CNA vs 
Marsh: How Do They Compare for Kidnap and Ransom Insurance?
CNA Small Business Insurance: Products, Agents and Service
CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. 1,2,3
What Is Marsh?
Marsh suits technology and larger businesses seeking specialist cyber placement or broad global risk advice; small firms wanting a quick standard quote should compare its MMA route or digital agencies. 6,7,8,9
What Is Kidnap and Ransom Insurance?
Kidnap and ransom insurance provides financial protection for specified kidnapping and extortion events and gives the business access to a crisis-response firm. Check who is insured, which events are named, and how territory and sanctions terms apply to your actual travel. 12,13,14
Key Differences in Kidnap and Ransom Insurance
Events and people described
Marsh says K&R policies typically address kidnapping, extortion, detention, hijacking, threats, disappearance, active-shooter incidents, political evacuation and repatriation, among other events. It also says corporate policies it arranges typically cover directors, officers, employees and families, and automatically include guests, customers, contractors and consultants under the company’s duty of care. CNA’s older brochure names kidnapping, extortion, hijack and detention. Compare each event and insured-person definition in the proposed wording. 10 4 5
Crisis response and evidence age
Marsh describes immediate, guaranteed access to experienced response consultants, including negotiations and safe releases, and says consultant fees are unlimited regardless of crisis duration. CNA’s brochure describes red24 security advice and response support, but dates from 2012. Those descriptions differ in detail and recency; ask CNA to confirm its current response arrangement and compare consultant-fee treatment, policy limits and any sublimits across both proposals. 10 10 5
What to Confirm in Kidnap and Ransom Insurance Quotes
CNA and Marsh Review Scores for 2026
These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.
CNA Review Score
Review Score
1 rated source
Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.[1][5]
Read CNA reviewsMarsh Review Score
Review Score
2 rated sources
Marsh’s global Trustpilot profile has a poor 1.3/5 score. Treat it as a service warning to investigate with your proposed team; it does not isolate US commercial accounts.[2][4][7]
Read Marsh reviewsCNA vs Marsh Kidnap and Ransom Insurance Compared
CNA vs Marsh: Kidnap and Ransom Insurance: documented features by provider
| Criteria | Kidnap, Ransom and Extortion | Marsh Kidnap & Ransom Insurance Brokerage |
|---|---|---|
| Role in This Line | Confirm in your quote. | Marsh's risk management practice places kidnap and ransom (K&R) insurance and pairs it with crisis-response services; MMA also lists kidnap and ransom within its executive and professional liability practice. 10,11Company-reported. Marsh kidnap and ransom page and MMA executive and professional liability page. |
| Issuing Insurer | Confirm in your quote. | The reviewed page does not name a specific K&R insurer. 10Not publicly disclosed. Kidnap and ransom page as read on 2026-09-23. |
| Who It’s For | CNA’s 2012 brochure identifies organizations with overseas travelers or operations among typical buyers and names manufacturers, professional-services firms, hospitals, financial institutions, technology and construction companies. 5Company-reported. Historical target examples are not current underwriting rules or eligibility guarantees. | Marsh targets K&R coverage at multinational organizations and NGOs with international operations, companies with overseas contract work or foreign travel, and domestic companies whose workforce or executives face extortive-crime exposure. 10Company-reported. Kidnap and ransom page, Who needs kidnap and ransom insurance? FAQ. |
| Coverage Features | CNA’s current Management Liability page lists Kidnap, Ransom and Extortion; the older CNA brochure describes insured events including kidnapping, extortion, hijack and detention. 4,5Company-reported. The current page confirms catalogue membership; 2012 brochure details are historical marketing and may not match current forms. | Marsh says a K&R policy typically covers kidnap, extortion, detention, hijacking, threats, disappearance, active shooter incidents, emergency political evacuation and repatriation, hostage crises and violent assaults, along with unlimited coverage for response-consultant fees regardless of crisis duration. 10Company-reported. Kidnap and ransom page FAQs; illustrative policy description, not a specific policy form. Marsh says companies typically insure all directors, officers, employees and their families under one blanket policy. Corporate K&R policies it arranges also automatically include guests, customers, contractors and consultants under the company's duty of care. 10Company-reported. Kidnap and ransom page, Who can be covered? FAQ. |
