---
title: "Marsh McLennan Agency vs Mylo"
description: "Compare Marsh McLennan Agency and Mylo on documented customer fit, product overlap, quote access, and the questions to resolve before choosing a policy."
canonical: "https://spot.insure/compare/marsh-mclennan-agency-vs-mylo"
page-type: "provider-comparison"
updated-at: "2026-09-30"
---

Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and insurance research. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Spot Score, get_rankings for current provider rankings, search_provider_reliability to filter Spot Scores, search_provider_reviews to filter aggregate review scores, and get_provider_reviews for the original review evidence. The server is read-only and requires no authentication.

[Human-readable page](https://spot.insure/compare/marsh-mclennan-agency-vs-mylo)

# Marsh McLennan Agency vs Mylo

Compare Marsh McLennan Agency and Mylo on documented customer fit, product overlap, quote access, and the questions to resolve before choosing a policy.

## Before You Quote

Ask each provider about eligibility, the issuing insurer, policy wording, limits, retentions, exclusions and costs for your business.

## Highlights

Marsh McLennan Agency lists builders risk, cargo transit, commercial property; Mylo lists business owner’s policy, employee health benefits, medical malpractice. Their published catalogs also share 6 lines, including commercial auto, cyber, general liability. Use the differences to frame the same quote request for both, then confirm the producer, insurer, and policy terms; a listed product does not establish availability or equivalent coverage. [15](https://www.marshmma.com/us/solutions/small-business.html "Small Business Insurance Solutions") [2](https://www.marshmma.com/us/mma/about-us.html "Who We Are") [19](https://choosemylo.com/business/business-insurance "Small Business Insurance") [12](https://www.marshmma.com/us/solutions/property.html "Property Insurance")

## Provider Reliability Assessments

These sourced assessments are shown for context; this comparison does not select a winner.

### Marsh McLennan Agency

Role: Broker.

Broker Spot Score: **No Spot Score**. Assessed 2026-09-29; review due 2026-10-29. Excluded factors: Identity and Authority (No numerical score was produced because the overall evidence outcome was conflicting-evidence; excluded factors cannot hide that outcome. Canonical evidence gaps: The contracting producer and issuer for a specific placement, as stated in that buyer’s proposal.; Completion status by state for proposed Marsh Agency LLC name.; Issuing insurer/program administrator for each quote.; MMA-entity financial statements, liquidity or parent support obligation.; Named carrier appointments, placement shares and line-specific network evidence.; A complete identity-scoped conduct picture beyond the bounded BBB evidence currently recorded.; Buyer-specific compensation, service agreement and fee/commission terms.; Full policy forms, limits, retentions, exclusions and claims administrator.; Alaska Division of Insurance orders naming the company (such as D23-03) were found but the PDF is a scanned image, so amounts and findings are unknown.; Only Louisiana and Texas were checked against regulator records. No NIPR/NPN lookup or other state license search was done, and no license status was verified live for Texas.; MMA operates in Canada too; no Canadian provincial regulator was researched.); Carrier-Network Strength (No numerical score was produced because the overall evidence outcome was conflicting-evidence; excluded factors cannot hide that outcome. Canonical evidence gaps: The contracting producer and issuer for a specific placement, as stated in that buyer’s proposal.; Completion status by state for proposed Marsh Agency LLC name.; Issuing insurer/program administrator for each quote.; MMA-entity financial statements, liquidity or parent support obligation.; Named carrier appointments, placement shares and line-specific network evidence.; A complete identity-scoped conduct picture beyond the bounded BBB evidence currently recorded.; Buyer-specific compensation, service agreement and fee/commission terms.; Full policy forms, limits, retentions, exclusions and claims administrator.; Alaska Division of Insurance orders naming the company (such as D23-03) were found but the PDF is a scanned image, so amounts and findings are unknown.; Only Louisiana and Texas were checked against regulator records. No NIPR/NPN lookup or other state license search was done, and no license status was verified live for Texas.; MMA operates in Canada too; no Canadian provincial regulator was researched.); Regulatory Conduct (No numerical score was produced because the overall evidence outcome was conflicting-evidence; excluded factors cannot hide that outcome. Canonical evidence gaps: The contracting producer and issuer for a specific placement, as stated in that buyer’s proposal.; Completion status by state for proposed Marsh Agency LLC name.; Issuing insurer/program administrator for each quote.; MMA-entity financial statements, liquidity or parent support obligation.; Named carrier appointments, placement shares and line-specific network evidence.; A complete identity-scoped conduct picture beyond the bounded BBB evidence currently recorded.; Buyer-specific compensation, service agreement and fee/commission terms.; Full policy forms, limits, retentions, exclusions and claims administrator.; Alaska Division of Insurance orders naming the company (such as D23-03) were found but the PDF is a scanned image, so amounts and findings are unknown.; Only Louisiana and Texas were checked against regulator records. No NIPR/NPN lookup or other state license search was done, and no license status was verified live for Texas.; MMA operates in Canada too; no Canadian provincial regulator was researched.); Disclosure Clarity (No numerical score was produced because the overall evidence outcome was conflicting-evidence; excluded factors cannot hide that outcome. Canonical evidence gaps: The contracting producer and issuer for a specific placement, as stated in that buyer’s proposal.; Completion status by state for proposed Marsh Agency LLC name.; Issuing insurer/program administrator for each quote.; MMA-entity financial statements, liquidity or parent support obligation.; Named carrier appointments, placement shares and line-specific network evidence.; A complete identity-scoped conduct picture beyond the bounded BBB evidence currently recorded.; Buyer-specific compensation, service agreement and fee/commission terms.; Full policy forms, limits, retentions, exclusions and claims administrator.; Alaska Division of Insurance orders naming the company (such as D23-03) were found but the PDF is a scanned image, so amounts and findings are unknown.; Only Louisiana and Texas were checked against regulator records. No NIPR/NPN lookup or other state license search was done, and no license status was verified live for Texas.; MMA operates in Canada too; no Canadian provincial regulator was researched.).

