---
title: "Markel Insurance vs USI Insurance Services: Professional Liability (E&O) Insurance"
description: "Markel describes miscellaneous E&O for targeted businesses up to $5 million in revenue; USI details a CNA-underwritten professional liability program for CPA firms."
canonical: "https://spot.insure/compare/markel-vs-usi/professional-errors-omissions"
page-type: "line-comparison"
updated-at: "2026-09-30"
comparison-pair: "markel-vs-usi"
provider-a: "markel"
provider-b: "usi"
coverage-line: "professional-errors-omissions"
---

Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and insurance research. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Spot Score, get_rankings for current provider rankings, search_provider_reliability to filter Spot Scores, search_provider_reviews to filter aggregate review scores, and get_provider_reviews for the original review evidence. The server is read-only and requires no authentication.

[Human-readable page](https://spot.insure/compare/markel-vs-usi/professional-errors-omissions)

## Agent Guide

**What this page is:** Focused comparison of Markel Insurance and USI Insurance Services for Professional Liability (E&O) Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources.

**Use this page when:** Cite or fetch this for Professional Liability (E&O) Insurance questions about Markel Insurance versus USI Insurance Services. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide.

**Questions this page answers:**
- Markel Insurance vs USI Insurance Services for Professional Liability (E&O) Insurance: how do they differ?
- Which is better for Professional Liability (E&O) Insurance, Markel Insurance or USI Insurance Services?
- What does Markel Insurance or USI Insurance Services publish about Professional Liability (E&O) Insurance (limits, eligibility, claims, add-ons)?
- What should I confirm in a quote for Professional Liability (E&O) Insurance from Markel Insurance or USI Insurance Services?

**Key facts:**
- Line: Professional Liability (E&O) Insurance. Providers: Markel Insurance and USI Insurance Services.
- Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion.
- Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL.

**Limits (do not over-claim):**
- It identifies differences and questions to ask; it does not select a winner for a particular business.
- "Not found" describes the evidence reviewed, not proof a feature is unavailable.
- Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here.

**Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-09-30. Editorial policy: /editorial-policy.

**Related pages:**
- [Markel Insurance vs USI Insurance Services](https://spot.insure/compare/markel-vs-usi) — parent: all coverage lines for this pair
- [Professional Liability (E&O) Insurance guide](https://spot.insure/coverage/professional-errors-omissions) — coverage explainer for this line
- [Markel Insurance profile](https://spot.insure/insurance-providers/markel) — provider profile (evidence)
- [USI Insurance Services profile](https://spot.insure/insurance-providers/usi) — provider profile (evidence)
- [Markel Insurance vs USI Insurance Services Commercial Property Insurance](https://spot.insure/compare/markel-vs-usi/commercial-property) — sibling comparison (other line, or other pair for this line)
- [Markel Insurance vs USI Insurance Services Crime Insurance](https://spot.insure/compare/markel-vs-usi/crime) — sibling comparison (other line, or other pair for this line)
- [Markel Insurance vs USI Insurance Services Cyber Insurance](https://spot.insure/compare/markel-vs-usi/cyber) — sibling comparison (other line, or other pair for this line)
- [Markel Insurance vs USI Insurance Services D&O Insurance](https://spot.insure/compare/markel-vs-usi/directors-officers) — sibling comparison (other line, or other pair for this line)
- [Markel Insurance vs USI Insurance Services Employment Practices Liability Insurance](https://spot.insure/compare/markel-vs-usi/employment-practices) — sibling comparison (other line, or other pair for this line)
- [Markel Insurance vs USI Insurance Services Fiduciary Liability Insurance](https://spot.insure/compare/markel-vs-usi/fiduciary) — sibling comparison (other line, or other pair for this line)
- [Markel Insurance vs USI Insurance Services Management Liability Insurance](https://spot.insure/compare/markel-vs-usi/management-liability) — sibling comparison (other line, or other pair for this line)
- [Markel Insurance vs USI Insurance Services Surety Bonds](https://spot.insure/compare/markel-vs-usi/surety-bonds) — sibling comparison (other line, or other pair for this line)
- [Markel Insurance vs USI Insurance Services Workers’ Compensation Insurance](https://spot.insure/compare/markel-vs-usi/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [AIG vs Markel Insurance Professional Liability (E&O) Insurance](https://spot.insure/compare/aig-vs-markel/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [AIG vs USI Insurance Services Professional Liability (E&O) Insurance](https://spot.insure/compare/aig-vs-usi/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs Markel Insurance Professional Liability (E&O) Insurance](https://spot.insure/compare/alliance-risk-vs-markel/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs USI Insurance Services Professional Liability (E&O) Insurance](https://spot.insure/compare/alliance-risk-vs-usi/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [Aon vs Markel Insurance Professional Liability (E&O) Insurance](https://spot.insure/compare/aon-vs-markel/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [Aon vs USI Insurance Services Professional Liability (E&O) Insurance](https://spot.insure/compare/aon-vs-usi/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)

