What Is AIG?
AIG is the marketing name for American International Group, Inc.; AIG says its insurance products are written or provided by subsidiaries or affiliates. Its U.S. business pages list commercial casualty, property, cyber, management and professional liability, and specialty programs, but a brand-level page does not identify the insurer for a particular policy. 1,2
What Is Newfront?
Newfront suits growing and enterprise businesses seeking specialist insurance and benefits teams plus Navigator policy tools; small firms wanting an instant direct quote should compare online carriers. Its Partner Management tool is included in client service agreements. 4,5,6,7
What Is Cargo and Transit Insurance?
Cargo coverage fits a shipper protecting goods it owns or a carrier responsible for another party’s goods. The quote needs to match who bears the loss, the shipment route and storage stops. 9,10,11,12
Key Differences in Cargo and Transit Insurance
Shipment Coverage and Property Program
AIG lists general, bulk, and project cargo moving over land, sea, and borders, and notes stock-throughput as one program structure. Newfront lists cargo stock-throughput within a broader property program that also addresses supply-chain and business-interruption risks. A business carrying inventory both in warehouses and in transit should ask Newfront how its property placement coordinates with cargo and ask AIG which separate segments need scheduling. 3 8
Risk Engineering and Claims Advocacy
AIG describes route, conveyance, packaging, and security consultations with marine claims support. Newfront says its property team reviews property and interruption values, uses in-house risk engineers, and assists with claims resolution. Those services may help prepare a more complete submission; ask what valuation data Newfront expects and who at AIG coordinates a cargo loss. 3 8
What to Confirm in Cargo and Transit Insurance Quotes
- Ask Newfront how stock in storage and transit is coordinated and whether the proposed form includes interruption exposures. 3 8
- Ask AIG to specify the policy structure and any warehouse intervals it covers. 3 8
- Confirm the valuation review, engineering scope, and claim advocate assigned to your account. 3 8
Review Scores
These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.
AIG
Review Score
2 rated sources
Customer ratings for AIG are low: Trustpilot shows 1.9 out of 5 from 252 reviews, and NerdWallet gives 2.5 stars and notes more claims complaints than expected. These pages cover many AIG products and countries, so they only loosely describe business insurance.[1][2]
Read AIG reviewsNewfront
Review Score
1 rated source
Newfront has too little firmwide customer feedback for a reliable review verdict. An individual agent’s BBB grade does not establish the wider company’s service quality.[6]
Read Newfront reviewsOffering Details
AIG vs Newfront: Cargo and Transit Insurance: documented features by provider
| Criteria | AIG Ocean Cargo Insurance | Newfront Cargo Stock Throughput |
|---|---|---|
| Role in This Line | AIG markets Ocean Cargo insurance and related global/captive solutions. The page does not name the issuing subsidiary for a particular buyer’s policy. 3Company-reported. Role in this product is limited to the description on the linked AIG source. | Newfront's property practice brokers cargo stock throughput coverage as part of its property placement services. It negotiates and places the coverage rather than underwriting the risk itself. 8Company-reported. Property offering page; cargo stock throughput is one of several coverages listed under the property practice. |
| Issuing Insurer | Confirm in your quote. | The reviewed property page does not name the insurer or insurers that would issue a cargo stock throughput policy placed through Newfront. 8Not publicly disclosed. Property page as read on 2026-09-23; carrier depends on the specific placement. |
| Who It’s For | AIG names importers, exporters, manufacturers, wholesalers, and distributors with international transit exposures, including containerized general cargo, bulk/break-bulk and project cargo. 3Company-reported. Audience is the segment AIG names on the linked source; this is not an underwriting decision, quote or guarantee of availability. | Newfront lists retail/wholesale, food & beverage, agriculture and manufacturing among the industries its property team serves, businesses that commonly hold goods in transit or storage covered by cargo stock throughput programs. 8Company-reported. Areas of Expertise list on the property page; not a stated eligibility requirement for cargo stock throughput specifically. |
