What Is AIG?
AIG is the marketing name for American International Group, Inc.; AIG says its insurance products are written or provided by subsidiaries or affiliates. Its U.S. business pages list commercial casualty, property, cyber, management and professional liability, and specialty programs, but a brand-level page does not identify the insurer for a particular policy. 1,2
What Is Chubb?
Chubb fits technology firms seeking DigiTech ERM or small businesses with up to $30 million in revenue seeking a BOP; buyers wanting an instant direct purchase should compare online carriers. Agents can quote eligible small accounts, with a faster cyber route. 4,5,6
What Is Cargo and Transit Insurance?
Cargo coverage fits a shipper protecting goods it owns or a carrier responsible for another party’s goods. The quote needs to match who bears the loss, the shipment route and storage stops. 8,9,10,11
Key Differences in Cargo and Transit Insurance
Transit and Storage Scope
AIG names importers, exporters, manufacturers, wholesalers, and distributors and lists containerized, bulk, and project cargo. Chubb describes international ocean and air transit, domestic U.S. and Canadian movements, foreign inland legs, and domestic or foreign warehousing. Chubb also names barge and connecting-conveyance movement. For a shipment with multiple stops, compare the exact route and storage schedule against each proposed policy. 3 7
Risk Engineering and Claims Support
AIG lists route, conveyance, packaging, and security consultations and claims support. Chubb says nearly 400 risk engineers work globally on cargo exposures and provides a Risk Engineering Center for loss-prevention education. Ask which service is available to your account and who receives notice of a loss; the service descriptions do not themselves establish how a claim will be adjusted. 3 7
What to Confirm in Cargo and Transit Insurance Quotes
- Ask Chubb to map each domestic and foreign transit and warehouse leg; ask AIG which category covers the same movements. 3 7
- Request Chubb’s applicable war and strikes terms and AIG’s policy wording for the specific route. 3 7
- Confirm risk-engineering access, claims contacts, deductibles, and limits for the proposed shipment. 3 7
Review Scores
These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.
AIG
Review Score
2 rated sources
Customer ratings for AIG are low: Trustpilot shows 1.9 out of 5 from 252 reviews, and NerdWallet gives 2.5 stars and notes more claims complaints than expected. These pages cover many AIG products and countries, so they only loosely describe business insurance.[1][2]
Read AIG reviewsChubb
Review Score
5 rated sources
Chubb earns 5/5 from NerdWallet, which reports fewer-than-expected commercial property and liability complaints. Customer ratings are mixed across products and locations.[1][4][7][8][9]
Read Chubb reviewsOffering Details
AIG vs Chubb: Cargo and Transit Insurance: documented features by provider
| Criteria | AIG Ocean Cargo Insurance | Chubb Worldwide Ocean Cargo Insurance |
|---|---|---|
| Role in This Line | AIG markets Ocean Cargo insurance and related global/captive solutions. The page does not name the issuing subsidiary for a particular buyer’s policy. 3Company-reported. Role in this product is limited to the description on the linked AIG source. | Chubb underwrites worldwide ocean cargo insurance directly, covering goods shipped internationally as well as transit within a country and at storage locations. 7Company-reported. Worldwide Ocean Cargo Insurance product page. |
| Who It’s For | AIG names importers, exporters, manufacturers, wholesalers, and distributors with international transit exposures, including containerized general cargo, bulk/break-bulk and project cargo. 3Company-reported. Audience is the segment AIG names on the linked source; this is not an underwriting decision, quote or guarantee of availability. | Chubb says it serves exporters, importers, manufacturers, logistics companies, and businesses that ship unusual or distinctive products. 7Company-reported. Who we serve section. |
| Coverage Features | AIG describes protection for goods moved across land, sea or international borders and lists general cargo, bulk/break-bulk and project cargo. It also lists stock-throughput, captive/fronting and logistics package structures; those examples do not settle any buyer’s policy scope. 3Company-reported. AIG’s public product description is not the policy. Actual entitlement depends on the applicable issued form, endorsements and declarations. | Chubb lists coverage for international ocean and air transit, domestic transit within the U.S. and Canada, foreign inland transit including local admitted policies, domestic and foreign warehousing, barge and connecting-conveyance movement, and war, strikes, riots and civil commotion risks. 7Company-reported. Coverage Details list; subject to the policy as issued. |
