CNA vs 
Newfront: How Do They Compare for Crime Insurance?
CNA Small Business Insurance: Products, Agents and Service
CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. 1,2,3
What Is Newfront?
Newfront suits growing and enterprise businesses seeking specialist insurance and benefits teams plus Navigator policy tools; small firms wanting an instant direct quote should compare online carriers. Its Partner Management tool is included in client service agreements. 5,6,7,8
What Is Crime Insurance?
Crime insurance can help reimburse specified business losses from theft and fraud, including employee theft and forgery. Compare those protections separately and ask whether a payment sent after an impersonation scam is covered. 10,11,12,13,14
What Are the Key Differences Between CNA and Newfront Crime Insurance?
Offering Structure and Distribution
Newfront’s page does not separately describe crime-specific insuring agreements, such as employee theft or computer fraud. CNA’s reviewed offering claim also does not list specific crime triggers, so neither overview supports a conclusion about which form covers more events. Newfront’s claims statement is a brokerage service description, not a prediction of claim payment or evidence about policy terms. 4 9
Coverage Detail and Buyer Fit
Newfront says its Executive Risk practice works with private companies from seed stage onward and public companies, without publishing a crime-specific eligibility threshold. It also offers a program dashboard and consultation route. CNA identifies private, public and nonprofit management-liability audiences and routes agents to Agent Center. These differences are useful for placement discussions, not acceptance guarantees. 4 9
What Should You Confirm in CNA and Newfront Crime Insurance Quotes?
- Ask Newfront for the separate crime and fidelity forms, insurer and claims-advocacy scope; ask CNA for the selected Epack 3 schedule and carrier. 4 9
- Check whether fidelity and crime are separate insuring agreements and compare employee dishonesty, third-party fraud and claims-notice conditions. 4 9
CNA and Newfront Review Scores for 2026
These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.
CNA Review Score
Review Score
1 rated source
Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.[1][5]
Read CNA reviewsNewfront Review Score
Review Score
1 rated source
Newfront has too little firmwide customer feedback for a reliable review verdict. An individual agent’s BBB grade does not establish the wider company’s service quality.[6]
Read Newfront reviewsCNA vs Newfront Crime Insurance Compared
CNA vs Newfront: Crime Insurance: documented features by provider
| Criteria | CNA Management Liability Crime Coverage | Newfront Fidelity and Crime Insurance |
|---|---|---|
| Role in This Line | CNA describes Epack 3 as a modular policy with a selected mix of management-liability parts rather than one mandatory bundle. 4Company-reported. The page does not establish which components a buyer can select for a specific risk or whether the crime coverage is offered standalone. | Newfront brokers crime coverage as part of its Executive Risk practice, which it groups with fidelity coverage under one Key Coverages entry. It negotiates placement rather than underwriting the risk. 9Company-reported. Executive Risk offering page; crime and fidelity are listed together, not as separately described products. |
| Issuing Insurer | Confirm in your quote. | The reviewed Executive Risk page does not name the insurer or insurers that would issue a crime policy placed through Newfront. 9Not publicly disclosed. Executive Risk page as read on 2026-09-23; carrier depends on the specific placement. |
| Who It’s For | CNA describes management-liability risks for private and public companies and not-for-profit organizations. 4Company-reported. This is broad segment context, not a crime-specific acceptance rule. | Newfront says its Executive Risk practice services private companies from seed round through every series of funding, and describes work with over 500 publicly traded companies, without a crime-specific eligibility threshold. 9Company-reported. Here for the Long Run section; figures describe the executive-risk practice broadly, not crime coverage specifically. |