| Coverage Features | AIG describes protection for goods moved across land, sea or international borders and lists general cargo, bulk/break-bulk and project cargo. It also lists stock-throughput, captive/fronting and logistics package structures; those examples do not settle any buyer’s policy scope. 3Company-reported. AIG’s public product description is not the policy. Actual entitlement depends on the applicable issued form, endorsements and declarations. | Newfront lists Cargo Stock Throughput among the Key Coverages of its property program, alongside supply-chain and business-interruption, flood, windstorm/earthquake, wildfire and terrorism coverage. 8Company-reported. Property page Key Coverages list; the page does not describe cargo-specific triggers, exclusions or valuation methods. |
| Limits and Retentions | The page advertises $50 million transit capacity and $50 million storage/warehouse capacity, with natural-catastrophe sublimits stated as $10 million per occurrence and annual aggregate. These are advertised capacity figures, not an individual quote or policy limit. 3Not publicly disclosed. This statement reports only what the linked public source discloses and does not substitute for a quote or issued policy. | Newfront's property page does not publish limits, deductibles or retentions for cargo stock throughput coverage. 8Not publicly disclosed. Property page as read on 2026-09-23. |
| Risk Services | AIG lists route, conveyance, packaging and security consultations, marine loss-control engineering, and claims support. Its Marine Claims Promise is conditional on confirmed coverage and applies to specified expense categories and agreed loss estimates. 3Company-reported. The linked page describes company-reported support; specific account services and third-party arrangements must be confirmed. | Newfront says its property team performs an in-depth review of property and business-interruption values to identify data deficiencies, and pairs placements with in-house risk engineers for loss control. 8Company-reported. Our Approach and Loss Control & Claims Advocacy sections of the property page; described as a property-wide service, not cargo-exclusive. |
| How to Apply | Confirm in your quote. | You start a cargo stock throughput placement by requesting a consultation through Newfront's property page, which routes to its property team. 8Company-reported. Property page call-to-action; no online quoting or binding is described. |
| Claims Support | Confirm in your quote. | Newfront describes coverage negotiation and claims-resolution support as part of its property loss control and claims advocacy, which would apply to a cargo stock throughput claim. 8Company-reported. Loss Control & Claims Advocacy section; not a cargo-specific claims workflow. |
Full Comparison
More AIG vs Newfront Comparisons
Other Cargo and Transit Insurance Comparisons
Sources
AIG
- Investor Relations. American International Group, Inc. (AIG); About AIG and legal footer; lines 244–246 and 327–331. Accessed 2026-09-28.
- Business. AIG US; Surplus Lines heading and paragraph, lines 357–359. Accessed 2026-09-28.
- Ocean Cargo Insurance. AIG; Official AIG Ocean Cargo page, lines 242–285: target classes, cargo types, program structures, stated capacity, route consultation, claims promise and policy caveat. Accessed 2026-09-30.
Newfront
- Business Insurance. Newfront; Purpose-Built Team; Full Transparency; Streamlined Program Management. Accessed 2026-09-15.
- Employee Benefits. Newfront; Employee Benefits heading; Tailored Solutions; Comprehensive Expertise: Benefits, Global Benefits, Compensation and Retirement. Accessed 2026-09-16.
- WTW Completes Acquisition Of Newfront. WTW; 27 January 2026 release; completion announcement and allocation of Business Insurance and Total Rewards to WTW segments. Accessed 2026-09-15.
- Property. Newfront; Key Coverages to Protect Your Business: Cargo Stock Throughput; Our Approach: Quality Matters and Global Placement Expertise; Loss Control & Claims Advocacy; View Our Areas of Expertise. Accessed 2026-09-23.
Cargo and Transit Insurance Guide
- Commercial Insurance Guide. California Department of Insurance; Commercial Property; Inland Marine; What Should I Expect from a Broker-Agent. Accessed 2026-09-16.
- Shipping Options. International Trade Administration, U.S. Department of Commerce; Export Shipping Basics; Tips on International Shipping from U.S.; Working with Freight Forwarders. Accessed 2026-09-16.
- Special Documents. International Trade Administration, U.S. Department of Commerce; Insurance Certificate bullet. Accessed 2026-09-16.
- Motor Truck Cargo Legal Liability Coverage. American Association of Insurance Services, Inc.; hosted by National Unity; Coverage and Property Covered pp.1–2; Perils Excluded pp.6–7; Valuation p.8; How Much We Pay p.9; Transit definition p.13. Accessed 2026-09-16.
