---
title: "Newfront vs The Hartford Workers’ Compensation Insurance"
description: "The Hartford underwrites workers' compensation directly with its own medical network and claim portal; Newfront brokers programs through outside carriers."
canonical: "https://spot.insure/compare/newfront-vs-the-hartford/workers-compensation"
page-type: "line-comparison"
updated-at: "2026-09-23"
---

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# Newfront vs The Hartford Workers’ Compensation Insurance

The Hartford underwrites workers' compensation directly with its own medical network and claim portal; Newfront brokers programs through outside carriers.

## Research Scope and Use

Use this comparison to evaluate Newfront and The Hartford for Workers’ Compensation Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## Summary

The Hartford underwrites workers' compensation directly and pairs it with a preferred medical provider network and a claim-status portal; Newfront instead brokers structured risk-financing programs placed with outside insurers. [9](https://www.thehartford.com/workers-compensation "Workers' Compensation Insurance Plans") [5](https://www.newfront.com/workers-compensation "Worker's Compensation")

## What Is Newfront?

Newfront is a business-insurance and employee-benefits brokerage that combines specialist teams with online policy-management tools. It is now part of WTW. [1](https://www.newfront.com/business-insurance "Business Insurance") [2](https://www.newfront.com/total-rewards "Employee Benefits") [3](https://www.newfront.com/navigator "Newfront Navigator") [4](https://investors.wtwco.com/news-releases/news-release-details/wtw-completes-acquisition-newfront "WTW Completes Acquisition Of Newfront")

[Newfront profile](https://spot.insure/insurance-providers/newfront)

## What Is The Hartford?

The Hartford is the brand of The Hartford Insurance Group, Inc., whose subsidiaries underwrite property-and-casualty insurance and employee benefits. Small-business buyers can start online or by phone or work through independent agents, while the issuing company and state eligibility still have to be confirmed on a quote. [6](https://www.thehartford.com/legal-notice "Legal Notice") [7](https://www.thehartford.com/business-insurance/saas-insurance "SaaS Insurance for Your Business") [8](https://www.thehartford.com/find-an-agent "Find a Local Insurance Agent")

[The Hartford profile](https://spot.insure/insurance-providers/the-hartford)

## What Is Workers’ Compensation Insurance?

Workers’ compensation insurance addresses medical care, rehabilitation and lost wages for employees’ work-related injuries or illnesses. Not every worker, contractor or owner is automatically covered, and not every injury qualifies — check who's included and what's compensable under your state's rules. [10](https://content.naic.org/insurance-topics/workers%27-compensation-insurance "Workers’ Compensation Insurance") [11](https://content.naic.org/consumer/small-business.htm "Small Business Insurance") [12](https://www.dir.ca.gov/dwc/Employer.htm "DWC employer information")

## Key Differences in Workers’ Compensation Insurance

### Who Underwrites the Policy

Newfront brokers workers' compensation programs and provides claims advocacy and risk-control services, without underwriting the policy itself. [5](https://www.newfront.com/workers-compensation "Worker's Compensation") The Hartford instead gives employees medical, wage and other benefits directly as the issuing insurer. [9](https://www.thehartford.com/workers-compensation "Workers' Compensation Insurance Plans")

### Medical Network vs. Claims Advocacy

The Hartford ties a Preferred Medical Provider Network of over 1 million providers and a prescription drug program to its own policy, alongside a Nursed Back to Health program with nurse case managers. [9](https://www.thehartford.com/workers-compensation "Workers' Compensation Insurance Plans") Newfront instead describes what its claims advocates do on a client's behalf:

Newfront's claims advocates say they support clients through TPA (third-party administrator) and adjuster selection, reserve-increase guidance, and settlement-authority decisions throughout the life of a claim. [5](https://www.newfront.com/workers-compensation "Worker's Compensation") (Evidence: Company-reported; scope: Claims Advocacy section..)

