---
title: "Pie Insurance vs Markel Insurance"
description: "Compare Pie Insurance and Markel for cyber liability, including quote access, policy terms and account service."
canonical: "https://spot.insure/compare/markel-vs-pie-insurance"
page-type: "provider-comparison"
updated-at: "2026-09-30"
---

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[Human-readable page](https://spot.insure/compare/markel-vs-pie-insurance)

# Pie Insurance vs Markel Insurance

Compare Pie Insurance and Markel for cyber liability, including quote access, policy terms and account service.

## Before You Quote

Ask each provider about eligibility, the issuing insurer, policy wording, limits, retentions, exclusions and costs for your business.

## Highlights

Pie Insurance describes small-business workers’ compensation and selected partner-carrier coverages. Markel’s U.S. small-business description names child care and enrichment, commercial and residential services, sports and fitness, and manufacturing. Both catalogues list Cyber liability, Workers’ compensation, General liability; compare the actual product, issuer and service route for your business before treating those labels as equivalent. [27](https://www.pieinsurance.com/workers-comp "Workers’ Comp Insurance For Small Businesses") [31](https://www.pieinsurance.com/small-business-insurance/business-owners-policy "Business Owner’s Policy") [32](https://www.pieinsurance.com/small-business-insurance/cyber-insurance "Cyber Insurance For Small Businesses") [34](https://www.pieinsurance.com/small-business-insurance/general-liability "General Liability Insurance") [8](https://www.markel.com/us/commercial/small-business "Small Business Insurance") [1](https://www.sec.gov/Archives/edgar/data/1096343/000109634326000020/mkl-20251231.htm "Markel Group Inc. 2025 Form 10-K") [16](https://www.markel.com/us/commercial/professional-and-management-liability/cyber "Cyber Insurance Coverage")

## Provider Reliability Assessments

These sourced assessments are shown for context; this comparison does not select a winner.

### Markel Insurance

Role: Insurance carrier.

Carrier & MGA Spot Score: **7.1/10** (partial score; 85% of this role's weighting included). Assessed 2026-09-29; review due 2026-10-29. Excluded factors: Carrier-Network Strength (The supplied evidence did not support a score for Carrier-Network Strength; this factor is excluded, not scored as zero. Canonical evidence gaps: Which Markel insurer issues a given product in a given state is not mapped on public pages. Use the insurer named on your quote or policy.; Only New York and California regulator records were opened for Markel Insurance Company. Authority in the other states is Markel's own statement.; The AM Best release and rating page could not be opened by automated tools this session. The rating is taken from the release read earlier and from Markel's own table.; Penalty amounts and violation details for the New York consent order and the Texas orders could not be fully read. A second Texas order (2024) and a 2011 Florida consent order were located but not read.; A five-year search across every state was not done, and California's formal enforcement search would not return results.; Nebraska's latest 2025 summary was blank, so the most recent statutory financials shown are for 2024.; No reinsurance panel, third-party claims administrator or claim-decision authority is publicly mapped.; No independent measure of commercial claim service was found.).

Read the [full reliability assessment](https://spot.insure/insurance-providers/markel/reliability).

### Pie Insurance

Role: Hybrid role.

Broker Spot Score: **5.3/10** (partial score; 45% of this role's weighting included). Assessed 2026-09-23; review due 2026-10-23. Excluded factors: Carrier-Network Strength (The reviewed evidence does not name the carrier and capacity arrangements behind the assessed programs, so the relationships cannot be assessed.); Regulatory Conduct (A complete, exact-entity regulatory-conduct review for the preceding five years is unavailable.).

Carrier & MGA Spot Score: **6.3/10** (partial score; 25% of this role's weighting included). Assessed 2026-09-23; review due 2026-10-23. Excluded factors: Financial Resilience (AM Best rates Pie Casualty Insurance Company A- (Excellent) with a stable outlook, but no reviewed source maps that insurer to a Pie product, and the Missouri figures for The Pie Insurance Company cover one state and one line. The issuing entity’s own resources for the assessed scope are not established.); Claims and Servicing (The evidence does not sufficiently establish responsibility, access and escalation across the assessed services.); Carrier-Network Strength (The reviewed evidence does not name the carrier and capacity arrangements behind the assessed programs, so the relationships cannot be assessed.); Regulatory Conduct (A complete, exact-entity regulatory-conduct review for the preceding five years is unavailable.).

Read the [full reliability assessment](https://spot.insure/insurance-providers/pie-insurance/reliability).

