---
title: "Nationwide vs Newfront: Crime Insurance"
description: "Newfront brokers crime together with fidelity inside its Executive Risk practice, while Nationwide's overview presents crime as a management-liability product option."
canonical: "https://spot.insure/compare/nationwide-vs-newfront/crime"
page-type: "line-comparison"
updated-at: "2026-09-30"
comparison-pair: "nationwide-vs-newfront"
provider-a: "nationwide"
provider-b: "newfront"
coverage-line: "crime"
---

Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and insurance research. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Spot Score, get_rankings for current provider rankings, search_provider_reliability to filter Spot Scores, search_provider_reviews to filter aggregate review scores, and get_provider_reviews for the original review evidence. The server is read-only and requires no authentication.

[Human-readable page](https://spot.insure/compare/nationwide-vs-newfront/crime)

## Agent Guide

**What this page is:** Focused comparison of Nationwide and Newfront for Crime Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources.

**Use this page when:** Cite or fetch this for Crime Insurance questions about Nationwide versus Newfront. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide.

**Questions this page answers:**
- Nationwide vs Newfront for Crime Insurance: how do they differ?
- Which is better for Crime Insurance, Nationwide or Newfront?
- What does Nationwide or Newfront publish about Crime Insurance (limits, eligibility, claims, add-ons)?
- What should I confirm in a quote for Crime Insurance from Nationwide or Newfront?

**Key facts:**
- Line: Crime Insurance. Providers: Nationwide and Newfront.
- Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion.
- Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL.

**Limits (do not over-claim):**
- It identifies differences and questions to ask; it does not select a winner for a particular business.
- "Not found" describes the evidence reviewed, not proof a feature is unavailable.
- Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here.

**Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-09-30. Editorial policy: /editorial-policy.

**Related pages:**
- [Nationwide vs Newfront](https://spot.insure/compare/nationwide-vs-newfront) — parent: all coverage lines for this pair
- [Crime Insurance guide](https://spot.insure/coverage/crime) — coverage explainer for this line
- [Nationwide profile](https://spot.insure/insurance-providers/nationwide) — provider profile (evidence)
- [Newfront profile](https://spot.insure/insurance-providers/newfront) — provider profile (evidence)
- [Nationwide vs Newfront Cargo and Transit Insurance](https://spot.insure/compare/nationwide-vs-newfront/cargo-transit) — sibling comparison (other line, or other pair for this line)
- [Nationwide vs Newfront Commercial Auto Insurance](https://spot.insure/compare/nationwide-vs-newfront/commercial-auto) — sibling comparison (other line, or other pair for this line)
- [Nationwide vs Newfront Commercial Property Insurance](https://spot.insure/compare/nationwide-vs-newfront/commercial-property) — sibling comparison (other line, or other pair for this line)
- [Nationwide vs Newfront Cyber Insurance](https://spot.insure/compare/nationwide-vs-newfront/cyber) — sibling comparison (other line, or other pair for this line)
- [Nationwide vs Newfront D&O Insurance](https://spot.insure/compare/nationwide-vs-newfront/directors-officers) — sibling comparison (other line, or other pair for this line)
- [Nationwide vs Newfront Employment Practices Liability Insurance](https://spot.insure/compare/nationwide-vs-newfront/employment-practices) — sibling comparison (other line, or other pair for this line)
- [Nationwide vs Newfront Equipment Breakdown Insurance](https://spot.insure/compare/nationwide-vs-newfront/equipment-breakdown) — sibling comparison (other line, or other pair for this line)
- [Nationwide vs Newfront Fiduciary Liability Insurance](https://spot.insure/compare/nationwide-vs-newfront/fiduciary) — sibling comparison (other line, or other pair for this line)
- [Nationwide vs Newfront General Liability Insurance](https://spot.insure/compare/nationwide-vs-newfront/general-liability) — sibling comparison (other line, or other pair for this line)
- [Nationwide vs Newfront Management Liability Insurance](https://spot.insure/compare/nationwide-vs-newfront/management-liability) — sibling comparison (other line, or other pair for this line)
- [Nationwide vs Newfront Professional Liability (E&O) Insurance](https://spot.insure/compare/nationwide-vs-newfront/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [Nationwide vs Newfront Surety Bonds](https://spot.insure/compare/nationwide-vs-newfront/surety-bonds) — sibling comparison (other line, or other pair for this line)
- [Nationwide vs Newfront Umbrella and Excess Liability Insurance](https://spot.insure/compare/nationwide-vs-newfront/umbrella-excess) — sibling comparison (other line, or other pair for this line)
- [Nationwide vs Newfront Workers’ Compensation Insurance](https://spot.insure/compare/nationwide-vs-newfront/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [AIG vs Nationwide Crime Insurance](https://spot.insure/compare/aig-vs-nationwide/crime) — sibling comparison (other line, or other pair for this line)
- [AIG vs Newfront Crime Insurance](https://spot.insure/compare/aig-vs-newfront/crime) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs Nationwide Crime Insurance](https://spot.insure/compare/alliance-risk-vs-nationwide/crime) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs Newfront Crime Insurance](https://spot.insure/compare/alliance-risk-vs-newfront/crime) — sibling comparison (other line, or other pair for this line)
- [Aon vs Nationwide Crime Insurance](https://spot.insure/compare/aon-vs-nationwide/crime) — sibling comparison (other line, or other pair for this line)
- [Aon vs Newfront Crime Insurance](https://spot.insure/compare/aon-vs-newfront/crime) — sibling comparison (other line, or other pair for this line)