Read the [full reliability assessment](https://spot.insure/insurance-providers/marsh-mclennan-agency/reliability).

### Mylo

Role: Broker.

Broker Spot Score: **5.0/10** (partial score; 45% of this role's weighting included). Assessed 2026-09-22; review due 2026-10-22. Excluded factors: Identity and Authority (Current authority and applicable appointments or delegations have not been independently established across the assessed scope.); Regulatory Conduct (A complete, exact-entity regulatory-conduct review for the preceding five years is unavailable.).

Read the [full reliability assessment](https://spot.insure/insurance-providers/mylo/reliability).

## Marsh McLennan Agency Reviews

Review Score: 8.2 / 10 from 2 rated sources, equally weighted.

There are almost no public customer reviews of Marsh McLennan Agency (MMA). Trustpilot shows 3.2 out of 5, but from a single review, and BBB shows an A grade with four complaints closed in three years.

- Trustpilot: TrustScore 3.2 (out of 5); 1 reviews. Trustpilot profile for marshmma.com, MMA's own domain. Unclaimed; MMA has not invited reviews. Period: checked 2026-09-29. Checked 2026-09-29. [marshmma.com Trustpilot profile](https://www.trustpilot.com/review/marshmma.com)
- Trustpilot: TrustScore (Marsh brand) 1.3 (out of 5); 115 reviews. Trustpilot page for marsh.com, the global Marsh brand (mostly individual and non-US customers). This is a different entity from MMA. Period: checked 2026-09-29. Checked 2026-09-29. [Marsh Reviews](https://www.trustpilot.com/review/www.marsh.com)
- BBB: BBB business grade A. BBB San Diego-area profile for Marsh & McLennan Agency LLC (accredited). MMA has separate BBB profiles per office; Dayton and Schaumburg both show A+. Checked 2026-09-29. [Marsh & McLennan Agency LLC (San Diego) BBB](https://www.bbb.org/us/ca/san-diego/profile/insurance-services-office/marsh-mclennan-agency-llc-1126-3000103)
- BBB: Complaints 4. Same San Diego-area profile; zero customer reviews. No client-count denominator. Period: closed in the last three years (checked 2026-09-29). Checked 2026-09-29. [Marsh & McLennan Agency LLC — BBB Complaints](https://www.bbb.org/us/ca/san-diego/profile/insurance-services-office/marsh-mclennan-agency-llc-1126-3000103/complaints); [Marsh & McLennan Agency LLC — BBB Reviews](https://www.bbb.org/us/ca/san-diego/profile/insurance-services-office/marsh-mclennan-agency-llc-1126-3000103/customer-reviews)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/marsh-mclennan-agency/reviews).

## Mylo Reviews

Review Score: 7.7 / 10 from 2 rated sources, equally weighted.

Mylo has strong feedback on its Kansas City Birdeye listing, while its tiny Trustpilot sample is negative. Most available feedback mixes personal and business insurance.

- Trustpilot: TrustScore 2.9 (0–5 stars); 2 reviews. Trustpilot brand profile linked to choosemylo.com and Kansas City address; two user reviews from U.S. reviewers, both about auto-insurance shopping, not commercial policies. Trustpilot warns reviews may not be representative. Period: 0 reviews in prior 12 months; accessed 2026-09-25. Checked 2026-09-25. [Mylo Reviews | Trustpilot](https://uk.trustpilot.com/review/choosemylo.com)
- Birdeye (aggregates Google and Birdeye reviews): combined Google/Birdeye star rating 4.8 (0–5 stars); 1329 reviews. Kansas City office at 8880 Ward Pkwy #200; profile links to choosemylo.com and identifies insurance products including business, home, auto, health and group health. Birdeye shows 1,328 Google and 1 Birdeye review. Local office and mixed-product profile, not company-wide commercial-only consensus. Period: Observed 2026-09-25; 1,328 Google-origin plus one Birdeye review. Checked 2026-09-25. [Mylo, a Lockton Company | Birdeye](https://reviews.birdeye.com/mylo-a-lockton-company-155339142807839)

Reviewed 2026-09-25. [Read the sourced review](https://spot.insure/insurance-providers/mylo/reviews).





