CNA vs 
Marsh: How Do They Compare for Media Liability Insurance?
CNA: CNA says media and professional-liability customers can access risk-mitigation resources and its cyber page describes specialized risk-control support. Scope: The service statements are company-reported and do not establish a specific service entitlement on a given policy. Marsh: Marsh says its media risk team helps clients build a risk program with insurance and contingency planning, and advises on related lines such as property, general liability, umbrella, technology E&O and workers' compensation. Scope: Media industry page. 4,5,10
CNA Small Business Insurance: Products, Agents and Service
CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. 1,2,3
What Is Marsh?
Marsh suits technology and larger businesses seeking specialist cyber placement or broad global risk advice; small firms wanting a quick standard quote should compare its MMA route or digital agencies. 6,7,8,9
What Is Media Liability Insurance?
Media liability can help pay defense costs for claims about content you create or distribute, such as allegations of defamation or infringement. Consider it if you publish or produce content for your business or clients; match the quote to each activity. 12,13,14
What Are the Key Differences Between CNA and Marsh Media Liability Insurance?
Services and support
CNA: CNA says media and professional-liability customers can access risk-mitigation resources and its cyber page describes specialized risk-control support. Scope: The service statements are company-reported and do not establish a specific service entitlement on a given policy.. Marsh: Marsh says its media risk team helps clients build a risk program with insurance and contingency planning, and advises on related lines such as property, general liability, umbrella, technology E&O and workers' compensation. Scope: Media industry page.. This is a pair-specific comparison of services claims; check both details against the proposed terms. 4 5 10
Services and support: second documented difference
CNA: CNA says media and professional-liability customers can access risk-mitigation resources and its cyber page describes specialized risk-control support. Scope: The service statements are company-reported and do not establish a specific service entitlement on a given policy.. Marsh: Marsh says its media risk team helps clients build a risk program with insurance and contingency planning, and advises on related lines such as property, general liability, umbrella, technology E&O and workers' compensation. Scope: Media industry page.. This is a pair-specific comparison of services claims; check both details against the proposed terms. 4 5 10
What Should You Confirm in CNA and Marsh Media Liability Insurance Quotes?
CNA and Marsh Review Scores for 2026
These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.
CNA Review Score
Review Score
1 rated source
Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.[1][5]
Read CNA reviewsMarsh Review Score
Review Score
2 rated sources
Marsh’s global Trustpilot profile has a poor 1.3/5 score. Treat it as a service warning to investigate with your proposed team; it does not isolate US commercial accounts.[2][4][7]
Read Marsh reviewsCNA vs Marsh Media Liability Insurance Compared
CNA vs Marsh: Media Liability Insurance: documented features by provider
| Criteria | Epack 3 Media Liability | Marsh Media Liability Insurance |
|---|---|---|
| Role in This Line | CNA describes Epack 3 as a modular policy that combines cyber, media, technology and professional-liability coverages. 4,5Company-reported. This is a bundled program description; selected coverage parts and limits require the issued policy. | Marsh's media practice places media liability, which it describes as errors and omissions coverage for media organizations. Marsh McLennan Agency also lists media liability in its executive and professional liability practice. 10,11Company-reported. Marsh media industry page and MMA executive and professional liability page. |
| Issuing Insurer | Confirm in your quote. | The reviewed page does not name a specific media liability insurer. 10Not publicly disclosed. Media industry page as read on 2026-09-23. |
| Who It’s For | Confirm in your quote. | Marsh targets media liability at television stations, news organizations, content providers, streaming companies, online entertainment outlets and websites, including owners, distributors, producers, partners and creators of content. 10Company-reported. Media industry page opening description. |
| Coverage Features | CNA’s Epack 3 sell sheet describes cover for common media perils and says subpoena assistance and mitigation-related options are available. 5Company-reported. The sell sheet does not enumerate all covered perils or establish that every option is included. | Marsh says media liability covers claims of defamation, invasion of privacy, copyright infringement, plagiarism and intentional torts. Policies can be adapted for advertising agencies, producers, authors, publishers, broadcasters, bloggers and influencers. 10Company-reported. Media industry page FAQs; illustrative policy description, not a specific policy form. |
| Risk Services | CNA says media and professional-liability customers can access risk-mitigation resources and its cyber page describes specialized risk-control support. 4,5Company-reported. The service statements are company-reported and do not establish a specific service entitlement on a given policy. | Marsh says its media risk team helps clients build a risk program with insurance and contingency planning, and advises on related lines such as property, general liability, umbrella, technology E&O and workers' compensation. 10Company-reported. Media industry page. |
| How to Apply | CNA’s sell sheet says Epack 3 shortened quote intake for smaller risks, including fewer questions for media liability. 5Company-reported. The source does not state a universal revenue threshold or promise quote/bind timing. | You work with a Marsh media risk management specialist directly to assess exposures and place coverage; the page describes advisor-led placement rather than a self-serve quote. 10Company-reported. Media industry page. |
Related Pages for CNA vs Marsh Media Liability Insurance
Media Liability Insurance Pages for CNA and Marsh
Other Coverage Lines Compared for CNA vs Marsh
Other Media Liability Insurance Provider Comparisons
Sources for CNA vs Marsh Media Liability Insurance
Sources About CNA
- Insurance for Small Businesses. CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark). Accessed 2026-09-28.