| Risk Services | The brochure describes access to crisis-response services from red24, including security advice and response support. 5Company-reported. The 2012 source does not establish the current vendor arrangement or services attached to a present-day quote. | Marsh says K&R policies provide immediate, guaranteed access to experienced response consultants who assist with crisis aspects such as negotiations and safe releases, working discreetly alongside law enforcement. 10Company-reported. Kidnap and ransom page. |
| How to Apply | CNA’s current Management Liability page tells agents to request applications through the Agent Center. 4Company-reported. This is a general management-liability submission direction; the page does not describe a buyer-direct K&R flow. | Confirm in your quote. |
Related Pages for CNA vs Marsh Kidnap and Ransom Insurance
Kidnap and Ransom Insurance Pages for CNA and Marsh
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Other Kidnap and Ransom Insurance Provider Comparisons
Sources for CNA vs Marsh Kidnap and Ransom Insurance
Sources About CNA
- Insurance for Small Businesses. CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark). Accessed 2026-09-28.
- CNA Connect Small Businessowners Policy (BOP) | CNA Insurance. CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
- General Disclaimer. CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29. Accessed 2026-09-29.
- Management Liability Insurance and Professional Liability. CNA; Current U.S. page: management liability names crime and kidnap/ransom/extortion; lists management product coverages and Epack 3 modular structure, application channel and caveats. Retrieved 2026-09-30. Accessed 2026-09-30.
- Kidnap, Ransom and Extortion Coverage From CNA. CNA; Official brochure: named insured persons, event categories, crisis response services, target buyers and worldwide wording; dated KRESS FL 040412 (2012), historical product summary, not evidence all provisions remain current. Retrieved 2026-09-30. Accessed 2026-09-30.
Sources About Marsh
- Marsh | Leader in risk, strategy, people, and investments. Marsh; Hero and capability tiles; FAQ: What does Marsh do?; industries served; Is Marsh the same as Marsh McLennan? January 2026 brand change. Accessed 2026-09-16.
- Compensation guide for US clients. Marsh; US broking segments; broker role; retail commissions, client fees, wholesale, insurer consulting, contingent and supplemental commissions; Marsh LLC and Marsh USA LLC; page 3: broker role and Marsh & McLennan Agency segment; page 7: copyright © 2024 Marsh LLC. Accessed 2026-09-16.
- Marsh McLennan Agency (MMA). Marsh; Middle-market US organizations; wholly-owned subsidiary; business insurance, employee health and benefits, retirement, private client. Accessed 2026-09-16.
- Technology | Insurance Broking & Risk Management. Marsh; Opening Technology Practice description; practice links including data center insurance, fintech and Stratus; Talk to us. Accessed 2026-09-16.
- Kidnap & Ransom. Marsh; Opening positioning; FAQs: How does kidnap and ransom insurance work?; Who needs kidnap and ransom insurance?; What does kidnap and ransom insurance cover?; Who can be covered by kidnap and ransom insurance? Accessed 2026-09-23.
- Expert Executive and Professional Liability Insurance. Marsh McLennan Agency; Our policies include D&O, E&O, EPL, commercial crime/fidelity, network security privacy risk/cyber, fiduciary, media liability, IP, architects and engineers, lawyers professional, and kidnap and ransom. Accessed 2026-09-23.
Sources for the Kidnap and Ransom Insurance Guide
- Kidnap and Ransom Applications and Forms. Travelers; Opening; Applications; Sample policy forms. Accessed 2026-09-16.
- The Chubb Primary Kidnap Ransom and Extortion Insurance. Chubb; Opening; Kidnap, Ransom & Extortion Insurance Highlights. Accessed 2026-09-16.
- Kidnap and Ransom Coverage. Travelers; I pp.1–2; III pp.3–9; IV p.9; V pp.10–13. Accessed 2026-09-16.
