What Is Aon?
Aon’s U.S. Commercial Risk terms describe brokerage for certain insurance programs, while its Middle Market page describes a dedicated practice for mid-sized organizations across North America. The public materials reviewed do not identify the licensed producer or insurer for a particular placement. Ask which entity will produce each line and which insurer will issue the policy; request jurisdiction details for the proposed placement and ask how compensation and claim notice work for your account. 1,2
What Is Chubb?
Chubb fits technology firms seeking DigiTech ERM or small businesses with up to $30 million in revenue seeking a BOP; buyers wanting an instant direct purchase should compare online carriers. Agents can quote eligible small accounts, with a faster cyber route. 4,5,6
What Is Cargo and Transit Insurance?
Cargo coverage fits a shipper protecting goods it owns or a carrier responsible for another party’s goods. The quote needs to match who bears the loss, the shipment route and storage stops. 8,9,10,11
What Are the Key Differences Between Aon and Chubb Cargo and Transit Insurance?
Insurer and Geographic Scope
Chubb says it directly underwrites worldwide ocean cargo, including international shipment, domestic transit, and storage locations, and lists ocean, air, inland, and connecting conveyances. Aon describes cargo brokerage with General Cargo, Excess Storage, Stock Throughput, and Project Cargo options, without naming the insurer for an account. A buyer can compare a direct underwriting submission with a broker-selected placement, but should identify the actual issuer and confirm every transit leg and warehouse. 7 3
Risk Engineering and Claims Roles
Chubb describes nearly 400 risk engineers globally and a Risk Engineering Center for cargo loss prevention; it also gives agents a local-mailbox submission route for new ocean cargo business. Aon describes cargo risk consulting and claims management across a global network. The service models differ in named engineering resources versus broker coordination. Ask who will survey the cargo operation, manage recommendations, and serve as the insurer’s claim contact. 7 3
What Should You Confirm in Aon and Chubb Cargo and Transit Insurance Quotes?
Aon and Chubb Review Scores for 2026
These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.
Aon Review Score
Review Score
3 rated sources
Public ratings for Aon are low: Trustpilot shows 1.2 out of 5 from 782 reviews, and BBB shows 1.6 from five. Aon is a global firm, so those pages mostly reflect other parts of the business, not large U.S. commercial accounts.[4][6][7]
Read Aon reviewsChubb Review Score
Review Score
5 rated sources
Chubb earns 5/5 from NerdWallet, which reports fewer-than-expected commercial property and liability complaints. Customer ratings are mixed across products and locations.[1][4][7][8][9]
Read Chubb reviewsAon vs Chubb Cargo and Transit Insurance Compared
Aon vs Chubb: Cargo and Transit Insurance: documented features by provider
| Criteria | Aon Cargo and Transit brokerage and risk-advisory offering | Chubb Worldwide Ocean Cargo Insurance |
|---|---|---|
| Role in This Line | Aon states it offers cargo insurance solutions and describes its role as cargo broker. The page does not name the carrier that would insure a particular shipment or account. 3Company-reported. Aon’s official global product/capability page. The statement is limited to Aon’s marketing of brokerage or advisory services, not policy issuance. | Chubb underwrites worldwide ocean cargo insurance directly, covering goods shipped internationally as well as transit within a country and at storage locations. 7Company-reported. Worldwide Ocean Cargo Insurance product page. |
| Issuing Insurer | The reviewed page does not identify the insurer or the legal producing entity for a specific placement. Ask Aon to identify both for the quoted risk. 3Not found in reviewed sources. Aon’s global product/capability page reviewed 2026-09-30; no buyer quote, binder or policy was reviewed. This does not establish that no insurer or producing entity is available. | Confirm in your quote. |
| Who It’s For | Aon addresses businesses across industries that move raw materials, components, finished goods and appliances by road, rail, sea or air, domestically and internationally. 3Company-reported. Audience stated by Aon on its global capability page; this does not establish a specific applicant’s eligibility or placement availability by U.S. state. | Chubb says it serves exporters, importers, manufacturers, logistics companies, and businesses that ship unusual or distinctive products. 7Company-reported. Who we serve section. |
| Coverage Features | Aon describes cargo insurance for physical loss or damage to goods during transportation and describes goods as protected during loading, unloading, storage and transit. Its listed options include General Cargo, Excess Storage, Stock Throughput and Project Cargo/Marine Delay in Start-Up. These are Aon’s product descriptions, not a guarantee that a buyer’s policy includes every category or peril. 3Company-reported. Aon’s broker-authored explanation of the insurance line. It does not establish an individual insured’s policy entitlement; the insurer’s form, endorsements and declarations control. | Chubb lists coverage for international ocean and air transit, domestic transit within the U.S. and Canada, foreign inland transit including local admitted policies, domestic and foreign warehousing, barge and connecting-conveyance movement, and war, strikes, riots and civil commotion risks. 7Company-reported. Coverage Details list; subject to the policy as issued. |