# Markel Insurance vs USI Insurance Services: How Do They Compare for Professional Liability (E&O) Insurance?

Markel describes miscellaneous E&O for targeted businesses up to $5 million in revenue; USI details a CNA-underwritten professional liability program for CPA firms.

## How to Use the Markel Insurance vs USI Insurance Services Professional Liability (E&O) Insurance Comparison

Use this comparison to evaluate Markel Insurance and USI Insurance Services for Professional Liability (E&O) Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## Markel Insurance vs USI Insurance Services Professional Liability (E&O) Insurance Summary

Markel states up to $2 million for miscellaneous E&O aimed at small businesses up to $5 million in revenue. USI identifies a dedicated AICPA professional liability program for sole practitioners and regional CPA firms, underwritten by CNA and supported with risk resources. [3](https://www.markel.com/us/commercial/professional-and-management-liability/probiz "ProBiz | Professional Liability Coverage") [7](https://www.usi.com/programs/affinity-programs/accountants-professional-liability/ "Accountants Professional Liability — USI Affinity")

## Markel Insurance: Specialty Business and Products

Markel Insurance is Markel Group's specialty and small-business insurance business, with offerings across packages, workers' compensation, cyber, professional and management liability, property, marine, and surety. Products use different insurers and distribution routes, so compare the issuer and terms shown on the specific quote. [1](https://www.markel.com/about-us "About us") [2](https://www.sec.gov/Archives/edgar/data/1096343/000109634326000020/mkl-20251231.htm "Markel Group Inc. 2025 Form 10-K")

[Markel Insurance profile](https://spot.insure/insurance-providers/markel)

## What Is USI Insurance Services?

USI suits software and hardware companies from seed stage through IPO seeking consultative broker support; buyers wanting a self-serve quote should compare digital agencies. Insurer commissions are typical and contingent compensation may also apply. [4](https://www.usi.com/about-usi "The Power of ONE") [5](https://www.usi.com/property-casualty/technology/ "Technology Insurance") [6](https://www.usi.com/commissions-fees/ "Commissions and Fees")

[USI Insurance Services profile](https://spot.insure/insurance-providers/usi)

## What Is Professional Errors and Omissions (E&O) Insurance?

Professional liability can help pay defense costs and covered losses when a client says your advice or service caused financial harm. If customers rely on your work, list every service you provide and check the claims-made reporting and prior-work terms. [10](https://www.tdi.texas.gov/commercial/pl-faq.html "FAQ: Professional liability insurance") [11](https://www.iii.org/article/professional-liability-insurance "Professional liability insurance") [12](https://www.sba.gov/counseling/launch-your-business/#business-insurance "Get business insurance") [13](https://www.hiscox.com/documents/pl-sample-policy-wording.pdf "Professional Liability – US Direct Errors and Omissions Insurance")

## What Are the Key Differences Between Markel Insurance and USI Insurance Services Professional Liability (E&O) Insurance?

### CPA Program Versus Miscellaneous Business Appetite

USI's detailed E&O claims concern its AICPA Professional Liability Program for sole practitioners and regional CPA firms, while its broader Business Services practice separately brokers E&O for other businesses. Markel describes miscellaneous E&O for targeted small businesses up to $5 million in revenue. For a CPA firm, USI's program is specifically named and its record identifies CNA as underwriter; other professions should ask USI whether the broader placement applies and compare it with Markel's classes. [7](https://www.usi.com/programs/affinity-programs/accountants-professional-liability/ "Accountants Professional Liability — USI Affinity") [9](https://www.usi.com/property-casualty/business-services/ "Business Services") [3](https://www.markel.com/us/commercial/professional-and-management-liability/probiz "ProBiz | Professional Liability Coverage")