# Nationwide vs Newfront: How Do They Compare for Crime Insurance?

Newfront brokers crime together with fidelity inside its Executive Risk practice, while Nationwide's overview presents crime as a management-liability product option.

## How to Use the Nationwide vs Newfront Crime Insurance Comparison

Use this comparison to evaluate Nationwide and Newfront for Crime Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## Nationwide vs Newfront Crime Insurance Summary

Newfront places crime under a combined Fidelity and Crime entry in its Executive Risk practice, with a connected client dashboard. Nationwide's overview names crime as a product but itemizes no insuring agreements. [4](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/ "Commercial Liability Products | Nationwide") [9](https://www.newfront.com/executive-risk "Executive Risk")

## What Is Nationwide?

Nationwide’s commercial catalogue includes common small-business policies and separate specialty products. A catalogue listing does not establish eligibility or policy terms; confirm the issuing company and coverage for your state and business. [1](https://www.nationwide.com/business/insurance/small-commercial/ "Small Business Insurance") [2](https://www.nationwide.com/agents/business/ "Small Business Insurance Solutions for Agents") [3](https://www.nationwide.com/personal/about-us/terms-conditions "Terms and Conditions for Nationwide.com")

[Nationwide profile](https://spot.insure/insurance-providers/nationwide)

## What Is Newfront?

Newfront suits growing and enterprise businesses seeking specialist insurance and benefits teams plus Navigator policy tools; small firms wanting an instant direct quote should compare online carriers. Its Partner Management tool is included in client service agreements. [5](https://www.newfront.com/business-insurance "Business Insurance") [6](https://www.newfront.com/total-rewards "Employee Benefits") [7](https://www.newfront.com/navigator "Newfront Navigator") [8](https://investors.wtwco.com/news-releases/news-release-details/wtw-completes-acquisition-newfront "WTW Completes Acquisition Of Newfront")

[Newfront profile](https://spot.insure/insurance-providers/newfront)