| Coverage Features | CNA currently lists Crime among its Management Liability coverages and says Epack 3 can flexibly combine crime with selected management-liability exposures. 4Company-reported. The product page establishes a marketed option, not that all component lines must be purchased together. | Newfront lists "Fidelity and Crime" among the Key Coverages of its Executive Risk program. The page does not separately describe crime-specific insuring agreements such as employee theft, computer fraud or funds-transfer fraud. 9Company-reported. Executive Risk page Key Coverages list; crime and fidelity are bundled in one line item. |
| Limits and Retentions | Confirm in your quote. | Newfront's Executive Risk page does not publish limits or retentions for crime coverage. 9Not publicly disclosed. Executive Risk page as read on 2026-09-23. |
| Risk Services | Confirm in your quote. | Newfront says clients get 24/7 access to their insurance program, including policies, certificates of insurance and billing, through its connected dashboard, and that renewal submissions use pre-populated historical data. 9Company-reported. Industry-Leading Technology section; described across Executive Risk lines, not crime-specific. |
| How to Apply | CNA directs agents seeking an application to its Agent Center. 4Company-reported. The page does not state that a business can apply directly or identify all documents required for crime coverage. | You start a crime coverage placement by requesting a consultation through Newfront's Executive Risk page. 9Company-reported. Executive Risk page call-to-action; no online quoting or binding described. |
| Claims Support | Confirm in your quote. | Newfront says it provides "integrated claims and coverage negotiation" for its Executive Risk lines, which would apply to a crime claim. 9Company-reported. The Newfront Difference section; described across Executive Risk lines, not a crime-specific claims workflow. |
Related Pages for CNA vs Newfront Crime Insurance
Crime Insurance Pages for CNA and Newfront
Other Coverage Lines Compared for CNA vs Newfront
Other Crime Insurance Provider Comparisons
Sources for CNA vs Newfront Crime Insurance
Sources About CNA
- Insurance for Small Businesses. CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark). Accessed 2026-09-28.
- CNA Connect Small Businessowners Policy (BOP) | CNA Insurance. CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
- General Disclaimer. CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29. Accessed 2026-09-29.
- Management Liability Insurance and Professional Liability. CNA; Current U.S. page: management liability names crime and kidnap/ransom/extortion; lists management product coverages and Epack 3 modular structure, application channel and caveats. Retrieved 2026-09-30. Accessed 2026-09-30.
Sources About Newfront
- Business Insurance. Newfront; Purpose-Built Team; Full Transparency; Streamlined Program Management. Accessed 2026-09-15.
- Employee Benefits. Newfront; Employee Benefits heading; Tailored Solutions; Comprehensive Expertise: Benefits, Global Benefits, Compensation and Retirement. Accessed 2026-09-16.
- WTW Completes Acquisition Of Newfront. WTW; 27 January 2026 release; completion announcement and allocation of Business Insurance and Total Rewards to WTW segments. Accessed 2026-09-15.
- Executive Risk. Newfront; Key Coverages to Protect Your Business: Fidelity and Crime; Here for the Long Run: Private Companies and Public statistics; Industry-Leading Technology. Accessed 2026-09-23.
Sources for the Crime Insurance Guide
- Commercial Insurance Guide. California Department of Insurance; Crime. Accessed 2026-09-16.
- Crime Non-Financial Applications and Forms. Travelers; Opening paragraph; Sample Policy Forms. Accessed 2026-09-16.
- Crime Terms and Conditions. The Travelers Companies, Inc.; I.A–G, printed/PDF pages 1–4; III.RR, printed/PDF p.13; V.B.1–2, printed/PDF pp.18–20; Consideration, printed/PDF p.1; III.P p.8; V.A.3 pp.16–17; V.A.4 p.17; V.B.3 p.20; I.A.3 p.1; III.C p.7; III.S pp.8–9; III.II and III.KK p.12; III.QQ p.13; V.A.5 pp.17–18 (printed/PDF pages); IV.J–O, printed/PDF pages 14–15. Accessed 2026-09-16.
- Commercial Crime Coverage Application. Travelers Casualty and Surety Company of America; I–III pages 1–2; IX–XI pages 3–4; V–VII, printed/PDF pages 2–3. Accessed 2026-09-16.
