---
title: "Nationwide vs Zurich U.S.: Crime Insurance"
description: "Zurich describes employee theft, computer fraud and funds transfer fraud grants plus crime-risk assessment, while Nationwide's page does not itemize crime coverages."
canonical: "https://spot.insure/compare/nationwide-vs-zurich/crime"
page-type: "line-comparison"
updated-at: "2026-09-30"
comparison-pair: "nationwide-vs-zurich"
provider-a: "nationwide"
provider-b: "zurich"
coverage-line: "crime"
---

Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and insurance research. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Spot Score, get_rankings for current provider rankings, search_provider_reliability to filter Spot Scores, search_provider_reviews to filter aggregate review scores, and get_provider_reviews for the original review evidence. The server is read-only and requires no authentication.

[Human-readable page](https://spot.insure/compare/nationwide-vs-zurich/crime)

## Agent Guide

**What this page is:** Focused comparison of Nationwide and Zurich U.S. for Crime Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources.

**Use this page when:** Cite or fetch this for Crime Insurance questions about Nationwide versus Zurich U.S.. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide.

**Questions this page answers:**
- Nationwide vs Zurich U.S. for Crime Insurance: how do they differ?
- Which is better for Crime Insurance, Nationwide or Zurich U.S.?
- What does Nationwide or Zurich U.S. publish about Crime Insurance (limits, eligibility, claims, add-ons)?
- What should I confirm in a quote for Crime Insurance from Nationwide or Zurich U.S.?

**Key facts:**
- Line: Crime Insurance. Providers: Nationwide and Zurich U.S..
- Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion.
- Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL.

**Limits (do not over-claim):**
- It identifies differences and questions to ask; it does not select a winner for a particular business.
- "Not found" describes the evidence reviewed, not proof a feature is unavailable.
- Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here.

**Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-09-30. Editorial policy: /editorial-policy.

**Related pages:**
- [Nationwide vs Zurich U.S.](https://spot.insure/compare/nationwide-vs-zurich) — parent: all coverage lines for this pair
- [Crime Insurance guide](https://spot.insure/coverage/crime) — coverage explainer for this line
- [Nationwide profile](https://spot.insure/insurance-providers/nationwide) — provider profile (evidence)
- [Zurich U.S. profile](https://spot.insure/insurance-providers/zurich) — provider profile (evidence)
- [Nationwide vs Zurich U.S. Builders Risk Insurance](https://spot.insure/compare/nationwide-vs-zurich/builders-risk) — sibling comparison (other line, or other pair for this line)
- [Nationwide vs Zurich U.S. Commercial Auto Insurance](https://spot.insure/compare/nationwide-vs-zurich/commercial-auto) — sibling comparison (other line, or other pair for this line)
- [Nationwide vs Zurich U.S. Commercial Property Insurance](https://spot.insure/compare/nationwide-vs-zurich/commercial-property) — sibling comparison (other line, or other pair for this line)
- [Nationwide vs Zurich U.S. Cyber Insurance](https://spot.insure/compare/nationwide-vs-zurich/cyber) — sibling comparison (other line, or other pair for this line)
- [Nationwide vs Zurich U.S. D&O Insurance](https://spot.insure/compare/nationwide-vs-zurich/directors-officers) — sibling comparison (other line, or other pair for this line)
- [Nationwide vs Zurich U.S. Employment Practices Liability Insurance](https://spot.insure/compare/nationwide-vs-zurich/employment-practices) — sibling comparison (other line, or other pair for this line)
- [Nationwide vs Zurich U.S. Fiduciary Liability Insurance](https://spot.insure/compare/nationwide-vs-zurich/fiduciary) — sibling comparison (other line, or other pair for this line)
- [Nationwide vs Zurich U.S. General Liability Insurance](https://spot.insure/compare/nationwide-vs-zurich/general-liability) — sibling comparison (other line, or other pair for this line)
- [Nationwide vs Zurich U.S. Inland Marine Insurance](https://spot.insure/compare/nationwide-vs-zurich/inland-marine) — sibling comparison (other line, or other pair for this line)
- [Nationwide vs Zurich U.S. Management Liability Insurance](https://spot.insure/compare/nationwide-vs-zurich/management-liability) — sibling comparison (other line, or other pair for this line)
- [Nationwide vs Zurich U.S. Professional Liability (E&O) Insurance](https://spot.insure/compare/nationwide-vs-zurich/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [Nationwide vs Zurich U.S. Surety Bonds](https://spot.insure/compare/nationwide-vs-zurich/surety-bonds) — sibling comparison (other line, or other pair for this line)
- [Nationwide vs Zurich U.S. Umbrella and Excess Liability Insurance](https://spot.insure/compare/nationwide-vs-zurich/umbrella-excess) — sibling comparison (other line, or other pair for this line)
- [Nationwide vs Zurich U.S. Workers’ Compensation Insurance](https://spot.insure/compare/nationwide-vs-zurich/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [AIG vs Nationwide Crime Insurance](https://spot.insure/compare/aig-vs-nationwide/crime) — sibling comparison (other line, or other pair for this line)
- [AIG vs Zurich U.S. Crime Insurance](https://spot.insure/compare/aig-vs-zurich/crime) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs Nationwide Crime Insurance](https://spot.insure/compare/alliance-risk-vs-nationwide/crime) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs Zurich U.S. Crime Insurance](https://spot.insure/compare/alliance-risk-vs-zurich/crime) — sibling comparison (other line, or other pair for this line)
- [Aon vs Nationwide Crime Insurance](https://spot.insure/compare/aon-vs-nationwide/crime) — sibling comparison (other line, or other pair for this line)
- [Aon vs Zurich U.S. Crime Insurance](https://spot.insure/compare/aon-vs-zurich/crime) — sibling comparison (other line, or other pair for this line)