## What Is Crime Insurance?

Crime insurance can help reimburse specified business losses from theft and fraud, including employee theft and forgery. Compare those protections separately and ask whether a payment sent after an impersonation scam is covered. [10](https://www.insurance.ca.gov/01-consumers/105-type/95-guides/09-comm/commercialguide.cfm "Commercial Insurance Guide") [11](https://www.travelers.com/business-insurance/professional-liability-insurance/apps-forms/crime-non-financial-institutions "Crime Non-Financial Applications and Forms") [12](https://asset.trvstatic.com/download/assets/cri-3001.pdf/98f30f1063c911eeb2f1deb19c93b21f "Crime Terms and Conditions") [13](https://www.chubb.com/us-en/business-insurance/social-engineering-fraud-coverage-for-crime-insurance.html "Social Engineering Fraud Insurance") [14](https://asset.trvstatic.com/download/assets/cri-1100w-ind.pdf/9aa2577663c911ee91291279531924d3 "Commercial Crime Coverage Application")

## What Are the Key Differences Between Nationwide and Newfront Crime Insurance?

### Where Crime Sits

Newfront groups "Fidelity and Crime" as one Key Coverages entry in its Executive Risk practice and negotiates placement rather than underwriting. [9](https://www.newfront.com/executive-risk "Executive Risk") Nationwide lists crime among management-liability options for commercial organizations. [4](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/ "Commercial Liability Products | Nationwide") Neither page itemizes crime insuring agreements such as employee theft or computer fraud.

Newfront lists "Fidelity and Crime" among the Key Coverages of its Executive Risk program. The page does not separately describe crime-specific insuring agreements such as employee theft, computer fraud or funds-transfer fraud. [9](https://www.newfront.com/executive-risk "Executive Risk") (Evidence: Company-reported; scope: Executive Risk page Key Coverages list; crime and fidelity are bundled in one line item..)

### Service Around the Policy

Newfront says clients get 24/7 access to policies, certificates and billing through a dashboard, pre-populated renewal submissions and integrated claims and coverage negotiation. [9](https://www.newfront.com/executive-risk "Executive Risk") Nationwide's overview describes none of these services and points to an agent or quote request. [4](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/ "Commercial Liability Products | Nationwide")

### Limits and Issuers

Neither source publishes crime limits or retentions, and Newfront's page does not name an issuing insurer. [9](https://www.newfront.com/executive-risk "Executive Risk") [4](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/ "Commercial Liability Products | Nationwide")

## What Should You Confirm in Nationwide and Newfront Crime Insurance Quotes?

- Ask Newfront which insurers would quote and what insuring agreements each form contains. [9](https://www.newfront.com/executive-risk "Executive Risk")
- Ask Nationwide for limits, retentions and conditions on the proposed form. [4](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/ "Commercial Liability Products | Nationwide")
- Ask how a crime claim would be handled under each arrangement. [9](https://www.newfront.com/executive-risk "Executive Risk")

