CNA vs 
Newfront: How Do They Compare for Fiduciary Liability Insurance?
CNA identifies plan administration and management as the exposure its fiduciary policy addresses, and lists defense expenses, certain legal penalties, voluntary compliance costs, and pre-claim investigation costs. Newfront describes its brokerage work around breach-of-duty, mismanagement, and excessive-fee allegations, while its reviewed page does not enumerate comparable policy expenses. For a buyer comparing forms, CNA supplies a more detailed public feature list; Newfront’s page frames the placement and risks it addresses, so the quote and wording matter for covered costs. 4,9
CNA Small Business Insurance: Products, Agents and Service
CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. 1,2,3
What Is Newfront?
Newfront suits growing and enterprise businesses seeking specialist insurance and benefits teams plus Navigator policy tools; small firms wanting an instant direct quote should compare online carriers. Its Partner Management tool is included in client service agreements. 5,6,7,8
What Is Fiduciary Liability Insurance?
Fiduciary liability can protect your company and plan fiduciaries when participants claim mishandling of an employee benefit plan. If you sponsor a retirement or health plan, check who is insured and whether both administration errors and fiduciary-breach claims are addressed. 10,11,12
Key Differences in Fiduciary Liability Insurance
What a Fiduciary Policy Is Designed to Address
CNA identifies plan administration and management as the exposure its fiduciary policy addresses, and lists defense expenses, certain legal penalties, voluntary compliance costs, and pre-claim investigation costs. 4 Newfront describes its brokerage work around breach-of-duty, mismanagement, and excessive-fee allegations, while its reviewed page does not enumerate comparable policy expenses. 9 For a buyer comparing forms, CNA supplies a more detailed public feature list; Newfront’s page frames the placement and risks it addresses, so the quote and wording matter for covered costs. 9
Organization Scope and Service Model
CNA says its offering is written for public, private, and nonprofit organizations and gives access to a fiduciary claims team. 4 Newfront says it serves private companies from seed stage through later funding rounds and has worked with more than 500 public companies, but states no fiduciary-specific eligibility threshold; it brokers placement through its Executive Risk practice. 9 Buyers should ask Newfront which markets fit their plan and confirm CNA’s terms for the specific organization. 9
Renewal and Claim Support
Newfront describes a connected dashboard with 24/7 program access and renewal submissions pre-populated with historical data, alongside integrated claims and coverage negotiation for Executive Risk. 9 CNA instead specifically identifies a fiduciary claims team and expert guidance. 4 The distinction is between Newfront’s broader brokerage workflow and CNA’s named line claims resource; confirm who handles notice, negotiation, and renewal questions for the policy offered. 4
What to Confirm in Fiduciary Liability Insurance Quotes
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Ask Newfront which insurers and fiduciary forms it would approach for your plan size and organization type. 9
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Confirm whether CNA’s listed voluntary-compliance and pre-claim investigation costs appear in the proposed wording and what conditions apply. 4
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Ask both how fiduciary claims guidance and coverage negotiation are provided after notice. 4 9
CNA and Newfront Review Scores for 2026
These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.
CNA Review Score
Review Score
1 rated source
Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.[1][5]
Read CNA reviewsNewfront Review Score
Review Score
1 rated source
Newfront has too little firmwide customer feedback for a reliable review verdict. An individual agent’s BBB grade does not establish the wider company’s service quality.[6]
Read Newfront reviewsCNA vs Newfront Fiduciary Liability Insurance Compared
CNA vs Newfront: Fiduciary Liability Insurance: documented features by provider
| Criteria | CNA Epack 3 Fiduciary Liability | Newfront Fiduciary Liability Insurance |
|---|---|---|
| Role in This Line | Confirm in your quote. | Newfront's Executive Risk practice brokers fiduciary liability coverage, negotiating placement for management-liability lines. Deirdre Finn, the Executive Risk Solutions Practice Leader, oversees the D&O, employment-practices and fiduciary book of business. 9Company-reported. Executive Risk offering page and Leadership section. |
| Issuing Insurer | Confirm in your quote. | The reviewed Executive Risk page does not name the insurer or insurers that would issue a fiduciary liability policy placed through Newfront. 9Not publicly disclosed. Executive Risk page as read on 2026-09-23; carrier depends on the specific placement. |
| Who It’s For | CNA states its fiduciary offering is written for public, private and nonprofit organizations. 4Company-reported. Entity: CNA brand; issuing company varies by form/state Product: Epack 3 Fiduciary Liability Jurisdiction: United States Research source scope: U.S. employee-benefit/retirement-plan fiduciary liability under Epack 3; not ERISA fidelity bond Claim limitation: Subject to underwriting and policy terms. Source/date qualification: Fiduciary sheet dated 20251218 / ©2025; it is a marketing summary, not the issued policy form. | Newfront says it services private companies from seed round through every series of funding and has worked with over 500 publicly traded companies, without a fiduciary-specific eligibility threshold. 9Company-reported. Here for the Long Run section; figures describe the executive-risk practice broadly, not fiduciary liability specifically. |