## Coverage Comparison

| Coverage Type | Marsh McLennan Agency | Mylo |
| --- | --- | --- |
| [Builders risk](https://spot.insure/coverage/builders-risk) | Listed [12](https://www.marshmma.com/us/solutions/property.html "Property Insurance") | Not listed |
| [Business owner’s policy](https://spot.insure/coverage/business-owners-policy) | Not listed | Listed: Mylo lists a business owner’s policy among its business insurance products. [19](https://choosemylo.com/business/business-insurance "Small Business Insurance") [23](https://choosemylo.com/business/product-business-owners-policy "Business Owner’s Policy") |
| [Cargo and transit](https://spot.insure/coverage/cargo-transit) | Listed [9](https://www.marshmma.com/us/solutions/international.html "International") | Not listed |
| [Commercial auto](https://spot.insure/coverage/commercial-auto) | Listed [15](https://www.marshmma.com/us/solutions/small-business.html "Small Business Insurance Solutions") | Listed: As of September 16, 2026, Mylo invites commercial-auto quote requests and describes comparing policies from multiple insurers. [24](https://choosemylo.com/business/product-commercial-auto "Commercial Auto Insurance") |
| [Commercial property](https://spot.insure/coverage/commercial-property) | Listed [15](https://www.marshmma.com/us/solutions/small-business.html "Small Business Insurance Solutions") | Not listed |
| [Crime](https://spot.insure/coverage/crime) | Listed [7](https://www.marshmma.com/us/solutions/executive-and-professional-liability.html "Executive and Professional Liability") | Not listed |
| [Cyber liability](https://spot.insure/coverage/cyber) | Listed [15](https://www.marshmma.com/us/solutions/small-business.html "Small Business Insurance Solutions") | Listed: Mylo invites cyber insurance quote requests and compares policies from multiple insurers. [26](https://choosemylo.com/business/product-cyber "Cyber Insurance") |
| [Directors and officers](https://spot.insure/coverage/directors-officers) | Listed [7](https://www.marshmma.com/us/solutions/executive-and-professional-liability.html "Executive and Professional Liability") | Not listed |
| [Employee health and benefits](https://spot.insure/coverage/employee-health-benefits) | Not listed | Listed: Mylo helps employers with 2–99 employees compare and enroll in small-group health, dental and vision plans. [32](https://choosemylo.com/groupbenefits "Small Group Benefits") |
| [Employment practices liability](https://spot.insure/coverage/employment-practices) | Listed [7](https://www.marshmma.com/us/solutions/executive-and-professional-liability.html "Executive and Professional Liability") | Not listed |
| [Fiduciary liability](https://spot.insure/coverage/fiduciary) | Listed [7](https://www.marshmma.com/us/solutions/executive-and-professional-liability.html "Executive and Professional Liability") | Not listed |
| [General liability](https://spot.insure/coverage/general-liability) | Listed [15](https://www.marshmma.com/us/solutions/small-business.html "Small Business Insurance Solutions") | Listed: Mylo compares general liability quotes from insurance carriers and also offers package options. [25](https://choosemylo.com/business/product-commercial-general-liability "Commercial General Liability Insurance") |
| [Intellectual property](https://spot.insure/coverage/intellectual-property) | Listed [7](https://www.marshmma.com/us/solutions/executive-and-professional-liability.html "Executive and Professional Liability") | Not listed |
| [Kidnap and ransom](https://spot.insure/coverage/kidnap-ransom) | Listed [7](https://www.marshmma.com/us/solutions/executive-and-professional-liability.html "Executive and Professional Liability") | Not listed |
| [Media liability](https://spot.insure/coverage/media) | Listed [7](https://www.marshmma.com/us/solutions/executive-and-professional-liability.html "Executive and Professional Liability") | Not listed |
| [Medical malpractice](https://spot.insure/coverage/medical-malpractice) | Not listed | Listed: Mylo compares medical malpractice insurance options from insurers. [27](https://choosemylo.com/medical-malpractice "Medical Malpractice Insurance") |
| [Professional errors and omissions (E&O)](https://spot.insure/coverage/professional-errors-omissions) | Listed [15](https://www.marshmma.com/us/solutions/small-business.html "Small Business Insurance Solutions") | Listed: Mylo compares professional liability quotes for claims from clients unhappy with professional services. [28](https://choosemylo.com/business/product-professional-liability "Professional Liability Insurance") |
| [Surety bonds](https://spot.insure/coverage/surety-bonds) | Listed [16](https://www.marshmma.com/us/solutions/surety.html "Surety") | Listed: Mylo compares commercial surety-bond quotes for license or permit obligations. [29](https://choosemylo.com/business/product-surety-bonds "Surety Bonds") |
| [Umbrella and excess liability](https://spot.insure/coverage/umbrella-excess) | Not listed | Listed: Mylo compares commercial umbrella quotes from insurers. [30](https://choosemylo.com/business/product-umbrella "Commercial Umbrella Insurance") |
| [Workers’ compensation](https://spot.insure/coverage/workers-compensation) | Listed [15](https://www.marshmma.com/us/solutions/small-business.html "Small Business Insurance Solutions") | Listed: Mylo compares workers’ compensation options from insurers. [31](https://choosemylo.com/business/product-workers-comp "Workers’ Compensation Insurance") |

A listing may be arranged through an insurer or partner. “Not listed” means this catalogue has no separate offering recorded; ask the provider whether it can quote the coverage and request the policy terms.



## Optional Spot Service Handoff

Spot can help prepare applications, coordinate brokers, and compare proposals. If that work is needed, collect the company's task, known deadline, current broker, and open questions for a [free consultation](https://spot.insure/pricing.md). The company decides what to buy; Spot does not automatically bind coverage.

