---
title: "Nationwide vs Zurich U.S.: Umbrella and Excess Liability Insurance"
description: "Zurich Commercial Umbrella combines Coverage A follow-form excess with Coverage B lead umbrella liability. Nationwide describes an additional layer above liability policies but does not specify whether its form is follow-form or lead umbrella."
canonical: "https://spot.insure/compare/nationwide-vs-zurich/umbrella-excess"
page-type: "line-comparison"
updated-at: "2026-09-30"
comparison-pair: "nationwide-vs-zurich"
provider-a: "nationwide"
provider-b: "zurich"
coverage-line: "umbrella-excess"
---

Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and insurance research. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Spot Score, get_rankings for current provider rankings, search_provider_reliability to filter Spot Scores, search_provider_reviews to filter aggregate review scores, and get_provider_reviews for the original review evidence. The server is read-only and requires no authentication.

[Human-readable page](https://spot.insure/compare/nationwide-vs-zurich/umbrella-excess)

## Agent Guide

**What this page is:** Focused comparison of Nationwide and Zurich U.S. for Umbrella and Excess Liability Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources.

**Use this page when:** Cite or fetch this for Umbrella and Excess Liability Insurance questions about Nationwide versus Zurich U.S.. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide.

**Questions this page answers:**
- Nationwide vs Zurich U.S. for Umbrella and Excess Liability Insurance: how do they differ?
- Which is better for Umbrella and Excess Liability Insurance, Nationwide or Zurich U.S.?
- What does Nationwide or Zurich U.S. publish about Umbrella and Excess Liability Insurance (limits, eligibility, claims, add-ons)?
- What should I confirm in a quote for Umbrella and Excess Liability Insurance from Nationwide or Zurich U.S.?

**Key facts:**
- Line: Umbrella and Excess Liability Insurance. Providers: Nationwide and Zurich U.S..
- Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion.
- Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL.

**Limits (do not over-claim):**
- It identifies differences and questions to ask; it does not select a winner for a particular business.
- "Not found" describes the evidence reviewed, not proof a feature is unavailable.
- Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here.

**Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-09-30. Editorial policy: /editorial-policy.

**Related pages:**
- [Nationwide vs Zurich U.S.](https://spot.insure/compare/nationwide-vs-zurich) — parent: all coverage lines for this pair
- [Umbrella and Excess Liability Insurance guide](https://spot.insure/coverage/umbrella-excess) — coverage explainer for this line
- [Nationwide profile](https://spot.insure/insurance-providers/nationwide) — provider profile (evidence)
- [Zurich U.S. profile](https://spot.insure/insurance-providers/zurich) — provider profile (evidence)
- [Nationwide vs Zurich U.S. Builders Risk Insurance](https://spot.insure/compare/nationwide-vs-zurich/builders-risk) — sibling comparison (other line, or other pair for this line)
- [Nationwide vs Zurich U.S. Commercial Auto Insurance](https://spot.insure/compare/nationwide-vs-zurich/commercial-auto) — sibling comparison (other line, or other pair for this line)
- [Nationwide vs Zurich U.S. Commercial Property Insurance](https://spot.insure/compare/nationwide-vs-zurich/commercial-property) — sibling comparison (other line, or other pair for this line)
- [Nationwide vs Zurich U.S. Crime Insurance](https://spot.insure/compare/nationwide-vs-zurich/crime) — sibling comparison (other line, or other pair for this line)
- [Nationwide vs Zurich U.S. Cyber Insurance](https://spot.insure/compare/nationwide-vs-zurich/cyber) — sibling comparison (other line, or other pair for this line)
- [Nationwide vs Zurich U.S. D&O Insurance](https://spot.insure/compare/nationwide-vs-zurich/directors-officers) — sibling comparison (other line, or other pair for this line)
- [Nationwide vs Zurich U.S. Employment Practices Liability Insurance](https://spot.insure/compare/nationwide-vs-zurich/employment-practices) — sibling comparison (other line, or other pair for this line)
- [Nationwide vs Zurich U.S. Fiduciary Liability Insurance](https://spot.insure/compare/nationwide-vs-zurich/fiduciary) — sibling comparison (other line, or other pair for this line)
- [Nationwide vs Zurich U.S. General Liability Insurance](https://spot.insure/compare/nationwide-vs-zurich/general-liability) — sibling comparison (other line, or other pair for this line)
- [Nationwide vs Zurich U.S. Inland Marine Insurance](https://spot.insure/compare/nationwide-vs-zurich/inland-marine) — sibling comparison (other line, or other pair for this line)
- [Nationwide vs Zurich U.S. Management Liability Insurance](https://spot.insure/compare/nationwide-vs-zurich/management-liability) — sibling comparison (other line, or other pair for this line)
- [Nationwide vs Zurich U.S. Professional Liability (E&O) Insurance](https://spot.insure/compare/nationwide-vs-zurich/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [Nationwide vs Zurich U.S. Surety Bonds](https://spot.insure/compare/nationwide-vs-zurich/surety-bonds) — sibling comparison (other line, or other pair for this line)
- [Nationwide vs Zurich U.S. Workers’ Compensation Insurance](https://spot.insure/compare/nationwide-vs-zurich/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [AIG vs Nationwide Umbrella and Excess Liability Insurance](https://spot.insure/compare/aig-vs-nationwide/umbrella-excess) — sibling comparison (other line, or other pair for this line)
- [AIG vs Zurich U.S. Umbrella and Excess Liability Insurance](https://spot.insure/compare/aig-vs-zurich/umbrella-excess) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs Nationwide Umbrella and Excess Liability Insurance](https://spot.insure/compare/alliance-risk-vs-nationwide/umbrella-excess) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs Zurich U.S. Umbrella and Excess Liability Insurance](https://spot.insure/compare/alliance-risk-vs-zurich/umbrella-excess) — sibling comparison (other line, or other pair for this line)
- [Amelia Risk vs Nationwide Umbrella and Excess Liability Insurance](https://spot.insure/compare/amelia-risk-vs-nationwide/umbrella-excess) — sibling comparison (other line, or other pair for this line)
- [Amelia Risk vs Zurich U.S. Umbrella and Excess Liability Insurance](https://spot.insure/compare/amelia-risk-vs-zurich/umbrella-excess) — sibling comparison (other line, or other pair for this line)

# Nationwide vs Zurich U.S.: How Do They Compare for Umbrella and Excess Liability Insurance?

Zurich Commercial Umbrella combines Coverage A follow-form excess with Coverage B lead umbrella liability. Nationwide describes an additional layer above liability policies but does not specify whether its form is follow-form or lead umbrella.

## How to Use the Nationwide vs Zurich U.S. Umbrella and Excess Liability Insurance Comparison

Use this comparison to evaluate Nationwide and Zurich U.S. for Umbrella and Excess Liability Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## Nationwide vs Zurich U.S. Umbrella and Excess Liability Insurance Summary

Zurich Commercial Umbrella combines Coverage A follow-form excess with Coverage B lead umbrella liability. Nationwide describes an additional layer above liability policies but does not specify whether its form is follow-form or lead umbrella. [4](https://www.nationwide.com/business/insurance/umbrella-policy/ "Commercial Umbrella Liability Insurance from Nationwide") [7](https://www.zurichna.com/insurance/umbrella "Commercial Umbrella Insurance Coverage | Zurich Insurance")

## What Is Nationwide?

Nationwide’s commercial catalogue includes common small-business policies and separate specialty products. A catalogue listing does not establish eligibility or policy terms; confirm the issuing company and coverage for your state and business. [1](https://www.nationwide.com/business/insurance/small-commercial/ "Small Business Insurance") [2](https://www.nationwide.com/agents/business/ "Small Business Insurance Solutions for Agents") [3](https://www.nationwide.com/personal/about-us/terms-conditions "Terms and Conditions for Nationwide.com")

[Nationwide profile](https://spot.insure/insurance-providers/nationwide)

## Zurich U.S. Business Insurance: Products, Access, and Claims

Zurich U.S. serves Middle Market businesses and large or national accounts with commercial property-casualty and specialty insurance. Buyers can explore product lines and work through an agent or broker; the insurer named on a quote or policy identifies which Zurich company underwrites that coverage. [5](https://www.zurichna.com/about "About Us | Zurich U.S. | Commercial Insurance") [6](https://www.zurichna.com/brokers "Agents and Brokers | Zurich U.S.")

