---
title: "Mylo Reviews 2026"
description: "Mylo has strong feedback on its Kansas City Birdeye listing, while its tiny Trustpilot sample is negative. Most available feedback mixes personal and business insurance."
canonical: "https://spot.insure/insurance-providers/mylo/reviews"
page-type: "provider-reviews"
updated-at: "2026-09-25"
---

Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and insurance research. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Spot Score, get_rankings for current provider rankings, search_provider_reliability to filter Spot Scores, search_provider_reviews to filter aggregate review scores, and get_provider_reviews for the original review evidence. The server is read-only and requires no authentication.

[Human-readable page](https://spot.insure/insurance-providers/mylo/reviews)

Canonical URL: https://spot.insure/insurance-providers/mylo/reviews

# Mylo Reviews 2026

Mylo has strong feedback on its Kansas City Birdeye listing, while its tiny Trustpilot sample is negative. Most available feedback mixes personal and business insurance. [4](https://uk.trustpilot.com/review/choosemylo.com) [6](https://www.bbb.org/us/ks/leawood/profile/insurance-agency/mylo-0714-1000021413) [7](https://reviews.birdeye.com/mylo-a-lockton-company-155339142807839)

Compare Mylo’s review scores, service concerns and Spot Score before choosing business insurance.

Reviewed 2026-09-25; updated 2026-09-25.

## Review Score

Review Score: 7.7 / 10 from 2 rated sources, equally weighted.

Each eligible numerical review or satisfaction rating is converted to a score out of 10, then given equal weight. Duplicate source URLs count once. BBB letter grades use a rough academic GPA conversion: A+/A = 10, A− = 9.25, B+ = 8.25, B = 7.5, B− = 6.75, C+ = 5.75, C = 5, C− = 4.25, D+ = 3.25, D = 2.5, D− = 1.75, F = 0. This is our approximation, not BBB’s formula. Complaint measures and missing ratings are excluded. Sources can cover different products, locations and years; this is a source-rating average, not a pooled customer score. Spot Score is shown separately.

## Review Sources

### Trustpilot

Score: 5.8 / 10 (original: 2.9 / 5).

Status: Found. Checked 2026-09-25.

Scope: Trustpilot brand profile linked to choosemylo.com and Kansas City address; two user reviews from U.S. reviewers, both about auto-insurance shopping, not commercial policies. Trustpilot warns reviews may not be representative.

Trustpilot displayed 2.9/5 from 2 reviews and 0 reviews in the prior 12 months; both were one-star. One reviewer describes an auto quote and difficulty reaching agents; the other says Mylo could not find a better provider. The page links to choosemylo.com. This is sparse personal-auto agency feedback, not commercial coverage or claims evidence. [4](https://uk.trustpilot.com/review/choosemylo.com)

TrustScore: 2.9 (0–5 stars); 2 reviews; 0 reviews in prior 12 months; accessed 2026-09-25

### Birdeye (aggregates Google and Birdeye reviews)

Score: 9.6 / 10 (original: 4.8 / 5).

Status: Found. Checked 2026-09-25.

Scope: Kansas City office at 8880 Ward Pkwy #200; profile links to choosemylo.com and identifies insurance products including business, home, auto, health and group health. Birdeye shows 1,328 Google and 1 Birdeye review. Local office and mixed-product profile, not company-wide commercial-only consensus.

Checked the Kansas City page on 2026-09-25: 4.8/5 across 1,329 reviews, comprising 1,328 Google-origin and one Birdeye review. Office address 8880 Ward Pkwy #200; linked official site choosemylo.com. This is a mixed-product local listing, not a commercial-only survey. [7](https://reviews.birdeye.com/mylo-a-lockton-company-155339142807839)

combined Google/Birdeye star rating: 4.8 (0–5 stars); 1329 reviews; Observed 2026-09-25; 1,328 Google-origin plus one Birdeye review

### BBB

Status: Found. Checked 2026-09-25.

