CNA vs Marsh McLennan Agency: How Do They Compare for Workers’ Compensation Insurance?

CNA reports a dedicated workers’ compensation claims team averaging 20 years of experience. Marsh McLennan Agency invites businesses to discuss placement with an adviser, with eligibility determined by the proposed risk. 4,7

CNA Small Business Insurance: Products, Agents and Service

CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. 1,2,3

Read the CNA profile

Read the CNA Workers’ Compensation Insurance page

What Is Marsh McLennan Agency?

Marsh McLennan Agency provides business insurance and employee health and benefits, alongside retirement, wealth, and private-client services across the United States and Canada. Its US small-business page lists six common coverage types and directs buyers to request a personalized quote by phone; the insurer and terms for a specific placement must be confirmed in the proposal. 5,6

Read the Marsh McLennan Agency profile

Read the Marsh McLennan Agency Workers’ Compensation Insurance page

What Is Workers’ Compensation Insurance?

Workers’ compensation can pay medical care and part of an employee’s lost wages after a work-related injury or illness. If you have staff, check who is covered in each state; owners, contractors and some workers may be treated differently. 8,9,10,11

Read the full coverage guide

Key Differences in Workers’ Compensation Insurance

Carrier Claims Team and Advisory Placement

CNA describes its dedicated workers’ compensation claims team and reports an average of 20 years of line experience. Marsh McLennan Agency’s reviewed product page presents workers’ compensation as an arranged business coverage option and directs organizations to an adviser or specialist. The buyer’s first contact therefore differs: CNA describes a dedicated claims team, while MMA’s page establishes an adviser-led placement route. Ask MMA who would issue and service any policy it places. 4 7

What the Product Pages Establish

MMA says its offer pairs coverage with safety and prevention support, while exact class and state eligibility is placement-specific. CNA details medical and wage benefits and describes risk-control programs for return-to-work planning. Both provide a reason to ask about prevention, but neither summary establishes the services included for a particular employer or its policy terms. 7 4

What to Confirm in Workers’ Compensation Insurance Quotes

  • Ask MMA which adviser and carrier will handle placement, claims and safety support for your class. 7
  • Ask CNA to identify its issuing entity, state form and available return-to-work resources. 4

CNA and Marsh McLennan Agency Review Scores for 2026

These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.

CNA Review Score

9.0/ 10

Review Score

1 rated source

Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.[1][5]

Read CNA reviews

Marsh McLennan Agency Review Score

8.2/ 10

Review Score

2 rated sources

There are almost no public customer reviews of Marsh McLennan Agency (MMA). Trustpilot shows 3.2 out of 5, but from a single review, and BBB shows an A grade with four complaints closed in three years.[8][9][1]

Read Marsh McLennan Agency reviews

CNA vs Marsh McLennan Agency Workers’ Compensation Insurance Compared

CNA vs Marsh McLennan Agency: Workers’ Compensation Insurance: documented features by provider

CriteriaCNA Workers’ CompensationMarsh McLennan Agency workers compensation (official overview)
Role in This Line

Confirm in your quote.

Marsh McLennan Agency describes arranging workers compensation for the audience stated on the cited product page. 7Company-reported. workers compensation marketed by marsh-mclennan-agency; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement.

Who It’s For

Confirm in your quote.

Businesses seeking commercial insurance and risk-management support; exact state and class eligibility is placement-specific. 7Company-reported. workers compensation marketed by marsh-mclennan-agency; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement.

Coverage Features

CNA workers’ comp covers medical expenses and wage replacement for employees injured in the course of employment. 4Company-reported. Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US workers compensation Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control.

The cited product page describes workers' compensation as a business coverage option, alongside risk-management support focused on safety and prevention. Marketing description only; actual coverage, exclusions, conditions, limits, and availability depend on the issued policy and jurisdiction. 7Company-reported. workers compensation marketed by marsh-mclennan-agency; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement.

Limits and Retentions

Confirm in your quote.

The cited overview does not set a universal limit or retention for this line. Ask for the proposed policy form, limits, retentions, exclusions, and conditions in the quote. 7Not publicly disclosed. Only the cited marketing page was reviewed for published limit and retention information; no policy-form entitlement is inferred.

Risk Services

CNA offers safety information, training and risk-control programs to help businesses develop return-to-work strategies. 4Company-reported. Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US workers compensation Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control.

CNA says its dedicated claims team averages 20 years of workers’ compensation experience. 4Company-reported. Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US workers compensation Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control.

Confirm in your quote.

How to Apply

Confirm in your quote.

The page invites organizations to contact a Marsh McLennan Agency adviser or specialist to discuss placement. The page does not establish a quote, bind, or coverage-effective timeline. 7Company-reported. workers compensation marketed by marsh-mclennan-agency; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement.

Related Pages for CNA vs Marsh McLennan Agency Workers’ Compensation

Workers’ Compensation Pages for CNA and Marsh McLennan Agency

Other Coverage Lines Compared for CNA vs Marsh McLennan Agency

Other Workers’ Compensation Insurance Provider Comparisons

Sources for CNA vs Marsh McLennan Agency

Sources About CNA

  1. Insurance for Small Businesses. CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark). Accessed 2026-09-28.
  2. CNA Connect Small Businessowners Policy (BOP) | CNA Insurance. CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
  3. General Disclaimer. CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29. Accessed 2026-09-29.
  4. Workers’ Compensation Insurance | CNA Insurance. CNA; Benefits, prevention, claims. Accessed 2026-09-28.

Sources About Marsh McLennan Agency

  1. Who We Are. Marsh McLennan Agency; Lines 193-195: ‘a business of Marsh’ and company-listed service lines across US and Canada. This does not establish the legal entity for an account, corporate ownership chart, or insurer role. Accessed 2026-09-29.
  2. Small Business Insurance Solutions. Marsh McLennan Agency; Lines 205-207: small-business audience and call invitation; lines 224-249 list six coverage categories and short descriptions; line 264 is an embedded form whose function is not stated. No form submitted. Accessed 2026-09-29.
  3. Business Insurance | MMA. Marsh McLennan Agency; Workers' compensation is named among business coverage options; risk services address safety and prevention. Accessed 2026-09-30.

Sources for the Workers’ Compensation Insurance Guide

  1. Workers’ Compensation Insurance. National Association of Insurance Commissioners; Opening definition; mandatory coverage except Texas opt-in; exclusive remedy; monopolistic state funds; self-insurance note. Accessed 2026-09-16.
  2. Small Business Insurance. National Association of Insurance Commissioners; Typically covers medical expenses, rehabilitation costs and lost wages; check with your state insurance department; ask these questions / who qualifies as a covered employee (contractors, part-time staff, interns); payroll and type-of-work rating factors. Accessed 2026-09-16.
  3. DWC employer information. California Department of Industrial Relations, Division of Workers’ Compensation; Opening trade-off and California requirement; basic benefits including medical care, temporary and permanent disability, supplemental job displacement, return-to-work supplement and death benefits; out-of-state employer note. Accessed 2026-09-16.
  4. Employer resources. Texas Department of Insurance, Division of Workers’ Compensation; In Texas, private employers can choose to carry workers’ compensation insurance coverage, but it is not required in most cases; lost wages and medical benefits; except when gross negligence results in a fatality, coverage limits liability. Accessed 2026-09-16.

Updated . Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. Editorial policy. To suggest a correction, contact Spot with the page URL and supporting source.

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