# Nationwide vs Zurich U.S.: How Do They Compare for Crime Insurance?

Zurich describes employee theft, computer fraud and funds transfer fraud grants plus crime-risk assessment, while Nationwide's page does not itemize crime coverages.

## How to Use the Nationwide vs Zurich U.S. Crime Insurance Comparison

Use this comparison to evaluate Nationwide and Zurich U.S. for Crime Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## Nationwide vs Zurich U.S. Crime Insurance Summary

Zurich spells out how its crime grants define employee theft and electronic fraud; Nationwide names crime without itemizing insuring agreements. [4](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/ "Commercial Liability Products | Nationwide") [7](https://www.zurichna.com/insurance/management-liability/crime-insurance "Commercial Crime & Fidelity Insurance Coverage | Zurich U.S.")

## What Is Nationwide?

Nationwide’s commercial catalogue includes common small-business policies and separate specialty products. A catalogue listing does not establish eligibility or policy terms; confirm the issuing company and coverage for your state and business. [1](https://www.nationwide.com/business/insurance/small-commercial/ "Small Business Insurance") [2](https://www.nationwide.com/agents/business/ "Small Business Insurance Solutions for Agents") [3](https://www.nationwide.com/personal/about-us/terms-conditions "Terms and Conditions for Nationwide.com")

[Nationwide profile](https://spot.insure/insurance-providers/nationwide)

## Zurich U.S. Business Insurance: Products, Access, and Claims

Zurich U.S. serves Middle Market businesses and large or national accounts with commercial property-casualty and specialty insurance. Buyers can explore product lines and work through an agent or broker; the insurer named on a quote or policy identifies which Zurich company underwrites that coverage. [5](https://www.zurichna.com/about "About Us | Zurich U.S. | Commercial Insurance") [6](https://www.zurichna.com/brokers "Agents and Brokers | Zurich U.S.")

