---
title: "Usi vs Zurich U.S."
description: "Compare Usi and Zurich U.S. by business role, documented product lines, application route, and policyholder service."
canonical: "https://spot.insure/compare/usi-vs-zurich"
page-type: "provider-comparison"
updated-at: "2026-09-30"
---

Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and insurance research. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Spot Score, get_rankings for current provider rankings, search_provider_reliability to filter Spot Scores, search_provider_reviews to filter aggregate review scores, and get_provider_reviews for the original review evidence. The server is read-only and requires no authentication.

[Human-readable page](https://spot.insure/compare/usi-vs-zurich)

# Usi vs Zurich U.S.

Compare Usi and Zurich U.S. by business role, documented product lines, application route, and policyholder service.

## Before You Quote

Ask each provider about eligibility, the issuing insurer, policy wording, limits, retentions, exclusions and costs for your business.

## Highlights

Usi describes a brokerage or broker-mediated route, while Zurich U.S. directs commercial buyers to agents and brokers; compare the listed products, named insurer, submission route, and service contact against your business and policy needs. [2](https://www.usi.com/about-usi "The Power of ONE") [1](https://www.usi.com/ "Insurance Brokerage and Consulting") [8](https://www.usi.com/commissions-fees/ "Commissions and Fees") [21](https://www.prnewswire.com/news-releases/aon-to-acquire-usi-to-establish-the-premier-us-middle-market-platform-302864628.html "Aon to acquire USI to establish the premier U.S. middle-market platform") [10](https://www.usi.com/property-casualty/technology/ "Technology Insurance") [9](https://www.usi.com/property-casualty "P&C Insurance and Risk Consulting") [5](https://www.usi.com/contact-us/ "Contact Us") [17](https://www.usi.com/executive-insights/executive-series-articles/supplemental/emerging-business/q3-2023/protect-against-management-liability-risks/ "Protect Your Company and Personal Assets From Management Liability Risks") [3](https://www.usi.com/about-usi/the-power-of-one/the-usi-one-advantage/ "The USI ONE Advantage") [53](https://www.zurichna.com/about "About Us | Zurich U.S. | Commercial Insurance") [54](https://www.zurichna.com/media/about-zurich "About Zurich U.S. | Zurich U.S. Insurance") [58](https://www.zurichna.com/brokers "Agents and Brokers | Zurich U.S.") [59](https://www.zurichna.com/about/contact-us "Contact Zurich U.S.") [60](https://www.zurichna.com/digital-application-suite "My Zurich customer portal")

## Provider Reliability Assessments

These sourced assessments are shown for context; this comparison does not select a winner.

### USI Insurance Services

Role: Broker.

Broker Spot Score: **5.3/10** (partial score; 15% of this role's weighting included). Assessed 2026-09-22; review due 2026-10-22. Excluded factors: Identity and Authority (Current authority and applicable appointments or delegations have not been independently established across the assessed scope.); Carrier-Network Strength (The reviewed evidence does not name the carrier and capacity arrangements behind the assessed programs, so the relationships cannot be assessed.); Regulatory Conduct (A complete, exact-entity regulatory-conduct review for the preceding five years is unavailable.).

Read the [full reliability assessment](https://spot.insure/insurance-providers/usi/reliability).

### Zurich U.S.

Role: Insurance carrier.

Carrier & MGA Spot Score: **Not Rated**. Assessed 2026-09-29; review due 2026-10-29.

Read the [full reliability assessment](https://spot.insure/insurance-providers/zurich/reliability).

## USI Insurance Services Reviews

Review Score: 6.4 / 10 from 1 rated source, equally weighted.

USI’s public feedback is too sparse and office-specific for a firmwide verdict. Check the local team’s responsiveness and experience with your type of business.

- BBB: BBB complaint count 4. BBB business-profile grade is distinct from customer-review stars; branch/parent scope matters. Period: three years preceding access 2026-09-25. Checked 2026-09-25. [BBB result for USI Insurance Services](https://www.bbb.org/us/ny/valhalla/profile/insurance-agency/usi-insurance-services-0121-97856/complaints)
- Google reviews via Birdeye: Birdeye office listing rating from Google reviews 3.2 (5 stars); 9 reviews. One Louisville office listing, not firmwide. Birdeye shows Google-origin reviews (9) and 0 Birdeye-native reviews; this duplicates a Google source stream and is not independent of Google. Period: accessed 2026-09-25. Checked 2026-09-25. [USI office, Louisville, KY — Birdeye listing of Google reviews](https://reviews.birdeye.com/usi-insurance-145632496752867)

Reviewed 2026-09-25. [Read the sourced review](https://spot.insure/insurance-providers/usi/reviews).

## Zurich U.S. Reviews

Review Score: not enough ratings.

The available Zurich review evidence is mixed and comes from distinct populations: a car-rental-business editorial rating, broad global and U.S. review-platform snapshots, and a BBB business-profile grade. These are not a representative measure of every Zurich commercial policy or claim.

- NerdWallet: editorial rating 4.5 (5). U.S. commercial rental-fleet insurance publisher review; editorial evaluation, not a consumer average or all-line Zurich result. Period: Page updated July 10, 2026. Checked 2026-09-29. [Best Insurance Companies for Car Rental Businesses](https://www.nerdwallet.com/business/insurance/learn/car-rental-business-insurance)
- Trustpilot: TrustScore 1.2 (5); 748 reviews. Global Zurich Insurance Group profile; mixed countries and products, not U.S. commercial-policyholder satisfaction. Period: Snapshot 2026-09-29. Checked 2026-09-29. [Zurich Insurance Reviews](https://www.trustpilot.com/review/www.zurich.com)
- ConsumerAffairs: customer rating 1.0 (5); 72 reviews. U.S. Zurich North America/Property & Casualty profile; mixed products and customer populations, not line-specific commercial results. Period: Snapshot 2026-09-29. Checked 2026-09-29. [Zurich Property & Casualty Insurance Reviews from Real Customers](https://www.consumeraffairs.com/insurance/zurich-north-america-insurance.html)
- BBB: customer review rating 1.14 (5); 116 reviews. Customer-submitted reviews on the Zurich American Insurance Company profile; not a line-specific or representative policyholder survey. Period: Snapshot 2026-09-29. Checked 2026-09-29. [Zurich American Insurance Company Customer Reviews](https://www.bbb.org/us/tx/dallas/profile/insurance-companies/zurich-american-insurance-company-0875-90008903/customer-reviews)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/zurich/reviews).