## Where the Buying Paths Differ

Marsh McLennan Agency describes its route this way: MMA lists general liability, commercial property, workers’ compensation, professional liability, commercial auto, and cyber liability for small businesses, and invites buyers to call for a personalized quote. It does not describe an online purchase or binding route. [15](https://www.marshmma.com/us/solutions/small-business.html "Small Business Insurance Solutions") Mylo describes its route this way: A business buyer can answer questions about the company and industry online or work by phone with a licensed advisor. Mylo says its system recommends coverage and compares available quotes; some carrier and coverage combinations can be purchased online, but an agent finalizes the policy in most cases. [19](https://choosemylo.com/business/business-insurance "Small Business Insurance") [21](https://choosemylo.com/terms-of-use "Terms Of Use") The useful distinction is where the first submission goes and who continues with the account. Ask who gathers information, who can bind, which legal producer appears on the proposal, and who remains your day-to-day contact; a quote request alone does not establish an issued policy.

## Customer Fit and Published Product Menus

Marsh McLennan Agency lists its business focus as Business insurance and employee health and benefits, with retirement, wealth, and private-client services also listed for the United States and Canada. [2](https://www.marshmma.com/us/mma/about-us.html "Who We Are") Mylo lists its business focus as Small and growing businesses [19](https://choosemylo.com/business/business-insurance "Small Business Insurance") Match those stated audiences to your operations, locations, contracts, and loss history, then ask which practice or team would service the account. A stated focus is not an eligibility decision.

The published catalogs list Marsh McLennan Agency lines not listed by Mylo: builders risk, cargo transit, commercial property; Mylo lines not listed by Marsh McLennan Agency: business owner’s policy, employee health benefits, medical malpractice. These differences do not establish that either company excludes a line or will quote your risk. [12](https://www.marshmma.com/us/solutions/property.html "Property Insurance") [9](https://www.marshmma.com/us/solutions/international.html "International") [15](https://www.marshmma.com/us/solutions/small-business.html "Small Business Insurance Solutions") [19](https://choosemylo.com/business/business-insurance "Small Business Insurance") [32](https://choosemylo.com/groupbenefits "Small Group Benefits") [27](https://choosemylo.com/medical-malpractice "Medical Malpractice Insurance") [24](https://choosemylo.com/business/product-commercial-auto "Commercial Auto Insurance")

Both providers list commercial auto, cyber, general liability, professional E&O, surety bonds, workers’ compensation. Treat that overlap as a shortlist for a side-by-side proposal review, not proof of matching policy language. For each line, compare the named insurer, insured entities, limits, deductibles or retentions, exclusions, endorsements, retroactive dates where relevant, and state-specific terms. [15](https://www.marshmma.com/us/solutions/small-business.html "Small Business Insurance Solutions") [24](https://choosemylo.com/business/product-commercial-auto "Commercial Auto Insurance") [26](https://choosemylo.com/business/product-cyber "Cyber Insurance")

## Service and Quote Questions

For Marsh McLennan Agency, published service information says: MMA says the Marsh Agency brand transition will not change clients’ account manager, team, or point of contact, and will not affect existing policies or programs; clients may see the legal-name change during renewals. This describes the rebrand transition, not MMA’s general renewal process. [13](https://www.marshmma.com/us/mma/rebranding-to-marsh-agency.html "Rebranding to Marsh Agency") For Mylo, it says: The reviewed public pages identify Mylo advisors, a service-professional fallback and a benefits HR portal, but do not establish one universal workflow for commercial policy changes, certificates, renewals or cancellations across carriers. [19](https://choosemylo.com/business/business-insurance "Small Business Insurance") [22](https://choosemylo.com/contact-your-carrier "Contact Your Carrier") Before binding, agree on routine endorsement requests, certificates, renewal timing, claim-notice instructions, and any fee or commission disclosure that applies to your account. Claims assistance or a service portal does not determine whether a loss is covered.

For a useful quote comparison, request the same limits and relevant endorsements from both sides, then check the full forms and itemized premium, fees, taxes, and financing charges. Confirm any account-specific unknowns with the producer and insurer named on the proposal.

## Compare Services

What each provider documents about the services you may need.