- CNA Connect Small Businessowners Policy (BOP) | CNA Insurance. CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
- General Disclaimer. CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29. Accessed 2026-09-29.
- Cyber Insurance - Cyber Risk Solutions. CNA; Current U.S. page: Epack 3 combines cyber, media, technology and professional liability; MPL appetite, media support, technology E&O, claims and risk-control descriptions. Retrieved 2026-09-30. Accessed 2026-09-30.
- Epack 3 – Cyber, Media, Technology & Professional Liability. CNA; Official sell sheet: modular bundled policy, media coverages and possible extensions, technology/professional line descriptions and quote process for small risks. Marketing summary expressly defers to issued policy. Retrieved 2026-09-30. Accessed 2026-09-30.
Sources About Marsh
- Marsh | Leader in risk, strategy, people, and investments. Marsh; Hero and capability tiles; FAQ: What does Marsh do?; industries served; Is Marsh the same as Marsh McLennan? January 2026 brand change. Accessed 2026-09-16.
- Compensation guide for US clients. Marsh; US broking segments; broker role; retail commissions, client fees, wholesale, insurer consulting, contingent and supplemental commissions; Marsh LLC and Marsh USA LLC; page 3: broker role and Marsh & McLennan Agency segment; page 7: copyright © 2024 Marsh LLC. Accessed 2026-09-16.
- Marsh McLennan Agency (MMA). Marsh; Middle-market US organizations; wholly-owned subsidiary; business insurance, employee health and benefits, retirement, private client. Accessed 2026-09-16.
- Technology | Insurance Broking & Risk Management. Marsh; Opening Technology Practice description; practice links including data center insurance, fintech and Stratus; Talk to us. Accessed 2026-09-16.
- Media. Marsh; Opening positioning; FAQs: What major risks do media organizations face?; What is media liability insurance?; What other types of insurance do media firms need?; How do media firms benefit from expert risk management? Accessed 2026-09-23.
- Expert Executive and Professional Liability Insurance. Marsh McLennan Agency; Our policies include D&O, E&O, EPL, commercial crime/fidelity, network security privacy risk/cyber, fiduciary, media liability, IP, architects and engineers, lawyers professional, and kidnap and ransom. Accessed 2026-09-23.
Sources for the Media Liability Insurance Guide
- Insurance for Social Media Liability. Journal of Insurance Regulation; authors Kevin T. Merriman, David M. Knapp, Meghan E. Ruesch and Nicole M. Weir; PDF pp.5–7 abstract/summary; PDF p.4 nonendorsement disclaimer; CGL personal and advertising injury and media-business exclusion discussion. Accessed 2026-09-16.
- Media Liability Coverage Part. Hiscox; I p.1; IV–V pp.2–3; VI pp.3–7; VII pp.7–8. Accessed 2026-09-16.
- Media Application Form — United States. CFC Underwriting Limited; Sections 1–2 PDF pp.2–5; Section 3 pp.5–6; Section 4 pp.7–8; Sections 6–7 pp.10–11. Accessed 2026-09-16.