## Nationwide vs Newfront Crime Insurance Compared

| Criteria | Nationwide crime (official overview) | Newfront Fidelity and Crime Insurance |
| --- | --- | --- |
| Role in This Line | Nationwide describes offering crime for the audience stated on the cited product page. [4](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/ "Commercial Liability Products | Nationwide") (Evidence: Company-reported; scope: crime marketed by nationwide; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement..) | Newfront brokers crime coverage as part of its Executive Risk practice, which it groups with fidelity coverage under one Key Coverages entry. It negotiates placement rather than underwriting the risk. [9](https://www.newfront.com/executive-risk "Executive Risk") (Evidence: Company-reported; scope: Executive Risk offering page; crime and fidelity are listed together, not as separately described products..) |
| Issuing Insurer | Confirm in your quote. | The reviewed Executive Risk page does not name the insurer or insurers that would issue a crime policy placed through Newfront. [9](https://www.newfront.com/executive-risk "Executive Risk") (Evidence: Not publicly disclosed; scope: Executive Risk page as read on 2026-09-23; carrier depends on the specific placement..) |
| Who It’s For | Commercial organizations considering management-liability products; page describes product options and underwriting review. [4](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/ "Commercial Liability Products | Nationwide") (Evidence: Company-reported; scope: crime marketed by nationwide; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement..) | Newfront says its Executive Risk practice services private companies from seed round through every series of funding, and describes work with over 500 publicly traded companies, without a crime-specific eligibility threshold. [9](https://www.newfront.com/executive-risk "Executive Risk") (Evidence: Company-reported; scope: Here for the Long Run section; figures describe the executive-risk practice broadly, not crime coverage specifically..) |
| Coverage Features | The cited product page describes crime insurance as a named commercial-liability product; Nationwide's product overview does not itemize crime insuring agreements. Marketing description only; actual coverage, exclusions, conditions, limits, and availability depend on the issued policy and jurisdiction. [4](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/ "Commercial Liability Products | Nationwide") (Evidence: Company-reported; scope: crime marketed by nationwide; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement..) | Newfront lists "Fidelity and Crime" among the Key Coverages of its Executive Risk program. The page does not separately describe crime-specific insuring agreements such as employee theft, computer fraud or funds-transfer fraud. [9](https://www.newfront.com/executive-risk "Executive Risk") (Evidence: Company-reported; scope: Executive Risk page Key Coverages list; crime and fidelity are bundled in one line item..) |
| Limits and Retentions | The cited overview does not set a universal limit or retention for this line. Ask for the proposed policy form, limits, retentions, exclusions, and conditions in the quote. [4](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/ "Commercial Liability Products | Nationwide") (Evidence: Not publicly disclosed; scope: Only the cited marketing page was reviewed for published limit and retention information; no policy-form entitlement is inferred..) | Newfront's Executive Risk page does not publish limits or retentions for crime coverage. [9](https://www.newfront.com/executive-risk "Executive Risk") (Evidence: Not publicly disclosed; scope: Executive Risk page as read on 2026-09-23..) |
| Risk Services | Confirm in your quote. | Newfront says clients get 24/7 access to their insurance program, including policies, certificates of insurance and billing, through its connected dashboard, and that renewal submissions use pre-populated historical data. [9](https://www.newfront.com/executive-risk "Executive Risk") (Evidence: Company-reported; scope: Industry-Leading Technology section; described across Executive Risk lines, not crime-specific..) |
| How to Apply | The page directs prospective customers to contact an agent or request a quote. The page does not establish a quote, bind, or coverage-effective timeline. [4](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/ "Commercial Liability Products | Nationwide") (Evidence: Company-reported; scope: crime marketed by nationwide; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement..) | You start a crime coverage placement by requesting a consultation through Newfront's Executive Risk page. [9](https://www.newfront.com/executive-risk "Executive Risk") (Evidence: Company-reported; scope: Executive Risk page call-to-action; no online quoting or binding described..) |
| Claims Support | Confirm in your quote. | Newfront says it provides "integrated claims and coverage negotiation" for its Executive Risk lines, which would apply to a crime claim. [9](https://www.newfront.com/executive-risk "Executive Risk") (Evidence: Company-reported; scope: The Newfront Difference section; described across Executive Risk lines, not a crime-specific claims workflow..) |