| Criteria | Marsh McLennan Agency | Mylo |
| --- | --- | --- |
| Business role | As of 2026-09-28, Marsh’s US legal-entity page lists Marsh & McLennan Agency LLC as the current entity name for Marsh Agency (formerly MMA) and Marsh Agency LLC as proposed, with displayed state completion statuses marked TBD. Louisiana’s regulator lists Marsh & McLennan Agency LLC as a producer agency with active casualty, accident and health or sickness, life, property, and surplus-lines authorities through 2028-03-31. This is Louisiana-specific producer evidence, not evidence of an insurer role or nationwide licensing. [10](https://www.marsh.com/en/about/legal-entity-us-ca.html "Marsh legal entities") [1](https://www.ldi.la.gov/onlineservices/ProducerAdjusterSearch/Detail.aspx?LicenseNumber=499904&LicenseType=Producer+Agency "Producer / Adjuster Search: MARSH & MCLENNAN AGENCY LLC") (Evidence: Verified; scope: Current entity name and proposed legal-name transition as listed on Marsh’s US legal-entity page, plus producer-authority evidence for Louisiana only, accessed 2026-09-28. No other state licensing was audited; this record does not establish an insurer or underwriting role.; verified: 2026-09-28.)<br><br>Marsh McLennan Agency describes itself as a business of Marsh and lists business insurance, employee health and benefits, retirement and wealth, and private-client insurance services across the United States and Canada. [2](https://www.marshmma.com/us/mma/about-us.html "Who We Are") (Evidence: Company-reported; scope: Current MMA company description. Does not establish corporate ownership structure, the legal entity for a particular placement, or an insurer role.; verified: 2026-09-29.) | Mylo describes itself as an independent insurance broker for small and growing businesses. It recommends coverage and compares available quotes from multiple insurers rather than issuing its own policies. [19](https://choosemylo.com/business/business-insurance "Small Business Insurance") [20](https://choosemylo.com/our-story "About Mylo") (Evidence: Company-reported; scope: Mylo’s direct US small-business offering. The reviewed sources establish Mylo’s described brokerage role, not the suitability or availability of a particular policy.; verified: 2026-09-15.)<br><br>Mylo says it launched within Lockton Companies in 2015 and now has Group 1001 as its backer. A May 2023 Kansas City Business Journal report said Group 1001 became the majority investor and Mylo was no longer part of Lockton; the reviewed sources did not provide a newer ownership percentage. [20](https://choosemylo.com/our-story "About Mylo") [34](https://www.group1001.com/news/insurtech-mylo-teams-with-gainbridge-to-introduce-gainbridge-protect "Insurtech Mylo Teams With Gainbridge To Introduce Gainbridge Protect") [35](https://www.bizjournals.com/kansascity/news/2023/05/23/mylo-new-owners-group-1001-guggenheim-lockton.html "Mylo Is No Longer Part Of Lockton") (Evidence: Verified; scope: Corporate history and ownership evidence reviewed through 15 September 2026. Group 1001’s backing does not establish that a Group 1001 insurer underwrites any particular Mylo placement.; verified: 2026-09-15.)<br><br>Mylo, LLC operates the website and is the named insurance agency. Its footer identifies Mylo Insurance Solutions, LLC as a trade name in California, Illinois, Michigan and North Dakota, and Mylo Solutions, LLC as a trade name in New York. [19](https://choosemylo.com/business/business-insurance "Small Business Insurance") [21](https://choosemylo.com/terms-of-use "Terms Of Use") [36](https://search.sunbiz.org/Inquiry/CorporationSearch/SearchResults?Detail=FL.DOS.Corporations.Shared.Contracts.FilingRecord&InquiryDirectionType=ForwardRecord&InquiryType=EntityName&ListNameOrder=MYLLISEXPRESS+P160000457340&SearchNameOrder=MYLO+F482990&SearchTerm=MYLKATZ+INC. "Mylo, LLC Entity Record") [37](https://www.mass.gov/doc/licensed-p-and-c-agenciespdf/download "Licensed Property And Casualty Agencies") (Evidence: Verified; scope: Entity and trade-name disclosures on ChooseMylo.com as of 15 September 2026. Massachusetts licensing and Florida corporate records corroborate Mylo, LLC’s identity but do not verify every listed trade name.; verified: 2026-09-15.)<br><br>Mylo also supplies an embedded insurance-shopping service to other companies and insurance agencies. A buyer entering through a partner should identify whether Mylo, the partner or another licensed entity is the producer for the transaction. [33](https://choosemylo.com/partner-with-us "Partner With Mylo") [34](https://www.group1001.com/news/insurtech-mylo-teams-with-gainbridge-to-introduce-gainbridge-protect "Insurtech Mylo Teams With Gainbridge To Introduce Gainbridge Protect") (Evidence: Company-reported; scope: Partner-distribution model described by Mylo and Group 1001. The sources do not establish the legal role for every partner implementation.; verified: 2026-09-15.) |
