CNA vs 
Newfront: How Do They Compare for Cyber Insurance?
Newfront describes cyber specialists advising on security improvements and current practices; CNA says CyberAssist gives policyholders tools and specialists to identify vulnerabilities and strengthen defenses. Newfront also offers pre- and post-loss claims consultation, while CNA names incident-response vendor types. 4,9
CNA Small Business Insurance: Products, Agents and Service
CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. 1,2,3
What Is Newfront?
Newfront suits growing and enterprise businesses seeking specialist insurance and benefits teams plus Navigator policy tools; small firms wanting an instant direct quote should compare online carriers. Its Partner Management tool is included in client service agreements. 5,6,7,8
What Is Cyber Insurance?
Cyber insurance can help pay covered response costs and claims against your business after a cyber incident. If your business relies on data, software or outside providers, compare response limits, vendor outages and approval rules. 10,11
What Are the Key Differences Between CNA and Newfront Cyber Insurance?
Security Advice and Tools
Newfront says dedicated cyber security specialists advise clients on improvements and practices for threats such as phishing, ransomware and DDoS. CNA describes CyberAssist as policyholder tools, services and cybersecurity specialists that help identify vulnerabilities and strengthen defenses. Both address security preparation, but Newfront describes specialist advice while CNA names a policyholder resource. Ask what assessment or tool access you receive and whether it is part of the placement or policy relationship. 9 4
Breach Consultation and Response Providers
Newfront describes pre- and post-loss claims consultation to prepare clients for breach response and support resolution discussions. CNA identifies breach coaches, forensic firms and notification or call-center vendors. These descriptions cover distinct parts of incident support: Newfront's brokerage consultation and CNA's named vendor categories. Neither statement establishes a claim outcome. Ask each provider which contacts, if any, policyholders can reach and how they are activated; confirm how response costs are treated in the quoted policy. 9 4
What Should You Confirm in CNA and Newfront Cyber Insurance Quotes?
- Ask Newfront which security-review and claims-consultation services are included in its engagement; ask CNA how policyholders access CyberAssist and what tools are available. 9 4
- Request the Newfront breach-consultation contact and CNA's response-vendor activation details. For each quote, check whether forensic and notification expenses erode the policy limit. 9 4
CNA and Newfront Review Scores for 2026
These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.
CNA Review Score
Review Score
1 rated source
Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.[1][5]
Read CNA reviewsNewfront Review Score
Review Score
1 rated source
Newfront has too little firmwide customer feedback for a reliable review verdict. An individual agent’s BBB grade does not establish the wider company’s service quality.[6]
Read Newfront reviewsCNA vs Newfront Cyber Insurance Compared
CNA vs Newfront: Cyber Insurance: documented features by provider
| Criteria | CNA Cyber Insurance | Newfront Cyber Risk Insurance |
|---|---|---|
| Role in This Line | Confirm in your quote. | Newfront's Cyber Risk practice brokers cyber coverage: it assesses risk, negotiates coverage and placement, and provides claims consultation. It does not underwrite the policy itself. 9Company-reported. Cyber Risk offering page. |
| Issuing Insurer | Confirm in your quote. | The reviewed Cyber Risk page does not name the insurer or insurers that would issue a cyber policy placed through Newfront. 9Not publicly disclosed. Cyber Risk page as read on 2026-09-23; carrier depends on the specific placement. |
| Who It’s For | CNA offers EPS Plus for professional-services firms and Epack 3, an admitted modular policy designed for small and midsize businesses that combines cyber, media, technology and professional liability. 4Company-reported. Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US specialty commercial liability Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control. | The Cyber Risk page does not state a company-size or industry eligibility threshold; it speaks generally about clients facing "evolving cyber risk and increased underwriting standards." 9Not publicly disclosed. Our Approach section; general framing, not a stated eligibility rule. |
