---
title: "Product Recall Insurance in New Mexico"
description: "New Mexico requires a packaged-food operational plan to address distribution, labeling and recall procedures, and its food-processing rule authorizes the Environment Department secretary to order a suspected lot recalled at the processor’s expense if the plant refuses a voluntary recall."
canonical: "https://spot.insure/coverage/product-recall/new-mexico"
page-type: "coverage-state-guide"
updated-at: "2026-09-29"
---

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# Product Recall Insurance in New Mexico

New Mexico requires a packaged-food operational plan to address distribution, labeling and recall procedures, and its food-processing rule authorizes the Environment Department secretary to order a suspected lot recalled at the processor’s expense if the plant refuses a voluntary recall. A manufacturer should price the cost of a state-directed retrieval or approved disposal separately from ordinary notice and shipping expenses.[^1][^2]

**Coverage:** [Product recall](/coverage/product-recall) · [New Mexico](/coverage/states/new-mexico)

## What Is Product Recall?

Product recall insurance can pay specified costs to locate and withdraw a product after a covered problem. It fits businesses that could face recall logistics; product liability does not automatically pay those costs, so compare the trigger and covered expenses. [Read the national Product recall guide](/coverage/product-recall).

## What to Watch for in New Mexico

### Build the Recall Into the Plan

New Mexico’s packaged-food operational plan has to describe distribution and recall procedures. Make sure the plan can identify every consignee by lot and names the person who can halt shipments after a safety signal.[^1]

### State-Ordered Lot Retrieval

If a New Mexico processor refuses a voluntary recall, the Environment Department secretary may order a mandatory recall of the suspected lot at the processor’s expense. Ask whether that order and the cost of reaching downstream buyers trigger the policy’s recall definition.[^1]

### Confirm Approved Disposal

The state rule defines recall to include return to a manufacturer or distributor or disposal by approved methods. Get the approval path and proof-of-destruction requirements from the relevant regulator before budgeting the policy’s disposal sublimit.[^1]

## Who Regulates Insurance in New Mexico

**New Mexico Office of Superintendent of Insurance.** New Mexico OSI licenses insurance producers and agencies, oversees insurers and reviews insurance forms and rates. Its Consumer Assistance Bureau accepts insurance complaints, including complaints involving commercial and business insurance.[^3][^4][^5][^6]

- [Regulator website](https://osi.state.nm.us/en/)
- [License lookup](https://www.osi.state.nm.us/en/license-status-verification/)
- [File a complaint](https://osi.state.nm.us/en/complaints/)
- Phone: 855-427-5674

### Surplus-Lines Tax and Stamping Office

**Reported tax rate:** 3.003% of taxable surplus-lines premium (verify allocation and current return instructions) New Mexico’s surplus-lines tax is listed as 3.003% of taxable premium in the state’s surplus-lines tax-return instructions; confirm current allocation and filing treatment with the New Mexico Taxation and Revenue Department because its current program page distinguishes broker-placed surplus lines from independently procured insurance. Surplus-lines coverage is issued by an unauthorized insurer and is outside ordinary state guaranty-association protection; do not treat the separate self-procured tax as the surplus-lines broker tax.[^7][^8][^9][^10]

## Providers With Documented State Licenses

No provider in Spot’s research documents both a state license record and this coverage line. This does not establish that providers are unlicensed. [Check the regulator’s license lookup](https://www.osi.state.nm.us/en/license-status-verification/) and confirm availability with a provider when requesting a quote.

## Questions to Ask Before You Buy in New Mexico

1. What must a New Mexico packaged-food plan say about a recall?
2. Can New Mexico require a processor to pay for a recall?
3. Which New Mexico agency should my response team contact first, and what records should we provide?

## Product Recall in New Mexico: FAQ

### What must a New Mexico packaged-food plan say about a recall?

New Mexico’s operational-plan rule includes recall procedures along with distribution and labeling. Keep a lot-level consignee list ready so retrieval can begin without rebuilding shipment records.[^1]

### Can New Mexico require a processor to pay for a recall?

Yes. If a processor refuses a voluntary recall, the rule permits the secretary to order recall of the suspected lot at that processor’s expense. Confirm whether your policy responds to that state order and its retrieval costs.[^1]

