Aon vs 
CNA: How Do They Compare for Cargo and Transit Insurance?
What Is Aon?
Aon’s U.S. Commercial Risk terms describe brokerage for certain insurance programs, while its Middle Market page describes a dedicated practice for mid-sized organizations across North America. The public materials reviewed do not identify the licensed producer or insurer for a particular placement. Ask which entity will produce each line and which insurer will issue the policy; request jurisdiction details for the proposed placement and ask how compensation and claim notice work for your account. 1,2
CNA Small Business Insurance: Products, Agents and Service
CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. 4,5,6
What Is Cargo and Transit Insurance?
Cargo coverage fits a shipper protecting goods it owns or a carrier responsible for another party’s goods. The quote needs to match who bears the loss, the shipment route and storage stops. 8,9,10,11
What Are the Key Differences Between Aon and CNA Cargo and Transit Insurance?
Transit Route and Optional Extensions
CNA describes insured goods moving from inland origin through final inland destination, including water or air transit and connecting conveyance. Its sell sheet also lists domestic and foreign transit, incidental storage, exhibition, and consignment options. Aon names loading, unloading, storage, and transit in its cargo description and offers separate excess-storage and stock-throughput options. Buyers should map route segments and storage intervals to determine whether one continuous form or added options are needed. 7 3
Policy Administration and Claims
CNA’s CNACargo.com lets agents and policyholders manage policies, issue certificates, and locate claims-settling agents; CNA also names dedicated cargo claims specialists. Aon describes cargo claims management and a global network coordinating local expertise. For an operations team shipping frequently, the distinction is a named policy administration portal versus broker-coordinated service. Confirm portal access, certificate turnaround, and the entity that makes claim decisions. 7 3
What Should You Confirm in Aon and CNA Cargo and Transit Insurance Quotes?
Aon and CNA Review Scores for 2026
These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.
Aon Review Score
Review Score
3 rated sources
Public ratings for Aon are low: Trustpilot shows 1.2 out of 5 from 782 reviews, and BBB shows 1.6 from five. Aon is a global firm, so those pages mostly reflect other parts of the business, not large U.S. commercial accounts.[4][6][7]
Read Aon reviewsCNA Review Score
Review Score
1 rated source
Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.[1][5]
Read CNA reviewsAon vs CNA Cargo and Transit Insurance Compared
Aon vs CNA: Cargo and Transit Insurance: documented features by provider
| Criteria | Aon Cargo and Transit brokerage and risk-advisory offering | CNA Ocean Cargo |
|---|---|---|
| Role in This Line | Aon states it offers cargo insurance solutions and describes its role as cargo broker. The page does not name the carrier that would insure a particular shipment or account. 3Company-reported. Aon’s official global product/capability page. The statement is limited to Aon’s marketing of brokerage or advisory services, not policy issuance. | Confirm in your quote. |
| Issuing Insurer | The reviewed page does not identify the insurer or the legal producing entity for a specific placement. Ask Aon to identify both for the quoted risk. 3Not found in reviewed sources. Aon’s global product/capability page reviewed 2026-09-30; no buyer quote, binder or policy was reviewed. This does not establish that no insurer or producing entity is available. | Confirm in your quote. |
| Who It’s For | Aon addresses businesses across industries that move raw materials, components, finished goods and appliances by road, rail, sea or air, domestically and internationally. 3Company-reported. Audience stated by Aon on its global capability page; this does not establish a specific applicant’s eligibility or placement availability by U.S. state. | Confirm in your quote. |
| Coverage Features | Aon describes cargo insurance for physical loss or damage to goods during transportation and describes goods as protected during loading, unloading, storage and transit. Its listed options include General Cargo, Excess Storage, Stock Throughput and Project Cargo/Marine Delay in Start-Up. These are Aon’s product descriptions, not a guarantee that a buyer’s policy includes every category or peril. 3Company-reported. Aon’s broker-authored explanation of the insurance line. It does not establish an individual insured’s policy entitlement; the insurer’s form, endorsements and declarations control. | CNA Ocean Cargo describes insured goods moving from inland origin through final inland destination, including water/air and connecting transit. 7Company-reported. Entity: CNA brand; underwriting company varies Product: Ocean Cargo Jurisdiction: United States Research source scope: U.S.