## Markel Insurance Reviews

Review Score: 7.5 / 10 from 2 rated sources, equally weighted.

There is little public customer feedback on Markel. Trustpilot shows 2.5 out of 5 from just 5 reviews, and BBB lists 12 complaints closed in the last three years.

- J.D. Power: Commercial Lines Insurers agent satisfaction score 726 (out of 1,000). 2022 commercial-lines independent-agent satisfaction study and 2025 small-commercial customer study; these use different populations and measures Period: 2022. Checked 2026-09-29. [2025 U.S. Small Commercial Insurance Study](https://www.jdpower.com/business/press-releases/2025-us-small-commercial-insurance-study); [2022 U.S. Independent Agent Satisfaction Study](https://www.jdpower.com/sites/default/files/file/2022-10/2022134%20U.S.%20Independent%20Agent.pdf)
- Trustpilot: TrustScore 2.5 (out of 5); 5 reviews. Trustpilot brand-level page for markel.com. It mixes products and is not mapped to one legal insurer. Checked 2026-09-29. [Markel Reviews](https://www.trustpilot.com/review/markel.com)
- BBB: BBB business grade A+. BBB business profile for Markel Insurance Company headquarters/corporate-owned locations; review and complaint submissions may include other products and affiliates Checked 2026-09-29. [Markel Insurance Company Business Profile](https://www.bbb.org/us/va/glen-allen/profile/insurance-companies/markel-insurance-company-0603-4017547); [Markel Insurance Company Complaints](https://www.bbb.org/us/va/glen-allen/profile/insurance-companies/markel-insurance-company-0603-4017547/complaints)
- BBB: Complaints 12; 12 reviews. BBB profile for Markel Insurance Company; complaints may include other Markel products and affiliates and BBB says not all submissions are displayed. Period: last 3 years, as displayed 2026-09-29. Checked 2026-09-29. [Markel Insurance Company Complaints](https://www.bbb.org/us/va/glen-allen/profile/insurance-companies/markel-insurance-company-0603-4017547/complaints)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/markel/reviews).

## Pie Insurance Reviews

Review Score: 1.7 / 10 from 2 rated sources, equally weighted.

Pie’s service record raises clear concerns: elevated regulator complaints reported by NerdWallet, 1.7/5 on Trustpilot and an F from BBB. Investigate billing, cancellation and complaint handling before buying.

- Trustpilot: TrustScore 1.7 (5 stars); 666 reviews. Brand-level Trustpilot consumer reviews; policy product is generally identified as workers’ compensation, but reviewer policy/entity scope varies. Checked 2026-09-25. [Pie Insurance Reviews - Trustpilot](https://www.trustpilot.com/review/www.pieinsurance.com)
- BBB: BBB Rating F (BBB letter grade). BBB profile for commercial insurance services; BBB grade and complaint-response record, not policy performance measure. Period: BBB profile reports 15 complaints filed, 13 unanswered; complaint data, not reviews. Checked 2026-09-25. [Pie Insurance Services | BBB Business Profile](https://www.bbb.org/us/dc/washington/profile/commercial-insurance-services/pie-insurance-services-0241-236060990)

Reviewed 2026-09-25. [Read the sourced review](https://spot.insure/insurance-providers/pie-insurance/reviews).

## Introduction

Small businesses looking for workers’ compensation can approach Pie directly or through local, regional and national agencies. For a business considering cyber liability, the practical difference is the entry point: Pie Insurance describes online entry with an agent or adviser available, while Markel distributes through wholesale and retail channels. Compare what fits your buying team and operations, then verify the actual product and terms. [26](https://www.pieinsurance.com/about "About Pie Insurance") [1](https://www.sec.gov/Archives/edgar/data/1096343/000109634326000020/mkl-20251231.htm "Markel Group Inc. 2025 Form 10-K") [32](https://www.pieinsurance.com/small-business-insurance/cyber-insurance "Cyber Insurance For Small Businesses") [16](https://www.markel.com/us/commercial/professional-and-management-liability/cyber "Cyber Insurance Coverage") [27](https://www.pieinsurance.com/workers-comp "Workers’ Comp Insurance For Small Businesses") [15](https://www.markel.com/us/commercial/small-business/workers-compensation "Workers Compensation Insurance")