## Introduction

If you are choosing where to start a commercial insurance conversation, this pair helps separate Usi's documented role from Zurich's agent-and-broker placement route. The records describe business activities and marketed products; they do not establish that either route will quote or issue a particular policy for your company. [2](https://www.usi.com/about-usi "The Power of ONE") [1](https://www.usi.com/ "Insurance Brokerage and Consulting") [8](https://www.usi.com/commissions-fees/ "Commissions and Fees") [21](https://www.prnewswire.com/news-releases/aon-to-acquire-usi-to-establish-the-premier-us-middle-market-platform-302864628.html "Aon to acquire USI to establish the premier U.S. middle-market platform") [58](https://www.zurichna.com/brokers "Agents and Brokers | Zurich U.S.") [59](https://www.zurichna.com/about/contact-us "Contact Zurich U.S.")



## Coverage Comparison

| Coverage Type | USI Insurance Services | Zurich U.S. |
| --- | --- | --- |
| [Builders risk](https://spot.insure/coverage/builders-risk) | Not listed | Listed: Zurich markets a Commercial Builders Risk program for construction projects; the project-value language conflicts within Zurich’s own page and requires confirmation. [52](https://www.zurichna.com/insurance/zpm/construction/commercial "Commercial Builders Risk Program | Zurich Insurance") |
| [Cargo and transit](https://spot.insure/coverage/cargo-transit) | Listed: USI arranges cargo and transit insurance. [10](https://www.usi.com/property-casualty/technology/ "Technology Insurance") | Not listed |
| [Commercial auto](https://spot.insure/coverage/commercial-auto) | Listed: USI arranges commercial auto insurance. [9](https://www.usi.com/property-casualty "P&C Insurance and Risk Consulting") [11](https://www.usi.com/property-casualty/business-services/ "Business Services") | Listed: Zurich markets commercial auto for rental fleets; the reviewed source does not establish the same terms for all commercial-auto classes. [37](https://www.zurichna.com/insurance/auto-rental "Vehicle Rental Business Insurance: Car, Motorcycle, Truck, RV | Zurich") |
| [Commercial property](https://spot.insure/coverage/commercial-property) | Listed: USI arranges commercial property insurance. [10](https://www.usi.com/property-casualty/technology/ "Technology Insurance") [9](https://www.usi.com/property-casualty "P&C Insurance and Risk Consulting") | Listed: Zurich markets commercial property insurance. [35](https://www.zurichna.com/insurance/commercial-property "Commercial Property Insurance: Building & Business | Zurich") |
| [Crime](https://spot.insure/coverage/crime) | Listed: USI arranges crime insurance. [11](https://www.usi.com/property-casualty/business-services/ "Business Services") | Listed: Zurich markets commercial crime insurance as standalone policies and as package solutions; package structure is distinct from any specific policy terms. [29](https://www.zurichna.com/insurance/management-liability/crime-insurance "Commercial Crime & Fidelity Insurance Coverage | Zurich U.S.") |
| [Cyber liability](https://spot.insure/coverage/cyber) | Listed: USI arranges cyber insurance. [10](https://www.usi.com/property-casualty/technology/ "Technology Insurance") [15](https://ucontent.usi.com/solution-insights/privasafe/ "USI Exclusive PrivaSafe") [9](https://www.usi.com/property-casualty "P&C Insurance and Risk Consulting") | Listed: Zurich markets cyber insurance for businesses; cover and policy form depend on the selected product. [32](https://www.zurichna.com/insurance/cyber "Cyber Security Insurance and Coverage | Zurich Insurance") |
| [Directors and officers](https://spot.insure/coverage/directors-officers) | Listed: USI arranges directors and officers liability insurance. [10](https://www.usi.com/property-casualty/technology/ "Technology Insurance") [11](https://www.usi.com/property-casualty/business-services/ "Business Services") | Listed: Zurich markets directors and officers liability insurance. [25](https://www.zurichna.com/insurance/management-liability "Management Liability Insurance | Zurich U.S.") |
| [Employee health and benefits](https://spot.insure/coverage/employee-health-benefits) | Listed: USI advises employers on health-plan design, medical costs, pharmacy and benefits administration. [14](https://www.usi.com/employee-benefits "Employee Benefits") | Not listed |
| [Employment practices liability](https://spot.insure/coverage/employment-practices) | Listed: USI arranges employment practices liability insurance. [11](https://www.usi.com/property-casualty/business-services/ "Business Services") | Listed: Zurich markets Employment Practices Liability Insurance (EPLI). [27](https://www.zurichna.com/insurance/management-liability/employment-practices-liability-insurance "Employment Practices Liability Insurance (EPLI) | Zurich U.S.") |
| [Fidelity bonds](https://spot.insure/coverage/fidelity-bonds) | Not listed | Listed: Zurich markets ERISA fidelity bond options; this product page identifies Zurich American Insurance Company as underwriter and states approved-state availability. [30](https://www.zurichna.com/insurance/management-liability/erisa-fidelity-bond "ERISA Fidelity Bond | Zurich U.S. Insurance") |
| [Fiduciary liability](https://spot.insure/coverage/fiduciary) | Listed: USI arranges fiduciary liability insurance. [11](https://www.usi.com/property-casualty/business-services/ "Business Services") | Listed: Zurich markets fiduciary liability insurance. [25](https://www.zurichna.com/insurance/management-liability "Management Liability Insurance | Zurich U.S.") |
| [General liability](https://spot.insure/coverage/general-liability) | Listed: USI arranges general liability insurance. [9](https://www.usi.com/property-casualty "P&C Insurance and Risk Consulting") [11](https://www.usi.com/property-casualty/business-services/ "Business Services") | Listed: Zurich’s U.S. catalogue describes commercial general liability protection for business bodily injury, property damage and personal injury claims. [24](https://www.zurichna.com/insurance/casualty "Commercial Casualty Insurance | Zurich Insurance") [23](https://www.zurichna.com/insurance "Business insurance for public & private companies | Zurich") |
| [Kidnap and ransom](https://spot.insure/coverage/kidnap-ransom) | Listed: USI arranges kidnap and ransom insurance. [11](https://www.usi.com/property-casualty/business-services/ "Business Services") | Not listed |
| [Management liability](https://spot.insure/coverage/management-liability) | Listed: USI arranges management liability coverage, including directors and officers, employment practices, fiduciary and crime insurance. [11](https://www.usi.com/property-casualty/business-services/ "Business Services") | Listed: Zurich markets a management liability portfolio with multiple distinct lines. [25](https://www.zurichna.com/insurance/management-liability "Management Liability Insurance | Zurich U.S.") |
| [Medical malpractice](https://spot.insure/coverage/medical-malpractice) | Listed: USI arranges medical malpractice insurance. [13](https://www.usi.com/property-casualty/healthcare/ "Healthcare") | Not listed |
| [Product liability](https://spot.insure/coverage/product-liability) | Listed: USI arranges product liability insurance. [10](https://www.usi.com/property-casualty/technology/ "Technology Insurance") [9](https://www.usi.com/property-casualty "P&C Insurance and Risk Consulting") | Not listed |
| [Professional errors and omissions (E&O)](https://spot.insure/coverage/professional-errors-omissions) | Listed: USI arranges professional errors and omissions insurance. [11](https://www.usi.com/property-casualty/business-services/ "Business Services") | Listed: Zurich markets professional errors and omissions insurance. [31](https://www.zurichna.com/insurance/errors-and-omissions "Errors and Omissions Insurance – E&O | Zurich Insurance") |
| [Representations and warranties](https://spot.insure/coverage/representations-warranties) | Listed: USI arranges representations and warranties insurance. [12](https://www.usi.com/property-casualty/private-equity "Private Equity") | Not listed |
| [Surety bonds](https://spot.insure/coverage/surety-bonds) | Listed: USI arranges contract, commercial and international surety bonds.  | Listed: Zurich markets construction and corporate surety bonds. [38](https://www.zurichna.com/insurance/surety "Surety Bond Company: Construction & Corporate | Zurich") |
| [Technology errors and omissions (E&O)](https://spot.insure/coverage/technology-errors-omissions) | Listed: USI arranges technology errors and omissions insurance. [10](https://www.usi.com/property-casualty/technology/ "Technology Insurance") | Listed: Zurich markets technology errors and omissions insurance. [31](https://www.zurichna.com/insurance/errors-and-omissions "Errors and Omissions Insurance – E&O | Zurich Insurance") |
| [Tools, equipment and inland marine](https://spot.insure/coverage/inland-marine) | Not listed | Listed: Zurich’s commercial property page separately lists Inland Marine coverages, including contractors’ equipment and warehouse liability; do not equate its broader Marine portfolio with this line. [35](https://www.zurichna.com/insurance/commercial-property "Commercial Property Insurance: Building & Business | Zurich") |
| [Umbrella and excess liability](https://spot.insure/coverage/umbrella-excess) | Listed: USI arranges umbrella and excess liability. [9](https://www.usi.com/property-casualty "P&C Insurance and Risk Consulting") [11](https://www.usi.com/property-casualty/business-services/ "Business Services") | Listed: Zurich markets commercial umbrella and excess liability insurance; the cited facility is not a universal Zurich limit. [34](https://www.zurichna.com/insurance/umbrella "Commercial Umbrella Insurance Coverage | Zurich Insurance") |
| [Workers’ compensation](https://spot.insure/coverage/workers-compensation) | Listed: USI arranges workers’ compensation insurance. [9](https://www.usi.com/property-casualty "P&C Insurance and Risk Consulting") [11](https://www.usi.com/property-casualty/business-services/ "Business Services") | Listed: Zurich markets workers’ compensation insurance. [51](https://www.zurichna.com/insurance/workers-compensation "Workers’ Compensation Insurance | Zurich Insurance") |

