company-reported. Product-page coverage cards; the issued policy and declarations control actual wording, limits and exclusions. Coverdash's coverage hub lists commercial crime separately from cyber insurance, even though both can respond to funds-transfer fraud and social-engineering losses; the two pages do not state how overlapping claims are coordinated between policies. 8Not found in reviewed sources. Comparison of the cyber and crime-coverage product pages; overlap-resolution language was not found on either page. |
| Limits and Retentions | Confirm in your quote. | The commercial crime page does not publish specific limit, retention or deductible amounts. 8Not publicly disclosed. Reviewed commercial crime page as of 2026-09-23; figures are quote-specific and not shown on the public product page. |
| How to Apply | CNA directs agents seeking an application to its Agent Center. 4Company-reported. The page does not state that a business can apply directly or identify all documents required for crime coverage. | Coverdash describes a fully digital quote-to-purchase process for commercial crime coverage, with the option to add other coverages alongside it. 8Company-reported. Product-page company information and cross-sell section. |
Related Pages for CNA vs Coverdash Crime Insurance
Crime Insurance Pages for CNA and Coverdash
Other Coverage Lines Compared for CNA vs Coverdash
Other Crime Insurance Provider Comparisons
Sources for CNA vs Coverdash Crime Insurance
Sources About CNA
- Insurance for Small Businesses. CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark). Accessed 2026-09-28.
- CNA Connect Small Businessowners Policy (BOP) | CNA Insurance. CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
- General Disclaimer. CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29. Accessed 2026-09-29.
- Management Liability Insurance and Professional Liability. CNA; Current U.S. page: management liability names crime and kidnap/ransom/extortion; lists management product coverages and Epack 3 modular structure, application channel and caveats. Retrieved 2026-09-30. Accessed 2026-09-30.
Sources About Coverdash
- Frequently Asked Questions. Coverdash; Getting a quote & buying coverage; Claims & certificates; Billing & managing your policy; About Coverdash. Accessed 2026-09-15.
- About Us. Coverdash; How Coverdash Works: direct and embedded channels; Our Investors. Accessed 2026-09-15.
- Terms And Conditions. Coverdash; "Coverdash does not provide any underwriting services"; broker/agent of record designation. Accessed 2026-09-23.
- Commercial Crime Insurance. Coverdash; Product introduction; Types of Coverage cards for Employee theft, Forgery and fraud, Funds transfer fraud, Social engineering; Who It's For. Accessed 2026-09-23.
- Coverage Hub. Coverdash; Cyber & Crime category listing Cyber Insurance, Crime Coverage and Kidnap & Ransom. Accessed 2026-09-23.
Sources for the Crime Insurance Guide
- Commercial Insurance Guide. California Department of Insurance; Crime. Accessed 2026-09-16.
- Crime Non-Financial Applications and Forms. Travelers; Opening paragraph; Sample Policy Forms. Accessed 2026-09-16.
- Crime Terms and Conditions. The Travelers Companies, Inc.; I.A–G, printed/PDF pages 1–4; III.RR, printed/PDF p.13; V.B.1–2, printed/PDF pp.18–20; Consideration, printed/PDF p.1; III.P p.8; V.A.3 pp.16–17; V.A.4 p.17; V.B.3 p.20; I.A.3 p.1; III.C p.7; III.S pp.8–9; III.II and III.KK p.12; III.QQ p.13; V.A.5 pp.17–18 (printed/PDF pages); IV.J–O, printed/PDF pages 14–15. Accessed 2026-09-16.
- Commercial Crime Coverage Application. Travelers Casualty and Surety Company of America; I–III pages 1–2; IX–XI pages 3–4; V–VII, printed/PDF pages 2–3. Accessed 2026-09-16.