## Coverage Comparison

| Coverage Type | Markel Insurance | Pie Insurance |
| --- | --- | --- |
| [Builders risk](https://spot.insure/coverage/builders-risk) | Listed: Markel builders risk [21](https://www.markel.com/us/industries/construction/large-builders-risk "Builders Risk Insurance") | Not listed |
| [Business owner’s policy](https://spot.insure/coverage/business-owners-policy) | Not listed | Listed: Pie accepts business owner’s policy quote requests. [31](https://www.pieinsurance.com/small-business-insurance/business-owners-policy "Business Owner’s Policy") |
| [Cargo and transit](https://spot.insure/coverage/cargo-transit) | Listed: Markel cargo and transit coverage [20](https://www.markel.com/us/commercial/property/inland-marine "Commercial Inland Marine Insurance") | Not listed |
| [Commercial property](https://spot.insure/coverage/commercial-property) | Listed: Markel commercial property [19](https://www.markel.com/us/commercial/property/commercial-and-risk-management-property "Commercial Property Insurance") | Not listed |
| [Crime](https://spot.insure/coverage/crime) | Listed: Markel Cyber 360 eCrime component (standalone product not established) [16](https://www.markel.com/us/commercial/professional-and-management-liability/cyber "Cyber Insurance Coverage") | Not listed |
| [Cyber liability](https://spot.insure/coverage/cyber) | Listed: Markel Cyber 360 [16](https://www.markel.com/us/commercial/professional-and-management-liability/cyber "Cyber Insurance Coverage") | Listed: Pie provides access to cyber insurance quotes from carrier partners. [32](https://www.pieinsurance.com/small-business-insurance/cyber-insurance "Cyber Insurance For Small Businesses") |
| [Directors and officers](https://spot.insure/coverage/directors-officers) | Listed: Markel private and nonprofit D&O [18](https://www.markel.com/us/commercial/professional-and-management-liability/management-liability/private-and-nonprofit "Private and Nonprofit Management Liability Insurance") | Not listed |
| [Employment practices liability](https://spot.insure/coverage/employment-practices) | Listed: Markel employment practices liability [18](https://www.markel.com/us/commercial/professional-and-management-liability/management-liability/private-and-nonprofit "Private and Nonprofit Management Liability Insurance") | Not listed |
| [Equipment breakdown](https://spot.insure/coverage/equipment-breakdown) | Listed: Equipment-breakdown option within property coverage; standalone product not established [14](https://www.markel.com/us/commercial/small-business/small-business-casualty-and-property "Small Business Casualty and Property Insurance") | Not listed |
| [Fiduciary liability](https://spot.insure/coverage/fiduciary) | Listed: Markel fiduciary liability [18](https://www.markel.com/us/commercial/professional-and-management-liability/management-liability/private-and-nonprofit "Private and Nonprofit Management Liability Insurance") | Not listed |
| [General liability](https://spot.insure/coverage/general-liability) | Listed: Markel small-business casualty and property [14](https://www.markel.com/us/commercial/small-business/small-business-casualty-and-property "Small Business Casualty and Property Insurance") | Listed: Pie arranges general liability insurance through unaffiliated third-party insurers. [34](https://www.pieinsurance.com/small-business-insurance/general-liability "General Liability Insurance") |
| [Hired and non-owned auto](https://spot.insure/coverage/hired-non-owned-auto) | Listed: Hired/non-owned auto option in small-business casualty; not commercial auto [14](https://www.markel.com/us/commercial/small-business/small-business-casualty-and-property "Small Business Casualty and Property Insurance") | Not listed |
| [Liquor liability](https://spot.insure/coverage/liquor-liability) | Listed: Markel liquor liability [14](https://www.markel.com/us/commercial/small-business/small-business-casualty-and-property "Small Business Casualty and Property Insurance") | Not listed |
| [Management liability](https://spot.insure/coverage/management-liability) | Listed: Markel management liability [18](https://www.markel.com/us/commercial/professional-and-management-liability/management-liability/private-and-nonprofit "Private and Nonprofit Management Liability Insurance") | Not listed |
| [Media liability](https://spot.insure/coverage/media) | Listed: Markel Cyber 360 media liability component (standalone product not established) [16](https://www.markel.com/us/commercial/professional-and-management-liability/cyber "Cyber Insurance Coverage") | Not listed |
| [Product liability](https://spot.insure/coverage/product-liability) | Listed: Markel products liability [14](https://www.markel.com/us/commercial/small-business/small-business-casualty-and-property "Small Business Casualty and Property Insurance") | Not listed |
| [Professional errors and omissions (E&O)](https://spot.insure/coverage/professional-errors-omissions) | Listed: Markel ProBiz miscellaneous E&O [17](https://www.markel.com/us/commercial/professional-and-management-liability/probiz "ProBiz | Professional Liability Coverage") | Listed: Pie Insurance arranges professional errors and omissions insurance for small businesses through third-party insurers. [33](https://www.pieinsurance.com/errors-and-omissions-insurance "Errors And Omissions Insurance") |
| [Surety bonds](https://spot.insure/coverage/surety-bonds) | Listed: Markel Surety bonds [23](https://www.markel.com/us/surety "Markel Surety") | Not listed |
| [Technology errors and omissions (E&O)](https://spot.insure/coverage/technology-errors-omissions) | Listed: Markel Cyber 360 technology professional liability component (standalone product not established) [16](https://www.markel.com/us/commercial/professional-and-management-liability/cyber "Cyber Insurance Coverage") | Not listed |
| [Tools, equipment and inland marine](https://spot.insure/coverage/inland-marine) | Listed: Markel commercial inland marine [20](https://www.markel.com/us/commercial/property/inland-marine "Commercial Inland Marine Insurance") | Not listed |
| [Umbrella and excess liability](https://spot.insure/coverage/umbrella-excess) | Listed: Markel excess casualty and umbrella [22](https://www.markel.com/us/commercial/casualty/excess-casualty "Excess Casualty Insurance") | Not listed |
| [Workers’ compensation](https://spot.insure/coverage/workers-compensation) | Listed: Markel Workers Compensation [15](https://www.markel.com/us/commercial/small-business/workers-compensation "Workers Compensation Insurance") | Listed: Pie Insurance offers workers’ compensation insurance for small businesses. [27](https://www.pieinsurance.com/workers-comp "Workers’ Comp Insurance For Small Businesses") |