A listing may be arranged through an insurer or partner. “Not listed” means this catalogue has no separate offering recorded; ask the provider whether it can quote the coverage and request the policy terms.



## Optional Spot Service Handoff

Spot can help prepare applications, coordinate brokers, and compare proposals. If that work is needed, collect the company's task, known deadline, current broker, and open questions for a [free consultation](https://spot.insure/pricing.md). The company decides what to buy; Spot does not automatically bind coverage.

## How The Buying Route Differs

Usi's published role points to a brokerage or broker-mediated route; Zurich describes a commercial insurer group that works through agents and brokers. That distinction can guide whom you contact first: use Usi when its documented channel and service model fit your need, and ask a broker who can quote the Zurich product you want to compare. The specific producer and insurer still depend on the proposal and policy documents. [2](https://www.usi.com/about-usi "The Power of ONE") [1](https://www.usi.com/ "Insurance Brokerage and Consulting") [8](https://www.usi.com/commissions-fees/ "Commissions and Fees") [21](https://www.prnewswire.com/news-releases/aon-to-acquire-usi-to-establish-the-premier-us-middle-market-platform-302864628.html "Aon to acquire USI to establish the premier U.S. middle-market platform") [53](https://www.zurichna.com/about "About Us | Zurich U.S. | Commercial Insurance") [54](https://www.zurichna.com/media/about-zurich "About Zurich U.S. | Zurich U.S. Insurance") [58](https://www.zurichna.com/brokers "Agents and Brokers | Zurich U.S.") [59](https://www.zurichna.com/about/contact-us "Contact Zurich U.S.")

The application path affects who prepares the submission and which details your team must assemble. Compare Usi's described application route with Zurich's broker-directed route for your product, locations, and operations. Ask each contact what information is still missing and what written confirmation marks the point when coverage is bound. [10](https://www.usi.com/property-casualty/technology/ "Technology Insurance") [9](https://www.usi.com/property-casualty "P&C Insurance and Risk Consulting") [5](https://www.usi.com/contact-us/ "Contact Us") [17](https://www.usi.com/executive-insights/executive-series-articles/supplemental/emerging-business/q3-2023/protect-against-management-liability-risks/ "Protect Your Company and Personal Assets From Management Liability Risks") [58](https://www.zurichna.com/brokers "Agents and Brokers | Zurich U.S.") [59](https://www.zurichna.com/about/contact-us "Contact Zurich U.S.")

