CFC vs CNA: How Do They Compare for Crime Insurance?

CFC lists employee theft, funds-transfer fraud, client crime and on/off-premises theft within its US Management Liability package. CNA lists Crime in its modular Epack 3 product for private, public and nonprofit organizations. 5,12

What Is CFC Insurance?

CFC fits technology businesses seeking one eligible package for E&O, cyber, media/IP and general liability; buyers wanting to bind directly online should compare other routes. Its cyber policies may also include 24/7 incident support. 1,2,3,4

Read the CFC profile

Read the CFC Crime Insurance page

CNA Small Business Insurance: Products, Agents and Service

CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. 9,10,11

Read the CNA profile

Read the CNA Crime Insurance page

What Is Crime Insurance?

Crime insurance can help reimburse specified business losses from theft and fraud, including employee theft and forgery. Compare those protections separately and ask whether a payment sent after an impersonation scam is covered. 13,14,15,16,17

Read the full coverage guide

Key Differences in Crime Insurance

Crime Coverage Within a Package

CFC's reviewed US Management Liability materials include company crime for employee theft, funds-transfer fraud and credit-card/currency fraud, plus client crime and on/off-premises theft. That material does not offer crime as a standalone line in the package. CNA also places Crime inside a broader management-liability program, but describes Epack 3 as configurable so agents can select a mix of parts. A buyer choosing between these package structures should compare the selected crime sections, not just the product names. 5 5 5 12 12

Eligibility and Proposal Detail

CFC's brochure lists California-domiciled businesses and U.S. publicly traded companies among declined risks for the package. CNA describes management-liability risks for private and public companies and nonprofits, and provides applications through the Agent Center. Because CNA's broad audience description does not guarantee an individual risk qualifies, ask both teams to confirm appetite and the crime limits in writing. 5 12 12

What to Confirm in Crime Insurance Quotes

  • Ask CFC for crime limits, retentions, issuer and state eligibility for this package. 5 4
  • Ask CNA which Epack 3 parts are selected and the offered limits. 12

Review Scores

These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.

CFC

-/ 10

Review Score

No reviews found

The reviewed sources did not yield customer reviews of CFC; the available survey concerns UK brokers. The one rating we found is from UK brokers: 4.76 out of 5 in Insurance Times’ 2024/25 survey.[4][11]

Read CFC reviews

CNA

9.0/ 10

Review Score

1 rated source

Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.[1][5]

Read CNA reviews

Offering Details

CFC vs CNA: Crime Insurance: documented features by provider

CriteriaCFC CrimeCNA Management Liability Crime Coverage
Role in This Line

CFC includes crime coverage inside its US Management Liability package. The reviewed management-liability materials do not offer it as a standalone product within that package. 5,6Company-reported. Management-liability product page and brochure; package composition as CFC describes it.

CNA describes Epack 3 as a modular policy with a selected mix of management-liability parts rather than one mandatory bundle. 12Company-reported. The page does not establish which components a buyer can select for a specific risk or whether the crime coverage is offered standalone.

Issuing Insurer

CFC's regulatory page discloses CFC Underwriting Limited's FCA authorization and CFC's Lloyd's Syndicate 1988, managed by Asta Managing Agency Ltd, but neither the regulatory page nor the management-liability brochure names the carrier or syndicate that would issue a given US crime policy. 4,5Not publicly disclosed. Regulatory information page and brochure as read on 2026-09-23.

Confirm in your quote.

Who It’s For

CFC's brochure lists California-domiciled business and US publicly traded companies among the risks it declines for the package that carries this crime coverage. 5Company-reported. Brochure's 'What we decline' list; underwriting still applies to any individual business.

CNA describes management-liability risks for private and public companies and not-for-profit organizations. 12Company-reported. This is broad segment context, not a crime-specific acceptance rule.

Coverage Features

CFC's brochure describes company crime cover including employee theft, funds transfer fraud, and credit card and currency fraud. 5Company-reported. Brochure's 'Crime cover' description; the issued policy wording determines the actual insuring agreements and any sub-limits.

The brochure also lists client crime, meaning fraud by clients or their staff, and on-premises and off-premises theft, as part of the crime section. 5Company-reported. Brochure's 'Crime cover' description.