-marketed ocean cargo policy and related transit; issuer/state terms vary Claim limitation: Company marketing summary only; issued policy forms, underwriting, jurisdictional availability, limits, exclusions and definitions control. Source/date qualification: Ocean Cargo sheet issue 202411 / ©2024; it is a marketing summary. Worldwide portal/claims descriptions do not establish worldwide territorial coverage. CNA lists cargo options for domestic/foreign transit, incidental storage, exhibition/consignment and related extensions. 7Company-reported. Entity: CNA brand; underwriting company varies Product: Ocean Cargo Jurisdiction: United States Research source scope: U.S.-marketed ocean cargo policy and related transit; issuer/state terms vary Claim limitation: Options and applicability depend on terms and selection. Source/date qualification: Ocean Cargo sheet issue 202411 / ©2024; it is a marketing summary. Worldwide portal/claims descriptions do not establish worldwide territorial coverage. |
| Limits and Retentions | The reviewed page does not state a standard buyer-specific limit, retention or deductible for this placement. Confirm amounts, sublimits and conditions in the quote and issued policy. 3Not publicly disclosed. Aon’s global product/capability page reviewed 2026-09-30; no buyer quote or policy form was reviewed. | Confirm in your quote. |
| Risk Services | Aon describes cargo broking, risk consulting, claims management and a global network coordinating local expertise. These are brokerage and advisory services, not the insurer’s claim decision or a guarantee of recovery. 3Company-reported. Company-reported brokerage and advisory services. Account-specific service terms are not stated. | CNA describes CNACargo.com for agents and Ocean Cargo policyholders to manage policies, issue certificates and locate claims-settling agents; dedicated cargo claims specialists handle claims worldwide. 7Company-reported. Entity: CNA brand; underwriting company varies Product: Ocean Cargo application and claims services Jurisdiction: United States Research source scope: U.S.-marketed ocean cargo policy and related transit; issuer/state terms vary Claim limitation: Company-reported digital/service description; availability/contract terms vary. Source/date qualification: Ocean Cargo sheet issue 202411 / ©2024; it is a marketing summary. Worldwide portal/claims descriptions do not establish worldwide territorial coverage. |
Related Pages for Aon vs CNA Cargo and Transit Insurance
Cargo and Transit Insurance Pages for Aon and CNA
Other Coverage Lines Compared for Aon vs CNA
Other Cargo and Transit Insurance Provider Comparisons
Sources for Aon vs CNA Cargo and Transit Insurance
Sources About Aon
- Commercial Risk Solutions U.S. Brokerage Terms of Service. Aon; Lines 120–127: certain-program broker-of-record scope, consultation, application assistance, client signature and bind instruction, and account administration; lines 140–147: variable and contingent compensation, potential placement incentive, and client request route; lines 206–213: no price guarantee and surplus-lines limitations; lines 229–231: client insurer-notice duty unless separately agreed. Accessed 2026-09-29.
- Middle Market Clients. Aon; Lines 125–132: mid-sized organizations and middle-market framing; lines 165–173: dedicated practice and North America statement; lines 188–224: Commercial Risk capabilities. No numeric company-size cutoff or U.S.-only eligibility rule is stated on the reviewed page. Accessed 2026-09-29.
- Cargo Insurance. Aon; Cargo insurance definition and transport scope, coverage examples including loading, unloading and storage, lines 123–175; broking, risk consulting, claims management and global cargo network services in ‘How Aon Can Help’; talk-to-team link at top. Accessed 2026-09-30.
Sources About CNA
- Insurance for Small Businesses. CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark). Accessed 2026-09-28.
- CNA Connect Small Businessowners Policy (BOP) | CNA Insurance. CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
- General Disclaimer. CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29. Accessed 2026-09-29.
- Ocean Cargo | CNA. CNA; pp. 1–2: transit scope, extensions, agent/insured portal and cargo claims specialists. Accessed 2026-09-28.
Sources for the Cargo and Transit Insurance Guide
- Commercial Insurance Guide. California Department of Insurance; Commercial Property; Inland Marine; What Should I Expect from a Broker-Agent. Accessed 2026-09-16.
- Shipping Options. International Trade Administration, U.S. Department of Commerce; Export Shipping Basics; Tips on International Shipping from U.S.; Working with Freight Forwarders. Accessed 2026-09-16.
- Special Documents. International Trade Administration, U.S. Department of Commerce; Insurance Certificate bullet. Accessed 2026-09-16.
- Motor Truck Cargo Legal Liability Coverage. American Association of Insurance Services, Inc.; hosted by National Unity; Coverage and Property Covered pp.1–2; Perils Excluded pp.6–7; Valuation p.8; How Much We Pay p.9; Transit definition p.13. Accessed 2026-09-16.