| Application process | MMA’s US small-business page lists general liability, commercial property, workers’ compensation, professional liability, commercial auto, and cyber liability, and invites buyers to call 833-256-4266 for a personalized quote. The page also contains a small-business specialist form, but its function and any online application, purchase, or binding route are not established by the page reviewed. [15](https://www.marshmma.com/us/solutions/small-business.html "Small Business Insurance Solutions") (Evidence: Company-reported; scope: US small-business landing page only. The phone invitation does not establish quote speed, eligibility, online purchase or binding; the embedded specialist form's function was not established.; verified: 2026-09-29.) | A business buyer can answer questions about the company and industry online or work by phone with a licensed advisor. Mylo says its system recommends coverage and compares available quotes; some carrier and coverage combinations can be purchased online, but an agent finalizes the policy in most cases. [19](https://choosemylo.com/business/business-insurance "Small Business Insurance") [21](https://choosemylo.com/terms-of-use "Terms Of Use") (Evidence: Company-reported; scope: Current direct small-business workflow described on Mylo’s site. The sources do not promise a quote, bindable offer or completion time for every applicant.; verified: 2026-09-15.)<br><br>Mylo’s Terms of Use, last updated May 27, 2026, say purchases may have additional transaction terms, require accurate and complete application answers, and may not result in an issued policy. AI-generated estimates are not quotes, binders or coverage; the carrier determines the actual offer after a complete application. [21](https://choosemylo.com/terms-of-use "Terms Of Use") (Evidence: Company-reported; scope: Website Terms §§1.2, 6 and 9.1.1, last updated May 27, 2026; not the complete terms of an individual insurance transaction or insurer policy.; verified: 2026-09-29.) |
| Servicing and renewals | MMA says the Marsh Agency brand transition will not change clients’ account manager, team, or point of contact, and will not affect existing policies or programs; clients may see the legal-name change during renewals. This describes the rebrand transition, not MMA’s general renewal process. [13](https://www.marshmma.com/us/mma/rebranding-to-marsh-agency.html "Rebranding to Marsh Agency") (Evidence: Company-reported; scope: Only the announced Marsh Agency rebrand and its stated effect on existing clients; this does not document MMA’s general renewal workflow, renewal service level, or policy terms.; verified: 2026-09-28.)<br><br>MMA’s Tampa office page lists InsurLink for policy and endorsement access, CSR24 for certificates, carrier contact information for commercial and personal-lines claims, and a local-consultant contact route. [17](https://www.marshmma.com/us/locations/florida/tampa.html "Tampa, Florida") (Evidence: Company-reported; scope: Services and client tools listed on the Tampa, Florida office page only. The claims listing provides carrier contact information and does not establish that MMA adjusts claims.; verified: 2026-09-28.) | The reviewed public pages identify Mylo advisors, a service-professional fallback and a benefits HR portal, but do not establish one universal workflow for commercial policy changes, certificates, renewals or cancellations across carriers. [19](https://choosemylo.com/business/business-insurance "Small Business Insurance") [22](https://choosemylo.com/contact-your-carrier "Contact Your Carrier") [32](https://choosemylo.com/groupbenefits "Small Group Benefits") (Evidence: Not found in reviewed sources; scope: Public direct-business, carrier-contact and group-benefits pages reviewed on 15 September 2026. Carrier- or policy-specific service may still be available.; verified: 2026-09-15.) |
| Claims assistance | On its business-interruption page, MMA says it will advocate with insurers for clients if complex claim issues arise. This is a company-reported service statement; it does not establish claim outcomes or an adjusting/payment role. [3](https://www.marshmma.com/us/solutions/business-interruption-insurance.html "Business Interruption Insurance") (Evidence: Company-reported; scope: Company-described support for complex claims in the business-income and contingent-business-interruption page context; not a promise of claim outcomes or evidence that MMA adjusts or pays claims.; verified: 2026-09-28.) | Mylo publishes carrier-specific support and claims contacts and directs customers to the insurer for many service needs. If a carrier is not listed, the page gives a Mylo Service Professional number; it does not promise that Mylo decides or pays claims. [22](https://choosemylo.com/contact-your-carrier "Contact Your Carrier") (Evidence: Company-reported; scope: Public service directory for existing customers. Claim reporting duties and deadlines remain controlled by the applicable policy and insurer instructions.; verified: 2026-09-15.) |

