CNA vs Markel Insurance: How Do They Compare for Media Liability Insurance?

CNA: CNA’s Epack 3 sell sheet describes cover for common media perils and says subpoena assistance and mitigation-related options are available. Scope: The sell sheet does not enumerate all covered perils or establish that every option is included. Markel Insurance: Markel describes Cyber 360 media liability for specified issues involving digital content a business shares to promote its products or services, during or after a cyber event. Scope: Illustrative product-page description; wording, limits and exclusions depend on the policy. 5,8

CNA Small Business Insurance: Products, Agents and Service

CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. 1,2,3

Read the CNA profile

Read the CNA Media Liability Insurance page

Markel Insurance: Specialty Business and Products

Markel Insurance is Markel Group's specialty and small-business insurance business, with offerings across packages, workers' compensation, cyber, professional and management liability, property, marine, and surety. Products use different insurers and distribution routes, so compare the issuer and terms shown on the specific quote. 6,7

Read the Markel Insurance profile

Read the Markel Insurance Media Liability Insurance page

What Is Media Liability Insurance?

Media liability can help pay defense costs for claims about content you create or distribute, such as allegations of defamation or infringement. Consider it if you publish or produce content for your business or clients; match the quote to each activity. 9,10,11

Read the full coverage guide

Key Differences in Media Liability Insurance

Coverage and package structure

CNA: CNA’s Epack 3 sell sheet describes cover for common media perils and says subpoena assistance and mitigation-related options are available. Scope: The sell sheet does not enumerate all covered perils or establish that every option is included.. Markel Insurance: Markel describes Cyber 360 media liability for specified issues involving digital content a business shares to promote its products or services, during or after a cyber event. Scope: Illustrative product-page description; wording, limits and exclusions depend on the policy.. This is a pair-specific comparison of coverage claims; check both details against the proposed terms. 5 8

Business roles: second documented difference

CNA: CNA describes Epack 3 as a modular policy that combines cyber, media, technology and professional-liability coverages. Scope: This is a bundled program description; selected coverage parts and limits require the issued policy.. Markel Insurance: Markel lists media liability within the coverages available under its Cyber 360 product; the reviewed page does not establish a standalone media-liability policy. Scope: Cyber 360 subcoverage only; no separate program inferred.. This is a pair-specific comparison of role claims; check both details against the proposed terms. 4 5 8

What to Confirm in Media Liability Insurance Quotes

  • Ask CNA how the quoted policy applies the documented coverage detail to your business. 5
  • Ask Markel Insurance how the quoted policy applies the documented coverage detail to your business. 8

CNA and Markel Insurance Review Scores for 2026

These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.

CNA Review Score

9.0/ 10

Review Score

1 rated source

Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.[1][5]

Read CNA reviews

Markel Insurance Review Score

7.5/ 10

Review Score

2 rated sources

There is little public customer feedback on Markel. Trustpilot shows 2.5 out of 5 from just 5 reviews, and BBB lists 12 complaints closed in the last three years.[4][3]

Read Markel Insurance reviews

CNA vs Markel Insurance Media Liability Insurance Compared

CNA vs Markel Insurance: Media Liability Insurance: documented features by provider

CriteriaEpack 3 Media LiabilityMarkel Cyber 360 media liability coverage
Role in This Line

CNA describes Epack 3 as a modular policy that combines cyber, media, technology and professional-liability coverages. 4,5Company-reported. This is a bundled program description; selected coverage parts and limits require the issued policy.

Markel lists media liability within the coverages available under its Cyber 360 product; the reviewed page does not establish a standalone media-liability policy. 8Company-reported. Cyber 360 subcoverage only; no separate program inferred.

Who It’s For

Confirm in your quote.

The coverage is described within a cyber-policy catalogue for businesses; standalone eligibility outside Cyber 360 was not established. 8Company-reported. Cyber 360 target/appetite is account-specific.

Coverage Features

CNA’s Epack 3 sell sheet describes cover for common media perils and says subpoena assistance and mitigation-related options are available. 5Company-reported. The sell sheet does not enumerate all covered perils or establish that every option is included.

Markel describes Cyber 360 media liability for specified issues involving digital content a business shares to promote its products or services, during or after a cyber event. 8Company-reported. Illustrative product-page description; wording, limits and exclusions depend on the policy.

Risk Services

CNA says media and professional-liability customers can access risk-mitigation resources and its cyber page describes specialized risk-control support. 4,5Company-reported. The service statements are company-reported and do not establish a specific service entitlement on a given policy.

Confirm in your quote.

How to Apply

CNA’s sell sheet says Epack 3 shortened quote intake for smaller risks, including fewer questions for media liability. 5Company-reported. The source does not state a universal revenue threshold or promise quote/bind timing.

Confirm in your quote.

Related Pages for CNA vs Markel Insurance Media Liability Insurance

Media Liability Insurance Pages for CNA and Markel Insurance

Other Coverage Lines Compared for CNA vs Markel Insurance

Other Media Liability Insurance Provider Comparisons

Sources for CNA vs Markel Insurance Media Liability Insurance

Sources About CNA

  1. Insurance for Small Businesses. CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark). Accessed 2026-09-28.
  2. CNA Connect Small Businessowners Policy (BOP) | CNA Insurance. CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
  3. General Disclaimer. CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29. Accessed 2026-09-29.
  4. Cyber Insurance - Cyber Risk Solutions. CNA; Current U.S. page: Epack 3 combines cyber, media, technology and professional liability; MPL appetite, media support, technology E&O, claims and risk-control descriptions. Retrieved 2026-09-30. Accessed 2026-09-30.
  5. Epack 3 – Cyber, Media, Technology & Professional Liability. CNA; Official sell sheet: modular bundled policy, media coverages and possible extensions, technology/professional line descriptions and quote process for small risks. Marketing summary expressly defers to issued policy. Retrieved 2026-09-30. Accessed 2026-09-30.

Sources About Markel Insurance

  1. About us. Markel; Markel at a glance; description of Markel Insurance within Markel Group Inc. Accessed 2026-09-28.
  2. Markel Group Inc. 2025 Form 10-K. U.S. Securities and Exchange Commission; filed by Markel Group Inc.; Cover page; Part I, Item 1 Business—Markel Insurance, U.S. Wholesale and Specialty, Programs and Solutions; Part II, Item 7/8 for group and segment risks. Accessed 2026-09-28.
  3. Cyber Insurance Coverage. Markel; Cyber 360 coverage options: media liability; technology professional liability; eCrime; coverages listed within the cyber policy. Accessed 2026-09-29.

Sources for the Media Liability Insurance Guide

  1. Insurance for Social Media Liability. Journal of Insurance Regulation; authors Kevin T. Merriman, David M. Knapp, Meghan E. Ruesch and Nicole M. Weir; PDF pp.5–7 abstract/summary; PDF p.4 nonendorsement disclaimer; CGL personal and advertising injury and media-business exclusion discussion. Accessed 2026-09-16.
  2. Media Liability Coverage Part. Hiscox; I p.1; IV–V pp.2–3; VI pp.3–7; VII pp.7–8. Accessed 2026-09-16.
  3. Media Application Form — United States. CFC Underwriting Limited; Sections 1–2 PDF pp.2–5; Section 3 pp.5–6; Section 4 pp.7–8; Sections 6–7 pp.10–11. Accessed 2026-09-16.

Updated . Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. Editorial policy. To suggest a correction, contact Spot with the page URL and supporting source.

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