Aon vs Liberty Mutual: How Do They Compare for Workers’ Compensation Insurance?

Liberty Mutual publishes state forms, provider lookups and pharmacy resources for policyholders; Aon describes construction workers’ comp brokerage and project advice. 3,5,6

What Is Aon?

Aon’s U.S. Commercial Risk terms describe brokerage for certain insurance programs, while its Middle Market page describes a dedicated practice for mid-sized organizations across North America. The public materials reviewed do not identify the licensed producer or insurer for a particular placement. Ask which entity will produce each line and which insurer will issue the policy; request jurisdiction details for the proposed placement and ask how compensation and claim notice work for your account. 1,2

Read the Aon profile

Read the Aon Workers’ Compensation Insurance page

What Is Liberty Mutual Business Insurance?

Liberty Mutual spans small-commercial, commercial, specialty, surety, and reinsurance businesses. The insurer and distribution route depend on the product, so check the offer and policy before you compare terms. 4,5

Read the Liberty Mutual profile

What Is Workers’ Compensation Insurance?

Workers’ compensation can pay medical care and part of an employee’s lost wages after a work-related injury or illness. If you have staff, check who is covered in each state; owners, contractors and some workers may be treated differently. 7,8,9,10

Read the full coverage guide

Key Differences in Workers’ Compensation Insurance

Construction Placement and Existing Policy Resources

Aon describes workers’ comp placement within its global construction practice. Liberty Mutual lists the line in its commercial catalogue and publishes policyholder resources. A construction employer can compare Aon’s placement role with Liberty’s documented support after a policy is in force. 3 5

Medical and State Services

Liberty Mutual directs policyholders to state forms and provider lookups and describes provider networks and pharmacy programs for work-injury claims. Aon describes project risk advice but does not detail these medical or claim resources. Ask which services apply to a proposed Liberty policy and who assists with claims through Aon. 3 5

New Business Eligibility

Liberty Mutual’s reviewed resources do not establish eligibility for new policies; Aon’s practice page also does not give class acceptance. Neither entry is an approval. Obtain a state- and class-specific quote before relying on the listing. 3 5

What to Confirm in Workers’ Compensation Insurance Quotes

  • Ask Liberty which state forms, provider network and pharmacy resources apply to each employee location. 3 5
  • Ask Aon which insurer and post-bind claim services are proposed. 3 5

Review Scores

These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.

Aon

6.1/ 10

Review Score

3 rated sources

Public ratings for Aon are low: Trustpilot shows 1.2 out of 5 from 782 reviews, and BBB shows 1.6 from five. Aon is a global firm, so those pages mostly reflect other parts of the business, not large U.S. commercial accounts.[4][6][7]

Read Aon reviews

Liberty Mutual

7.2/ 10

Review Score

2 rated sources

Customers give Liberty Mutual 4.2 out of 5 on Trustpilot from 3,836 reviews, but that page mixes auto, home and life customers with business ones. For business insurance specifically, NerdWallet gives 3.0 out of 5 and reports more complaints than expected.[4][1]

Read Liberty Mutual reviews

Offering Details

Aon vs Liberty Mutual: Workers’ Compensation Insurance: documented features by provider

CriteriaAon Workers’ Compensation brokerage and risk-advisory offeringWorkers Compensation
Role in This Line

Aon says its global construction practice designs and places risk solutions and uses broking experience and a global network across construction insurance lines. For workers’ compensation, this is evidence of Aon’s brokered market offering; the page does not identify the insurer for a buyer’s placement. 3Company-reported. Aon’s global construction and infrastructure practice page. This establishes a marketed brokerage/advisory offering, not policy issuance or account-specific placement.

Liberty Mutual lists workers compensation in its commercial catalogue and publishes policyholder resources for the line. 5,6Company-reported. Official Liberty Mutual commercial/product page; company-reported description scoped to Workers Compensation. Not policy wording, underwriting approval, state eligibility or a coverage guarantee.

Issuing Insurer

The reviewed practice page does not name the insurer or producing legal entity for a specific placement. Ask for both on the quote and binder. 3Not found in reviewed sources. Aon’s global practice page as reviewed 2026-09-30; no state-specific placement schedule or buyer quote was reviewed. This does not establish that Aon cannot arrange a placement.

Confirm in your quote.

Who It’s For

Aon describes its global construction and infrastructure practice as serving contractors, owners, developers, engineers, architects, designers, financiers and investors, and says it works with organizations of varied sizes and complexity. 3Company-reported. Audience described for Aon’s global construction and infrastructure practice. It does not establish U.S. state availability or underwriting eligibility for a placement.

Published resources direct policyholders to state-specific forms and provider lookup; these do not establish new-policy eligibility. 5,6Company-reported. Official Liberty Mutual commercial/product page; company-reported description scoped to Workers Compensation. Not policy wording, underwriting approval, state eligibility or a coverage guarantee.