## Related Reading

- [What Is Marsh McLennan Agency?](https://spot.insure/insurance-providers/marsh-mclennan-agency)
- [What Is Mylo Insurance?](https://spot.insure/insurance-providers/mylo)

## Related Comparisons

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- [Embroker vs Mylo](https://spot.insure/compare/embroker-vs-mylo)

## Sources

### [Marsh McLennan Agency Official Website](https://www.marshmma.com/us/mma/about-us.html)

1. [Producer / Adjuster Search: MARSH & MCLENNAN AGENCY LLC](https://www.ldi.la.gov/onlineservices/ProducerAdjusterSearch/Detail.aspx?LicenseNumber=499904&LicenseType=Producer+Agency). Louisiana Department of Insurance; Producer Agency Detail, lines 7-49: entity, producer-agency classification, license number, authorities and validity through 2028-03-31; lines 53-57: historical 2010 lapse/resume entries; lines 69-72: entity-record actions display. Accessed 2026-09-28.
2. [Who We Are](https://www.marshmma.com/us/mma/about-us.html). Marsh McLennan Agency; Lines 193-195: ‘a business of Marsh’ and company-listed service lines across US and Canada. This does not establish the legal entity for an account, corporate ownership chart, or insurer role. Accessed 2026-09-29.
3. [Business Interruption Insurance](https://www.marshmma.com/us/solutions/business-interruption-insurance.html). Marsh McLennan Agency; Accepted inspection lines 224-226: company says it will advocate with insurers on complex claim issues. No outcomes, adjustment/payment role, or insurer identity established. Accessed 2026-09-28.
4. [Casualty](https://www.marshmma.com/us/solutions/casualty.html). Marsh McLennan Agency; Lines 203-205 and 211-224: casualty advisory, claims advocacy, risk analytics and workers’ compensation. No adjusting or paying role established. Accessed 2026-09-29.
5. [Cyber](https://www.marshmma.com/us/solutions/cyber.html). Marsh McLennan Agency; Lines 205-207: network security, privacy, technology and emerging cyber risks; lines 226-228: prepare, mitigate, respond, recover, claims advocacy and carrier liaison. Company-reported support, not outcomes or insurer identity. Accessed 2026-09-29.
6. [US and Canada Legal Entities](https://www.marsh.com/en/about/legal-entity-us-ca.html). Marsh; Accepted inspection lines 528-587: current MMA entity Marsh & McLennan Agency LLC; Marsh Agency LLC proposed; displayed state statuses TBD. Accessed 2026-09-28.
7. [Executive and Professional Liability](https://www.marshmma.com/us/solutions/executive-and-professional-liability.html). Marsh McLennan Agency; Lines 204-210 name D&O, E&O, EPL, commercial crime/fidelity, cyber, fiduciary, media, IP, architects and engineers, lawyers professional, kidnap and ransom; lines 211-213 explain D&O; following section explains EPL. Lists do not establish policy terms. Accessed 2026-09-29.
8. [Insurance Services for All Industries](https://www.marshmma.com/us/industries/view-all-industries.html). Marsh McLennan Agency; National US industry directory, lines 209-252; examples include construction (219), financial institutions (224), healthcare (229), manufacturing (236), real estate (243), and transportation and trucking (252). Accessed 2026-09-28.
9. [International](https://www.marshmma.com/us/solutions/international.html). Marsh McLennan Agency; Lines 204-206 and 228-231: international placement; business travel accident, control master, foreign package, K&R, political risk/trade credit, surety, marine cargo. Not a domestic availability guarantee. Accessed 2026-09-29.
10. [Marsh legal entities](https://www.marsh.com/en/about/legal-entity-us-ca.html). Marsh; Marsh Agency formerly known as MMA, US entities and proposed-name status, lines 528-587: current Marsh & McLennan Agency LLC, proposed Marsh Agency LLC, listed state statuses TBD. Accessed 2026-09-28.
11. [Producer/Adjuster Search — producer agency detail](https://www.ldi.la.gov/onlineservices/ProducerAdjusterSearch/Detail.aspx?LicenseNumber=499904&LicenseType=Producer+Agency). Louisiana Department of Insurance; Accepted inspection lines 7-49 and 53-57: Marsh & McLennan Agency LLC producer agency and named Louisiana authorities through 2028-03-31, including historical lapse/resume entries. Louisiana only; distinct from Marsh USA LLC/NPN 27658. Accessed 2026-09-28.
12. [Property Insurance](https://www.marshmma.com/us/solutions/property.html). Marsh McLennan Agency; Lines 205-210 describe commercial property and physical assets; property page coverage section also lists builders’ risk. Company marketing only; no policy wording, limits, exclusions, insurer, or eligibility. Accessed 2026-09-29.
13. [Rebranding to Marsh Agency](https://www.marshmma.com/us/mma/rebranding-to-marsh-agency.html). Marsh McLennan Agency; Accepted repaired inspection lines 215-224: account/team/contact and existing policy continuity through transition, legal name may appear at renewal. Transition statement only; not general renewal workflow. Accessed 2026-09-29.
14. [Business Insurance](https://www.marshmma.com/us/services/business-insurance.html). Marsh McLennan Agency; ‘We do our homework’: research of organization, industry, market and people; says it works with a wide variety of carriers. No carrier appointments, shares, terms, compensation, or buyer-specific insurer named. Accessed 2026-09-29.
15. [Small Business Insurance Solutions](https://www.marshmma.com/us/solutions/small-business.html). Marsh McLennan Agency; Lines 205-207: small-business audience and call invitation; lines 224-249 list six coverage categories and short descriptions; line 264 is an embedded form whose function is not stated. No form submitted. Accessed 2026-09-29.
16. [Surety](https://www.marshmma.com/us/solutions/surety.html). Marsh McLennan Agency; Lines 205-207 and 224-233: surety, contract/commercial surety, and license/permit bonds. No surety carrier, collateral, price, or issuance time established. Accessed 2026-09-29.
17. [Tampa, Florida](https://www.marshmma.com/us/locations/florida/tampa.html). Marsh McLennan Agency; Accepted repaired inspection lines 252-289: InsurLink policy/endorsement access, CSR24 certificates, carrier contacts for claims, consultant contact. Tampa only; does not establish adjusting role. Accessed 2026-09-29.
18. [Thompkins Masonic Insurance Program](https://mma.marshmma.com/mmaprograms/thompkins-masonic). Marsh McLennan Agency / MMA Programs; Provider page, lines 120–127: body says “Thompkins Masonic Insurance Program, a Marsh & McLennan Insurance Agency LLC company, is licensed under California License #OH18131”; line 127 says MMA Programs is a division of Marsh & McLennan Agency LLC. Page footer, line 161, instead prints “d/b/a in California as Marsh & McLennan Insurance Agency LLC; CA Insurance Lic: 0H18131.” The page itself therefore renders the identifier in two different ways. Accessed 2026-09-29.