## Related Pages for Nationwide vs Newfront Crime Insurance

- [Nationwide vs Newfront](https://spot.insure/compare/nationwide-vs-newfront): all coverage lines, business roles, service and claims.
- [What Is Crime Insurance?](https://spot.insure/coverage/crime): Crime insurance addresses specified theft and fraud losses; employee theft, forgery, funds-transfer fraud and impersonation payments can have separate terms.
- [Nationwide vs Newfront Cargo and Transit Insurance](https://spot.insure/compare/nationwide-vs-newfront/cargo-transit)
- [Nationwide vs Newfront Commercial Auto Insurance](https://spot.insure/compare/nationwide-vs-newfront/commercial-auto)
- [Nationwide vs Newfront Commercial Property Insurance](https://spot.insure/compare/nationwide-vs-newfront/commercial-property)
- [Nationwide vs Newfront Cyber Insurance](https://spot.insure/compare/nationwide-vs-newfront/cyber)
- [Nationwide vs Newfront D&O Insurance](https://spot.insure/compare/nationwide-vs-newfront/directors-officers)
- [Nationwide vs Newfront Employment Practices Liability Insurance](https://spot.insure/compare/nationwide-vs-newfront/employment-practices)
- [Nationwide vs Newfront Equipment Breakdown Insurance](https://spot.insure/compare/nationwide-vs-newfront/equipment-breakdown)
- [Nationwide vs Newfront Fiduciary Liability Insurance](https://spot.insure/compare/nationwide-vs-newfront/fiduciary)
- [Nationwide vs Newfront General Liability Insurance](https://spot.insure/compare/nationwide-vs-newfront/general-liability)
- [Nationwide vs Newfront Management Liability Insurance](https://spot.insure/compare/nationwide-vs-newfront/management-liability)
- [Nationwide vs Newfront Professional Liability (E&O) Insurance](https://spot.insure/compare/nationwide-vs-newfront/professional-errors-omissions)
- [Nationwide vs Newfront Surety Bonds](https://spot.insure/compare/nationwide-vs-newfront/surety-bonds)
- [Nationwide vs Newfront Umbrella and Excess Liability Insurance](https://spot.insure/compare/nationwide-vs-newfront/umbrella-excess)
- [Nationwide vs Newfront Workers’ Compensation Insurance](https://spot.insure/compare/nationwide-vs-newfront/workers-compensation)
- [AIG vs Nationwide Crime Insurance](https://spot.insure/compare/aig-vs-nationwide/crime)
- [AIG vs Newfront Crime Insurance](https://spot.insure/compare/aig-vs-newfront/crime)
- [Alliance Risk vs Nationwide Crime Insurance](https://spot.insure/compare/alliance-risk-vs-nationwide/crime)
- [Alliance Risk vs Newfront Crime Insurance](https://spot.insure/compare/alliance-risk-vs-newfront/crime)
- [Aon vs Nationwide Crime Insurance](https://spot.insure/compare/aon-vs-nationwide/crime)
- [Aon vs Newfront Crime Insurance](https://spot.insure/compare/aon-vs-newfront/crime)

## Sources for Nationwide vs Newfront Crime Insurance

### Sources About Nationwide

1. [Small Business Insurance](https://www.nationwide.com/business/insurance/small-commercial/). Nationwide; Small business products and solutions, lines 185–214: BOP, workers’ compensation, commercial auto, umbrella, EPLI, cyber and surety; purchase guidance lines 235–247.. Accessed 2026-09-29.
2. [Small Business Insurance Solutions for Agents](https://www.nationwide.com/agents/business/). Nationwide; Specialized small commercial solutions: BOP, auto, workers’ compensation, cyber, EPLI, umbrella, inland marine and professional liability; page states appetite varies by state, lines 129–163, 191–193.. Accessed 2026-09-29.
3. [Terms and Conditions for Nationwide.com](https://www.nationwide.com/personal/about-us/terms-conditions). Nationwide; P&C products not offered by all companies/states; policy/declarations control; NMI and affiliates may underwrite; each underwriter responsible for own products, lines 358–368 and 391–394.. Accessed 2026-09-29.
4. [Commercial Liability Products | Nationwide](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/). Nationwide; Crime section; products list within management-liability specialty.. Accessed 2026-09-30.