### Claims Support and Risk Resources

USI says firms in the AICPA program receive supportive claims handling and access to risk resources such as engagement-letter templates. Markel's product description identifies miscellaneous E&O coverage for professional-services claims but does not describe a similar claims-support or risk-resource package. A CPA comparing the program should ask which resources are included with its placement and how to access them. [7](https://www.usi.com/programs/affinity-programs/accountants-professional-liability/ "Accountants Professional Liability — USI Affinity") [3](https://www.markel.com/us/commercial/professional-and-management-liability/probiz "ProBiz | Professional Liability Coverage")

### Limit Transparency

Markel states a product-page maximum of $2 million, while the reviewed USI AICPA claim does not give a comparable limit. The program's insurer is named, but the actual limit and terms remain quote-specific; request USI's proposal and compare the limit, retention, and covered services against Markel's offer. [3](https://www.markel.com/us/commercial/professional-and-management-liability/probiz "ProBiz | Professional Liability Coverage") [7](https://www.usi.com/programs/affinity-programs/accountants-professional-liability/ "Accountants Professional Liability — USI Affinity")

## What Should You Confirm in Markel Insurance and USI Insurance Services Professional Liability (E&O) Insurance Quotes?

- Ask Markel whether CPA work qualifies within its targeted miscellaneous E&O classes and for its offered limit and retention. [3](https://www.markel.com/us/commercial/professional-and-management-liability/probiz "ProBiz | Professional Liability Coverage")

- Ask USI whether you qualify for the AICPA program, what CNA form and limits apply, and which claims and risk services accompany it. [7](https://www.usi.com/programs/affinity-programs/accountants-professional-liability/ "Accountants Professional Liability — USI Affinity")

## Markel Insurance vs USI Insurance Services Professional Liability (E&O) Compared

| Criteria | Markel professional errors omissions (official overview) | AICPA Professional Liability Program (USI Affinity) |
| --- | --- | --- |
| Role in This Line | Markel describes offering professional errors omissions for the audience stated on the cited product page. [3](https://www.markel.com/us/commercial/professional-and-management-liability/probiz "ProBiz | Professional Liability Coverage") (Evidence: Company-reported; scope: professional errors omissions marketed by markel; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement..) | For CPA firms, USI runs the AICPA Professional Liability Program through its USI Affinity division as the endorsed producer, rather than underwriting the policy itself. USI's general Business Services practice separately brokers errors and omissions/professional liability coverage for other business types. [7](https://www.usi.com/programs/affinity-programs/accountants-professional-liability/ "Accountants Professional Liability — USI Affinity") [9](https://www.usi.com/property-casualty/business-services/ "Business Services") (Evidence: Company-reported; scope: AICPA program page and Business Services practice page..) |
| Issuing Insurer | Confirm in your quote. | USI's own page states that the AICPA Professional Liability Program is "underwritten by CNA," naming the carrier for that specific program. USI's general Business Services E&O placements do not name an insurer. [7](https://www.usi.com/programs/affinity-programs/accountants-professional-liability/ "Accountants Professional Liability — USI Affinity") (Evidence: Company-reported; scope: Direct quote from the AICPA program page; CNA underwrites only this named program, not USI's other professional-liability placements..) |
| Who It’s For | Small businesses in ProBiz's targeted industries; source describes businesses up to $5 million revenue for the miscellaneous E&O product. [3](https://www.markel.com/us/commercial/professional-and-management-liability/probiz "ProBiz | Professional Liability Coverage") (Evidence: Company-reported; scope: professional errors omissions marketed by markel; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement..) | USI markets the AICPA program to sole practitioners and regional CPA firms. It has offered CPA coverage since 1967 and has been the endorsed AICPA Program provider since 1994. [7](https://www.usi.com/programs/affinity-programs/accountants-professional-liability/ "Accountants Professional Liability — USI Affinity") (Evidence: Company-reported; scope: Program page description..) |
| Coverage Features | The cited product page describes miscellaneous E&O for covered claims arising from professional services, with the page describing separate E&O and management-liability products. Marketing description only; actual coverage, exclusions, conditions, limits, and availability depend on the issued policy and jurisdiction. [3](https://www.markel.com/us/commercial/professional-and-management-liability/probiz "ProBiz | Professional Liability Coverage") (Evidence: Company-reported; scope: professional errors omissions marketed by markel; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement..) | USI describes the policy as insuring a CPA and their practice against third-party claims that professional services caused financial harm, providing a defense and paying damages for covered claims arising from high-risk situations tied to new clients, changing business plans, or new laws and regulations. [7](https://www.usi.com/programs/affinity-programs/accountants-professional-liability/ "Accountants Professional Liability — USI Affinity") (Evidence: Company-reported; scope: Program page description; actual insuring agreements, exclusions and conditions are set by the issued CNA policy form..) |
| Limits and Retentions | For its miscellaneous E&O product, Markel states coverage up to $2 million; this is a product-page maximum, not a promise that every applicant or quote receives that amount. [3](https://www.markel.com/us/commercial/professional-and-management-liability/probiz "ProBiz | Professional Liability Coverage") (Evidence: Company-reported; scope: Markel ProBiz miscellaneous E&O marketing page; class, underwriting, policy terms, and actual quoted limit control..) | The AICPA program page does not publish limit, retention or premium figures; it says coverage plans allow a firm to tailor coverage to its risk profile. [7](https://www.usi.com/programs/affinity-programs/accountants-professional-liability/ "Accountants Professional Liability — USI Affinity") (Evidence: Not publicly disclosed; scope: Page as read on 2026-09-23..) |
| Risk Services | Confirm in your quote. | USI says firms enrolled in the program get supportive claims handling and exclusive access to risk-management resources, including engagement-letter templates, in addition to the coverage itself. [7](https://www.usi.com/programs/affinity-programs/accountants-professional-liability/ "Accountants Professional Liability — USI Affinity") (Evidence: Company-reported; scope: Program page description..) |
| How to Apply | The page invites prospective customers or brokers to contact Markel or the named underwriting team. The page does not establish a quote, bind, or coverage-effective timeline. [3](https://www.markel.com/us/commercial/professional-and-management-liability/probiz "ProBiz | Professional Liability Coverage") (Evidence: Company-reported; scope: professional errors omissions marketed by markel; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement..) | USI directs CPA firms seeking a quote or renewal to contact USI Affinity, with a dedicated Affinity_APL@usi.com address for the AICPA program specifically. [7](https://www.usi.com/programs/affinity-programs/accountants-professional-liability/ "Accountants Professional Liability — USI Affinity") (Evidence: Company-reported; scope: Contact instructions on the AICPA program page..) |