[Zurich U.S. profile](https://spot.insure/insurance-providers/zurich)

## What Is Crime Insurance?

Crime insurance can help reimburse specified business losses from theft and fraud, including employee theft and forgery. Compare those protections separately and ask whether a payment sent after an impersonation scam is covered. [8](https://www.insurance.ca.gov/01-consumers/105-type/95-guides/09-comm/commercialguide.cfm "Commercial Insurance Guide") [9](https://www.travelers.com/business-insurance/professional-liability-insurance/apps-forms/crime-non-financial-institutions "Crime Non-Financial Applications and Forms") [10](https://asset.trvstatic.com/download/assets/cri-3001.pdf/98f30f1063c911eeb2f1deb19c93b21f "Crime Terms and Conditions") [11](https://www.chubb.com/us-en/business-insurance/social-engineering-fraud-coverage-for-crime-insurance.html "Social Engineering Fraud Insurance") [12](https://asset.trvstatic.com/download/assets/cri-1100w-ind.pdf/9aa2577663c911ee91291279531924d3 "Commercial Crime Coverage Application")

## What Are the Key Differences Between Nationwide and Zurich U.S. Crime Insurance?

### Defined Insuring Agreements

Zurich describes employee theft as direct loss of money, securities or property from theft or forgery, and separates computer fraud from funds transfer fraud [7](https://www.zurichna.com/insurance/management-liability/crime-insurance "Commercial Crime & Fidelity Insurance Coverage | Zurich U.S."). Nationwide's overview does not itemize crime insuring agreements [4](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/ "Commercial Liability Products | Nationwide").

### Services

Zurich Resilience Solutions offers crime-risk assessment followed by recommendations [7](https://www.zurichna.com/insurance/management-liability/crime-insurance "Commercial Crime & Fidelity Insurance Coverage | Zurich U.S."). Nationwide's reviewed page lists no crime-specific service [4](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/ "Commercial Liability Products | Nationwide").

### Standalone or Package

Zurich offers crime as standalone policies or package solutions for public and private companies [7](https://www.zurichna.com/insurance/management-liability/crime-insurance "Commercial Crime & Fidelity Insurance Coverage | Zurich U.S."). Nationwide ties crime to its management-liability product range and leaves limits to the policy form [4](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/ "Commercial Liability Products | Nationwide").

## What Should You Confirm in Nationwide and Zurich U.S. Crime Insurance Quotes?

- Ask Nationwide whether employee theft, computer fraud and funds transfer fraud are separate grants.
- Ask Zurich whether a standalone or package form fits you and what the retentions are.
- Confirm whether a crime-risk assessment is available before quoting.

