CNA Small Business Insurance: Products, Agents and Service
CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. 1,2,3
What Is Newfront?
Newfront suits growing and enterprise businesses seeking specialist insurance and benefits teams plus Navigator policy tools; small firms wanting an instant direct quote should compare online carriers. Its Partner Management tool is included in client service agreements. 5,6,7,8
What Are Fidelity Bonds?
Fidelity coverage can reimburse certain losses when employees steal money or property they handle. If employees manage company funds, customer property or benefit-plan assets, identify each owner and compare the required protection for each interest. 10,11,12
Key Differences in Fidelity Bonds
Named bond forms and a grouped coverage entry
CNA’s fidelity portfolio names dishonesty, janitorial-services, blanket, scheduled and pension-trust (ERISA) bonds. Newfront’s Executive Risk page lists “Fidelity and Crime” as one Key Coverages entry ( 4 9). CNA’s page gives buyers named bond categories; Newfront’s page groups fidelity with crime in a single entry. For the same employee-dishonesty exposure, ask Newfront which bond form and covered positions its placement would use.
Details needed for a form comparison
CNA’s list presents five named categories; Newfront’s Executive Risk list presents “Fidelity and Crime” as one combined entry ( 4 9). For the employee-dishonesty exposure, ask which actual form, covered positions and obligee would appear in Newfront’s proposal.
What to Confirm in Fidelity Bonds Quotes
- Which specific fidelity form, carrier, covered positions and limit would Newfront propose?
- Which CNA form and obligee wording meet the same employee-dishonesty requirement?
CNA and Newfront Review Scores for 2026
These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.
CNA Review Score
Review Score
1 rated source
Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.[1][5]
Read CNA reviewsNewfront Review Score
Review Score
1 rated source
Newfront has too little firmwide customer feedback for a reliable review verdict. An individual agent’s BBB grade does not establish the wider company’s service quality.[6]
Read Newfront reviewsCNA vs Newfront Fidelity Bonds Compared
CNA vs Newfront: Fidelity Bonds: documented features by provider
| Criteria | CNA Fidelity Bonds | Newfront Fidelity Bond Insurance |
|---|---|---|
| Role in This Line | Confirm in your quote. | Newfront brokers fidelity bond coverage as part of its Executive Risk practice, which it groups with crime coverage under one Key Coverages entry. It negotiates placement rather than underwriting the risk. 9Company-reported. Executive Risk offering page; fidelity and crime are listed together, not as separately described products. |
| Issuing Insurer | Confirm in your quote. | The reviewed Executive Risk page does not name the insurer or insurers that would issue a fidelity bond placed through Newfront. 9Not publicly disclosed. Executive Risk page as read on 2026-09-23; carrier depends on the specific placement. |
| Who It’s For | Confirm in your quote. | Newfront says its Executive Risk practice services private companies from seed round through every series of funding, and describes work with over 500 publicly traded companies, without a fidelity-specific eligibility threshold. 9Company-reported. Here for the Long Run section; figures describe the executive-risk practice broadly, not fidelity bonds specifically. |
| Coverage Features | CNA describes fidelity bonds as protection for businesses and their customers against losses from employee dishonesty. 4Company-reported. Entity: CNA Surety offering; exact surety/issuer entity varies by bond/state Product: commercial fidelity bonds Jurisdiction: United States; exact state availability not specified on page Research source scope: Commercial/contract surety; US plus Canada/Puerto Rico Claim limitation: Company-reported description; bond form and terms govern. CNA identifies dishonesty, janitorial-services, blanket, scheduled and pension-trust (ERISA) bonds in its fidelity portfolio. 4Company-reported. Entity: CNA Surety offering Product: commercial fidelity bonds Jurisdiction: United States Research source scope: Commercial/contract surety; US plus Canada/Puerto Rico Claim limitation: Product list does not publish limits, exclusions or eligibility. | Newfront lists "Fidelity and Crime" among the Key Coverages of its Executive Risk program. The page does not separately describe fidelity-specific insuring agreements such as employee-dishonesty bond limits or covered positions. 9Company-reported. Executive Risk page Key Coverages list; fidelity and crime are bundled in one line item. |