CFC separately sells crime coverage for employee infidelity and third-party fraud within its fintech package. The reviewed pages do not state whether that fintech crime coverage is the same crime coverage sold inside the management-liability package. 7,5Company-reported. Fintech product page compared against the management-liability brochure; both accessed 2026-09-23. This does not establish overlap or difference in wording between the two products.

CNA currently lists Crime among its Management Liability coverages and says Epack 3 can flexibly combine crime with selected management-liability exposures. 12Company-reported. The product page establishes a marketed option, not that all component lines must be purchased together.

Limits and Retentions

The reviewed brochure does not publish a dollar limit, sublimit or retention for crime coverage. Those figures appear only on the quote and declarations. 5Not publicly disclosed. Brochure as read on 2026-09-23.

Confirm in your quote.

How to Apply

Confirm in your quote.

CNA directs agents seeking an application to its Agent Center. 12Company-reported. The page does not state that a business can apply directly or identify all documents required for crime coverage.

Claims Support

CFC provides a US claim-notification route by phone, email and online form, and says a dedicated claims adjuster manages a claim from notification through resolution. 8Company-reported. Claims page as read on 2026-09-23; not specific to crime claim outcomes or timing.

Confirm in your quote.

Full Comparison

More CFC vs CNA Comparisons

Other Crime Insurance Comparisons

Sources

CFC

  1. About CFC. CFC; Matt Taylor biography: independent MGA and Syndicate 1988. Accessed 2026-09-16.
  2. Technology. CFC; Introduction; Technology key features; Digitally traded. Accessed 2026-09-16.
  3. Technology — United States product brochure. CFC; Page 1: coverage sections, including Products and services liability; Response app highlights; Limits and deductibles. Accessed 2026-09-16.
  4. Regulatory information. CFC; CFC Underwriting Limited; CFC Lloyd's Syndicate 1988. Accessed 2026-09-23.
  5. Management liability — United States product brochure. CFC; Crime cover; At a glance: What we like; What we decline; What else is in the policy? Accessed 2026-09-23.
  6. Management liability. CFC; Our management liability products: Management liability, Side A DIC. Accessed 2026-09-23.
  7. Fintech insurance. CFC; What does CFC's fintech policy cover? Crime coverage for employee infidelity and third-party fraud. Accessed 2026-09-23.
  8. Claims. CFC; Notify a claim or cyber incident; We're in it with you. Accessed 2026-09-23.

CNA

  1. Insurance for Small Businesses. CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark). Accessed 2026-09-28.
  2. CNA Connect Small Businessowners Policy (BOP) | CNA Insurance. CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
  3. General Disclaimer. CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29. Accessed 2026-09-29.
  4. Management Liability Insurance and Professional Liability. CNA; Current U.S. page: management liability names crime and kidnap/ransom/extortion; lists management product coverages and Epack 3 modular structure, application channel and caveats. Retrieved 2026-09-30. Accessed 2026-09-30.

Crime Insurance Guide

  1. Commercial Insurance Guide. California Department of Insurance; Crime. Accessed 2026-09-16.
  2. Crime Non-Financial Applications and Forms. Travelers; Opening paragraph; Sample Policy Forms. Accessed 2026-09-16.
  3. Crime Terms and Conditions. The Travelers Companies, Inc.; I.A–G, printed/PDF pages 1–4; III.RR, printed/PDF p.13; V.B.1–2, printed/PDF pp.18–20; Consideration, printed/PDF p.1; III.P p.8; V.A.3 pp.16–17; V.A.4 p.17; V.B.3 p.20; I.A.3 p.1; III.C p.7; III.S pp.8–9; III.II and III.KK p.12; III.QQ p.13; V.A.5 pp.17–18 (printed/PDF pages); IV.J–O, printed/PDF pages 14–15. Accessed 2026-09-16.
  4. Social Engineering Fraud Insurance. Chubb; Opening; coverage highlights. Accessed 2026-09-16.
  5. Commercial Crime Coverage Application. Travelers Casualty and Surety Company of America; I–III pages 1–2; IX–XI pages 3–4; V–VII, printed/PDF pages 2–3. Accessed 2026-09-16.

Updated . Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. Editorial policy. To suggest a correction, contact Spot with the page URL and supporting source.

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