| Limits and Retentions | The reviewed page does not state a standard buyer-specific limit, retention or deductible for this placement. Confirm amounts, sublimits and conditions in the quote and issued policy. 3Not publicly disclosed. Aon’s global product/capability page reviewed 2026-09-30; no buyer quote or policy form was reviewed. | The reviewed page does not publish specific coverage limits or deductibles for ocean cargo insurance. 7Not found in reviewed sources. Worldwide Ocean Cargo Insurance product page as read on 2026-09-23. |
| Risk Services | Aon describes cargo broking, risk consulting, claims management and a global network coordinating local expertise. These are brokerage and advisory services, not the insurer’s claim decision or a guarantee of recovery. 3Company-reported. Company-reported brokerage and advisory services. Account-specific service terms are not stated. | Chubb says its in-house network of nearly 400 risk engineers globally helps companies anticipate and minimize cargo-related exposures, and it operates a Risk Engineering Center for loss-prevention education. 7Company-reported. Chubb Risk Consulting Services and Risk Engineering Center sections. |
| How to Apply | Confirm in your quote. | For new ocean cargo business, agents submit a Chubb application to the local mailbox where they submit other Chubb business. 7Company-reported. FAQ section: "How do agents submit an Ocean Cargo quote?" |
Related Pages for Aon vs Chubb Cargo and Transit Insurance
Cargo and Transit Insurance Pages for Aon and Chubb
Other Coverage Lines Compared for Aon vs Chubb
Other Cargo and Transit Insurance Provider Comparisons
Sources for Aon vs Chubb Cargo and Transit Insurance
Sources About Aon
- Commercial Risk Solutions U.S. Brokerage Terms of Service. Aon; Lines 120–127: certain-program broker-of-record scope, consultation, application assistance, client signature and bind instruction, and account administration; lines 140–147: variable and contingent compensation, potential placement incentive, and client request route; lines 206–213: no price guarantee and surplus-lines limitations; lines 229–231: client insurer-notice duty unless separately agreed. Accessed 2026-09-29.
- Middle Market Clients. Aon; Lines 125–132: mid-sized organizations and middle-market framing; lines 165–173: dedicated practice and North America statement; lines 188–224: Commercial Risk capabilities. No numeric company-size cutoff or U.S.-only eligibility rule is stated on the reviewed page. Accessed 2026-09-29.
- Cargo Insurance. Aon; Cargo insurance definition and transport scope, coverage examples including loading, unloading and storage, lines 123–175; broking, risk consulting, claims management and global cargo network services in ‘How Aon Can Help’; talk-to-team link at top. Accessed 2026-09-30.
Sources About Chubb
- Insurance For Technology Companies. Chubb; Industry overview; Who we serve; Products and services: commercial package insurance (BOP, Benchmarq, Customarq), E&O/Cyber, Financial Lines, workers’ compensation, auto and umbrella; dedicated underwriting, claims and risk engineering. Accessed 2026-09-16.
- Terms Of Use. Chubb; Acceptance of Terms identifying Chubb Group Holdings Inc.; surplus-lines producer restriction; products not available to all users or jurisdictions; Chubb Limited safe-harbor language; Internet Portals for Chubb Business. Accessed 2026-09-16.
- Cyber Insurance Coverage & Products. Chubb; Cyber insurance product catalog: Cyber ERM, DigiTech ERM (technology E&O, media and cyber) and Pro ERM (non-licensed professional services); Marketplace quoting for eligible risks under $100 million revenue; first- and third-party coverage summaries. Accessed 2026-09-16.
- Worldwide Ocean Cargo Insurance. Chubb; Coverage Details list: international steamer and air transit, domestic transit, foreign inland transit, warehousing, barge, war/strikes/riots; Who we serve; agent submission FAQ. Accessed 2026-09-23.
Sources for the Cargo and Transit Insurance Guide
- Commercial Insurance Guide. California Department of Insurance; Commercial Property; Inland Marine; What Should I Expect from a Broker-Agent. Accessed 2026-09-16.
- Shipping Options. International Trade Administration, U.S. Department of Commerce; Export Shipping Basics; Tips on International Shipping from U.S.; Working with Freight Forwarders. Accessed 2026-09-16.
- Special Documents. International Trade Administration, U.S. Department of Commerce; Insurance Certificate bullet. Accessed 2026-09-16.
- Motor Truck Cargo Legal Liability Coverage. American Association of Insurance Services, Inc.; hosted by National Unity; Coverage and Property Covered pp.1–2; Perils Excluded pp.6–7; Valuation p.8; How Much We Pay p.9; Transit definition p.13. Accessed 2026-09-16.