## Nationwide vs Zurich U.S. Crime Insurance Compared

| Criteria | Nationwide crime (official overview) | Zurich Commercial Crime Insurance |
| --- | --- | --- |
| Role in This Line | Nationwide describes offering crime for the audience stated on the cited product page. [4](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/ "Commercial Liability Products | Nationwide") (Evidence: Company-reported; scope: crime marketed by nationwide; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement..) | Confirm in your quote. |
| Who It’s For | Commercial organizations considering management-liability products; page describes product options and underwriting review. [4](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/ "Commercial Liability Products | Nationwide") (Evidence: Company-reported; scope: crime marketed by nationwide; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement..) | Zurich offers commercial crime insurance as standalone policies and as package solutions for public and private companies. [7](https://www.zurichna.com/insurance/management-liability/crime-insurance "Commercial Crime & Fidelity Insurance Coverage | Zurich U.S.") (Evidence: Company-reported; scope: Zurich U.S. brand; issuer varies by product/state; Commercial Crime Insurance; United States. Product structure and company class only; terms, underwriting and availability vary..) |
| Coverage Features | The cited product page describes crime insurance as a named commercial-liability product; Nationwide's product overview does not itemize crime insuring agreements. Marketing description only; actual coverage, exclusions, conditions, limits, and availability depend on the issued policy and jurisdiction. [4](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/ "Commercial Liability Products | Nationwide") (Evidence: Company-reported; scope: crime marketed by nationwide; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement..) | Zurich describes employee-theft coverage for direct loss or damage to money, securities or property caused by employee theft or forgery. [7](https://www.zurichna.com/insurance/management-liability/crime-insurance "Commercial Crime & Fidelity Insurance Coverage | Zurich U.S.") (Evidence: Company-reported; scope: Zurich U.S. brand; issuer varies by product/state; Commercial Crime Insurance; United States. Summary only; form definitions, exclusions, limits and conditions control..)<br><br>Zurich describes computer-fraud losses as loss of or damage to money, securities or property resulting directly from computer use to fraudulently cause a transfer originating from the insured’s business or banking premises. It separately describes Funds Transfer Fraud as direct loss of money or securities from fraudulent instructions to a financial institution to transfer funds from the insured’s transfer account. Policy forms govern. [7](https://www.zurichna.com/insurance/management-liability/crime-insurance "Commercial Crime & Fidelity Insurance Coverage | Zurich U.S.") (Evidence: Company-reported; scope: Zurich U.S. brand; issuer varies by product/state; Commercial Crime Insurance; United States. These are the page’s summary descriptions, not policy definitions. Actual definitions, causation requirements, exclusions and limits are in policy forms..) |
| Limits and Retentions | The cited overview does not set a universal limit or retention for this line. Ask for the proposed policy form, limits, retentions, exclusions, and conditions in the quote. [4](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/ "Commercial Liability Products | Nationwide") (Evidence: Not publicly disclosed; scope: Only the cited marketing page was reviewed for published limit and retention information; no policy-form entitlement is inferred..) | Confirm in your quote. |
| Risk Services | Confirm in your quote. | Zurich Resilience Solutions offers crime-risk assessment services intended to identify vulnerabilities, followed by specialist recommendations for crime resilience. [7](https://www.zurichna.com/insurance/management-liability/crime-insurance "Commercial Crime & Fidelity Insurance Coverage | Zurich U.S.") (Evidence: Company-reported; scope: Zurich U.S. brand; exact risk-service provider/issuer relationship not mapped; Commercial Crime Insurance risk-assessment service; United States. Company-described service; no guarantee of loss prevention and no insured coverage grant..) |
| How to Apply | The page directs prospective customers to contact an agent or request a quote. The page does not establish a quote, bind, or coverage-effective timeline. [4](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/ "Commercial Liability Products | Nationwide") (Evidence: Company-reported; scope: crime marketed by nationwide; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement..) | Confirm in your quote. |