### Billing and Self-Service Tools

The Hartford offers pay-as-you-go billing based on actual payroll and a My Workers' Comp Connection portal where injured employees can check claim status and sign up for direct deposit. [9](https://www.thehartford.com/workers-compensation "Workers' Compensation Insurance Plans") Newfront instead describes broker-provided technology — claims analytics, an online safety and HR learning system, and an OSHA recordkeeping tool — rather than a policyholder billing or claims portal of its own. [5](https://www.newfront.com/workers-compensation "Worker's Compensation")

## What to Confirm in Workers’ Compensation Insurance Quotes

- Ask The Hartford whether your industry is one of the ones it names — gyms, manufacturing, medical offices, restaurants or retailers — or whether coverage extends the same way to yours. [9](https://www.thehartford.com/workers-compensation "Workers' Compensation Insurance Plans")
- Ask Newfront which carrier it would place your workers' compensation program with, since its page does not name an insurer. [5](https://www.newfront.com/workers-compensation "Worker's Compensation")
- Confirm whether your state is monopolistic; The Hartford's page notes the category exists without naming states, and Newfront's page does not address it. [9](https://www.thehartford.com/workers-compensation "Workers' Compensation Insurance Plans")
- Ask Newfront for specific deductible or retention figures for a large-deductible program, since its page does not publish amounts the way The Hartford publishes an average monthly cost. [5](https://www.newfront.com/workers-compensation "Worker's Compensation")

## Offering Details

| Criteria | Newfront Workers' Compensation | The Hartford Workers' Compensation Insurance |
| --- | --- | --- |
| Role in This Line | Newfront brokers workers' compensation programs and provides claims advocacy and risk-control services; it does not underwrite the policy itself. [5](https://www.newfront.com/workers-compensation "Worker's Compensation") (Evidence: Company-reported; scope: Workers' compensation page Our Approach section..) | The Hartford's workers' compensation insurance gives employees medical, wage and other benefits after a work-related injury or illness; most states require this coverage if a business has employees. [9](https://www.thehartford.com/workers-compensation "Workers' Compensation Insurance Plans") (Evidence: Company-reported; scope: Workers' compensation product page as read 2026-09-23..) |
| Issuing Insurer | The reviewed workers' compensation page does not name an issuing insurer; the carrier depends on the specific program placed for each client. [5](https://www.newfront.com/workers-compensation "Worker's Compensation") (Evidence: Not publicly disclosed; scope: Page as read on 2026-09-23..) | Not described in the reviewed sources. |
| Who It’s For | Not described in the reviewed sources. | The Hartford says coverage requirements vary by state, and in some states (monopolistic states) workers' compensation can only be bought through a state-run fund, not from a private insurer like The Hartford. Common industries it names include gyms, manufacturing, medical offices, restaurants and retailers. [9](https://www.thehartford.com/workers-compensation "Workers' Compensation Insurance Plans") (Evidence: Company-reported; scope: Workers' compensation product page as read 2026-09-23..) |
| Coverage Features | Newfront offers guaranteed cost and retro (retrospectively rated) programs as well as large-deductible and alternative-collateral structures for workers' compensation, letting a client choose how much risk it retains versus transfers. [5](https://www.newfront.com/workers-compensation "Worker's Compensation") (Evidence: Company-reported; scope: Optimized Risk Financing section..) | Not described in the reviewed sources. |
| Limits and Retentions | The reviewed page does not publish deductible or retention amounts for large-deductible or captive workers' compensation programs; specific structures are described as 'identified and implemented' per client rather than listed with figures. [5](https://www.newfront.com/workers-compensation "Worker's Compensation") (Evidence: Not publicly disclosed; scope: Optimized Risk Financing section, no schedule of amounts..) | The Hartford says customers with less than $300,000 in payroll pay an average of $81 a month, with some policies starting as low as $13 a month; the page does not publish standard coverage limits, since state law and payroll drive required benefit levels. [9](https://www.thehartford.com/workers-compensation "Workers' Compensation Insurance Plans") (Evidence: Company-reported; scope: Company-reported average as of 2026-09-23; not a specific quote..) |
| Risk Services | Newfront describes an in-house Occupational Health & Safety team focused on loss control and OSHA compliance, a claims advocacy team of former adjusters, attorneys, nurses and claim managers, and its 'Circle of Care' program combining injury prevention, claims management, and recovery support. [5](https://www.newfront.com/workers-compensation "Worker's Compensation") (Evidence: Company-reported; scope: Subject Matter Experts and Circle of Care sections..)<br><br>Newfront says clients get access to claims analytics, an online safety and HR learning management system, a safety/HR/wellness resource library, an OSHA recordkeeping and reporting tool, and an HR hotline. [5](https://www.newfront.com/workers-compensation "Worker's Compensation") (Evidence: Company-reported; scope: Technology-Based Resources section..) | The Hartford says policyholders get access to a Preferred Medical Provider Network of over 1 million providers, a prescription drug program covering more than 65,000 U.S. pharmacies (usually no out-of-pocket cost, plus mail order), a Needle Stick Reimbursement Program, and a Nursed Back to Health Program with nurse case managers coordinating care. [9](https://www.thehartford.com/workers-compensation "Workers' Compensation Insurance Plans") (Evidence: Company-reported; scope: Workers' compensation product page as read 2026-09-23..)<br><br>The Hartford offers pay-as-you-go billing based on actual payroll rather than an estimate, and a My Workers' Comp Connection portal where injured employees can check claim status, review payments, sign up for direct deposit, and get a medical services card. [9](https://www.thehartford.com/workers-compensation "Workers' Compensation Insurance Plans") (Evidence: Company-reported; scope: Workers' compensation product page as read 2026-09-23..) |
| How to Apply | You engage Newfront for workers' compensation by requesting a consultation through the page; the practice is led by Frannie Epps with risk control led by Scott Rhymes, and no online quote or bind flow is described. [5](https://www.newfront.com/workers-compensation "Worker's Compensation") (Evidence: Company-reported; scope: Page call-to-action and Leadership section..) | Not described in the reviewed sources. |
| Claims Support | Newfront's claims advocates say they support clients through TPA (third-party administrator) and adjuster selection, reserve-increase guidance, and settlement-authority decisions throughout the life of a claim. [5](https://www.newfront.com/workers-compensation "Worker's Compensation") (Evidence: Company-reported; scope: Claims Advocacy section..) | Not described in the reviewed sources. |

