Chubb vs Marsh McLennan Agency: How Do They Compare for Cyber Insurance?

Chubb lists cyber endorsements for systemic events and neglected software and offers 24/7 response; Marsh McLennan Agency describes cyber placement without naming those terms. 3,7

What Is Chubb?

Chubb fits technology firms seeking DigiTech ERM or small businesses with up to $30 million in revenue seeking a BOP; buyers wanting an instant direct purchase should compare online carriers. Agents can quote eligible small accounts, with a faster cyber route. 1,2,3

Read the Chubb profile

Read the Chubb Cyber Insurance page

What Is Marsh McLennan Agency?

Marsh McLennan Agency provides business insurance and employee health and benefits, alongside retirement, wealth, and private-client services across the United States and Canada. Its US small-business page lists six common coverage types and directs buyers to request a personalized quote by phone; the insurer and terms for a specific placement must be confirmed in the proposal. 5,6

Read the Marsh McLennan Agency profile

Read the Marsh McLennan Agency Cyber Insurance page

What Is Cyber Insurance?

Cyber insurance can help pay covered response costs and claims against your business after a cyber incident. If your business relies on data, software or outside providers, compare response limits, vendor outages and approval rules. 8,9

Read the full coverage guide

Key Differences in Cyber Insurance

Coverage and Limits

Chubb underwrites Cyber ERM and lists first-party response, interruption, data recovery and extortion, plus third-party privacy, network, payment-card and regulatory cover. Social engineering and other cyber-crime grants are available by endorsement. Marsh McLennan Agency describes cyber liability and risk strategy but does not list these grants. Ask Marsh McLennan Agency which first-party, third-party and crime components are in the proposal. 3 7

Security Services and Eligibility

Chubb offers a Widespread Event Endorsement with separate limits and retentions, a tailored ransomware endorsement, and a 45-day patching grace period under its Neglected Software Exploit Endorsement. Marsh McLennan Agency’s overview does not describe these options or conditions. A buyer managing legacy systems should ask what patch deadlines and systemic-event terms apply to the Marsh McLennan Agency quote. 3 7

Buying and Incident Support

Chubb provides a 24/7 hotline, Cyber Alert app, threat intelligence and vulnerability outreach. It offers digital quoting through Cyber Central or Marketplace for risks under $100 million in revenue. Marsh McLennan Agency routes prospects to an adviser and does not state a quote path. Compare incident support, carrier identity and application requirements. 3 7

What to Confirm in Cyber Insurance Quotes

  • Ask Chubb how the systemic-event, ransomware and patching endorsements change limits and retentions. Ask Marsh McLennan Agency for its response hotline, vulnerability services and specific cyber-crime endorsements. 3 7

Review Scores

These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.

Chubb

6.9/ 10

Review Score

5 rated sources

Chubb earns 5/5 from NerdWallet, which reports fewer-than-expected commercial property and liability complaints. Customer ratings are mixed across products and locations.[1][4][7][8][9]

Read Chubb reviews

Marsh McLennan Agency

8.2/ 10

Review Score

2 rated sources

There are almost no public customer reviews of Marsh McLennan Agency (MMA). Trustpilot shows 3.2 out of 5, but from a single review, and BBB shows an A grade with four complaints closed in three years.[8][9][1]

Read Marsh McLennan Agency reviews

Offering Details

Chubb vs Marsh McLennan Agency: Cyber Insurance: documented features by provider

CriteriaChubb Cyber Insurance (Cyber Enterprise Risk Management)Marsh McLennan Agency cyber (official overview)
Role in This Line

Chubb underwrites Cyber Enterprise Risk Management (Cyber ERM) directly. It covers cyber, privacy and media exposures for organizations of any size that handle sensitive data or run a network or website. 3Company-reported. Cyber Insurance Coverage & Products page, Cyber Enterprise Risk Management section.

Marsh McLennan Agency describes arranging cyber for the audience stated on the cited product page. 7Company-reported. cyber marketed by marsh-mclennan-agency; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement.

Issuing Insurer

The reviewed pages describe Chubb as the carrier but do not name the specific Chubb-group underwriting entity for cyber policies; the issued policy would name the entity. 4,3Not found in reviewed sources. Both cyber pages as read on 2026-09-23.

Confirm in your quote.

Who It’s For

Chubb says there are no minimum premiums and premiums scale for all risk sizes, offers Cyber Central and Marketplace quoting for risks under $100 million in revenue, and a customizable large-account cyber risk management solution for organizations over $1 billion in revenue. 3Company-reported. Cyber Insurance Coverage & Products page eligibility and quoting description.

Organizations managing cyber exposure; exact insurer, policy form, and eligibility are placement-specific. 7Company-reported. cyber marketed by marsh-mclennan-agency; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement.

Coverage Features

Chubb lists first-party cyber incident response fund, business interruption (with contingent business interruption for outsourced technology providers), digital data recovery, and network extortion; third-party cyber/privacy/network security liability, payment card loss, regulatory proceedings and media liability; and cyber crime coverages (computer fraud, funds transfer fraud, social engineering fraud) available by endorsement. 3Company-reported. Cyber insurance coverage list on the products page; subject to exclusions and the policy as issued.