Use both companies' published customer descriptions as routing clues. Check whether your industry's operations, company size, locations, and contract requirements match the audience described in each quote conversation; a stated focus does not establish that an insurer will accept your risk. [2](https://www.usi.com/about-usi "The Power of ONE") [10](https://www.usi.com/property-casualty/technology/ "Technology Insurance") [21](https://www.prnewswire.com/news-releases/aon-to-acquire-usi-to-establish-the-premier-us-middle-market-platform-302864628.html "Aon to acquire USI to establish the premier U.S. middle-market platform") [53](https://www.zurichna.com/about "About Us | Zurich U.S. | Commercial Insurance") [58](https://www.zurichna.com/brokers "Agents and Brokers | Zurich U.S.")

## What The Coverage Lists Show

The current coverage lists overlap on Commercial auto, Commercial property, Crime. Usi also lists Cargo and transit and Employee health and benefits among its documented lines; Zurich's list also names Tools, equipment and inland marine and Builders risk. A shared label is only a starting point: compare the proposed forms, limits, retentions, exclusions, and conditions for your specific operations. [10](https://www.usi.com/property-casualty/technology/ "Technology Insurance") [9](https://www.usi.com/property-casualty "P&C Insurance and Risk Consulting") [11](https://www.usi.com/property-casualty/business-services/ "Business Services") [14](https://www.usi.com/employee-benefits "Employee Benefits") [29](https://www.zurichna.com/insurance/management-liability/crime-insurance "Commercial Crime & Fidelity Insurance Coverage | Zurich U.S.") [37](https://www.zurichna.com/insurance/auto-rental "Vehicle Rental Business Insurance: Car, Motorcycle, Truck, RV | Zurich") [35](https://www.zurichna.com/insurance/commercial-property "Commercial Property Insurance: Building & Business | Zurich") [52](https://www.zurichna.com/insurance/zpm/construction/commercial "Commercial Builders Risk Program | Zurich Insurance")

## Application And Ongoing Service

After a quote is prepared, compare the service each company describes with the route you will use. Ask whether your account includes portal access, who handles certificates and midterm changes, who coordinates renewal review, and where to report a claim. The published service descriptions do not establish the commitments in your own agreement. [3](https://www.usi.com/about-usi/the-power-of-one/the-usi-one-advantage/ "The USI ONE Advantage") [10](https://www.usi.com/property-casualty/technology/ "Technology Insurance") [9](https://www.usi.com/property-casualty "P&C Insurance and Risk Consulting") [60](https://www.zurichna.com/digital-application-suite "My Zurich customer portal")

## Questions To Ask Before You Choose

- Which legal insurer will issue each quoted policy, and which producer is responsible for placement?
- Which forms, limits, retentions, exclusions, and state or business eligibility rules apply to the exposure you need to insure?
- What application materials or follow-up does each route require, and what event confirms coverage is bound?
- Who handles certificates, midterm changes, renewal review, and first notice of claim?
- How are premium, taxes, fees, commissions, and any contingent compensation disclosed for this placement?

The public records explain the companies' roles and processes, but only an applicant-specific proposal and issued policy can answer those questions for your business. [10](https://www.usi.com/property-casualty/technology/ "Technology Insurance") [9](https://www.usi.com/property-casualty "P&C Insurance and Risk Consulting") [5](https://www.usi.com/contact-us/ "Contact Us") [17](https://www.usi.com/executive-insights/executive-series-articles/supplemental/emerging-business/q3-2023/protect-against-management-liability-risks/ "Protect Your Company and Personal Assets From Management Liability Risks") [58](https://www.zurichna.com/brokers "Agents and Brokers | Zurich U.S.") [59](https://www.zurichna.com/about/contact-us "Contact Zurich U.S.") [60](https://www.zurichna.com/digital-application-suite "My Zurich customer portal") [63](https://www.zurichna.com/producercompensation "Zurich Producer Compensation")

## Compare Services

What each provider documents about the services you may need.

