Chubb vs 
Newfront: How Do They Compare for Tech E&O Insurance?
With Newfront, a broker, you request a consultation and its Tech E&O and Cyber team negotiates bespoke wording. Chubb underwrites DigiTech ERM itself, quoted by agents and brokers on Chubb's quoting platforms.
Chubb's DigiTech ERM gives you Tech E&O, media and cyber on one known form, with no exclusion for delayed or failed delivery and software copyright cover; Newfront is a broker that negotiates custom wording and uses modeling data to set your limit. Newfront names no insurers. 1,4
What Are the Key Differences Between Chubb and Newfront Tech E&O Insurance?
Published Form Terms vs Negotiated Wording
Chubb writes DigiTech ERM, combining tech E&O, media and cyber, and lists extra financial-injury cover, software copyright, product-recall loss of use and no exclusion for delays or failure to deliver. Newfront's Cyber Risk practice places Technology E&O and says its team negotiates custom language for the broadest terms available, without listing exclusions. Choose Chubb if missed deadlines or software copyright are your biggest risks and you want those terms confirmed up front; choose Newfront if your customer contracts require wording an off-the-shelf form won't match. 1 4
Insurer's Response Panel vs Broker Claims Consultation
DigiTech ERM policyholders get Chubb's pre-approved incident-response panel, a 24/7 hotline and the Cyber Alert app, and agents quote it through Cyber Central or Marketplace. Newfront uses proprietary modeling to recommend limits, assesses your cyber infrastructure, and offers hands-on claims consultation before and after a breach or claim, starting from a consultation form. Neither publishes limits. 1 3 4 5
What Should You Confirm in Chubb and Newfront Tech E&O Insurance Quotes?
- Ask Newfront which insurers it will approach and whether Chubb's DigiTech ERM is one. 4
- Ask for Newfront's modeled limit and Chubb's actual DigiTech limit and retention. 4 1
- Check Newfront's proposed wording for delay, failure-to-deliver and copyright cover. 1
- Ask who runs your claim under each option. 4 1
Chubb vs Newfront Tech E&O Insurance Compared
Chubb vs Newfront: Tech E&O Insurance: documented features by provider
| Criteria | Chubb DigiTech ERM (Technology Errors & Omissions) | Newfront Cyber Risk Technology Errors & Omissions |
|---|---|---|
| Who It’s For | Chubb targets DigiTech ERM at software and system developers, technology-services and consulting firms, and electronics and hardware manufacturers, naming examples such as value-added resellers, system integrators, IT consultants and hardware distributors. 1Company-reported. DigiTech ERM Target Clients list. | The reviewed page markets the Cyber Risk practice broadly, without a technology-E&O-specific eligibility threshold; Newfront says its cyber team helps clients navigate "increased underwriting standards" as carriers evaluate applicants. 4Company-reported. Cyber Risk page's Our Approach introduction. |
| How to Apply | Agents and brokers can quote DigiTech ERM through Chubb's Cyber Central or Marketplace quoting platforms, and Chubb lists E&O/Cyber among the coverage solutions available to technology companies generally. 1,3Company-reported. Cyber Insurance Coverage & Products quoting section; technology-industry products list. | You engage Newfront's Cyber Risk practice for technology E&O placement by requesting a consultation, which asks for your industry, company details and the service you need rather than issuing an instant quote. 5Company-reported. General consultation intake, not a technology-E&O-specific application path. |
| Coverage Features | Beyond the Cyber ERM base, Chubb says DigiTech ERM adds technology errors and omissions coverage for third-party financial injury from the insured's products or services, a broadened definition of "technology incident," and coverage for software copyright infringement and product-recall loss of use, with no exclusion for delays or failure to deliver. 1Company-reported. DigiTech ERM Product Features list; subject to the policy as issued. | Newfront names its "Tech E&O and Cyber team" specifically and says that team "negotiates bespoke language to ensure the broadest terms available in the marketplace," indicating technology E&O is negotiated alongside cyber wording rather than sold as an off-the-shelf form; the reviewed page does not describe specific tech E&O exclusions or professional-services scope. 4Company-reported. Cyber Risk page's Subject Matter Expertise section. |
| Role in This Line | Chubb underwrites technology errors and omissions coverage through DigiTech ERM, a single policy that combines tech E&O with media and cyber exposures rather than selling tech E&O standalone. 1Company-reported. Cyber Insurance Coverage & Products page, DigiTech ERM section. | Newfront lists Technology Errors and Omissions (E&O) as one of the named coverages its Cyber Risk practice places, alongside cyber liability, data breach, business interruption, network security liability and cyber extortion coverage. Newfront brokers this coverage; it does not underwrite it. 4Company-reported. Cyber Risk page's Key Coverages list. |
| Risk Services | DigiTech ERM policyholders get the same cyber services as Cyber ERM, including a panel of pre-approved incident response providers, a 24/7 hotline and Cyber Alert app. 1Company-reported. Cyber Insurance Coverage & Products page; DigiTech ERM includes "all the features of Cyber ERM." | Newfront says it delivers risk assessment on cyber infrastructure and policy design, negotiates coverage and placement once a client is aligned with regulatory and carrier requirements, and provides "hands-on" claims consultation before and after a breach or claim, applied to the cyber-and-tech-E&O tower it services together. 4Company-reported. Cyber Risk page's Our Approach section; describes the cyber practice generally, applied to tech E&O as a listed coverage within it. |