## Full Comparison

- [Newfront vs The Hartford](https://spot.insure/compare/newfront-vs-the-hartford): all coverage lines, business roles, service and claims.
- [What Is Workers’ Compensation Insurance?](https://spot.insure/coverage/workers-compensation): Workers' compensation addresses medical care, rehabilitation and lost wages for employees with work-related injuries or illnesses.
- [Newfront vs The Hartford Commercial Auto Insurance](https://spot.insure/compare/newfront-vs-the-hartford/commercial-auto)
- [Newfront vs The Hartford Commercial Property Insurance](https://spot.insure/compare/newfront-vs-the-hartford/commercial-property)
- [Newfront vs The Hartford Crime Insurance](https://spot.insure/compare/newfront-vs-the-hartford/crime)
- [Newfront vs The Hartford Cyber Insurance](https://spot.insure/compare/newfront-vs-the-hartford/cyber)
- [Newfront vs The Hartford D&O Insurance](https://spot.insure/compare/newfront-vs-the-hartford/directors-officers)
- [Newfront vs The Hartford Employment Practices Liability Insurance](https://spot.insure/compare/newfront-vs-the-hartford/employment-practices)
- [Newfront vs The Hartford Fiduciary Liability Insurance](https://spot.insure/compare/newfront-vs-the-hartford/fiduciary)
- [Newfront vs The Hartford General Liability Insurance](https://spot.insure/compare/newfront-vs-the-hartford/general-liability)
- [Newfront vs The Hartford Management Liability Insurance](https://spot.insure/compare/newfront-vs-the-hartford/management-liability)
- [Newfront vs The Hartford Professional Liability (E&O) Insurance](https://spot.insure/compare/newfront-vs-the-hartford/professional-errors-omissions)
- [Newfront vs The Hartford Tech E&O Insurance](https://spot.insure/compare/newfront-vs-the-hartford/technology-errors-omissions)
- [Alliance Risk vs Newfront Workers’ Compensation Insurance](https://spot.insure/compare/alliance-risk-vs-newfront/workers-compensation)
- [Alliance Risk vs The Hartford Workers’ Compensation Insurance](https://spot.insure/compare/alliance-risk-vs-the-hartford/workers-compensation)
- [Amelia Risk vs Newfront Workers’ Compensation Insurance](https://spot.insure/compare/amelia-risk-vs-newfront/workers-compensation)
- [Amelia Risk vs The Hartford Workers’ Compensation Insurance](https://spot.insure/compare/amelia-risk-vs-the-hartford/workers-compensation)
- [Chubb vs Newfront Workers’ Compensation Insurance](https://spot.insure/compare/chubb-vs-newfront/workers-compensation)
- [Chubb vs The Hartford Workers’ Compensation Insurance](https://spot.insure/compare/chubb-vs-the-hartford/workers-compensation)