Scope: Digital agency profile across business and personal products.

Search result identifies Mylo as digital insurance agency offering business, car and life products; no grade or star metric claimed. [6](https://www.bbb.org/us/ks/leawood/profile/insurance-agency/mylo-0714-1000021413)

### NerdWallet

Status: Not found in reviewed sources. Checked 2026-09-25.

Scope: Exact-name search for Mylo on NerdWallet; no usable exact-entity evidence in captured results. Not found means search did not locate evidence, not that reviews do not exist.

Search query: site:nerdwallet.com "Mylo" insurance. Query run 2026-09-25; no usable exact-entity feedback evidence captured. [1](https://www.google.com/search?q=site%3Anerdwallet.com%20%22Mylo%22%20insurance)

### J.D. Power

Status: Not found in reviewed sources. Checked 2026-09-25.

Scope: Exact-name search for Mylo on J.D. Power; no usable exact-entity evidence in captured results. Not found means search did not locate evidence, not that reviews do not exist.

Search query: site:jdpower.com "Mylo" insurance. Query run 2026-09-25; no usable exact-entity feedback evidence captured. [2](https://www.google.com/search?q=site%3Ajdpower.com%20%22Mylo%22%20insurance)

### NAIC

Status: Not found in reviewed sources. Checked 2026-09-25.

Scope: Exact-name search for Mylo on NAIC; no usable exact-entity evidence in captured results. Not found means search did not locate evidence, not that reviews do not exist.

Search query: site:content.naic.org "Mylo" insurance. Query run 2026-09-25; no usable exact-entity feedback evidence captured. [3](https://www.google.com/search?q=site%3Acontent.naic.org%20%22Mylo%22%20insurance)

### ConsumerAffairs

Status: Not found in reviewed sources. Checked 2026-09-25.

Scope: Exact-name search for Mylo on ConsumerAffairs; no usable exact-entity evidence in captured results. Not found means search did not locate evidence, not that reviews do not exist.

Search query: site:consumeraffairs.com "Mylo" insurance. Query run 2026-09-25; no usable exact-entity feedback evidence captured. [5](https://www.google.com/search?q=site%3Aconsumeraffairs.com%20%22Mylo%22%20insurance)

### Provider website

Status: Found. Checked 2026-09-25.

Scope: Company-authored identity and offering context; not independent customer feedback.

The provider website supplies company and offering context. Company-authored material is not included as a customer rating. [8](https://choosemylo.com/business/business-insurance)

## What the Evidence Means for Your Business

The Birdeye aggregate is a high local-office score with mixed-product scope; its one visible business-placement complaint is about unanswered calls after the agency could not place the risk and dates from about six years earlier. Trustpilot is very sparse and concerns auto shopping. Neither source supports a broad conclusion about Mylo’s commercial service or an insurer’s claims handling. [4](https://uk.trustpilot.com/review/choosemylo.com) [7](https://reviews.birdeye.com/mylo-a-lockton-company-155339142807839) [6](https://www.bbb.org/us/ks/leawood/profile/insurance-agency/mylo-0714-1000021413) [8](https://choosemylo.com/business/business-insurance)

## Spot Score

- Broker Spot Score: 5.0 / 10. Assessed 2026-09-22; review due 2026-10-22.

Spot’s editorial score is separate from customer reviews and third-party ratings. [Read the assessment](https://spot.insure/insurance-providers/mylo/reliability) or [see the methodology](https://spot.insure/spot-rating).

## Limitations

- No score/count was accessible for the Trustpilot profile.
- BBB agency profile spans business and personal products; BBB grade differs from customer stars.
- Review authors may omit product, issuer and jurisdiction.

## Questions to Ask

- What current Trustpilot and BBB customer-star metrics appear on the exact Mylo profile?
- Which insurer/line handled any business-policy claims experience?