| Criteria | USI Insurance Services | Zurich U.S. |
| --- | --- | --- |
| Business role | USI describes itself as a U.S. insurance brokerage and consulting firm that arranges property and casualty, employee benefits, personal risk, program, and retirement solutions. The reviewed official pages do not identify USI as the insurer that issues commercial policies. [2](https://www.usi.com/about-usi "The Power of ONE") [1](https://www.usi.com/ "Insurance Brokerage and Consulting") [8](https://www.usi.com/commissions-fees/ "Commissions and Fees") [21](https://www.prnewswire.com/news-releases/aon-to-acquire-usi-to-establish-the-premier-us-middle-market-platform-302864628.html "Aon to acquire USI to establish the premier U.S. middle-market platform") (Evidence: Company-reported; scope: Brand and operating description on current USI about and homepage materials, plus the 31 August 2026 Aon announcement’s About USI text. Role of any affiliate insurer is outside this fact.; verified: 2026-09-16.)<br><br>USI’s commissions page states that, as a licensed insurance producer, it may advise on insurance contracts, sell insurance, and obtain coverages for clients. Privacy and staff materials identify the operating company as USI Insurance Services LLC. Current California producer-license status remains independently unverified. [8](https://www.usi.com/commissions-fees/ "Commissions and Fees") [7](https://www.usi.com/privacy/ "Privacy") [22](https://info.usi.com/rs/121-VCO-807/images/Gyalzen_Phurba%2007-21.pdf "USI Insurance Services LLC associate biography (San Francisco)") (Evidence: Company-reported; scope: Producer role as described by USI. Does not verify license class, surplus-lines authority, or appointment status.; verified: 2026-09-16.)<br><br>On 31 August 2026, Aon plc announced a definitive agreement to acquire USI from KKR and other shareholders for a $17.0 billion purchase price, with closing expected in the fourth quarter of 2026 subject to customary conditions including regulatory approvals. Aon stated that Aon and USI will continue to operate independently until the closing date. The reviewed announcement does not establish that the transaction has closed. [21](https://www.prnewswire.com/news-releases/aon-to-acquire-usi-to-establish-the-premier-us-middle-market-platform-302864628.html "Aon to acquire USI to establish the premier U.S. middle-market platform") (Evidence: Company-reported; scope: Announced transaction status as of the 31 August 2026 release. Does not change a buyer’s existing policy terms by itself.; verified: 2026-09-16.) | Zurich U.S. describes its business as commercial property-casualty and specialty insurance solutions and services within Zurich Insurance Group. [53](https://www.zurichna.com/about "About Us | Zurich U.S. | Commercial Insurance") [54](https://www.zurichna.com/media/about-zurich "About Zurich U.S. | Zurich U.S. Insurance") (Evidence: Company-reported; scope: Zurich U.S. operating brand; U.S. business; company description, not legal-entity or insurer attribution for an individual policy.; verified: 2026-09-29.)<br><br>Zurich’s 2026 history page describes a planned transition from Zurich North America to Zurich U.S.; the reviewed page does not give a completion date. [57](https://www.zurichna.com/about/history "Zurich U.S. History") (Evidence: Company-reported; scope: Brand naming only. No Zurich North America alias added pending clear evidence of completion.; verified: 2026-09-29.) |
| Customer focus | USI says it has served over 500,000 clients nationwide and positions itself as a middle-market brokerage and consulting firm. Its Technology practice describes clients including software, hardware, networking, semiconductors, or communications companies from early seed stage through IPO. Public pages do not publish a minimum revenue, headcount, or California-startup eligibility screen. [2](https://www.usi.com/about-usi "The Power of ONE") [10](https://www.usi.com/property-casualty/technology/ "Technology Insurance") [21](https://www.prnewswire.com/news-releases/aon-to-acquire-usi-to-establish-the-premier-us-middle-market-platform-302864628.html "Aon to acquire USI to establish the premier U.S. middle-market platform") (Evidence: Company-reported; scope: Company marketing of client types. Not an underwriting appetite or guaranteed acceptance statement.; verified: 2026-09-16.) | Zurich U.S. describes serving Middle Market businesses and large or national accounts across industries including automotive, agriculture, construction, manufacturing and technology. [53](https://www.zurichna.com/about "About Us | Zurich U.S. | Commercial Insurance") [58](https://www.zurichna.com/brokers "Agents and Brokers | Zurich U.S.") (Evidence: Company-reported; scope: Company-reported U.S. customer positioning; examples do not establish that a specific risk is eligible.; verified: 2026-09-29.) |
| Application process | USI does not publish a self-serve commercial quote flow on the reviewed pages. Technology and P&C inquiries are directed to pcinquiries@usi.com or a local office. The contact page includes a website message box that USI warns is not secured in transit and should not be used for sensitive information. Small- and medium-sized management-liability inquiries are also directed to Select.Business@usi.com. No public binding timetable or online eligibility tool was found. [10](https://www.usi.com/property-casualty/technology/ "Technology Insurance") [9](https://www.usi.com/property-casualty "P&C Insurance and Risk Consulting") [5](https://www.usi.com/contact-us/ "Contact Us") [17](https://www.usi.com/executive-insights/executive-series-articles/supplemental/emerging-business/q3-2023/protect-against-management-liability-risks/ "Protect Your Company and Personal Assets From Management Liability Risks") (Evidence: Company-reported; scope: Public inquiry paths as of access date. Not an application completeness or speed claim.; verified: 2026-09-16.) | Zurich directs commercial buyers to agents and brokers and provides a locator. The reviewed pages do not establish a general direct online purchase flow. [58](https://www.zurichna.com/brokers "Agents and Brokers | Zurich U.S.") [59](https://www.zurichna.com/about/contact-us "Contact Zurich U.S.") (Evidence: Company-reported; scope: Zurich U.S. commercial customer route; reviewed agent/contact pages; not a conclusion that direct placement is unavailable in every program.; verified: 2026-09-29.) |
| Servicing and renewals | USI describes USI ONE as a proprietary consultative process that combines Omni analytics, a national network of specialists, and an enterprise planning process. Technology and P&C pages say clients receive tailored recommendations aimed at total cost of risk. Those are company descriptions of advisory method, not independently verified service outcomes. [3](https://www.usi.com/about-usi/the-power-of-one/the-usi-one-advantage/ "The USI ONE Advantage") [10](https://www.usi.com/property-casualty/technology/ "Technology Insurance") [9](https://www.usi.com/property-casualty "P&C Insurance and Risk Consulting") (Evidence: Company-reported; scope: Company-described brokerage and consulting process. Savings or outcome figures in case studies are not adopted as independent findings.; verified: 2026-09-16.)<br><br>USI PATH is described as a proprietary risk-control platform that presents industry loss drivers, improvement areas by coverage line, and curated vendor solutions with preferred pricing and ROI projections. The homepage also markets PATH as guiding clients through risk control from identifying sources of loss to targeting solutions. Performance, ROI, and premium-reduction claims on those pages are company-reported. [18](https://www.usi.com/executive-insights/executive-series-articles/featured/property-casualty/q4-2024/reduce-claims-and-costs-by-optimizing-your-risk-control/ "Reduce Claims and Costs by Optimizing Your Risk Control") [1](https://www.usi.com/ "Insurance Brokerage and Consulting") (Evidence: Company-reported; scope: Risk-control tool as marketed. Access for a given client is not specified on the public pages.; verified: 2026-09-16.) | Zurich describes an online portal for existing customers to view policy documents and endorsements, track claims, review risk-improvement actions and contact Zurich. The reviewed pages do not explain renewal handling. [60](https://www.zurichna.com/digital-application-suite "My Zurich customer portal") (Evidence: Company-reported; scope: Company-described My Zurich functions for existing policyholders; renewal details were not found in these reviewed pages.; verified: 2026-09-29.) |

## Related Reading

- [What Is USI Insurance Services?](https://spot.insure/insurance-providers/usi)
- [Zurich U.S. Business Insurance: Products, Access, and Claims](https://spot.insure/insurance-providers/zurich)

