Newfront vs 
Zurich U.S.: How Do They Compare for Crime Insurance?
What Is Newfront?
Newfront suits growing and enterprise businesses seeking specialist insurance and benefits teams plus Navigator policy tools; small firms wanting an instant direct quote should compare online carriers. Its Partner Management tool is included in client service agreements. 1,2,3,4
Zurich U.S. Business Insurance: Products, Access, and Claims
Zurich U.S. serves Middle Market businesses and large or national accounts with commercial property-casualty and specialty insurance. Buyers can explore product lines and work through an agent or broker; the insurer named on a quote or policy identifies which Zurich company underwrites that coverage. 6,7
What Is Crime Insurance?
Crime insurance can help reimburse specified business losses from theft and fraud, including employee theft and forgery. Compare those protections separately and ask whether a payment sent after an impersonation scam is covered. 9,10,11,12,13
Key Differences in Crime Insurance
Crime detail and transfer-fraud wording
Newfront lists “Fidelity and Crime” among its Executive Risk coverages but does not separately describe employee theft, computer fraud or funds-transfer terms. Zurich describes employee theft or forgery and defines computer and funds-transfer fraud around direct losses from specified transactions. A buyer should not infer that the Newfront label includes every trigger shown by Zurich; request the actual carrier form and endorsements. 5 8
Brokerage support and policy access
Newfront says executive-risk clients can access policies, certificates and billing through its dashboard, and it provides integrated claims and coverage negotiation. Zurich’s crime record instead describes a risk-assessment service with vulnerability recommendations. Ask whether Newfront’s claims support applies to a crime loss and what prevention deliverable Zurich includes; these offerings support different stages of managing the risk. 5 8
Fit and policy structure
Newfront describes Executive Risk clients ranging from seed-stage private companies to publicly traded organizations, without a crime-specific eligibility threshold. Zurich offers standalone or packaged crime coverage for public and private companies. Ask Newfront how it selects a crime carrier for your organization and ask Zurich which product form and package are available for your size and operations. 5 8
What to Confirm in Crime Insurance Quotes
Review Scores
These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.
Newfront
Review Score
1 rated source
Newfront has too little firmwide customer feedback for a reliable review verdict. An individual agent’s BBB grade does not establish the wider company’s service quality.[6]
Read Newfront reviewsZurich U.S.
Review Score
No reviews found
The available Zurich review evidence is mixed and comes from distinct populations: a car-rental-business editorial rating, broad global and U.S. review-platform snapshots, and a BBB business-profile grade. These are not a representative measure of every Zurich commercial policy or claim.[1][4][5][6][7]
Read Zurich U.S. reviewsOffering Details
Newfront vs Zurich U.S.: Crime Insurance: documented features by provider
| Criteria | Newfront Fidelity and Crime Insurance | Zurich Commercial Crime Insurance |
|---|---|---|
| Role in This Line | Newfront brokers crime coverage as part of its Executive Risk practice, which it groups with fidelity coverage under one Key Coverages entry. It negotiates placement rather than underwriting the risk. 5Company-reported. Executive Risk offering page; crime and fidelity are listed together, not as separately described products. | Confirm in your quote. |
| Issuing Insurer | The reviewed Executive Risk page does not name the insurer or insurers that would issue a crime policy placed through Newfront. 5Not publicly disclosed. Executive Risk page as read on 2026-09-23; carrier depends on the specific placement. | Confirm in your quote. |
| Who It’s For | Newfront says its Executive Risk practice services private companies from seed round through every series of funding, and describes work with over 500 publicly traded companies, without a crime-specific eligibility threshold. 5Company-reported. Here for the Long Run section; figures describe the executive-risk practice broadly, not crime coverage specifically. | Zurich offers commercial crime insurance as standalone policies and as package solutions for public and private companies. 8Company-reported. Zurich U.S. brand; issuer varies by product/state; Commercial Crime Insurance; United States. Product structure and company class only; terms, underwriting and availability vary. |