| Coverage Features | Confirm in your quote. | Newfront lists Cyber Liability Insurance, Data Breach Insurance, Technology Errors and Omissions (E&O), Business Interruption, Network Security Liability, and Cyber Extortion and Ransomware Coverage among its cyber Key Coverages. 9Company-reported. Cyber Risk page Key Coverages list; the page treats technology E&O as part of the same practice. |
| Limits and Retentions | Confirm in your quote. | Newfront's cyber page does not publish limits or retentions. It says its technology team provides proprietary modeling data to inform decisions on limits aligned with a client's risk exposure and tolerance. 9Company-reported. Subject Matter Expertise section; describes an internal modeling service, not published limit figures. |
| Risk Services | CNA CyberAssist gives policyholders cybersecurity specialists, tools and services to identify vulnerabilities, strengthen defenses and respond. 4Company-reported. Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US specialty commercial liability Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control. CNA identifies breach coaches, forensic firms and notification/call-center vendors for incident response. 4Company-reported. Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US specialty commercial liability Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control. | Newfront says dedicated cyber security specialists advise on security-improvement opportunities and current cybersecurity practices against phishing, ransomware and DDoS threats, and that its Tech E&O and Cyber team negotiates bespoke policy language. 9Company-reported. Subject Matter Expertise section of the cyber page. |
| How to Apply | Confirm in your quote. | You start a cyber placement by requesting a consultation through Newfront's Cyber Risk page, which is led by Jennifer Wilson, Head of the Cyber Practice. 9Company-reported. Cyber Risk page call-to-action and Leadership section; no online quoting or binding described. |
| Claims Support | Confirm in your quote. | Newfront says it provides "hands-on" claims consultation for cyber breaches, including pre- and post-loss advocacy and resolution consultation to prepare clients on breach-response protocol before a claim. 9Company-reported. Claims Consultation section of the cyber page; a described service, not a claims-outcome statistic. |
Related Pages for CNA vs Newfront Cyber Insurance
Cyber Insurance Pages for CNA and Newfront
Other Coverage Lines Compared for CNA vs Newfront
Other Cyber Insurance Provider Comparisons
Sources for CNA vs Newfront Cyber Insurance
Sources About CNA
- Insurance for Small Businesses. CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark). Accessed 2026-09-28.
- CNA Connect Small Businessowners Policy (BOP) | CNA Insurance. CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
- General Disclaimer. CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29. Accessed 2026-09-29.
- Cyber Insurance - Cyber Risk Solutions | CNA Insurance. CNA; Cyber, Media, Technology & Professional Liability; product sections. Accessed 2026-09-28.
Sources About Newfront
- Business Insurance. Newfront; Purpose-Built Team; Full Transparency; Streamlined Program Management. Accessed 2026-09-15.
- Employee Benefits. Newfront; Employee Benefits heading; Tailored Solutions; Comprehensive Expertise: Benefits, Global Benefits, Compensation and Retirement. Accessed 2026-09-16.
- WTW Completes Acquisition Of Newfront. WTW; 27 January 2026 release; completion announcement and allocation of Business Insurance and Total Rewards to WTW segments. Accessed 2026-09-15.
- Cyber Risk. Newfront; Our Approach: Superior Risk Management, Coverage Negotiation, Claims Consultation; Key Coverages to Protect Your Business; Subject Matter Expertise; Leadership: Jennifer Wilson. Accessed 2026-09-23.
Sources for the Cyber Insurance Guide
- Cyber Insurance. Federal Trade Commission; Opening; First-Party and Third-Party Coverage; First-Party Coverage; Third-Party Coverage; What Should Your Cyber Insurance Policy Cover. Accessed 2026-09-16.
- CyberEdge specimen policy. AIG; General Terms §§4–6, PDF pp.3–6; Security and Privacy §1 p.11, §2(l)/(p) p.14, §3 pp.15–18, exclusions p.18; Event Management §1 and §2(h), PDF pp.19–20. Accessed 2026-09-16.