## Related Comparisons

- [AIG vs USI Insurance Services](https://spot.insure/compare/aig-vs-usi)
- [AIG vs Zurich U.S.](https://spot.insure/compare/aig-vs-zurich)
- [Alliance Risk vs USI Insurance Services](https://spot.insure/compare/alliance-risk-vs-usi)
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- [Aon vs Zurich U.S.](https://spot.insure/compare/aon-vs-zurich)
- [Armilla vs USI Insurance Services](https://spot.insure/compare/armilla-vs-usi)
- [Armilla vs Zurich U.S.](https://spot.insure/compare/armilla-vs-zurich)
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- [The Baldwin Group vs USI Insurance Services](https://spot.insure/compare/baldwin-vs-usi)
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- [Beazley vs USI Insurance Services](https://spot.insure/compare/beazley-vs-usi)
- [Beazley vs Zurich U.S.](https://spot.insure/compare/beazley-vs-zurich)
- [Berkshire Hathaway Specialty Insurance vs USI Insurance Services](https://spot.insure/compare/berkshire-hathaway-specialty-insurance-vs-usi)
- [Berkshire Hathaway Specialty Insurance vs Zurich U.S.](https://spot.insure/compare/berkshire-hathaway-specialty-insurance-vs-zurich)
- [biBerk vs USI Insurance Services](https://spot.insure/compare/biberk-vs-usi)
- [biBerk vs Zurich U.S.](https://spot.insure/compare/biberk-vs-zurich)
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- [CFC vs Zurich U.S.](https://spot.insure/compare/cfc-vs-zurich)
- [Chubb vs USI Insurance Services](https://spot.insure/compare/chubb-vs-usi)
- [Chubb vs Zurich U.S.](https://spot.insure/compare/chubb-vs-zurich)
- [CNA vs USI Insurance Services](https://spot.insure/compare/cna-vs-usi)
- [CNA vs Zurich U.S.](https://spot.insure/compare/cna-vs-zurich)
- [Coalition vs USI Insurance Services](https://spot.insure/compare/coalition-vs-usi)
- [Coalition vs Zurich U.S.](https://spot.insure/compare/coalition-vs-zurich)
- [Corgi vs USI Insurance Services](https://spot.insure/compare/corgi-vs-usi)
- [Corgi vs Zurich U.S.](https://spot.insure/compare/corgi-vs-zurich)
- [Coterie Insurance vs USI Insurance Services](https://spot.insure/compare/coterie-vs-usi)
- [Coterie Insurance vs Zurich U.S.](https://spot.insure/compare/coterie-vs-zurich)
- [Counterpart vs USI Insurance Services](https://spot.insure/compare/counterpart-vs-usi)
- [Counterpart vs Zurich U.S.](https://spot.insure/compare/counterpart-vs-zurich)
- [Coverdash vs USI Insurance Services](https://spot.insure/compare/coverdash-vs-usi)
- [Coverdash vs Zurich U.S.](https://spot.insure/compare/coverdash-vs-zurich)
- [Cowbell vs USI Insurance Services](https://spot.insure/compare/cowbell-vs-usi)
- [Cowbell vs Zurich U.S.](https://spot.insure/compare/cowbell-vs-zurich)
- [Embroker vs USI Insurance Services](https://spot.insure/compare/embroker-vs-usi)
- [Embroker vs Zurich U.S.](https://spot.insure/compare/embroker-vs-zurich)

## Sources

### [USI Insurance Services Official Website](https://www.usi.com)

1. [Insurance Brokerage and Consulting](https://www.usi.com/). USI Insurance Services; Practice tiles for property and casualty, employee benefit consulting, personal risk, PATH, and Valhalla headquarters footer. Accessed 2026-09-16.
2. [The Power of ONE](https://www.usi.com/about-usi). USI Insurance Services; History, client-count, nationwide office, and P&C / benefits / personal risk / retirement description. Accessed 2026-09-16.
3. [The USI ONE Advantage](https://www.usi.com/about-usi/the-power-of-one/the-usi-one-advantage/). USI Insurance Services; Omni, Network, and Enterprise planning process description. Accessed 2026-09-16.
4. [Find a USI office near you](https://www.usi.com/about-usi/locations). USI Insurance Services; More than 10,000 professionals, over 200 U.S. offices, serving every state. Accessed 2026-09-16.
5. [Contact Us](https://www.usi.com/contact-us/). USI Insurance Services; Unsecured website message note, Valhalla corporate office, claims-assistance instruction to contact a USI office. Accessed 2026-09-16.
6. [Disclaimer](https://www.usi.com/disclaimer/). USI Insurance Services; General-information disclaimer and no-warranty language. Accessed 2026-09-16.
7. [Privacy](https://www.usi.com/privacy/). USI Insurance Services; Privacy notice identifying USI Insurance Services, California appendix, and disclosure of personal information to insurance carriers as needed to provide services. Accessed 2026-09-16.
8. [Commissions and Fees](https://www.usi.com/commissions-fees/). USI Insurance Services; Licensed-producer authority, insurer-paid commission default, contingent compensation, and client request right. Accessed 2026-09-16.
9. [P&C Insurance and Risk Consulting](https://www.usi.com/property-casualty). USI Insurance Services; Listed P&C risk exposures, claim advocates, and pcinquiries@usi.com contact. Accessed 2026-09-16.
10. [Technology Insurance](https://www.usi.com/property-casualty/technology/). USI Insurance Services; Technology practice client types, seed-to-IPO range, and listed insurance placement lines including PrivaSafe. Accessed 2026-09-16.
11. [Business Services](https://www.usi.com/property-casualty/business-services/). USI Insurance Services; Listed coverage solutions including D&O, EPL, crime, fiduciary, E&O, cyber, kidnap and ransom, and claim advocacy. Accessed 2026-09-16.
12. [Private Equity](https://www.usi.com/property-casualty/private-equity). USI Insurance Services; Representations and warranties insurance, employee benefits due diligence, and post-close P&C and benefits servicing. Accessed 2026-09-16.
13. [Healthcare](https://www.usi.com/property-casualty/healthcare/). USI Insurance Services; Medical professional (malpractice) liability, required bonding, and other listed healthcare specialty coverages. Accessed 2026-09-16.
14. [Employee Benefits](https://www.usi.com/employee-benefits). USI Insurance Services; Employer benefit consulting services and EBsolutions@usi.com contact. Accessed 2026-09-16.
15. [USI Exclusive PrivaSafe](https://ucontent.usi.com/solution-insights/privasafe/). USI Insurance Services; Manuscripted cyber and privacy program description. Accessed 2026-09-16.
16. [Protect Your Organization From Increasing Third-Party Cyber Exposures](https://www.usi.com/executive-insights/executive-series-articles/featured/property-casualty/q4-2023/protect-your-organization-from-increasing-third-party-cyber-exposures/). USI Insurance Services; PrivaSafe risk-transfer description and review of existing cyber and technology E&O policies before marketing. Accessed 2026-09-16.
17. [Protect Your Company and Personal Assets From Management Liability Risks](https://www.usi.com/executive-insights/executive-series-articles/supplemental/emerging-business/q3-2023/protect-against-management-liability-risks/). USI Insurance Services; ExecuSafe program for D&O and management liability, including EPL, fiduciary, and crime; Select.Business@usi.com. Accessed 2026-09-16.
18. [Reduce Claims and Costs by Optimizing Your Risk Control](https://www.usi.com/executive-insights/executive-series-articles/featured/property-casualty/q4-2024/reduce-claims-and-costs-by-optimizing-your-risk-control/). USI Insurance Services; USI PATH proprietary risk-control platform description. Accessed 2026-09-16.
19. [Client Emergency Preparedness Claims Kit](https://www.usi.com/siteassets/2021-claims-reporting-guidelines.pdf). USI Insurance Services; Updated May 2021 claims-reporting table directing some lines to the insurer and executive, professional, and cyber lines to the USI account team or claims consultant. Accessed 2026-09-16.
20. [Natural Disaster Planning](https://www.usi.com/natural-disaster-planning). USI Insurance Services; Commercial P&C claims contact via client service team or local office; Select/Small Commercial contacts. Accessed 2026-09-16.
21. [Aon to acquire USI to establish the premier U.S. middle-market platform](https://www.prnewswire.com/news-releases/aon-to-acquire-usi-to-establish-the-premier-us-middle-market-platform-302864628.html). Aon plc via PR Newswire; 31 August 2026 announcement; independent operation until expected Q4 2026 close; About USI description. Accessed 2026-09-16.
22. [USI Insurance Services LLC associate biography (San Francisco)](https://info.usi.com/rs/121-VCO-807/images/Gyalzen_Phurba%2007-21.pdf). USI Insurance Services; Letterhead naming USI Insurance Services LLC, 575 Market St Suite 3750 San Francisco, CA, and CA DOI License # 0G11911. Accessed 2026-09-16.

