CNA Small Business Insurance: Products, Agents and Service
CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. 1,2,3
What Is USI Insurance Services?
USI suits software and hardware companies from seed stage through IPO seeking consultative broker support; buyers wanting a self-serve quote should compare digital agencies. Insurer commissions are typical and contingent compensation may also apply. 5,6,7
Read the USI Insurance Services profile
Read the USI Insurance Services Workers’ Compensation Insurance page
What Is Workers’ Compensation Insurance?
Workers’ compensation can pay medical care and part of an employee’s lost wages after a work-related injury or illness. If you have staff, check who is covered in each state; owners, contractors and some workers may be treated differently. 11,12,13,14
Key Differences in Workers’ Compensation Insurance
Industry Practice and Brokerage Role
USI is a broker and places workers’ compensation through property-and-casualty, private-equity and healthcare practices; its record identifies middle-market, portfolio-company and healthcare clients. CNA describes a dedicated claims team and safety resources. An employer’s size and sector may shape the relevant USI practice, while CNA’s record focuses on its claims and prevention services. Ask USI which practice will handle placement and claims coordination. 8 9 4
Safety Work and Claims Team
USI’s case study describes analysis of a manufacturing affiliate’s claim trends, workplace studies and new safety procedures; USI reports a combined insurance-cost and productivity impact of $1.2 million in EBITDA. This is a company-reported case result, not a forecast for another employer. CNA reports claims-team experience and offers safety and return-to-work resources. Ask USI what services fit your account and CNA what support accompanies its policy. 9 4
What to Confirm in Workers’ Compensation Insurance Quotes
CNA and USI Insurance Services Review Scores for 2026
These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.
CNA Review Score
Review Score
1 rated source
Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.[1][5]
Read CNA reviewsUSI Insurance Services Review Score
Review Score
1 rated source
USI’s public feedback is too sparse and office-specific for a firmwide verdict. Check the local team’s responsiveness and experience with your type of business.[4][6][8]
Read USI Insurance Services reviewsCNA vs USI Insurance Services Workers’ Compensation Insurance Compared
CNA vs USI Insurance Services: Workers’ Compensation Insurance: documented features by provider
| Criteria | CNA Workers’ Compensation | USI Workers' Compensation Brokerage |
|---|---|---|
| Role in This Line | Confirm in your quote. | USI is a broker for workers' compensation insurance. It advises on and places coverage across its property & casualty, private equity and healthcare practices rather than underwriting the risk itself. 8,9,10Company-reported. Property & Casualty, Private Equity and Healthcare practice pages. |
| Issuing Insurer | Confirm in your quote. | None of the reviewed pages names the insurer USI uses for workers' compensation placements. 8Not publicly disclosed. Pages as read on 2026-09-23. |
| Who It’s For | Confirm in your quote. | USI's property & casualty team serves middle-market clients broadly; its Private Equity practice separately handles workers' compensation for portfolio companies of financial and strategic buyers, and its Healthcare practice covers hospitals, physician groups and related facilities. 8,9,10Company-reported. Company description of client segments for each practice. |
| Coverage Features | CNA workers’ comp covers medical expenses and wage replacement for employees injured in the course of employment. 4Company-reported. Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US workers compensation Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control. | USI lists Workers' Compensation among the risk exposures its property & casualty team advises on, and separately among the specialty coverages its Healthcare practice places. 8,10Company-reported. Catalogue listings; actual insuring agreements and state-specific requirements are set by the issued policy. |
| Limits and Retentions | Confirm in your quote. | None of the reviewed pages publishes workers' compensation limit or experience-modifier target figures beyond the outcome of one named case study. 8Not publicly disclosed. Pages as read on 2026-09-23. |
| Risk Services | CNA offers safety information, training and risk-control programs to help businesses develop return-to-work strategies. 4Company-reported. Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US workers compensation Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control. CNA says its dedicated claims team averages 20 years of workers’ compensation experience. 4Company-reported. Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US workers compensation Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control. | USI's Private Equity Team cites a case study where it analyzed a manufacturing affiliate's workers' compensation claim trends, ran ergonomics, air-quality and sound-level studies, and helped implement new safety procedures within 90 days; USI says the combined insurance-cost and productivity improvements totaled $1.2 million in EBITDA impact. 9Company-reported. Single named case study on the Private Equity page; company-reported outcome, not independently verified, and not necessarily representative of every account. |
| How to Apply | Confirm in your quote. | USI directs workers' compensation inquiries to pcinquiries@usi.com or a local USI office. 8,9,10Company-reported. Contact instructions on the Property & Casualty, Private Equity and Healthcare pages. |
Related Pages for CNA vs USI Insurance Services Workers’ Compensation
Workers’ Compensation Pages for CNA and USI Insurance Services
Other Coverage Lines Compared for CNA vs USI Insurance Services
Other Workers’ Compensation Insurance Provider Comparisons
Sources for CNA vs USI Insurance Services
Sources About CNA
- Insurance for Small Businesses. CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark). Accessed 2026-09-28.
- CNA Connect Small Businessowners Policy (BOP) | CNA Insurance. CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
- General Disclaimer. CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29. Accessed 2026-09-29.
- Workers’ Compensation Insurance | CNA Insurance. CNA; Benefits, prevention, claims. Accessed 2026-09-28.
Sources About USI Insurance Services
- The Power of ONE. USI Insurance Services; History, client-count, nationwide office, and P&C / benefits / personal risk / retirement description. Accessed 2026-09-16.
- Technology Insurance. USI Insurance Services; Technology practice client types, seed-to-IPO range, and listed insurance placement lines including PrivaSafe. Accessed 2026-09-16.
- Commissions and Fees. USI Insurance Services; Licensed-producer authority, insurer-paid commission default, contingent compensation, and client request right. Accessed 2026-09-16.
- P&C Insurance and Risk Consulting. USI Insurance Services; risk management and insurance advice on broad risk exposures such as Workers' Compensation...; casualty analysts...claim advocates...risk control specialists... Accessed 2026-09-23.
- Private Equity. USI Insurance Services; CASE STUDY: USI's Workers' Compensation Claim Analysis and Safety Improvements Save Manufacturer $1.2 Million. Accessed 2026-09-23.
- Healthcare. USI Insurance Services; USI's Healthcare Practice offers specialty coverages...including...Workers' Compensation Insurance... Accessed 2026-09-23.
Sources for the Workers’ Compensation Insurance Guide
- Workers’ Compensation Insurance. National Association of Insurance Commissioners; Opening definition; mandatory coverage except Texas opt-in; exclusive remedy; monopolistic state funds; self-insurance note. Accessed 2026-09-16.
- Small Business Insurance. National Association of Insurance Commissioners; Typically covers medical expenses, rehabilitation costs and lost wages; check with your state insurance department; ask these questions / who qualifies as a covered employee (contractors, part-time staff, interns); payroll and type-of-work rating factors. Accessed 2026-09-16.
- DWC employer information. California Department of Industrial Relations, Division of Workers’ Compensation; Opening trade-off and California requirement; basic benefits including medical care, temporary and permanent disability, supplemental job displacement, return-to-work supplement and death benefits; out-of-state employer note. Accessed 2026-09-16.
- Employer resources. Texas Department of Insurance, Division of Workers’ Compensation; In Texas, private employers can choose to carry workers’ compensation insurance coverage, but it is not required in most cases; lost wages and medical benefits; except when gross negligence results in a fatality, coverage limits liability. Accessed 2026-09-16.