## Related Pages for Markel Insurance vs USI Insurance Services

- [Markel Insurance vs USI Insurance Services](https://spot.insure/compare/markel-vs-usi): all coverage lines, business roles, service and claims.
- [What Is Professional Errors and Omissions (E&O) Insurance?](https://spot.insure/coverage/professional-errors-omissions): Professional liability can help pay covered defense costs and losses when a client says your advice or service caused financial harm; check services and reporting terms.
- [Markel Insurance vs USI Insurance Services Commercial Property Insurance](https://spot.insure/compare/markel-vs-usi/commercial-property)
- [Markel Insurance vs USI Insurance Services Crime Insurance](https://spot.insure/compare/markel-vs-usi/crime)
- [Markel Insurance vs USI Insurance Services Cyber Insurance](https://spot.insure/compare/markel-vs-usi/cyber)
- [Markel Insurance vs USI Insurance Services D&O Insurance](https://spot.insure/compare/markel-vs-usi/directors-officers)
- [Markel Insurance vs USI Insurance Services Employment Practices Liability Insurance](https://spot.insure/compare/markel-vs-usi/employment-practices)
- [Markel Insurance vs USI Insurance Services Fiduciary Liability Insurance](https://spot.insure/compare/markel-vs-usi/fiduciary)
- [Markel Insurance vs USI Insurance Services Management Liability Insurance](https://spot.insure/compare/markel-vs-usi/management-liability)
- [Markel Insurance vs USI Insurance Services Surety Bonds](https://spot.insure/compare/markel-vs-usi/surety-bonds)
- [Markel Insurance vs USI Insurance Services Workers’ Compensation Insurance](https://spot.insure/compare/markel-vs-usi/workers-compensation)
- [AIG vs Markel Insurance Professional Liability (E&O) Insurance](https://spot.insure/compare/aig-vs-markel/professional-errors-omissions)
- [AIG vs USI Insurance Services Professional Liability (E&O) Insurance](https://spot.insure/compare/aig-vs-usi/professional-errors-omissions)
- [Alliance Risk vs Markel Insurance Professional Liability (E&O) Insurance](https://spot.insure/compare/alliance-risk-vs-markel/professional-errors-omissions)
- [Alliance Risk vs USI Insurance Services Professional Liability (E&O) Insurance](https://spot.insure/compare/alliance-risk-vs-usi/professional-errors-omissions)
- [Aon vs Markel Insurance Professional Liability (E&O) Insurance](https://spot.insure/compare/aon-vs-markel/professional-errors-omissions)
- [Aon vs USI Insurance Services Professional Liability (E&O) Insurance](https://spot.insure/compare/aon-vs-usi/professional-errors-omissions)