## Product Recall in Other States

- [Alabama](/coverage/product-recall/alabama)
- [Alaska](/coverage/product-recall/alaska)
- [Arizona](/coverage/product-recall/arizona)
- [Arkansas](/coverage/product-recall/arkansas)
- [California](/coverage/product-recall/california)
- [Colorado](/coverage/product-recall/colorado)
- [Connecticut](/coverage/product-recall/connecticut)
- [Delaware](/coverage/product-recall/delaware)
- [District of Columbia](/coverage/product-recall/district-of-columbia)
- [Florida](/coverage/product-recall/florida)
- [Georgia](/coverage/product-recall/georgia)
- [Hawaii](/coverage/product-recall/hawaii)
- [Idaho](/coverage/product-recall/idaho)
- [Illinois](/coverage/product-recall/illinois)
- [Indiana](/coverage/product-recall/indiana)
- [Iowa](/coverage/product-recall/iowa)
- [Kansas](/coverage/product-recall/kansas)
- [Kentucky](/coverage/product-recall/kentucky)
- [Louisiana](/coverage/product-recall/louisiana)
- [Maine](/coverage/product-recall/maine)
- [Maryland](/coverage/product-recall/maryland)
- [Massachusetts](/coverage/product-recall/massachusetts)
- [Michigan](/coverage/product-recall/michigan)
- [Minnesota](/coverage/product-recall/minnesota)
- [Mississippi](/coverage/product-recall/mississippi)
- [Missouri](/coverage/product-recall/missouri)
- [Montana](/coverage/product-recall/montana)
- [Nebraska](/coverage/product-recall/nebraska)
- [Nevada](/coverage/product-recall/nevada)
- [New Hampshire](/coverage/product-recall/new-hampshire)
- [New Jersey](/coverage/product-recall/new-jersey)
- [New York](/coverage/product-recall/new-york)
- [North Carolina](/coverage/product-recall/north-carolina)
- [North Dakota](/coverage/product-recall/north-dakota)
- [Ohio](/coverage/product-recall/ohio)
- [Oklahoma](/coverage/product-recall/oklahoma)
- [Oregon](/coverage/product-recall/oregon)
- [Pennsylvania](/coverage/product-recall/pennsylvania)
- [Rhode Island](/coverage/product-recall/rhode-island)
- [South Carolina](/coverage/product-recall/south-carolina)
- [South Dakota](/coverage/product-recall/south-dakota)
- [Tennessee](/coverage/product-recall/tennessee)
- [Texas](/coverage/product-recall/texas)
- [Utah](/coverage/product-recall/utah)
- [Vermont](/coverage/product-recall/vermont)
- [Virginia](/coverage/product-recall/virginia)
- [Washington](/coverage/product-recall/washington)
- [West Virginia](/coverage/product-recall/west-virginia)
- [Wisconsin](/coverage/product-recall/wisconsin)
- [Wyoming](/coverage/product-recall/wyoming)

[Other Coverage in New Mexico](/coverage/states/new-mexico)