| Limits and Retentions | The page advertises $50 million transit capacity and $50 million storage/warehouse capacity, with natural-catastrophe sublimits stated as $10 million per occurrence and annual aggregate. These are advertised capacity figures, not an individual quote or policy limit. 3Not publicly disclosed. This statement reports only what the linked public source discloses and does not substitute for a quote or issued policy. | The reviewed page does not publish specific coverage limits or deductibles for ocean cargo insurance. 7Not found in reviewed sources. Worldwide Ocean Cargo Insurance product page as read on 2026-09-23. |
| Risk Services | AIG lists route, conveyance, packaging and security consultations, marine loss-control engineering, and claims support. Its Marine Claims Promise is conditional on confirmed coverage and applies to specified expense categories and agreed loss estimates. 3Company-reported. The linked page describes company-reported support; specific account services and third-party arrangements must be confirmed. | Chubb says its in-house network of nearly 400 risk engineers globally helps companies anticipate and minimize cargo-related exposures, and it operates a Risk Engineering Center for loss-prevention education. 7Company-reported. Chubb Risk Consulting Services and Risk Engineering Center sections. |
| How to Apply | Confirm in your quote. | For new ocean cargo business, agents submit a Chubb application to the local mailbox where they submit other Chubb business. 7Company-reported. FAQ section: "How do agents submit an Ocean Cargo quote?" |
Full Comparison
More AIG vs Chubb Comparisons
Other Cargo and Transit Insurance Comparisons
Sources
AIG
- Investor Relations. American International Group, Inc. (AIG); About AIG and legal footer; lines 244–246 and 327–331. Accessed 2026-09-28.
- Business. AIG US; Surplus Lines heading and paragraph, lines 357–359. Accessed 2026-09-28.
- Ocean Cargo Insurance. AIG; Official AIG Ocean Cargo page, lines 242–285: target classes, cargo types, program structures, stated capacity, route consultation, claims promise and policy caveat. Accessed 2026-09-30.
Chubb
- Insurance For Technology Companies. Chubb; Industry overview; Who we serve; Products and services: commercial package insurance (BOP, Benchmarq, Customarq), E&O/Cyber, Financial Lines, workers’ compensation, auto and umbrella; dedicated underwriting, claims and risk engineering. Accessed 2026-09-16.
- Terms Of Use. Chubb; Acceptance of Terms identifying Chubb Group Holdings Inc.; surplus-lines producer restriction; products not available to all users or jurisdictions; Chubb Limited safe-harbor language; Internet Portals for Chubb Business. Accessed 2026-09-16.
- Cyber Insurance Coverage & Products. Chubb; Cyber insurance product catalog: Cyber ERM, DigiTech ERM (technology E&O, media and cyber) and Pro ERM (non-licensed professional services); Marketplace quoting for eligible risks under $100 million revenue; first- and third-party coverage summaries. Accessed 2026-09-16.
- Worldwide Ocean Cargo Insurance. Chubb; Coverage Details list: international steamer and air transit, domestic transit, foreign inland transit, warehousing, barge, war/strikes/riots; Who we serve; agent submission FAQ. Accessed 2026-09-23.
Cargo and Transit Insurance Guide
- Commercial Insurance Guide. California Department of Insurance; Commercial Property; Inland Marine; What Should I Expect from a Broker-Agent. Accessed 2026-09-16.
- Shipping Options. International Trade Administration, U.S. Department of Commerce; Export Shipping Basics; Tips on International Shipping from U.S.; Working with Freight Forwarders. Accessed 2026-09-16.
- Special Documents. International Trade Administration, U.S. Department of Commerce; Insurance Certificate bullet. Accessed 2026-09-16.
- Motor Truck Cargo Legal Liability Coverage. American Association of Insurance Services, Inc.; hosted by National Unity; Coverage and Property Covered pp.1–2; Perils Excluded pp.6–7; Valuation p.8; How Much We Pay p.9; Transit definition p.13. Accessed 2026-09-16.