## Related Pages for Nationwide vs Zurich U.S. Crime Insurance

- [Nationwide vs Zurich U.S.](https://spot.insure/compare/nationwide-vs-zurich): all coverage lines, business roles, service and claims.
- [What Is Crime Insurance?](https://spot.insure/coverage/crime): Crime insurance addresses specified theft and fraud losses; employee theft, forgery, funds-transfer fraud and impersonation payments can have separate terms.
- [Nationwide vs Zurich U.S. Builders Risk Insurance](https://spot.insure/compare/nationwide-vs-zurich/builders-risk)
- [Nationwide vs Zurich U.S. Commercial Auto Insurance](https://spot.insure/compare/nationwide-vs-zurich/commercial-auto)
- [Nationwide vs Zurich U.S. Commercial Property Insurance](https://spot.insure/compare/nationwide-vs-zurich/commercial-property)
- [Nationwide vs Zurich U.S. Cyber Insurance](https://spot.insure/compare/nationwide-vs-zurich/cyber)
- [Nationwide vs Zurich U.S. D&O Insurance](https://spot.insure/compare/nationwide-vs-zurich/directors-officers)
- [Nationwide vs Zurich U.S. Employment Practices Liability Insurance](https://spot.insure/compare/nationwide-vs-zurich/employment-practices)
- [Nationwide vs Zurich U.S. Fiduciary Liability Insurance](https://spot.insure/compare/nationwide-vs-zurich/fiduciary)
- [Nationwide vs Zurich U.S. General Liability Insurance](https://spot.insure/compare/nationwide-vs-zurich/general-liability)
- [Nationwide vs Zurich U.S. Inland Marine Insurance](https://spot.insure/compare/nationwide-vs-zurich/inland-marine)
- [Nationwide vs Zurich U.S. Management Liability Insurance](https://spot.insure/compare/nationwide-vs-zurich/management-liability)
- [Nationwide vs Zurich U.S. Professional Liability (E&O) Insurance](https://spot.insure/compare/nationwide-vs-zurich/professional-errors-omissions)
- [Nationwide vs Zurich U.S. Surety Bonds](https://spot.insure/compare/nationwide-vs-zurich/surety-bonds)
- [Nationwide vs Zurich U.S. Umbrella and Excess Liability Insurance](https://spot.insure/compare/nationwide-vs-zurich/umbrella-excess)
- [Nationwide vs Zurich U.S. Workers’ Compensation Insurance](https://spot.insure/compare/nationwide-vs-zurich/workers-compensation)
- [AIG vs Nationwide Crime Insurance](https://spot.insure/compare/aig-vs-nationwide/crime)
- [AIG vs Zurich U.S. Crime Insurance](https://spot.insure/compare/aig-vs-zurich/crime)
- [Alliance Risk vs Nationwide Crime Insurance](https://spot.insure/compare/alliance-risk-vs-nationwide/crime)
- [Alliance Risk vs Zurich U.S. Crime Insurance](https://spot.insure/compare/alliance-risk-vs-zurich/crime)
- [Aon vs Nationwide Crime Insurance](https://spot.insure/compare/aon-vs-nationwide/crime)
- [Aon vs Zurich U.S. Crime Insurance](https://spot.insure/compare/aon-vs-zurich/crime)

## Sources for Nationwide vs Zurich U.S. Crime Insurance

### Sources About Nationwide

1. [Small Business Insurance](https://www.nationwide.com/business/insurance/small-commercial/). Nationwide; Small business products and solutions, lines 185–214: BOP, workers’ compensation, commercial auto, umbrella, EPLI, cyber and surety; purchase guidance lines 235–247.. Accessed 2026-09-29.
2. [Small Business Insurance Solutions for Agents](https://www.nationwide.com/agents/business/). Nationwide; Specialized small commercial solutions: BOP, auto, workers’ compensation, cyber, EPLI, umbrella, inland marine and professional liability; page states appetite varies by state, lines 129–163, 191–193.. Accessed 2026-09-29.
3. [Terms and Conditions for Nationwide.com](https://www.nationwide.com/personal/about-us/terms-conditions). Nationwide; P&C products not offered by all companies/states; policy/declarations control; NMI and affiliates may underwrite; each underwriter responsible for own products, lines 358–368 and 391–394.. Accessed 2026-09-29.
4. [Commercial Liability Products | Nationwide](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/). Nationwide; Crime section; products list within management-liability specialty.. Accessed 2026-09-30.

### Sources About Zurich U.S.

5. [About Us | Zurich U.S. | Commercial Insurance](https://www.zurichna.com/about). Zurich U.S.; About Zurich U.S.; customer and industry description; FAQ on U.S. product focus. Accessed 2026-09-28.
6. [Agents and Brokers | Zurich U.S.](https://www.zurichna.com/brokers). Zurich U.S.; Agent/broker route and locator. Accessed 2026-09-28.
7. [Commercial Crime & Fidelity Insurance Coverage | Zurich U.S.](https://www.zurichna.com/insurance/management-liability/crime-insurance). Zurich U.S.; Crime product, standalone/package availability, loss examples, risk assessment services. Accessed 2026-09-28.