## Sources for Markel Insurance vs USI Insurance Services

### Sources About Markel Insurance

1. [About us](https://www.markel.com/about-us). Markel; Markel at a glance; description of Markel Insurance within Markel Group Inc.. Accessed 2026-09-28.
2. [Markel Group Inc. 2025 Form 10-K](https://www.sec.gov/Archives/edgar/data/1096343/000109634326000020/mkl-20251231.htm). U.S. Securities and Exchange Commission; filed by Markel Group Inc.; Cover page; Part I, Item 1 Business—Markel Insurance, U.S. Wholesale and Specialty, Programs and Solutions; Part II, Item 7/8 for group and segment risks. Accessed 2026-09-28.
3. [ProBiz | Professional Liability Coverage](https://www.markel.com/us/commercial/professional-and-management-liability/probiz). Markel; Miscellaneous E&O; types of covered professional-service errors; ProBiz target classes and process.. Accessed 2026-09-30.

### Sources About USI Insurance Services

4. [The Power of ONE](https://www.usi.com/about-usi). USI Insurance Services; History, client-count, nationwide office, and P&C / benefits / personal risk / retirement description. Accessed 2026-09-16.
5. [Technology Insurance](https://www.usi.com/property-casualty/technology/). USI Insurance Services; Technology practice client types, seed-to-IPO range, and listed insurance placement lines including PrivaSafe. Accessed 2026-09-16.
6. [Commissions and Fees](https://www.usi.com/commissions-fees/). USI Insurance Services; Licensed-producer authority, insurer-paid commission default, contingent compensation, and client request right. Accessed 2026-09-16.
7. [Accountants Professional Liability — USI Affinity](https://www.usi.com/programs/affinity-programs/accountants-professional-liability/). USI Insurance Services; Quality Professional Liability Insurance Exclusively for CPA Firms; "The AICPA Professional Liability Program, underwritten by CNA, has been offering coverage to CPAs since 1967 and has been the endorsed provider of the AICPA Program since 1994."; supportive claims handling and exclusive access to extensive risk management resources, including engagement letter templates; Email Affinity_APL@usi.com. Accessed 2026-09-23.
8. [USI Specialty Program Solutions](https://www.usi.com/programs/). USI Insurance Services; USI Affinity delivers high-quality insurance and financial solutions to members of affinity organizations and targeted industry segments...for professional associations, law firms, alumni and collegiate organizations, travel groups, and insurance administrators.. Accessed 2026-09-23.
9. [Business Services](https://www.usi.com/property-casualty/business-services/). USI Insurance Services; USI advises clients...and provides solutions for...Errors & Omissions/Professional Liability.... Accessed 2026-09-23.

### Sources for the Professional Liability (E&O) Insurance Guide

10. [FAQ: Professional liability insurance](https://www.tdi.texas.gov/commercial/pl-faq.html). Texas Department of Insurance; What’s professional liability coverage?; What types of damages…; What’s general liability insurance?; Do I need professional liability… if I have general liability…?; Is professional liability insurance required?; Can a client require…?; What’s the difference between occurrence policies and claims-made policies. Accessed 2026-09-16.
11. [Professional liability insurance](https://www.iii.org/article/professional-liability-insurance). Insurance Information Institute; Opening paragraphs (professional services/advice and E&O name); Claims not covered by general liability; What types of businesses need professional liability insurance?; What’s covered… and what’s not (claims-made versus occurrence, defense and judgments, non-financial/intentional limits, BOP/in-home exclusion). Accessed 2026-09-16.
12. [Get business insurance](https://www.sba.gov/counseling/launch-your-business/#business-insurance). U.S. Small Business Administration; Six common types of business insurance table. Accessed 2026-09-16.
13. [Professional Liability – US Direct Errors and Omissions Insurance](https://www.hiscox.com/documents/pl-sample-policy-wording.pdf). Hiscox Inc. specimen; About this Policy / Coverage for Claims Made Against You; I.A Insuring Agreement; I.B Defense; I.C Settlement; II.A Notice of Claims; II.C Optional Extended Reporting Period; III.A, III.K, III.M, III.R, III.S Exclusions; IV.A–B Limits and Deductible; VI.O Professional Services; VI.U Wrongful Act. Accessed 2026-09-16.