Coverage Features

Aon lists Workers’ Compensation Insurance among the construction coverage areas it brokers. The page does not describe state-specific statutory benefits, employer-liability terms or how a buyer’s policy responds. 3Company-reported. Aon’s marketing description of the brokerage/coverage area. The page is not the insurer’s policy form and does not establish an insured's entitlement to coverage.

The company describes provider networks, pharmacy programs and state-specific resources for work-injury claims. 5,6Company-reported. Official Liberty Mutual commercial/product page; company-reported description scoped to Workers Compensation. Not policy wording, underwriting approval, state eligibility or a coverage guarantee.

Limits and Retentions

The reviewed page does not state a buyer-specific limit, retention, deductible or other placement terms. Confirm these in the quote, bond or issued policy. 3Not publicly disclosed. Aon’s global practice page as reviewed 2026-09-30; no quote, bond form or issued policy was reviewed.

Confirm in your quote.

Risk Services

Aon describes project risk-advisory services to understand project-specific risks and develop risk-transfer, management or mitigation strategies. It also describes a global construction team and market access. These are company-reported brokerage and advisory services, not coverage benefits. 3Company-reported. Company-reported advisory services on Aon’s global practice page; account-specific service scope is not stated.

Confirm in your quote.

How to Apply

Confirm in your quote.

The cited product page does not establish an online application or policy-binding path; ask the listed team or your broker/agent how this product is placed. 5,6Not found in reviewed sources. Reviewed product-page scope only. This not-found disposition is not a claim that no digital route exists.

Full Comparison

More Aon vs Liberty Mutual Comparisons

Other Workers’ Compensation Insurance Comparisons

Sources

Aon

  1. Commercial Risk Solutions U.S. Brokerage Terms of Service. Aon; Lines 120–127: certain-program broker-of-record scope, consultation, application assistance, client signature and bind instruction, and account administration; lines 140–147: variable and contingent compensation, potential placement incentive, and client request route; lines 206–213: no price guarantee and surplus-lines limitations; lines 229–231: client insurer-notice duty unless separately agreed. Accessed 2026-09-29.
  2. Middle Market Clients. Aon; Lines 125–132: mid-sized organizations and middle-market framing; lines 165–173: dedicated practice and North America statement; lines 188–224: Commercial Risk capabilities. No numeric company-size cutoff or U.S.-only eligibility rule is stated on the reviewed page. Accessed 2026-09-29.
  3. Construction and Infrastructure Insurance and Risk Management. Aon; Construction client audience and global placement role, lines 123–126; offering descriptions lines 135–156; coverage-area taxonomy lines 167–195; contact link lines 120–122. Global practice page; no U.S. state or account-specific placement schedule. Accessed 2026-09-30.

Liberty Mutual

  1. Company Profile. Liberty Mutual Group; Strategic business units paragraph: US Retail Markets (individuals/small businesses; small commercial; countrywide) and Global Risk Solutions (mid-size/large businesses; commercial, specialty, reinsurance, surety; worldwide). Accessed 2026-09-29.
  2. Commercial Insurance Solutions. Liberty Mutual Business Insurance; Commercial solutions index names commercial auto and fleet, cyber, environmental liability, equipment breakdown, excess and surplus, general liability, healthcare liability, inland marine, management liability, multinational, ocean marine, professional liability, property, reinsurance, surety, umbrella/excess and workers compensation. Disclosure says policy insurer is named when offered, may be an affiliate/subsidiary or surplus-lines insurer; states/jurisdictions and actual policy terms vary. Accessed 2026-09-29.
  3. Workers Compensation Resources. Liberty Mutual Business Insurance; Customer resources section describes medical-provider networks, pharmacy program, online provider lookup, and state-specific claims forms/posting notices; service statements are company-reported and do not establish policy eligibility. Accessed 2026-09-29.

Workers’ Compensation Insurance Guide

  1. Workers’ Compensation Insurance. National Association of Insurance Commissioners; Opening definition; mandatory coverage except Texas opt-in; exclusive remedy; monopolistic state funds; self-insurance note. Accessed 2026-09-16.
  2. Small Business Insurance. National Association of Insurance Commissioners; Typically covers medical expenses, rehabilitation costs and lost wages; check with your state insurance department; ask these questions / who qualifies as a covered employee (contractors, part-time staff, interns); payroll and type-of-work rating factors. Accessed 2026-09-16.
  3. DWC employer information. California Department of Industrial Relations, Division of Workers’ Compensation; Opening trade-off and California requirement; basic benefits including medical care, temporary and permanent disability, supplemental job displacement, return-to-work supplement and death benefits; out-of-state employer note. Accessed 2026-09-16.
  4. Employer resources. Texas Department of Insurance, Division of Workers’ Compensation; In Texas, private employers can choose to carry workers’ compensation insurance coverage, but it is not required in most cases; lost wages and medical benefits; except when gross negligence results in a fatality, coverage limits liability. Accessed 2026-09-16.

Updated . Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. Editorial policy. To suggest a correction, contact Spot with the page URL and supporting source.

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