## Sources

[^1]: [7.6.2 NMAC: Food Service and Food Processing Regulations](https://www.srca.nm.gov/parts/title07/07.006.0002.html) — New Mexico State Records Center and Archives; 7.6.2.8; food processing plant operational plan and recall provision. Accessed 2026-09-29.
[^2]: [7.6.2 NMAC, Official Version](https://www.env.nm.gov/foodprogram/wp-content/uploads/sites/8/2025/06/7.6.2-NMAC-2019-Official-Version-Secured.pdf) — New Mexico Environment Department; Definitions; “recall” means return or approved disposal of food suspected unsafe. Accessed 2026-09-29.
[^3]: [Office of the Superintendent of Insurance](https://osi.state.nm.us/en/) — New Mexico Office of Superintendent of Insurance; Official OSI homepage says it licenses individuals and agencies, oversees business insurance and reviews rates/forms.. Accessed 2026-09-28.
[^4]: [License Status Verification](https://osi.state.nm.us/en/license-status-verification/) — New Mexico Office of Superintendent of Insurance; Official page says OSI/NAIC public verification checks producer, adjuster, surplus-lines broker and TPA license status.. Accessed 2026-09-28.
[^5]: [File a Complaint](https://osi.state.nm.us/en/complaints/) — New Mexico Office of Superintendent of Insurance; Official complaint page says OSI accepts complaints against insurers and agents; current agency page discusses complaint filing. OSI site redirects from www host, which the web verifier could not fetch.. Accessed 2026-09-28.
[^6]: [Consumer Assistance](https://osi.state.nm.us/en/consumer-assistance/) — New Mexico Office of Superintendent of Insurance; Official OSI page expressly includes commercial and business insurance complaints; consumer assistance.. Accessed 2026-09-28.
[^7]: [Surplus Lines Premium Tax Return (TRD-41397)](https://realfile.tax.newmexico.gov/trd-41397.pdf) — New Mexico Taxation and Revenue Department; State tax return and instructions establish 3.003% rate; accessible as an official PDF download, but its revision date is not explicit in the current web-indexed copy.. Accessed 2026-09-28.
[^8]: [Insurance Premium Tax and Self-Insured Group Tax Programs](https://www.tax.newmexico.gov/businesses/insurance-premium-tax-program/) — New Mexico Taxation and Revenue Department; Current program page distinguishes surplus-lines broker premium tax from self-procured nonadmitted-insurance tax under §7-40-3(A). It does not display the surplus-lines rate.. Accessed 2026-09-28.
[^9]: [NMSA 1978, Chapter 59A, Article 14, Surplus Lines Insurance](https://nmonesource.com/nmos/nmsa/en/item/4416/index.do) — New Mexico Legislature / New Mexico Compilation Commission; Surplus-lines act; insurer notice, licensing and placement provisions. Direct statute host should be checked if it changes route.. Accessed 2026-09-28.
[^10]: [NMSA 1978, §59A-14-5](https://nmonesource.com/nmos/nmsa/en/item/4416/index.do) — New Mexico Legislature / New Mexico Compilation Commission; Surplus-lines policy notice describes lack of state guaranty association protection.. Accessed 2026-09-28.
[^11]: [Licenses](https://www.at-bay.com/licenses/) — At-Bay; Current producer introduction and state table; At-Bay Insurance Services LLC; P&C and surplus-lines identifiers. Accessed 2026-09-21.
[^12]: [Licenses and Carriers](https://www.coalitioninc.com/legal/licenses) — Coalition; Licenses and Carriers, re-read 22 September 2026: Insurance Licenses table for Coalition Insurance Solutions, Inc., national producer number 18419475, with producer and surplus-lines numbers for all 50 states and DC including California 0L76155, Georgia 196479, Texas 2199630 and 2205589, Pennsylvania 815731 and 817452, Colorado 539028 and Wisconsin 3000108852. Insurance Carriers table naming, with NAIC numbers, Allianz Underwriters Insurance Company 36420, Arch Specialty Insurance Company 21199, Ascot Specialty Insurance Company 45055, Ascot Insurance Company 23752, Aspen Specialty Insurance Company 10717, Chaucer Insurance Company DAC, Coalition Insurance Company 29530, Fireman's Fund Indemnity Corporation 11380, Fortegra Specialty Insurance Company 16823, Lloyd's of London, MSIG Specialty Insurance USA Inc. 34886, MS Transverse Specialty Insurance Company 41807, Steadfast Insurance Company 26387, Vantage Risk Specialty Insurance Company 16275 and Zurich American Insurance Company 16535.. Accessed 2026-09-22.
[^13]: [About Hiscox US Insurance](https://www.hiscox.com/about-hiscox-insurance) — Hiscox; Hiscox Insurance Company Inc. NAIC 10200 as Chicago, IL domiciled insurer admitted or licensed in all 50 states and D.C.; Hiscox Inc. as general agent and Lloyd’s coverholder for Syndicates 33 and 3624; surplus-lines placements through licensed surplus-lines brokers; A.M. Best rating statement. Accessed 2026-09-16.
[^14]: [Licenses](https://www.nextinsurance.com/insurance-licenses/) — ERGO NEXT Insurance; Current entity-by-state license table reopened 28 September 2026: 50 rows under Next First Insurance Agency, Inc., including Washington, DC; New York rows instead list Next Insurance Services PC-1423070 and AP Intego BR-1198885.. Accessed 2026-09-28.
[^15]: [Insurance Licenses by State](https://www.techinsurance.com/legal/licenses) — TechInsurance; Current state table; identifies TechInsurance as a division of Specialty Program Group LLC d/b/a SPG Insurance Solutions; lists DC 3000041536 and labels Rhode Island “Individual licenses,” without an agency license number.. Accessed 2026-09-28.
[^16]: [Licenses](https://www.vouch.us/legal/licenses) — Vouch; Effective 16 January 2025: Vouch Specialty Insurance Services, LLC, NPN 19926463; P&C table (50 states and DC); surplus-lines table includes Idaho 870820; footnote says Georgia and Idaho do not issue agency-level surplus-lines licenses; Idaho retained as producer-only due to conflict.. Accessed 2026-09-15.

Updated 2026-09-29.

This guide is informational and does not determine whether a policy is available or meets your needs. [Editorial policy](/editorial-policy). To suggest a correction, [contact Spot](/contact) with a supporting source.

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