### Sources for the Crime Insurance Guide

8. [Commercial Insurance Guide](https://www.insurance.ca.gov/01-consumers/105-type/95-guides/09-comm/commercialguide.cfm). California Department of Insurance; Crime. Accessed 2026-09-16.
9. [Crime Non-Financial Applications and Forms](https://www.travelers.com/business-insurance/professional-liability-insurance/apps-forms/crime-non-financial-institutions). Travelers; Opening paragraph; Sample Policy Forms. Accessed 2026-09-16.
10. [Crime Terms and Conditions](https://asset.trvstatic.com/download/assets/cri-3001.pdf/98f30f1063c911eeb2f1deb19c93b21f). The Travelers Companies, Inc.; I.A–G, printed/PDF pages 1–4; III.RR, printed/PDF p.13; V.B.1–2, printed/PDF pp.18–20; Consideration, printed/PDF p.1; III.P p.8; V.A.3 pp.16–17; V.A.4 p.17; V.B.3 p.20; I.A.3 p.1; III.C p.7; III.S pp.8–9; III.II and III.KK p.12; III.QQ p.13; V.A.5 pp.17–18 (printed/PDF pages); IV.J–O, printed/PDF pages 14–15. Accessed 2026-09-16.
11. [Social Engineering Fraud Insurance](https://www.chubb.com/us-en/business-insurance/social-engineering-fraud-coverage-for-crime-insurance.html). Chubb; Opening; coverage highlights. Accessed 2026-09-16.
12. [Commercial Crime Coverage Application](https://asset.trvstatic.com/download/assets/cri-1100w-ind.pdf/9aa2577663c911ee91291279531924d3). Travelers Casualty and Surety Company of America; I–III pages 1–2; IX–XI pages 3–4; V–VII, printed/PDF pages 2–3. Accessed 2026-09-16.

Updated 2026-09-30. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## Nationwide Review Scores for 2026

Review Score: 7.8 / 10 from 4 rated sources, equally weighted.

Experts like Nationwide more than customers do. NerdWallet gives it 4.5 out of 5 for business insurance, while small-business customers on ConsumerAffairs give it 2.5 out of 5 from 19 reviews.

- NerdWallet: NerdWallet rating 4.5 (out of 5). NerdWallet's editorial small-business review of Nationwide, updated 2026-06-03. It is an expert score, not a customer average. The page header shows 4.5 and a partner card on the same page shows 4.0; the 4.5 is the review's own headline rating. Period: review updated 2026-06-03. Checked 2026-09-29. [Nationwide Business Insurance Review 2026](https://www.nerdwallet.com/business/insurance/learn/nationwide-business-insurance)
- J.D. Power: 2025 Small Commercial satisfaction index 707 (out of 1,000); 2848 reviews. 2025 U.S. Small Commercial Insurance Study: 2,848 U.S. businesses with 50 or fewer employees, fielded Mar-May 2025. Nationwide scored 707 against a study average of 698. A 2026 study was published 2026-08-20 (average 713); Nationwide's 2026 score was not found. Period: 2025 study. Checked 2026-09-29. [2025 U.S. Small Commercial Insurance Study](https://www.jdpower.com/sites/default/files/file/2025-08/2025092%20U.S.%20Small%20Commercial%20Insurance%20Study.pdf); [U.S. Small Commercial Insurance Study](https://www.jdpower.com/business/u-s-small-commercial-insurance-study/); [Rates, Digital Support Boost Small Business Insurance Customer Satisfaction: JD Power](https://www.carriermanagement.com/news/2026/08/20/291242.htm)
- Trustpilot: TrustScore 1.3 (out of 5); 261 reviews. Nationwide's main Trustpilot page. It mixes personal and commercial customers; it cannot be separated. The page text says 1.3 out of 5 while an embedded badge image text said 1.5; we use the visible text score. Period: 69 reviews in the prior 12 months (checked 2026-09-29). Checked 2026-09-29. [Nationwide Reviews](https://www.trustpilot.com/review/nationwide.com)
- ConsumerAffairs: ConsumerAffairs auto average 1.5 (out of 5); 1091 reviews. ConsumerAffairs Nationwide personal auto page (1,091 reviews displayed). Personal auto, not commercial. Period: checked 2026-09-29. Checked 2026-09-29. [Nationwide Auto Insurance Reviews](https://www.consumeraffairs.com/insurance/nationwide_auto.html)
- ConsumerAffairs: ConsumerAffairs rating 2.5 (out of 5); 19 reviews. ConsumerAffairs Nationwide Small Business Insurance page; unclaimed profile; small-business customers. Screenshot captured 2026-09-29. Period: page updated Aug. 14, 2026; captured 2026-09-29. Checked 2026-09-29. [Nationwide Small Business Insurance Reviews](https://www.consumeraffairs.com/insurance/nationwide-small-business-insurance.html)
- BBB: BBB business grade A+. BBB Nationwide profile at the Columbus, Ohio headquarters (BBB Accredited). Covers all Nationwide products, not just commercial. Checked 2026-09-29. [Nationwide BBB Complaints Profile](https://www.bbb.org/us/oh/columbus/profile/insurance-companies/nationwide-0302-2388/complaints)
- BBB: Complaints 111. Same BBB headquarters profile; all Nationwide products, no premium denominator. BBB warns complaint details may be incomplete. The page also shows 269 customer reviews but no star average. Period: closed in the last three years (checked 2026-09-29). Checked 2026-09-29. [Nationwide BBB customer reviews](https://www.bbb.org/us/oh/columbus/profile/insurance-companies/nationwide-0302-2388/customer-reviews)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/nationwide/reviews).