| Coverage Features | CNA states its Fiduciary Liability addresses exposure from administration and management of employee benefit and retirement plans. 4Company-reported. Entity: CNA brand; issuing company varies by form/state Product: Epack 3 Fiduciary Liability Jurisdiction: United States Research source scope: U.S. employee-benefit/retirement-plan fiduciary liability under Epack 3; not ERISA fidelity bond Claim limitation: This is fiduciary liability, not an ERISA fidelity bond or employee-benefits liability. Source/date qualification: Fiduciary sheet dated 20251218 / ©2025; it is a marketing summary, not the issued policy form. CNA lists defense/claim expenses, certain legal penalties, voluntary compliance costs and pre-claim investigation costs among its fiduciary coverage features. 4Company-reported. Entity: CNA brand; issuing company varies by form/state Product: Epack 3 Fiduciary Liability Jurisdiction: United States Research source scope: U.S. employee-benefit/retirement-plan fiduciary liability under Epack 3; not ERISA fidelity bond Claim limitation: Company marketing summary only; issued policy forms, underwriting, jurisdictional availability, limits, exclusions and definitions control. Source/date qualification: Fiduciary sheet dated 20251218 / ©2025; it is a marketing summary, not the issued policy form. | Newfront lists Fiduciary among its Executive Risk Key Coverages, and says its work includes "safeguarding fiduciaries against breach of duty, mismanagement claims, and excessive fee allegations" for benefit-plan decision makers. 9Company-reported. Key Coverages list and Committed to Client Advocacy section. |
| Limits and Retentions | Confirm in your quote. | The reviewed Executive Risk page does not publish fiduciary-liability limits or retentions. 9Not publicly disclosed. Executive Risk page as read on 2026-09-23. |
| Risk Services | Confirm in your quote. | Newfront says clients get 24/7 access to their insurance program through its connected dashboard, and that renewal submissions use automated, pre-populated historical data. 9Company-reported. Industry-Leading Technology section; described across Executive Risk lines, not fiduciary-specific. |
| How to Apply | Confirm in your quote. | You start a fiduciary liability placement by requesting a consultation through Newfront's Executive Risk page. 9Company-reported. Executive Risk page call-to-action; no online quoting or binding described. |
| Claims Support | CNA says fiduciary insureds have access to a claims team and expert guidance. 4Company-reported. Entity: CNA brand; issuing company varies by form/state Product: Epack 3 Fiduciary Liability Jurisdiction: United States Research source scope: U.S. employee-benefit/retirement-plan fiduciary liability under Epack 3; not ERISA fidelity bond Claim limitation: Company-reported service description; not an outcome guarantee. Source/date qualification: Fiduciary sheet dated 20251218 / ©2025; it is a marketing summary, not the issued policy form. | Newfront says it provides "integrated claims and coverage negotiation" for its Executive Risk lines, which would apply to a fiduciary liability claim. 9Company-reported. The Newfront Difference section; described across Executive Risk lines, not a fiduciary-specific claims workflow. |
Related Pages for CNA vs Newfront Fiduciary Liability Insurance
Fiduciary Liability Insurance Pages for CNA and Newfront
Other Coverage Lines Compared for CNA vs Newfront
Other Fiduciary Liability Insurance Provider Comparisons
Sources for CNA vs Newfront Fiduciary Liability Insurance
Sources About CNA
- Insurance for Small Businesses. CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark). Accessed 2026-09-28.
- CNA Connect Small Businessowners Policy (BOP) | CNA Insurance. CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
- General Disclaimer. CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29. Accessed 2026-09-29.
- Fiduciary Liability | CNA. CNA; pp. 1–2: benefit-plan administration, covered costs, eligible organizations and claims. Accessed 2026-09-28.
Sources About Newfront
- Business Insurance. Newfront; Purpose-Built Team; Full Transparency; Streamlined Program Management. Accessed 2026-09-15.
- Employee Benefits. Newfront; Employee Benefits heading; Tailored Solutions; Comprehensive Expertise: Benefits, Global Benefits, Compensation and Retirement. Accessed 2026-09-16.
- WTW Completes Acquisition Of Newfront. WTW; 27 January 2026 release; completion announcement and allocation of Business Insurance and Total Rewards to WTW segments. Accessed 2026-09-15.
- Executive Risk. Newfront; Key Coverages to Protect Your Business: Fiduciary; Committed to Client Advocacy: safeguarding fiduciaries against breach of duty, mismanagement claims, and excessive fee allegations; Leadership: Deirdre Finn. Accessed 2026-09-23.
Sources for the Fiduciary Liability Insurance Guide
- Field Assistance Bulletin No. 2008-04: Guidance Regarding ERISA Fidelity Bonding Requirements. U.S. Department of Labor, Employee Benefits Security Administration; Q2 pp.2–3. Accessed 2026-09-16.
- Fiduciary Liability. Travelers Casualty and Surety Company of America; II.D,J–L pp.2–3; II.A p.1; II.V p.5; Header p.1; II.M p.3; I p.1; III.A.6–8 pp.5–6; II.M.2 p.3; III.B.1 p.6. Accessed 2026-09-16.
- Fiduciary Liability Insurance. Travelers; What Is Fiduciary Liability Insurance? Accessed 2026-09-16.