A listing may be arranged through an insurer or partner. “Not listed” means this catalogue has no separate offering recorded; ask the provider whether it can quote the coverage and request the policy terms.



## Optional Spot Service Handoff

Spot can help prepare applications, coordinate brokers, and compare proposals. If that work is needed, collect the company's task, known deadline, current broker, and open questions for a [free consultation](https://spot.insure/pricing.md). The company decides what to buy; Spot does not automatically bind coverage.

## Key Differences Between Pie Insurance and Markel Insurance

### Online Entry Still Needs a Binding Route

Pie Insurance Services, Inc. is the producer that sells and administers policies. Small businesses can start a workers’ compensation quote online or through an insurance agent; agencies use a separate partner portal. Markel describes Markel Insurance as the insurance operations within Markel Group Inc., a Virginia holding company. Markel’s U.S. Wholesale and Specialty division distributes through wholesale and retail channels, with limited small-account binding authority; some direct marketing applies to certain admitted products and programs. [29](https://www.pieinsurance.com/legal "Legal") [26](https://www.pieinsurance.com/about "About Pie Insurance") [1](https://www.sec.gov/Archives/edgar/data/1096343/000109634326000020/mkl-20251231.htm "Markel Group Inc. 2025 Form 10-K")

That difference matters if you want to work through an existing adviser, compare several insurers, or start from a self-service application. Ask whether your chosen producer can access the Pie Insurance product and the relevant Markel division for your state, and who is responsible for presenting the final terms. A brand name or online intake does not identify the insurer that will issue the policy. [26](https://www.pieinsurance.com/about "About Pie Insurance") [1](https://www.sec.gov/Archives/edgar/data/1096343/000109634326000020/mkl-20251231.htm "Markel Group Inc. 2025 Form 10-K")

### Use Shared Lines to Frame the Quote

Both companies list Cyber liability, Workers’ compensation, General liability. The cyber liability description for Pie Insurance says “Pie provides access to cyber insurance quotes from carrier partners”; Markel’s listing describes “Markel Cyber 360.” The difference can matter: one description may place a line inside a broader product or limit it to a component, while the other describes a separate offer. Confirm the exact policy structure and wording on each quote. [32](https://www.pieinsurance.com/small-business-insurance/cyber-insurance "Cyber Insurance For Small Businesses") [16](https://www.markel.com/us/commercial/professional-and-management-liability/cyber "Cyber Insurance Coverage") [27](https://www.pieinsurance.com/workers-comp "Workers’ Comp Insurance For Small Businesses") [15](https://www.markel.com/us/commercial/small-business/workers-compensation "Workers Compensation Insurance") [34](https://www.pieinsurance.com/small-business-insurance/general-liability "General Liability Insurance") [14](https://www.markel.com/us/commercial/small-business/small-business-casualty-and-property "Small Business Casualty and Property Insurance")

Ask each respondent to name the exact product and form for cyber liability, then show how the proposal treats your revenue, services, locations, contracts and any physical operations. If the proposal places other lines separately, request a schedule that makes the separate policies and any intended coordination visible. Product names and catalogue entries alone cannot establish matched limits, exclusions or conditions.