Updated 2026-09-30. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## Markel Insurance Review Scores for 2026

Review Score: 7.5 / 10 from 2 rated sources, equally weighted.

There is little public customer feedback on Markel. Trustpilot shows 2.5 out of 5 from just 5 reviews, and BBB lists 12 complaints closed in the last three years.

- J.D. Power: Commercial Lines Insurers agent satisfaction score 726 (out of 1,000). 2022 commercial-lines independent-agent satisfaction study and 2025 small-commercial customer study; these use different populations and measures Period: 2022. Checked 2026-09-29. [2025 U.S. Small Commercial Insurance Study](https://www.jdpower.com/business/press-releases/2025-us-small-commercial-insurance-study); [2022 U.S. Independent Agent Satisfaction Study](https://www.jdpower.com/sites/default/files/file/2022-10/2022134%20U.S.%20Independent%20Agent.pdf)
- Trustpilot: TrustScore 2.5 (out of 5); 5 reviews. Trustpilot brand-level page for markel.com. It mixes products and is not mapped to one legal insurer. Checked 2026-09-29. [Markel Reviews](https://www.trustpilot.com/review/markel.com)
- BBB: BBB business grade A+. BBB business profile for Markel Insurance Company headquarters/corporate-owned locations; review and complaint submissions may include other products and affiliates Checked 2026-09-29. [Markel Insurance Company Business Profile](https://www.bbb.org/us/va/glen-allen/profile/insurance-companies/markel-insurance-company-0603-4017547); [Markel Insurance Company Complaints](https://www.bbb.org/us/va/glen-allen/profile/insurance-companies/markel-insurance-company-0603-4017547/complaints)
- BBB: Complaints 12; 12 reviews. BBB profile for Markel Insurance Company; complaints may include other Markel products and affiliates and BBB says not all submissions are displayed. Period: last 3 years, as displayed 2026-09-29. Checked 2026-09-29. [Markel Insurance Company Complaints](https://www.bbb.org/us/va/glen-allen/profile/insurance-companies/markel-insurance-company-0603-4017547/complaints)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/markel/reviews).

## USI Insurance Services Review Scores for 2026

Review Score: 6.4 / 10 from 1 rated source, equally weighted.

USI’s public feedback is too sparse and office-specific for a firmwide verdict. Check the local team’s responsiveness and experience with your type of business.

- BBB: BBB complaint count 4. BBB business-profile grade is distinct from customer-review stars; branch/parent scope matters. Period: three years preceding access 2026-09-25. Checked 2026-09-25. [BBB result for USI Insurance Services](https://www.bbb.org/us/ny/valhalla/profile/insurance-agency/usi-insurance-services-0121-97856/complaints)
- Google reviews via Birdeye: Birdeye office listing rating from Google reviews 3.2 (5 stars); 9 reviews. One Louisville office listing, not firmwide. Birdeye shows Google-origin reviews (9) and 0 Birdeye-native reviews; this duplicates a Google source stream and is not independent of Google. Period: accessed 2026-09-25. Checked 2026-09-25. [USI office, Louisville, KY — Birdeye listing of Google reviews](https://reviews.birdeye.com/usi-insurance-145632496752867)

Reviewed 2026-09-25. [Read the sourced review](https://spot.insure/insurance-providers/usi/reviews).

## Agent and Developer Resources

- [Markdown page](https://spot.insure/compare/markel-vs-usi/professional-errors-omissions.md)
- [Developer resources](https://spot.insure/developers)
- [Public MCP server](https://spot.insure/mcp)
- [MCP server manifest](https://spot.insure/server.json)
- [OpenAPI description](https://spot.insure/openapi.json)
- [Public page index](https://spot.insure/llms.txt)