CNA Small Business Insurance: Products, Agents and Service
CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. 1,2,3
What Is Marsh?
Marsh suits technology and larger businesses seeking specialist cyber placement or broad global risk advice; small firms wanting a quick standard quote should compare its MMA route or digital agencies. 5,6,7,8
What Is Equipment Breakdown Insurance?
Equipment-breakdown coverage can help repair covered machinery or building equipment after a mechanical or electrical failure. It fits businesses that depend on equipment to operate; check whether lost income, spoilage and utility failures are included. 10,11,12,13
What Are the Key Differences Between CNA and Marsh Equipment Breakdown Insurance?
Business equipment and data-center programs
CNA addresses certain machinery or equipment used in a business or office, including repair or replacement, damage to other property and newly acquired equipment. Marsh names equipment breakdown within custom data-center programs alongside property damage and business interruption. Data-center operators should compare the named program exposures with CNA’s listed features and ask how each form treats high-value, sensitive infrastructure. 4 9
Loss studies and inspection scope
Marsh says its risk consultants perform site-specific loss studies, including probable maximum loss analysis, to help size equipment and other data-center exposures. CNA describes commissioned inspectors authorized to inspect covered pressure equipment in most jurisdictions. The services focus differently: Marsh discusses site risk measurement; CNA identifies pressure-equipment inspection. Ask what engineering work or inspection applies to your equipment schedule. 9 4
What Should You Confirm in CNA and Marsh Equipment Breakdown Insurance Quotes?
CNA and Marsh Review Scores for 2026
These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.
CNA Review Score
Review Score
1 rated source
Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.[1][5]
Read CNA reviewsMarsh Review Score
Review Score
2 rated sources
Marsh’s global Trustpilot profile has a poor 1.3/5 score. Treat it as a service warning to investigate with your proposed team; it does not isolate US commercial accounts.[2][4][7]
Read Marsh reviewsCNA vs Marsh Equipment Breakdown Insurance Compared
CNA vs Marsh: Equipment Breakdown Insurance: documented features by provider
| Criteria | CNA Equipment Breakdown | Marsh Equipment Breakdown Insurance |
|---|---|---|
| Role in This Line | Confirm in your quote. | Marsh's technology and digital infrastructure team arranges equipment breakdown coverage inside custom data center insurance programs. The reviewed page does not describe a standalone product. 9Company-reported. Data center insurance and risk management page. |
| Issuing Insurer | Confirm in your quote. | The reviewed page does not name a specific equipment breakdown insurer. 9Not publicly disclosed. Data center insurance page as read on 2026-09-23. |
| Who It’s For | Confirm in your quote. | Marsh names equipment breakdown among the main risks facing data center owners and operators, citing asset concentration and high-value, sensitive equipment as reasons a standard property policy can leave gaps for this exposure. 9Company-reported. Data center insurance page, Understanding your full exposure map section. |
| Coverage Features | CNA Equipment Breakdown addresses accidental breakdown of certain machinery/equipment used in a business or office. 4Company-reported. Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US equipment breakdown; inspections vary by jurisdiction Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control. CNA lists equipment repair/replacement, damage to other property, liability for others’ property and automatic cover for newly acquired property. 4Company-reported. Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US equipment breakdown; inspections vary by jurisdiction Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control. CNA says the line is available monoline, with property/Paramount packages, or shared/layered manuscript forms. 4Company-reported. Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US equipment breakdown; inspections vary by jurisdiction Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control. | Marsh lists equipment breakdown among the exposures a data center program can cover, alongside property damage, business interruption, delay in startup, cyber, general liability and some contractual risks. 9Company-reported. Data center insurance page FAQ; described as one line among several bundled into a data center program, not a standalone equipment breakdown product. |
| Risk Services | CNA uses commissioned inspectors authorized to inspect covered pressure equipment in most jurisdictions. 4Company-reported. Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US equipment breakdown; inspections vary by jurisdiction Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control. | Marsh says its risk consulting team performs detailed loss studies, including probable maximum loss (PML) analysis, to help right-size coverage for equipment and other exposures based on site-specific conditions and asset values. 9Company-reported. Data center insurance page, Right-sizing coverage section; described for data center property and equipment risk generally. |
Related Pages for CNA vs Marsh Equipment Breakdown Insurance
Equipment Breakdown Insurance Pages for CNA and Marsh
Other Coverage Lines Compared for CNA vs Marsh
Other Equipment Breakdown Insurance Provider Comparisons
Sources for CNA vs Marsh Equipment Breakdown Insurance
Sources About CNA
- Insurance for Small Businesses. CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark). Accessed 2026-09-28.
- CNA Connect Small Businessowners Policy (BOP) | CNA Insurance. CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
- General Disclaimer. CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29. Accessed 2026-09-29.
- Equipment Breakdown Insurance | CNA Insurance. CNA; Coverage, inspection, monoline and package placement. Accessed 2026-09-28.
Sources About Marsh
- Marsh | Leader in risk, strategy, people, and investments. Marsh; Hero and capability tiles; FAQ: What does Marsh do?; industries served; Is Marsh the same as Marsh McLennan? January 2026 brand change. Accessed 2026-09-16.
- Compensation guide for US clients. Marsh; US broking segments; broker role; retail commissions, client fees, wholesale, insurer consulting, contingent and supplemental commissions; Marsh LLC and Marsh USA LLC; page 3: broker role and Marsh & McLennan Agency segment; page 7: copyright © 2024 Marsh LLC. Accessed 2026-09-16.
- Marsh McLennan Agency (MMA). Marsh; Middle-market US organizations; wholly-owned subsidiary; business insurance, employee health and benefits, retirement, private client. Accessed 2026-09-16.
- Technology | Insurance Broking & Risk Management. Marsh; Opening Technology Practice description; practice links including data center insurance, fintech and Stratus; Talk to us. Accessed 2026-09-16.
- Data center insurance and risk management. Marsh; Understanding your full exposure map: Physical asset damage; Closing the gaps in conventional coverage table; FAQs: What does data center insurance typically cover? (property damage, equipment breakdown, business interruption, delay in startup, cyber exposures, general liability, selected contractual risks); What are the main risks facing data center owners and operators today? Accessed 2026-09-23.
Sources for the Equipment Breakdown Insurance Guide
- Understanding Commercial Package Policies. Insurance Information Institute; Available CPP additions: Equipment breakdown. Accessed 2026-09-16.
- Commercial Insurance Guide. California Department of Insurance; Boiler and Machinery; Commercial Property: Covered Causes of Loss; Commercial Property: Time Element; Inland Marine; Coverage Forms and/or Specialty Coverages. Accessed 2026-09-16.
- Equipment Breakdown. Travelers; Definition and equipment list. Accessed 2026-09-16.
- HSB TechAdvantage Equipment Breakdown Coverage Form. The Hartford Steam Boiler Inspection and Insurance Company; G.1 Accident, PDF p.17; A.2.a–c p.1; C.2 pp.8–9; C pp.8–9; D pp.9–10; E.10 Valuation, PDF pp.13–14; G.10–11 pp.18–19; A.2.n p.5 (Off Premises Equipment Breakdown); A.2.p pp.5–6; A.2.r p.6; G.18 p.20 (Interruption of Service). Accessed 2026-09-16.