[Zurich U.S. profile](https://spot.insure/insurance-providers/zurich)

## What Is Umbrella and Excess Liability Insurance?

Umbrella or excess insurance adds liability limits above the policies named in the quote after a covered claim exhausts their limits. It may fit if a contract sets higher limits; check which primary policies are listed and any gaps between them. [8](https://www.iii.org/publication/insuring-your-business-small-business-owners-guide-to-insurance/specific-coverages/liability-insurance "Liability Insurance") [9](https://www.insurance.ca.gov/01-consumers/105-type/95-guides/09-comm/commercialguide.cfm "Commercial Insurance Guide") [10](https://www.insurance.ca.gov/0200-industry/0050-renew-license/0200-requirements/casualty/lines-of-ins.cfm "Lines of Insurance") [11](https://www.coverdash.com/coverage "Coverage Hub") [12](https://kinro.com/products "Products")

## What Are the Key Differences Between Nationwide and Zurich U.S. Umbrella and Excess Liability Insurance?

### Coverage and Eligibility

Zurich Commercial Umbrella combines Coverage A follow-form excess with Coverage B lead umbrella liability. Nationwide describes an additional layer above liability policies but does not specify whether its form is follow-form or lead umbrella. Ask Nationwide to identify its form and compare it with Zurich’s A/B structure against the policies you want scheduled. [4](https://www.nationwide.com/business/insurance/umbrella-policy/ "Commercial Umbrella Liability Insurance from Nationwide") [7](https://www.zurichna.com/insurance/umbrella "Commercial Umbrella Insurance Coverage | Zurich Insurance")

### Services and Claims

Zurich’s umbrella includes Coverage C, reimbursing emergency casualty business-crisis expenses up to $250,000. Nationwide’s overview does not describe a comparable expense benefit. Ask Zurich what event triggers reimbursement and which expenses qualify; ask Nationwide whether any crisis-expense feature appears in its quote or endorsements. [4](https://www.nationwide.com/business/insurance/umbrella-policy/ "Commercial Umbrella Liability Insurance from Nationwide") [7](https://www.zurichna.com/insurance/umbrella "Commercial Umbrella Insurance Coverage | Zurich Insurance")

### Application and Terms

Zurich also describes a joint facility with Chubb and National Indemnity offering up to $100 million of claims-made excess casualty coverage with possible customized wording. Nationwide’s overview gives no comparable facility limit. Ask whether your exposure qualifies for Zurich’s claims-made facility and confirm Nationwide’s available limit, trigger and wording. [4](https://www.nationwide.com/business/insurance/umbrella-policy/ "Commercial Umbrella Liability Insurance from Nationwide") [7](https://www.zurichna.com/insurance/umbrella "Commercial Umbrella Insurance Coverage | Zurich Insurance")

## What Should You Confirm in Nationwide and Zurich U.S. Umbrella and Excess Liability Insurance Quotes?

- Ask Nationwide and Zurich U.S. to confirm the exact policy form, covered underlying lines, state eligibility, limits and claim or service details that apply to your business. [4](https://www.nationwide.com/business/insurance/umbrella-policy/ "Commercial Umbrella Liability Insurance from Nationwide") [7](https://www.zurichna.com/insurance/umbrella "Commercial Umbrella Insurance Coverage | Zurich Insurance")