### Sources About Newfront

5. [Business Insurance](https://www.newfront.com/business-insurance). Newfront; Purpose-Built Team; Full Transparency; Streamlined Program Management. Accessed 2026-09-15.
6. [Employee Benefits](https://www.newfront.com/total-rewards). Newfront; Employee Benefits heading; Tailored Solutions; Comprehensive Expertise: Benefits, Global Benefits, Compensation and Retirement. Accessed 2026-09-16.
7. [Newfront Navigator](https://www.newfront.com/navigator). Newfront; Total Access. Real Confidence; Explore What You Can Do in Navigator; product demonstration image. Accessed 2026-09-15.
8. [WTW Completes Acquisition Of Newfront](https://investors.wtwco.com/news-releases/news-release-details/wtw-completes-acquisition-newfront). WTW; 27 January 2026 release; completion announcement and allocation of Business Insurance and Total Rewards to WTW segments. Accessed 2026-09-15.
9. [Executive Risk](https://www.newfront.com/executive-risk). Newfront; Key Coverages to Protect Your Business: Fidelity and Crime; Here for the Long Run: Private Companies and Public statistics; Industry-Leading Technology. Accessed 2026-09-23.

### Sources for the Crime Insurance Guide

10. [Commercial Insurance Guide](https://www.insurance.ca.gov/01-consumers/105-type/95-guides/09-comm/commercialguide.cfm). California Department of Insurance; Crime. Accessed 2026-09-16.
11. [Crime Non-Financial Applications and Forms](https://www.travelers.com/business-insurance/professional-liability-insurance/apps-forms/crime-non-financial-institutions). Travelers; Opening paragraph; Sample Policy Forms. Accessed 2026-09-16.
12. [Crime Terms and Conditions](https://asset.trvstatic.com/download/assets/cri-3001.pdf/98f30f1063c911eeb2f1deb19c93b21f). The Travelers Companies, Inc.; I.A–G, printed/PDF pages 1–4; III.RR, printed/PDF p.13; V.B.1–2, printed/PDF pp.18–20; Consideration, printed/PDF p.1; III.P p.8; V.A.3 pp.16–17; V.A.4 p.17; V.B.3 p.20; I.A.3 p.1; III.C p.7; III.S pp.8–9; III.II and III.KK p.12; III.QQ p.13; V.A.5 pp.17–18 (printed/PDF pages); IV.J–O, printed/PDF pages 14–15. Accessed 2026-09-16.
13. [Social Engineering Fraud Insurance](https://www.chubb.com/us-en/business-insurance/social-engineering-fraud-coverage-for-crime-insurance.html). Chubb; Opening; coverage highlights. Accessed 2026-09-16.
14. [Commercial Crime Coverage Application](https://asset.trvstatic.com/download/assets/cri-1100w-ind.pdf/9aa2577663c911ee91291279531924d3). Travelers Casualty and Surety Company of America; I–III pages 1–2; IX–XI pages 3–4; V–VII, printed/PDF pages 2–3. Accessed 2026-09-16.

Updated 2026-09-30. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## Nationwide Review Scores for 2026

Review Score: 7.8 / 10 from 4 rated sources, equally weighted.

Experts like Nationwide more than customers do. NerdWallet gives it 4.5 out of 5 for business insurance, while small-business customers on ConsumerAffairs give it 2.5 out of 5 from 19 reviews.