## Sources

### Newfront

1. [Business Insurance](https://www.newfront.com/business-insurance). Newfront; Purpose-Built Team; Full Transparency; Streamlined Program Management. Accessed 2026-09-15.
2. [Employee Benefits](https://www.newfront.com/total-rewards). Newfront; Employee Benefits heading; Tailored Solutions; Comprehensive Expertise: Benefits, Global Benefits, Compensation and Retirement. Accessed 2026-09-16.
3. [Newfront Navigator](https://www.newfront.com/navigator). Newfront; Total Access. Real Confidence; Explore What You Can Do in Navigator; product demonstration image. Accessed 2026-09-15.
4. [WTW Completes Acquisition Of Newfront](https://investors.wtwco.com/news-releases/news-release-details/wtw-completes-acquisition-newfront). WTW; 27 January 2026 release; completion announcement and allocation of Business Insurance and Total Rewards to WTW segments. Accessed 2026-09-15.
5. [Worker's Compensation](https://www.newfront.com/workers-compensation). Newfront; Our Approach: Optimized Risk Financing, Claims Advocacy, Circle of Care, Data-Backed Insights; Subject Matter Experts; Technology-Based Resources; Head of Casualty Practice Frannie Epps; Director of Risk Control Services Scott Rhymes. Accessed 2026-09-23.

### The Hartford

6. [Legal Notice](https://www.thehartford.com/legal-notice). The Hartford; The Hartford Insurance Group, Inc. holding-company description; no representation that all products are available in all locations; P&C writing-company table as of December 31, 2025 including Hartford Fire (NAIC 19682) and Hartford Underwriters (NAIC 30104); life writing companies including Hartford Life and Accident (NAIC 70815). Accessed 2026-09-16.
7. [SaaS Insurance for Your Business](https://www.thehartford.com/business-insurance/saas-insurance). The Hartford; Audience list (software startups, SaaS, IT consulting); Get a Business Owner’s Policy; What Is Business Owner’s Policy Insurance?; general liability introduction and Get a Quote; Get Commercial Property Insurance; Commercial Property Insurance for Your Business; Benefits of The Hartford’s WC Insurance for Employers and Employees; cyber insurance and data breach descriptions; Get a quote for cyber insurance; EPLI introduction and Private Choice Premier; add-ons (workers’ compensation, data breach, commercial auto); technology professional liability mention; small-business availability banner; industry-average premium footnote; footnote 2 state restrictions; footer product-availability disclosure. Accessed 2026-09-16.
8. [Find a Local Insurance Agent](https://www.thehartford.com/find-an-agent). The Hartford; Small-business and midsize agent locators; FAQ that buyers can purchase without an agent by calling or quoting online; statement that agents may charge fees. Accessed 2026-09-16.
9. [Workers' Compensation Insurance Plans](https://www.thehartford.com/workers-compensation). The Hartford; What Is Workers' Compensation Insurance?; How Much Is Workers' Compensation Insurance?; Who Needs Workers' Compensation Insurance?; The Advantages of Workers' Comp From The Hartford; Benefits of The Hartford's WC Insurance; Workers' Compensation Insurance in Monopolistic States. Accessed 2026-09-23.

### Workers’ Compensation Insurance Guide

10. [Workers’ Compensation Insurance](https://content.naic.org/insurance-topics/workers%27-compensation-insurance). National Association of Insurance Commissioners; Opening definition; mandatory coverage except Texas opt-in; exclusive remedy; monopolistic state funds; self-insurance note. Accessed 2026-09-16.
11. [Small Business Insurance](https://content.naic.org/consumer/small-business.htm). National Association of Insurance Commissioners; Typically covers medical expenses, rehabilitation costs and lost wages; check with your state insurance department; ask these questions / who qualifies as a covered employee (contractors, part-time staff, interns); payroll and type-of-work rating factors. Accessed 2026-09-16.
12. [DWC employer information](https://www.dir.ca.gov/dwc/Employer.htm). California Department of Industrial Relations, Division of Workers’ Compensation; Opening trade-off and California requirement; basic benefits including medical care, temporary and permanent disability, supplemental job displacement, return-to-work supplement and death benefits; out-of-state employer note. Accessed 2026-09-16.

Updated 2026-09-23. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

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