## Nationwide vs Zurich U.S. Umbrella and Excess Liability Compared

| Criteria | Nationwide umbrella excess (official overview) | Zurich Commercial Umbrella and Excess Liability |
| --- | --- | --- |
| Role in This Line | Nationwide describes offering umbrella excess for the audience stated on the cited product page. [4](https://www.nationwide.com/business/insurance/umbrella-policy/ "Commercial Umbrella Liability Insurance from Nationwide") (Evidence: Company-reported; scope: umbrella excess marketed by nationwide; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement..) | Confirm in your quote. |
| Who It’s For | Businesses with underlying liability coverage; Nationwide requests business, policy, loss, and payroll information for a quote. [4](https://www.nationwide.com/business/insurance/umbrella-policy/ "Commercial Umbrella Liability Insurance from Nationwide") (Evidence: Company-reported; scope: umbrella excess marketed by nationwide; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement..) | Confirm in your quote. |
| Coverage Features | The cited product page describes an added liability layer above underlying policies such as general liability or business auto; the page says terms and quote depend on the insured's business and underlying coverage. Marketing description only; actual coverage, exclusions, conditions, limits, and availability depend on the issued policy and jurisdiction. [4](https://www.nationwide.com/business/insurance/umbrella-policy/ "Commercial Umbrella Liability Insurance from Nationwide") (Evidence: Company-reported; scope: umbrella excess marketed by nationwide; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement..) | Zurich Commercial Umbrella combines Coverage A follow-form excess liability and Coverage B lead umbrella liability. [7](https://www.zurichna.com/insurance/umbrella "Commercial Umbrella Insurance Coverage | Zurich Insurance") (Evidence: Company-reported; scope: Zurich U.S. brand; exact underwriting company may vary by policy and state; commercial umbrella and excess liability; United States. Company-reported product description; actual coverage, underwriting, limits and state availability are governed by issued policy terms..)<br><br>Zurich’s Excess Claims Made Facility offers up to $100 million in claims-made excess casualty coverage and may consider customized wording; it is a joint Zurich, Chubb and National Indemnity facility. [7](https://www.zurichna.com/insurance/umbrella "Commercial Umbrella Insurance Coverage | Zurich Insurance") (Evidence: Company-reported; scope: Zurich U.S. brand; exact underwriting company may vary by policy and state; commercial umbrella and excess liability; United States. Facility capacity and terms are shared among Zurich, Chubb and Berkshire Hathaway National Indemnity; do not attribute the whole facility solely to Zurich..) |
| Limits and Retentions | The cited overview does not set a universal limit or retention for this line. Ask for the proposed policy form, limits, retentions, exclusions, and conditions in the quote. [4](https://www.nationwide.com/business/insurance/umbrella-policy/ "Commercial Umbrella Liability Insurance from Nationwide") (Evidence: Not publicly disclosed; scope: Only the cited marketing page was reviewed for published limit and retention information; no policy-form entitlement is inferred..) | Coverage C Casualty Business Crisis Expense reimburses emergency expenses up to $250,000. [7](https://www.zurichna.com/insurance/umbrella "Commercial Umbrella Insurance Coverage | Zurich Insurance") (Evidence: Company-reported; scope: Zurich U.S. brand; exact underwriting company may vary by policy and state; commercial umbrella and excess liability; United States. Company-reported product description; actual coverage, underwriting, limits and state availability are governed by issued policy terms..) |
| How to Apply | The page directs prospective customers to contact an agent or request a quote. The page does not establish a quote, bind, or coverage-effective timeline. [4](https://www.nationwide.com/business/insurance/umbrella-policy/ "Commercial Umbrella Liability Insurance from Nationwide") (Evidence: Company-reported; scope: umbrella excess marketed by nationwide; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement..) | Confirm in your quote. |