Chubb offers a Widespread Event Endorsement with separate limits and retentions for systemic cyber events, a Ransomware Encounter Endorsement that lets buyers tailor limits and retentions for ransomware losses, and a Neglected Software Exploit Endorsement that gives a 45-day grace period to patch published vulnerabilities before risk-sharing shifts toward the policyholder. 3Company-reported. Innovative coverage concepts section; endorsement availability depends on underwriting.

The cited product page describes cyber liability and a cyber-risk management strategy as part of the executive and professional risk offering. Marketing description only; actual coverage, exclusions, conditions, limits, and availability depend on the issued policy and jurisdiction. 7Company-reported. cyber marketed by marsh-mclennan-agency; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement.

Limits and Retentions

The reviewed pages do not publish specific per-policy limit or retention amounts; Chubb says it can build large insurance tower programs with substantial primary limits for organizations over $1 billion in revenue but gives no figures. 3Not found in reviewed sources. Cyber Insurance Coverage & Products page as read on 2026-09-23.

The cited overview does not set a universal limit or retention for this line. Ask for the proposed policy form, limits, retentions, exclusions, and conditions in the quote. 7Not publicly disclosed. Only the cited marketing page was reviewed for published limit and retention information; no policy-form entitlement is inferred.

Risk Services

Chubb says cyber policyholders get access to a panel of pre-approved incident response providers, a 24/7 hotline and Cyber Alert app, a Cyber Threat Intelligence Team, a Vulnerability Management Outreach program, and the Chubb Cyber Index for trend and cost data. 4Company-reported. Cyber Insurance for Businesses page, Cyber Services and Beyond Risk Transfer sections.

Confirm in your quote.

How to Apply

Agents and brokers can quote cyber alone through Cyber Central or bundled with other lines through Chubb Marketplace; multinational programs can be serviced locally in more than 35 countries. 3Company-reported. Cyber Insurance Coverage & Products page quoting section.

The page invites organizations to contact a Marsh McLennan Agency adviser or specialist to discuss placement. The page does not establish a quote, bind, or coverage-effective timeline. 7Company-reported. cyber marketed by marsh-mclennan-agency; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement.

Claims Support

Chubb reports 24/7 incident response availability by hotline or its Cyber Alert app, and publishes an annual Cyber Claims Landscape report analyzing claim frequency, severity and ransomware trends. 4Company-reported. Cyber Insurance for Businesses page; claims scenarios and report are company-reported.

Confirm in your quote.

Full Comparison

More Chubb vs Marsh McLennan Agency Comparisons

Other Cyber Insurance Comparisons

Sources

Chubb

  1. Insurance For Technology Companies. Chubb; Industry overview; Who we serve; Products and services: commercial package insurance (BOP, Benchmarq, Customarq), E&O/Cyber, Financial Lines, workers’ compensation, auto and umbrella; dedicated underwriting, claims and risk engineering. Accessed 2026-09-16.
  2. Terms Of Use. Chubb; Acceptance of Terms identifying Chubb Group Holdings Inc.; surplus-lines producer restriction; products not available to all users or jurisdictions; Chubb Limited safe-harbor language; Internet Portals for Chubb Business. Accessed 2026-09-16.
  3. Cyber Insurance Coverage & Products. Chubb; Cyber Enterprise Risk Management target clients and product features; Cyber insurance coverage first-party and third-party lists; Cyber crime by endorsement; quoting via Cyber Central and Marketplace. Accessed 2026-09-23.
  4. Cyber Insurance for Businesses. Chubb; Cyber Services section; Incident response section; 24/7 hotline and Cyber Alert app; "95% of Fortune 1000 companies are Chubb insured". Accessed 2026-09-23.

Marsh McLennan Agency

  1. Who We Are. Marsh McLennan Agency; Lines 193-195: ‘a business of Marsh’ and company-listed service lines across US and Canada. This does not establish the legal entity for an account, corporate ownership chart, or insurer role. Accessed 2026-09-29.
  2. Small Business Insurance Solutions. Marsh McLennan Agency; Lines 205-207: small-business audience and call invitation; lines 224-249 list six coverage categories and short descriptions; line 264 is an embedded form whose function is not stated. No form submitted. Accessed 2026-09-29.
  3. Cyber | MMA. Marsh McLennan Agency; Cyber solution overview and cyber-risk services. Accessed 2026-09-30.

Cyber Insurance Guide

  1. Cyber Insurance. Federal Trade Commission; Opening; First-Party and Third-Party Coverage; First-Party Coverage; Third-Party Coverage; What Should Your Cyber Insurance Policy Cover. Accessed 2026-09-16.
  2. CyberEdge specimen policy. AIG; General Terms §§4–6, PDF pp.3–6; Security and Privacy §1 p.11, §2(l)/(p) p.14, §3 pp.15–18, exclusions p.18; Event Management §1 and §2(h), PDF pp.19–20. Accessed 2026-09-16.

Updated . Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. Editorial policy. To suggest a correction, contact Spot with the page URL and supporting source.

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