### [Mylo Official Website](https://choosemylo.com/)

19. [Small Business Insurance](https://choosemylo.com/business/business-insurance). Mylo; Hero; What Insurance Does A Small Business Need (Business Owners Policy listing); Get My Quote; Business Insurance FAQs; commercial-product navigation; footer legal disclosure. Accessed 2026-09-16.
20. [About Mylo](https://choosemylo.com/our-story). Mylo; Your Digital One-Stop Shop; The Broker Advantage; Proven Heritage, Powerful Future; About Mylo FAQs. Accessed 2026-09-15.
21. [Terms Of Use](https://choosemylo.com/terms-of-use). Mylo; Effective February 21, 2017; last updated May 27, 2026; introduction identifying Mylo, LLC; §1.2 additional transaction terms; §§6.1–6.5 policy and service information, application accuracy and issuance limitations; §9.1.1 AI-generated estimates in AI Platform conversations and carrier determination after complete application on Mylo’s website; trade-name footer. Accessed 2026-09-29.
22. [Contact Your Carrier](https://choosemylo.com/contact-your-carrier). Mylo; Carrier contact instructions; business-insurance support and claims entries; Mylo Service Professional fallback. Accessed 2026-09-15.
23. [Business Owner’s Policy](https://choosemylo.com/business/product-business-owners-policy). Mylo; Business Owners Policy product opening; Get My Quote; How will Mylo find me the right policy?; related business-product navigation. Accessed 2026-09-16.
24. [Commercial Auto Insurance](https://choosemylo.com/business/product-commercial-auto). Mylo; Commercial Auto Savings For A Business On The Move; What Commercial Auto Insurance Do I Need; How will Mylo find me the right policy?; quote invitation; FAQs. Accessed 2026-09-16.
25. [Commercial General Liability Insurance](https://choosemylo.com/business/product-commercial-general-liability). Mylo; Why general liability?; How will Mylo find me the right general liability?; quote comparisons and BOP packaging; related business-product navigation. Accessed 2026-09-16.
26. [Cyber Insurance](https://choosemylo.com/business/product-cyber). Mylo; Think You Don’t Need Cyber Insurance; quote invitation; comparison of business-insurance companies; related business-product navigation. Accessed 2026-09-16.
27. [Medical Malpractice Insurance](https://choosemylo.com/medical-malpractice). Mylo; Medical Malpractice Insurance Is Professional Liability; What Types Of Coverage Are Available; cyber section; FAQs; Protect your healthy reputation; quote-comparison and customization paragraphs. Accessed 2026-09-16.
28. [Professional Liability Insurance](https://choosemylo.com/business/product-professional-liability). Mylo; Professional Liability? But I Do Good Work (claims from clients unhappy with your work); Start My Quote; Mylo compares quotes from top-rated business insurance companies; related business-product navigation. Accessed 2026-09-16.
29. [Surety Bonds](https://choosemylo.com/business/product-surety-bonds). Mylo; Surety Bonds Show You Mean Business (license and permit obligations; Mylo compares quotes from top surety bond providers); How Does A Surety Bond Work (three-way agreement); quote calls to action; FAQs. Accessed 2026-09-16.
30. [Commercial Umbrella Insurance](https://choosemylo.com/business/product-umbrella). Mylo; Commercial umbrella product page: add-on above general liability, commercial auto and workers’ comp limits; related business-product navigation. Accessed 2026-09-16.
31. [Workers’ Compensation Insurance](https://choosemylo.com/business/product-workers-comp). Mylo; Workers’ Comp? What’s In It For Me; Mylo compares quotes from insurers; Get My Quote; state-fund states referral; related business-product navigation. Accessed 2026-09-16.
32. [Small Group Benefits](https://choosemylo.com/groupbenefits). Mylo; Hero for employers with 2–99 employees; health, dental and vision benefit categories; enrollment, HR portal and licensed benefits advisor; Get My Quote. Accessed 2026-09-16.
33. [Partner With Mylo](https://choosemylo.com/partner-with-us). Mylo; Insurance-agency and other-industry paths; embedded offering categories; carrier statement; demo request. Accessed 2026-09-15.
34. [Insurtech Mylo Teams With Gainbridge To Introduce Gainbridge Protect](https://www.group1001.com/news/insurtech-mylo-teams-with-gainbridge-to-introduce-gainbridge-protect). Group 1001; 26 September 2023 announcement; Amplifi description; statement that Mylo and Gainbridge are backed by Group 1001; About Mylo and About Group 1001. Accessed 2026-09-15.
35. [Mylo Is No Longer Part Of Lockton](https://www.bizjournals.com/kansascity/news/2023/05/23/mylo-new-owners-group-1001-guggenheim-lockton.html). Kansas City Business Journal; Headline and article preview; 23 May 2023; prior minority investor described as new majority investor. Accessed 2026-09-15.
36. [Mylo, LLC Entity Record](https://search.sunbiz.org/Inquiry/CorporationSearch/SearchResults?Detail=FL.DOS.Corporations.Shared.Contracts.FilingRecord&InquiryDirectionType=ForwardRecord&InquiryType=EntityName&ListNameOrder=MYLLISEXPRESS+P160000457340&SearchNameOrder=MYLO+F482990&SearchTerm=MYLKATZ+INC.). Florida Department of State, Division of Corporations; Document M17000007667; foreign Missouri LLC; active; 2026 annual report filed 30 April 2026. Accessed 2026-09-15.
37. [Licensed Property And Casualty Agencies](https://www.mass.gov/doc/licensed-p-and-c-agenciespdf/download). Massachusetts Division of Insurance; Page 114; Mylo, LLC; NPN 18590034; original approval 29 November 2017; renewal 29 November 2026. Accessed 2026-09-15.
38. [Licensed Surplus Lines Broker Agencies](https://www.mass.gov/doc/licensed-surplus-lines-brokers-agenciespdf-0/download). Massachusetts Division of Insurance; Mylo, LLC; NPN 18590034; original approval 20 December 2017; renewal 20 December 2026. Accessed 2026-09-15.

Updated 2026-09-30. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

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