## Related Pages for Nationwide vs Zurich U.S.

- [Nationwide vs Zurich U.S.](https://spot.insure/compare/nationwide-vs-zurich): all coverage lines, business roles, service and claims.
- [What Is Umbrella and Excess Liability Insurance?](https://spot.insure/coverage/umbrella-excess): Umbrella or excess insurance can add liability limits above selected underlying policies when a covered claim exceeds them; compare the schedule and any gaps.
- [Nationwide vs Zurich U.S. Builders Risk Insurance](https://spot.insure/compare/nationwide-vs-zurich/builders-risk)
- [Nationwide vs Zurich U.S. Commercial Auto Insurance](https://spot.insure/compare/nationwide-vs-zurich/commercial-auto)
- [Nationwide vs Zurich U.S. Commercial Property Insurance](https://spot.insure/compare/nationwide-vs-zurich/commercial-property)
- [Nationwide vs Zurich U.S. Crime Insurance](https://spot.insure/compare/nationwide-vs-zurich/crime)
- [Nationwide vs Zurich U.S. Cyber Insurance](https://spot.insure/compare/nationwide-vs-zurich/cyber)
- [Nationwide vs Zurich U.S. D&O Insurance](https://spot.insure/compare/nationwide-vs-zurich/directors-officers)
- [Nationwide vs Zurich U.S. Employment Practices Liability Insurance](https://spot.insure/compare/nationwide-vs-zurich/employment-practices)
- [Nationwide vs Zurich U.S. Fiduciary Liability Insurance](https://spot.insure/compare/nationwide-vs-zurich/fiduciary)
- [Nationwide vs Zurich U.S. General Liability Insurance](https://spot.insure/compare/nationwide-vs-zurich/general-liability)
- [Nationwide vs Zurich U.S. Inland Marine Insurance](https://spot.insure/compare/nationwide-vs-zurich/inland-marine)
- [Nationwide vs Zurich U.S. Management Liability Insurance](https://spot.insure/compare/nationwide-vs-zurich/management-liability)
- [Nationwide vs Zurich U.S. Professional Liability (E&O) Insurance](https://spot.insure/compare/nationwide-vs-zurich/professional-errors-omissions)
- [Nationwide vs Zurich U.S. Surety Bonds](https://spot.insure/compare/nationwide-vs-zurich/surety-bonds)
- [Nationwide vs Zurich U.S. Workers’ Compensation Insurance](https://spot.insure/compare/nationwide-vs-zurich/workers-compensation)
- [AIG vs Nationwide Umbrella and Excess Liability Insurance](https://spot.insure/compare/aig-vs-nationwide/umbrella-excess)
- [AIG vs Zurich U.S. Umbrella and Excess Liability Insurance](https://spot.insure/compare/aig-vs-zurich/umbrella-excess)
- [Alliance Risk vs Nationwide Umbrella and Excess Liability Insurance](https://spot.insure/compare/alliance-risk-vs-nationwide/umbrella-excess)
- [Alliance Risk vs Zurich U.S. Umbrella and Excess Liability Insurance](https://spot.insure/compare/alliance-risk-vs-zurich/umbrella-excess)
- [Amelia Risk vs Nationwide Umbrella and Excess Liability Insurance](https://spot.insure/compare/amelia-risk-vs-nationwide/umbrella-excess)
- [Amelia Risk vs Zurich U.S. Umbrella and Excess Liability Insurance](https://spot.insure/compare/amelia-risk-vs-zurich/umbrella-excess)

## Sources for Nationwide vs Zurich U.S.

### Sources About Nationwide

1. [Small Business Insurance](https://www.nationwide.com/business/insurance/small-commercial/). Nationwide; Small business products and solutions, lines 185–214: BOP, workers’ compensation, commercial auto, umbrella, EPLI, cyber and surety; purchase guidance lines 235–247.. Accessed 2026-09-29.
2. [Small Business Insurance Solutions for Agents](https://www.nationwide.com/agents/business/). Nationwide; Specialized small commercial solutions: BOP, auto, workers’ compensation, cyber, EPLI, umbrella, inland marine and professional liability; page states appetite varies by state, lines 129–163, 191–193.. Accessed 2026-09-29.
3. [Terms and Conditions for Nationwide.com](https://www.nationwide.com/personal/about-us/terms-conditions). Nationwide; P&C products not offered by all companies/states; policy/declarations control; NMI and affiliates may underwrite; each underwriter responsible for own products, lines 358–368 and 391–394.. Accessed 2026-09-29.
4. [Commercial Umbrella Liability Insurance from Nationwide](https://www.nationwide.com/business/insurance/umbrella-policy/). Nationwide; How commercial umbrella works; underlying policies and additional-liability layer.. Accessed 2026-09-30.