## Zurich U.S. Review Scores for 2026

Review Score: not enough ratings.

The available Zurich review evidence is mixed and comes from distinct populations: a car-rental-business editorial rating, broad global and U.S. review-platform snapshots, and a BBB business-profile grade. These are not a representative measure of every Zurich commercial policy or claim.

- NerdWallet: editorial rating 4.5 (5). U.S. commercial rental-fleet insurance publisher review; editorial evaluation, not a consumer average or all-line Zurich result. Period: Page updated July 10, 2026. Checked 2026-09-29. [Best Insurance Companies for Car Rental Businesses](https://www.nerdwallet.com/business/insurance/learn/car-rental-business-insurance)
- Trustpilot: TrustScore 1.2 (5); 748 reviews. Global Zurich Insurance Group profile; mixed countries and products, not U.S. commercial-policyholder satisfaction. Period: Snapshot 2026-09-29. Checked 2026-09-29. [Zurich Insurance Reviews](https://www.trustpilot.com/review/www.zurich.com)
- ConsumerAffairs: customer rating 1.0 (5); 72 reviews. U.S. Zurich North America/Property & Casualty profile; mixed products and customer populations, not line-specific commercial results. Period: Snapshot 2026-09-29. Checked 2026-09-29. [Zurich Property & Casualty Insurance Reviews from Real Customers](https://www.consumeraffairs.com/insurance/zurich-north-america-insurance.html)
- BBB: customer review rating 1.14 (5); 116 reviews. Customer-submitted reviews on the Zurich American Insurance Company profile; not a line-specific or representative policyholder survey. Period: Snapshot 2026-09-29. Checked 2026-09-29. [Zurich American Insurance Company Customer Reviews](https://www.bbb.org/us/tx/dallas/profile/insurance-companies/zurich-american-insurance-company-0875-90008903/customer-reviews)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/zurich/reviews).

## Agent and Developer Resources

- [Markdown page](https://spot.insure/compare/nationwide-vs-zurich/crime.md)
- [Developer resources](https://spot.insure/developers)
- [Public MCP server](https://spot.insure/mcp)
- [MCP server manifest](https://spot.insure/server.json)
- [OpenAPI description](https://spot.insure/openapi.json)
- [Public page index](https://spot.insure/llms.txt)