| Limits and Retentions | Confirm in your quote. | Newfront's Executive Risk page does not publish limits or retentions for fidelity bond coverage. 9Not publicly disclosed. Executive Risk page as read on 2026-09-23. |
| Risk Services | CNA says experienced claims specialists help resolve surety and fidelity claims. 4Company-reported. Entity: CNA Surety offering Product: surety and fidelity claims services Jurisdiction: United States Research source scope: Commercial/contract surety; US plus Canada/Puerto Rico Claim limitation: Company description; no response-time or settlement-performance data disclosed. | Newfront says clients get 24/7 access to their insurance program, including policies, certificates of insurance and billing, through its connected dashboard, and that renewal submissions use pre-populated historical data. 9Company-reported. Industry-Leading Technology section; described across Executive Risk lines, not fidelity-specific. |
| How to Apply | Confirm in your quote. | You start a fidelity bond placement by requesting a consultation through Newfront's Executive Risk page. 9Company-reported. Executive Risk page call-to-action; no online quoting or binding described. |
| Claims Support | Confirm in your quote. | Newfront says it provides "integrated claims and coverage negotiation" for its Executive Risk lines, which would apply to a fidelity bond claim. 9Company-reported. The Newfront Difference section; described across Executive Risk lines, not a fidelity-specific claims workflow. |
Related Pages for CNA vs Newfront Fidelity Bonds
Fidelity Bonds Pages for CNA and Newfront
Other Coverage Lines Compared for CNA vs Newfront
Other Fidelity Bonds Provider Comparisons
Sources for CNA vs Newfront Fidelity Bonds
Sources About CNA
- Insurance for Small Businesses. CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark). Accessed 2026-09-28.
- CNA Connect Small Businessowners Policy (BOP) | CNA Insurance. CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
- General Disclaimer. CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29. Accessed 2026-09-29.
- CNA Surety - Surety and Fidelity Bonds | CNA Insurance. CNA; Surety/fidelity product sections, geography, agents/brokers, bONdLINE and claims services. Accessed 2026-09-28.
Sources About Newfront
- Business Insurance. Newfront; Purpose-Built Team; Full Transparency; Streamlined Program Management. Accessed 2026-09-15.
- Employee Benefits. Newfront; Employee Benefits heading; Tailored Solutions; Comprehensive Expertise: Benefits, Global Benefits, Compensation and Retirement. Accessed 2026-09-16.
- WTW Completes Acquisition Of Newfront. WTW; 27 January 2026 release; completion announcement and allocation of Business Insurance and Total Rewards to WTW segments. Accessed 2026-09-15.
- Executive Risk. Newfront; Key Coverages to Protect Your Business: Fidelity and Crime; Here for the Long Run: Private Companies and Public statistics; Industry-Leading Technology. Accessed 2026-09-23.
Sources for the Fidelity Bonds Guide
- Glossary of Insurance Terms. National Association of Insurance Commissioners; Fidelity; Surety Bond. Accessed 2026-09-16.
- Field Assistance Bulletin No. 2008-04: Guidance Regarding ERISA Fidelity Bonding Requirements. U.S. Department of Labor, Employee Benefits Security Administration; Q1–Q3 pp.2–3; Q2 pp.2–3. Accessed 2026-09-16.
- Crime Terms and Conditions. Travelers Casualty and Surety Company of America; I.A.1–3 p.1; III.S pp.8–9; V.B.1–2 pp.18–20; CRI consideration p.1; III.P p.8; V.A.3 pp.16–17; V.A.4 p.17; V.B.3 p.20; IV.L p.15. Accessed 2026-09-16.