### Sources About Zurich U.S.

5. [About Us | Zurich U.S. | Commercial Insurance](https://www.zurichna.com/about). Zurich U.S.; About Zurich U.S.; customer and industry description; FAQ on U.S. product focus. Accessed 2026-09-28.
6. [Agents and Brokers | Zurich U.S.](https://www.zurichna.com/brokers). Zurich U.S.; Agent/broker route and locator. Accessed 2026-09-28.
7. [Commercial Umbrella Insurance Coverage | Zurich Insurance](https://www.zurichna.com/insurance/umbrella). Zurich U.S.; Umbrella and excess coverage forms, crisis expense limit, excess claims-made facility. Accessed 2026-09-28.

### Sources for the Umbrella and Excess Liability Insurance Guide

8. [Liability Insurance](https://www.iii.org/publication/insuring-your-business-small-business-owners-guide-to-insurance/specific-coverages/liability-insurance). Insurance Information Institute; Heading Umbrella Liability Insurance; sentence Umbrella Liability—also known as Excess Liability Insurance; underlying policies listed with limits; typically GL, auto and employers’ liability; starts when a covered loss exhausts the primary per occurrence limit; Most umbrella policies exclude EPL, professional liability, product recall, workers compensation, asbestos, pollution, war and terrorism. Accessed 2026-09-16.
9. [Commercial Insurance Guide](https://www.insurance.ca.gov/01-consumers/105-type/95-guides/09-comm/commercialguide.cfm). California Department of Insurance; Commercial Umbrella; excess over a basic liability policy; auto/CGL/WC or any liability policy can be covered; may respond if basic policy not in force or for gaps; SIR when no underlying. Accessed 2026-09-16.
10. [Lines of Insurance](https://www.insurance.ca.gov/0200-industry/0050-renew-license/0200-requirements/casualty/lines-of-ins.cfm). California Department of Insurance; Umbrella or Excess Liability Policy: excess limits over existing liability; may provide additional coverages not provided by underlying policies. Accessed 2026-09-16.
11. [Coverage Hub](https://www.coverdash.com/coverage). Coverdash; Excess & Specialty: Umbrella; Excess Liability. Accessed 2026-09-16.
12. [Products](https://kinro.com/products). Kinro; 09 Umbrella/Excess: additional limits above scheduled underlying policies; when to review; reviewed with. Accessed 2026-09-16.

Updated 2026-09-30. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## Nationwide Review Scores for 2026

Review Score: 7.8 / 10 from 4 rated sources, equally weighted.

Experts like Nationwide more than customers do. NerdWallet gives it 4.5 out of 5 for business insurance, while small-business customers on ConsumerAffairs give it 2.5 out of 5 from 19 reviews.