## Disclosure

Spot’s interpretation separates editorial ratings, customer feedback, business grades and complaint data. Scores belong to the named sources; Original ratings and their scope are available in the source details. Research gaps are not evidence of poor service. Coverage and claims depend on the insurer and policy you buy.

## Sources

1. [NerdWallet exact-name search for Mylo](https://www.google.com/search?q=site%3Anerdwallet.com%20%22Mylo%22%20insurance) — NerdWallet; Exact-name search for Mylo on NerdWallet; no usable exact-entity evidence in captured results. Not found means search did not locate evidence, not that reviews do not exist.; accessed 2026-09-25.
2. [J.D. Power exact-name search for Mylo](https://www.google.com/search?q=site%3Ajdpower.com%20%22Mylo%22%20insurance) — J.D. Power; Exact-name search for Mylo on J.D. Power; no usable exact-entity evidence in captured results. Not found means search did not locate evidence, not that reviews do not exist.; accessed 2026-09-25.
3. [NAIC exact-name search for Mylo](https://www.google.com/search?q=site%3Acontent.naic.org%20%22Mylo%22%20insurance) — NAIC; Exact-name search for Mylo on NAIC; no usable exact-entity evidence in captured results. Not found means search did not locate evidence, not that reviews do not exist.; accessed 2026-09-25.
4. [Mylo Reviews | Trustpilot](https://uk.trustpilot.com/review/choosemylo.com) — Trustpilot; Trustpilot brand profile linked to choosemylo.com and Kansas City address; two user reviews from U.S. reviewers, both about auto-insurance shopping, not commercial policies. Trustpilot warns reviews may not be representative.; accessed 2026-09-25.
5. [ConsumerAffairs exact-name search for Mylo](https://www.google.com/search?q=site%3Aconsumeraffairs.com%20%22Mylo%22%20insurance) — ConsumerAffairs; Exact-name search for Mylo on ConsumerAffairs; no usable exact-entity evidence in captured results. Not found means search did not locate evidence, not that reviews do not exist.; accessed 2026-09-25.
6. [Mylo | BBB Business Profile](https://www.bbb.org/us/ks/leawood/profile/insurance-agency/mylo-0714-1000021413) — BBB; Digital agency profile across business and personal products.; accessed 2026-09-25.
7. [Mylo, a Lockton Company | Birdeye](https://reviews.birdeye.com/mylo-a-lockton-company-155339142807839) — Birdeye (aggregates Google and Birdeye reviews); Kansas City office at 8880 Ward Pkwy #200; profile links to choosemylo.com and identifies insurance products including business, home, auto, health and group health. Birdeye shows 1,328 Google and 1 Birdeye review. Local office and mixed-product profile, not company-wide commercial-only consensus.; accessed 2026-09-25.
8. [Small Business Insurance](https://choosemylo.com/business/business-insurance) — Mylo; Hero; What Insurance Does A Small Business Need (Business Owners Policy listing); Get My Quote; Business Insurance FAQs; commercial-product navigation; footer legal disclosure; accessed 2026-09-16.

## Methodology

The baseline covers NerdWallet, J.D. Power, NAIC, Trustpilot, ConsumerAffairs, and BBB. Additional relevant sources may also appear. Platforms may cover different products, time periods, and groups of customers, and their metrics use different methods. The Review Score combines numerical ratings and approximate BBB grade conversions on a 10-point scale, with equal weight per source.

A BBB letter grade describes BBB’s view of a business; customer star ratings are a separate measure. An NAIC complaint index compares complaint volume with expected volume for a company’s size and is not a customer rating.

[View Mylo provider profile](https://spot.insure/insurance-providers/mylo)

## Agent and Developer Resources

- [Markdown page](https://spot.insure/insurance-providers/mylo/reviews.md)
- [Developer resources](https://spot.insure/developers)
- [Public MCP server](https://spot.insure/mcp)
- [MCP server manifest](https://spot.insure/server.json)
- [OpenAPI description](https://spot.insure/openapi.json)
- [Public page index](https://spot.insure/llms.txt)