| Coverage Features | Newfront lists "Fidelity and Crime" among the Key Coverages of its Executive Risk program. The page does not separately describe crime-specific insuring agreements such as employee theft, computer fraud or funds-transfer fraud. 5Company-reported. Executive Risk page Key Coverages list; crime and fidelity are bundled in one line item. | Zurich describes employee-theft coverage for direct loss or damage to money, securities or property caused by employee theft or forgery. 8Company-reported. Zurich U.S. brand; issuer varies by product/state; Commercial Crime Insurance; United States. Summary only; form definitions, exclusions, limits and conditions control. Zurich describes computer-fraud losses as loss of or damage to money, securities or property resulting directly from computer use to fraudulently cause a transfer originating from the insured’s business or banking premises. It separately describes Funds Transfer Fraud as direct loss of money or securities from fraudulent instructions to a financial institution to transfer funds from the insured’s transfer account. Policy forms govern. 8Company-reported. Zurich U.S. brand; issuer varies by product/state; Commercial Crime Insurance; United States. These are the page’s summary descriptions, not policy definitions. Actual definitions, causation requirements, exclusions and limits are in policy forms. |
| Limits and Retentions | Newfront's Executive Risk page does not publish limits or retentions for crime coverage. 5Not publicly disclosed. Executive Risk page as read on 2026-09-23. | Confirm in your quote. |
| Risk Services | Newfront says clients get 24/7 access to their insurance program, including policies, certificates of insurance and billing, through its connected dashboard, and that renewal submissions use pre-populated historical data. 5Company-reported. Industry-Leading Technology section; described across Executive Risk lines, not crime-specific. | Zurich Resilience Solutions offers crime-risk assessment services intended to identify vulnerabilities, followed by specialist recommendations for crime resilience. 8Company-reported. Zurich U.S. brand; exact risk-service provider/issuer relationship not mapped; Commercial Crime Insurance risk-assessment service; United States. Company-described service; no guarantee of loss prevention and no insured coverage grant. |
| How to Apply | You start a crime coverage placement by requesting a consultation through Newfront's Executive Risk page. 5Company-reported. Executive Risk page call-to-action; no online quoting or binding described. | Confirm in your quote. |
| Claims Support | Newfront says it provides "integrated claims and coverage negotiation" for its Executive Risk lines, which would apply to a crime claim. 5Company-reported. The Newfront Difference section; described across Executive Risk lines, not a crime-specific claims workflow. | Confirm in your quote. |
Full Comparison
More Newfront vs Zurich U.S. Comparisons
Other Crime Insurance Comparisons
Sources
Newfront
- Business Insurance. Newfront; Purpose-Built Team; Full Transparency; Streamlined Program Management. Accessed 2026-09-15.
- Employee Benefits. Newfront; Employee Benefits heading; Tailored Solutions; Comprehensive Expertise: Benefits, Global Benefits, Compensation and Retirement. Accessed 2026-09-16.
- WTW Completes Acquisition Of Newfront. WTW; 27 January 2026 release; completion announcement and allocation of Business Insurance and Total Rewards to WTW segments. Accessed 2026-09-15.
- Executive Risk. Newfront; Key Coverages to Protect Your Business: Fidelity and Crime; Here for the Long Run: Private Companies and Public statistics; Industry-Leading Technology. Accessed 2026-09-23.
Zurich U.S.
- About Us | Zurich U.S. | Commercial Insurance. Zurich U.S.; About Zurich U.S.; customer and industry description; FAQ on U.S. product focus. Accessed 2026-09-28.
- Agents and Brokers | Zurich U.S. Zurich U.S.; Agent/broker route and locator. Accessed 2026-09-28.
- Commercial Crime & Fidelity Insurance Coverage | Zurich U.S. Zurich U.S.; Crime product, standalone/package availability, loss examples, risk assessment services. Accessed 2026-09-28.
Crime Insurance Guide
- Commercial Insurance Guide. California Department of Insurance; Crime. Accessed 2026-09-16.
- Crime Non-Financial Applications and Forms. Travelers; Opening paragraph; Sample Policy Forms. Accessed 2026-09-16.
- Crime Terms and Conditions. The Travelers Companies, Inc.; I.A–G, printed/PDF pages 1–4; III.RR, printed/PDF p.13; V.B.1–2, printed/PDF pp.18–20; Consideration, printed/PDF p.1; III.P p.8; V.A.3 pp.16–17; V.A.4 p.17; V.B.3 p.20; I.A.3 p.1; III.C p.7; III.S pp.8–9; III.II and III.KK p.12; III.QQ p.13; V.A.5 pp.17–18 (printed/PDF pages); IV.J–O, printed/PDF pages 14–15. Accessed 2026-09-16.
- Commercial Crime Coverage Application. Travelers Casualty and Surety Company of America; I–III pages 1–2; IX–XI pages 3–4; V–VII, printed/PDF pages 2–3. Accessed 2026-09-16.