- NerdWallet: NerdWallet rating 4.5 (out of 5). NerdWallet's editorial small-business review of Nationwide, updated 2026-06-03. It is an expert score, not a customer average. The page header shows 4.5 and a partner card on the same page shows 4.0; the 4.5 is the review's own headline rating. Period: review updated 2026-06-03. Checked 2026-09-29. [Nationwide Business Insurance Review 2026](https://www.nerdwallet.com/business/insurance/learn/nationwide-business-insurance)
- J.D. Power: 2025 Small Commercial satisfaction index 707 (out of 1,000); 2848 reviews. 2025 U.S. Small Commercial Insurance Study: 2,848 U.S. businesses with 50 or fewer employees, fielded Mar-May 2025. Nationwide scored 707 against a study average of 698. A 2026 study was published 2026-08-20 (average 713); Nationwide's 2026 score was not found. Period: 2025 study. Checked 2026-09-29. [2025 U.S. Small Commercial Insurance Study](https://www.jdpower.com/sites/default/files/file/2025-08/2025092%20U.S.%20Small%20Commercial%20Insurance%20Study.pdf); [U.S. Small Commercial Insurance Study](https://www.jdpower.com/business/u-s-small-commercial-insurance-study/); [Rates, Digital Support Boost Small Business Insurance Customer Satisfaction: JD Power](https://www.carriermanagement.com/news/2026/08/20/291242.htm)
- Trustpilot: TrustScore 1.3 (out of 5); 261 reviews. Nationwide's main Trustpilot page. It mixes personal and commercial customers; it cannot be separated. The page text says 1.3 out of 5 while an embedded badge image text said 1.5; we use the visible text score. Period: 69 reviews in the prior 12 months (checked 2026-09-29). Checked 2026-09-29. [Nationwide Reviews](https://www.trustpilot.com/review/nationwide.com)
- ConsumerAffairs: ConsumerAffairs auto average 1.5 (out of 5); 1091 reviews. ConsumerAffairs Nationwide personal auto page (1,091 reviews displayed). Personal auto, not commercial. Period: checked 2026-09-29. Checked 2026-09-29. [Nationwide Auto Insurance Reviews](https://www.consumeraffairs.com/insurance/nationwide_auto.html)
- ConsumerAffairs: ConsumerAffairs rating 2.5 (out of 5); 19 reviews. ConsumerAffairs Nationwide Small Business Insurance page; unclaimed profile; small-business customers. Screenshot captured 2026-09-29. Period: page updated Aug. 14, 2026; captured 2026-09-29. Checked 2026-09-29. [Nationwide Small Business Insurance Reviews](https://www.consumeraffairs.com/insurance/nationwide-small-business-insurance.html)
- BBB: BBB business grade A+. BBB Nationwide profile at the Columbus, Ohio headquarters (BBB Accredited). Covers all Nationwide products, not just commercial. Checked 2026-09-29. [Nationwide BBB Complaints Profile](https://www.bbb.org/us/oh/columbus/profile/insurance-companies/nationwide-0302-2388/complaints)
- BBB: Complaints 111. Same BBB headquarters profile; all Nationwide products, no premium denominator. BBB warns complaint details may be incomplete. The page also shows 269 customer reviews but no star average. Period: closed in the last three years (checked 2026-09-29). Checked 2026-09-29. [Nationwide BBB customer reviews](https://www.bbb.org/us/oh/columbus/profile/insurance-companies/nationwide-0302-2388/customer-reviews)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/nationwide/reviews).

## Zurich U.S. Review Scores for 2026

Review Score: not enough ratings.

The available Zurich review evidence is mixed and comes from distinct populations: a car-rental-business editorial rating, broad global and U.S. review-platform snapshots, and a BBB business-profile grade. These are not a representative measure of every Zurich commercial policy or claim.

- NerdWallet: editorial rating 4.5 (5). U.S. commercial rental-fleet insurance publisher review; editorial evaluation, not a consumer average or all-line Zurich result. Period: Page updated July 10, 2026. Checked 2026-09-29. [Best Insurance Companies for Car Rental Businesses](https://www.nerdwallet.com/business/insurance/learn/car-rental-business-insurance)
- Trustpilot: TrustScore 1.2 (5); 748 reviews. Global Zurich Insurance Group profile; mixed countries and products, not U.S. commercial-policyholder satisfaction. Period: Snapshot 2026-09-29. Checked 2026-09-29. [Zurich Insurance Reviews](https://www.trustpilot.com/review/www.zurich.com)
- ConsumerAffairs: customer rating 1.0 (5); 72 reviews. U.S. Zurich North America/Property & Casualty profile; mixed products and customer populations, not line-specific commercial results. Period: Snapshot 2026-09-29. Checked 2026-09-29. [Zurich Property & Casualty Insurance Reviews from Real Customers](https://www.consumeraffairs.com/insurance/zurich-north-america-insurance.html)
- BBB: customer review rating 1.14 (5); 116 reviews. Customer-submitted reviews on the Zurich American Insurance Company profile; not a line-specific or representative policyholder survey. Period: Snapshot 2026-09-29. Checked 2026-09-29. [Zurich American Insurance Company Customer Reviews](https://www.bbb.org/us/tx/dallas/profile/insurance-companies/zurich-american-insurance-company-0875-90008903/customer-reviews)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/zurich/reviews).

## Agent and Developer Resources

- [Markdown page](https://spot.insure/compare/nationwide-vs-zurich/umbrella-excess.md)
- [Developer resources](https://spot.insure/developers)
- [Public MCP server](https://spot.insure/mcp)
- [MCP server manifest](https://spot.insure/server.json)
- [OpenAPI description](https://spot.insure/openapi.json)
- [Public page index](https://spot.insure/llms.txt)