- NerdWallet: NerdWallet rating 4.5 (out of 5). NerdWallet's editorial small-business review of Nationwide, updated 2026-06-03. It is an expert score, not a customer average. The page header shows 4.5 and a partner card on the same page shows 4.0; the 4.5 is the review's own headline rating. Period: review updated 2026-06-03. Checked 2026-09-29. [Nationwide Business Insurance Review 2026](https://www.nerdwallet.com/business/insurance/learn/nationwide-business-insurance)
- J.D. Power: 2025 Small Commercial satisfaction index 707 (out of 1,000); 2848 reviews. 2025 U.S. Small Commercial Insurance Study: 2,848 U.S. businesses with 50 or fewer employees, fielded Mar-May 2025. Nationwide scored 707 against a study average of 698. A 2026 study was published 2026-08-20 (average 713); Nationwide's 2026 score was not found. Period: 2025 study. Checked 2026-09-29. [2025 U.S. Small Commercial Insurance Study](https://www.jdpower.com/sites/default/files/file/2025-08/2025092%20U.S.%20Small%20Commercial%20Insurance%20Study.pdf); [U.S. Small Commercial Insurance Study](https://www.jdpower.com/business/u-s-small-commercial-insurance-study/); [Rates, Digital Support Boost Small Business Insurance Customer Satisfaction: JD Power](https://www.carriermanagement.com/news/2026/08/20/291242.htm)
- Trustpilot: TrustScore 1.3 (out of 5); 261 reviews. Nationwide's main Trustpilot page. It mixes personal and commercial customers; it cannot be separated. The page text says 1.3 out of 5 while an embedded badge image text said 1.5; we use the visible text score. Period: 69 reviews in the prior 12 months (checked 2026-09-29). Checked 2026-09-29. [Nationwide Reviews](https://www.trustpilot.com/review/nationwide.com)
- ConsumerAffairs: ConsumerAffairs auto average 1.5 (out of 5); 1091 reviews. ConsumerAffairs Nationwide personal auto page (1,091 reviews displayed). Personal auto, not commercial. Period: checked 2026-09-29. Checked 2026-09-29. [Nationwide Auto Insurance Reviews](https://www.consumeraffairs.com/insurance/nationwide_auto.html)
- ConsumerAffairs: ConsumerAffairs rating 2.5 (out of 5); 19 reviews. ConsumerAffairs Nationwide Small Business Insurance page; unclaimed profile; small-business customers. Screenshot captured 2026-09-29. Period: page updated Aug. 14, 2026; captured 2026-09-29. Checked 2026-09-29. [Nationwide Small Business Insurance Reviews](https://www.consumeraffairs.com/insurance/nationwide-small-business-insurance.html)
- BBB: BBB business grade A+. BBB Nationwide profile at the Columbus, Ohio headquarters (BBB Accredited). Covers all Nationwide products, not just commercial. Checked 2026-09-29. [Nationwide BBB Complaints Profile](https://www.bbb.org/us/oh/columbus/profile/insurance-companies/nationwide-0302-2388/complaints)
- BBB: Complaints 111. Same BBB headquarters profile; all Nationwide products, no premium denominator. BBB warns complaint details may be incomplete. The page also shows 269 customer reviews but no star average. Period: closed in the last three years (checked 2026-09-29). Checked 2026-09-29. [Nationwide BBB customer reviews](https://www.bbb.org/us/oh/columbus/profile/insurance-companies/nationwide-0302-2388/customer-reviews)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/nationwide/reviews).

## Newfront Review Scores for 2026

Review Score: 10.0 / 10 from 1 rated source, equally weighted.

Newfront has too little firmwide customer feedback for a reliable review verdict. An individual agent’s BBB grade does not establish the wider company’s service quality.

- BBB: BBB grade A (BBB letter grade). BBB profile for Ryan Tice | Newfront Insurance at a San Francisco address. Individual-producer/local listing, not Newfront Insurance Services company-wide. BBB profile displays A grade and says not BBB Accredited; grade is not customer stars. Period: File opened 2023-12-22; accessed 2026-09-25. Checked 2026-09-25. [Ryan Tice | Newfront Insurance | BBB](https://www.bbb.org/us/ca/san-francisco/profile/insurance-agency/ryan-tice---newfront-insurance-1116-955130)

Reviewed 2026-09-25. [Read the sourced review](https://spot.insure/insurance-providers/newfront/reviews).

## Agent and Developer Resources

- [Markdown page](https://spot.insure/compare/nationwide-vs-newfront/crime.md)
- [Developer resources](https://spot.insure/developers)
- [Public MCP server](https://spot.insure/mcp)
- [MCP server manifest](https://spot.insure/server.json)
- [OpenAPI description](https://spot.insure/openapi.json)
- [Public page index](https://spot.insure/llms.txt)