### [Zurich U.S. Official Website](https://www.zurichna.com/)

23. [Business insurance for public & private companies | Zurich](https://www.zurichna.com/insurance). Zurich U.S.; Zurich U.S. commercial coverage catalogue; line navigation and product links. Accessed 2026-09-28.
24. [Commercial Casualty Insurance | Zurich Insurance](https://www.zurichna.com/insurance/casualty). Zurich U.S.; Insurance solutions for commercial casualty / Domestic Casualty Solutions; explicitly lists Zurich General Liability, Workers’ Compensation, Commercial Auto and Excess Liability. Accessed 2026-09-28.
25. [Management Liability Insurance | Zurich U.S.](https://www.zurichna.com/insurance/management-liability) Zurich U.S.; Management liability, D&O, crime, fiduciary, EPLI. Accessed 2026-09-28.
26. [Directors and Officers Liability Insurance (D&O) | Zurich U.S.](https://www.zurichna.com/insurance/management-liability/directors-and-officers-liability-insurance) Zurich U.S.; D&O coverage, target companies, claims team. Accessed 2026-09-28.
27. [Employment Practices Liability Insurance (EPLI) | Zurich U.S.](https://www.zurichna.com/insurance/management-liability/employment-practices-liability-insurance) Zurich U.S.; EPLI protection, coverage features, risk services. Accessed 2026-09-28.
28. [Fiduciary Liability Insurance | Zurich U.S.](https://www.zurichna.com/insurance/management-liability/fiduciary-liability-insurance) Zurich U.S.; Fiduciary products, exposures, customers, services. Accessed 2026-09-28.
29. [Commercial Crime & Fidelity Insurance Coverage | Zurich U.S.](https://www.zurichna.com/insurance/management-liability/crime-insurance) Zurich U.S.; Crime product, standalone/package availability, loss examples, risk assessment services. Accessed 2026-09-28.
30. [ERISA Fidelity Bond | Zurich U.S. Insurance](https://www.zurichna.com/insurance/management-liability/erisa-fidelity-bond). Zurich U.S.; ERISA Fidelity Bond options, limits, eligibility, insurer, underwriting conditions. Accessed 2026-09-28.
31. [Errors and Omissions Insurance – E&O | Zurich Insurance](https://www.zurichna.com/insurance/errors-and-omissions). Zurich U.S.; Pro Plus coverage, targeted classes, policy structure, claims and underwriting. Accessed 2026-09-28.
32. [Cyber Security Insurance and Coverage | Zurich Insurance](https://www.zurichna.com/insurance/cyber). Zurich U.S.; Cyber policy types, customer segments, primary/excess, incident response. Accessed 2026-09-28.
33. [Zurich Cyber Insurance Policy](https://www.zurichna.com/insurance/cyber/policy). Zurich U.S.; Large/global cyber policy coverage and claims/response resources. Accessed 2026-09-28.
34. [Commercial Umbrella Insurance Coverage | Zurich Insurance](https://www.zurichna.com/insurance/umbrella). Zurich U.S.; Umbrella and excess coverage forms, crisis expense limit, excess claims-made facility. Accessed 2026-09-28.
35. [Commercial Property Insurance: Building & Business | Zurich](https://www.zurichna.com/insurance/commercial-property). Zurich U.S.; Property forms, customer segments, business interruption, risk engineering, marine. Accessed 2026-09-28.
36. [Insurance for Construction Companies | Zurich Insurance](https://www.zurichna.com/industries/construction). Zurich U.S.; Builders risk offering; construction customers; construction coverages and risk services. Accessed 2026-09-28.
37. [Vehicle Rental Business Insurance: Car, Motorcycle, Truck, RV | Zurich](https://www.zurichna.com/insurance/auto-rental). Zurich U.S.; Commercial rental fleets, auto liability and physical damage, application and claims. Accessed 2026-09-28.
38. [Surety Bond Company: Construction & Corporate | Zurich](https://www.zurichna.com/insurance/surety). Zurich U.S.; Contract and commercial surety, products, jurisdictions, transaction tools. Accessed 2026-09-28.
39. [2025 U.S. Small Commercial Insurance Study](https://www.jdpower.com/sites/default/files/file/2025-08/2025092%20U.S.%20Small%20Commercial%20Insurance%20Study.pdf). J.D. Power; Indexed 2025 ranking PDF URL returned 404 when opened; score table not verified. Accessed 2026-09-28.
40. [2025 U.S. Small Commercial Insurance Study - JD Power](https://www.jdpower.com/business/press-releases/2025-us-small-commercial-insurance-study). J.D. Power; 2025 study methodology, sample size and field dates. Accessed 2026-09-28.
41. [U.S. Small Commercial Insurance Study - JD Power](https://www.jdpower.com/business/u-s-small-commercial-insurance-study/). J.D. Power; 2025 and 2026 profiled target brands and publication dates. Accessed 2026-09-28.
42. [Best Insurance Companies for Car Rental Businesses - NerdWallet](https://www.nerdwallet.com/business/insurance/learn/car-rental-business-insurance). NerdWallet; Zurich 4.5/5 business editorial rating; commercial auto rental fleets; complaint analysis. Accessed 2026-09-28.
43. [Zurich Insurance Reviews | Trustpilot](https://www.trustpilot.com/review/www.zurich.com). Trustpilot; Global Zurich Insurance profile, TrustScore and review count. Accessed 2026-09-28.
44. [Zurich Property & Casualty Insurance Reviews from Real Customers | ConsumerAffairs](https://www.consumeraffairs.com/insurance/zurich-north-america-insurance.html). ConsumerAffairs; Zurich P&C profile rating/review count and mixed reviewer topics. Accessed 2026-09-28.
45. [Zurich American Insurance Company | BBB Business Profile](https://www.bbb.org/us/tx/dallas/profile/insurance-companies/zurich-american-insurance-company-0875-90008903). BBB; Business grade, accreditation, Zurich NA description and line list. Accessed 2026-09-28.
46. [Zurich American Insurance Company | BBB Reviews | Better Business Bureau](https://www.bbb.org/us/tx/dallas/profile/insurance-companies/zurich-american-insurance-company-0875-90008903/customer-reviews). BBB; Customer Review Ratings and review count. Accessed 2026-09-28.
47. [NAIC Consumer Insurance Search](https://content.naic.org/consumer/insurance-company-search). NAIC; Company/state/line consumer complaint lookup; interactive result did not render. Accessed 2026-09-28.
48. [List of financial strength and issuer credit ratings | Zurich Insurance](https://www.zurich.com/investor-relations/ratings). Zurich Insurance Group; Current ratings for Zurich American Insurance Company. Accessed 2026-09-28.
49. [AM Best Affirms Credit Ratings of Zurich Insurance Group Ltd and Its Main Rated Subsidiaries](https://news.ambest.com/pr/PressContent.aspx?altsrc=2&refnum=37747). AM Best; September 4, 2026 affirmations for Zurich American Insurance Company. Accessed 2026-09-28.
50. [ERISA Fidelity Bond | Zurich U.S. Insurance](https://www.zurichna.com/insurance/management-liability/erisa-fidelity-bond). Zurich U.S.; Product-page underwriting jurisdiction caveat; individual North American insurance entities. Accessed 2026-09-28.
51. [Workers’ Compensation Insurance | Zurich Insurance](https://www.zurichna.com/insurance/workers-compensation). Zurich U.S.; Medical management, claims reporting and worker benefits. Accessed 2026-09-28.
52. [Commercial Builders Risk Program | Zurich Insurance](https://www.zurichna.com/insurance/zpm/construction/commercial). Zurich U.S.; Builders Risk - Commercial; direct product overview and FAQ: coverage, appetite, ineligible projects, options, limits, application, geography, admission and program highlights (HTML lines 270–411). Accessed 2026-09-28.
53. [About Us | Zurich U.S. | Commercial Insurance](https://www.zurichna.com/about). Zurich U.S.; About Zurich U.S.; customer and industry description; FAQ on U.S. product focus. Accessed 2026-09-28.
54. [About Zurich U.S. | Zurich U.S. Insurance](https://www.zurichna.com/media/about-zurich). Zurich U.S.; Opening paragraphs; relationship to Zurich Insurance Group. Accessed 2026-09-28.
55. [Terms of Use from Zurich U.S. | Zurich Insurance](https://www.zurichna.com/services/terms-of-use). Zurich American Insurance Company / Zurich U.S.; §1 site operator; §5 reproduction rights; §16 Zurich American Insurance Company, NAIC 16535, and provider-published all-state/listed-territory licensing disclosure; §17 member-company list. Accessed 2026-09-29.
56. [Zurich Insurance Group Annual Results 2025](https://www.zurich.com/-/media-assets/project/zurich/dotcom/investor-relations/docs/results/2025/q4/consolidated-financial-statements-annual-results-2025.pdf). Zurich Insurance Group Ltd; Note 27, Table 27.1, printed p.126: voting rights and ownership interest at 2025-12-31. Accessed 2026-09-28.
57. [Zurich U.S. History](https://www.zurichna.com/about/history). Zurich U.S.; 2026 history page, planned transition wording; completion date not stated. Accessed 2026-09-28.
58. [Agents and Brokers | Zurich U.S.](https://www.zurichna.com/brokers) Zurich U.S.; Agent/broker route and locator. Accessed 2026-09-28.
59. [Contact Zurich U.S.](https://www.zurichna.com/about/contact-us) Zurich U.S.; Commercial insurance contact routes. Accessed 2026-09-28.
60. [My Zurich customer portal](https://www.zurichna.com/digital-application-suite). Zurich U.S.; Existing-policyholder portal functions. Accessed 2026-09-28.
61. [Report a Claim](https://www.zurichna.com/claims/report-a-claim). Zurich U.S.; Claim notice methods and stated acknowledgment workflow. Accessed 2026-09-28.
62. [Customer Care Center](https://www.zurichna.com/about/contact-us/customer-care-center). Zurich U.S.; Published customer-care hours and contact. Accessed 2026-09-28.
63. [Zurich Producer Compensation](https://www.zurichna.com/producercompensation). Zurich U.S. (company-reported); Disclosure updated May 2026: base/contingent arrangements and independently operating program administrator exclusion. Accessed 2026-09-28.

Updated 2026-09-30. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## Agent and Developer Resources

- [Markdown page](https://spot.insure/compare/usi-vs-zurich.md)
- [Developer resources](https://spot.insure/developers)
- [Public MCP server](https://spot.insure/mcp)
- [MCP server manifest](https://spot.insure/server.json)
- [OpenAPI description](https://spot.insure/openapi.json)
- [Public page index](https://spot.insure/llms.txt)