### Compare the Work After the Quote

The service arrangements also differ after submission:

Pie policyholders can manage payments, download documents and request workers’ comp certificates online; custom certificates may require your agent. Markel describes commercial-agent portals for authorized users, including functions for listed lines; its U.S. account page separately lists documents, proof of insurance and payments for covered business products. [39](https://www.pieinsurance.com/resource-center/online-account-tutorial "Online Account Tutorial") [10](https://www.markel.com/us/for-agents-and-brokers/commercial-lines "Commercial Lines Agents & Broker Support") [11](https://www.markel.com/us/my-account "My Account")

Confirm who handles certificates, midterm changes, billing, renewal information and claim notification for the policy you are considering. If Pie Insurance’s service is tied to an adviser or portal, ask whether your account and the proposed line qualify for it; do the same for the Markel product. Neither a group-wide service description nor a portal feature establishes a turnaround time or claim outcome. [39](https://www.pieinsurance.com/resource-center/online-account-tutorial "Online Account Tutorial") [10](https://www.markel.com/us/for-agents-and-brokers/commercial-lines "Commercial Lines Agents & Broker Support")

## What to Confirm in Quotes

- Which exact product and policy form is proposed for cyber liability, and what limits, retentions, exclusions and endorsements apply to our operations?
- Who is the licensed producer and which legal insurer would issue each policy in our state? Is the placement admitted or surplus lines?
- What information and documents should we prepare, who will submit them, and what still needs underwriting approval before binding?
- Who will service the policy after binding, and what account, renewal, certificate and claim-notification functions are available for this product?

Start with Pie Insurance if its stated customer focus or buying route matches how your team wants to arrange this line. Ask Markel for a proposal when one of its listed small-business or specialty classes fits the exposure. Compare the named insurer, policy structure, state route and account-service responsibilities before choosing between them. [27](https://www.pieinsurance.com/workers-comp "Workers’ Comp Insurance For Small Businesses") [8](https://www.markel.com/us/commercial/small-business "Small Business Insurance")

## Compare Services

What each provider documents about the services you may need.

| Criteria | Markel Insurance | Pie Insurance |
| --- | --- | --- |
| Business role | Markel describes Markel Insurance as the insurance operations within Markel Group Inc., a Virginia holding company. Markel Group's FY2025 filing identifies multiple underwriting subsidiaries. The insurer for a specific policy depends on the product, state and current quote or policy disclosures; Markel Insurance is not one standalone legal insurer. [1](https://www.sec.gov/Archives/edgar/data/1096343/000109634326000020/mkl-20251231.htm "Markel Group Inc. 2025 Form 10-K") [2](https://www.markel.com/about-us "About us") (Evidence: Company-reported; scope: U.S. commercial-insurance identity and parent/business relationship; not a product-specific issuer assignment.; verified: 2026-09-29.) | Small businesses can buy Pie’s workers’ compensation directly or through agents; affiliated insurers underwrite workers’ comp, while outside insurers provide some other Pie products. [26](https://www.pieinsurance.com/about "About Pie Insurance") [29](https://www.pieinsurance.com/legal "Legal") [27](https://www.pieinsurance.com/workers-comp "Workers’ Comp Insurance For Small Businesses") [31](https://www.pieinsurance.com/small-business-insurance/business-owners-policy "Business Owner’s Policy") [32](https://www.pieinsurance.com/small-business-insurance/cyber-insurance "Cyber Insurance For Small Businesses") [33](https://www.pieinsurance.com/errors-and-omissions-insurance "Errors And Omissions Insurance") [34](https://www.pieinsurance.com/small-business-insurance/general-liability "General Liability Insurance") (Evidence: Company-reported; scope: Current public Pie brand and US small-business insurance services; this describes group roles, not a promise that every product is available to every applicant.; verified: 2026-09-15.)<br><br>If parent-company ownership matters, Pie Group Holdings, Inc. owns the website and is regulator-listed parent of Pie Casualty; AM Best identifies the insurer group as Pie Insurance Group. [28](https://www.pieinsurance.com/legal/terms-of-use "Terms Of Use") [48](https://insurance.illinois.gov/applications/RegEntPortal/ViewEntityDetails.aspx?en=982281&s=Active&t=INS "Pie Casualty Insurance Company — Entity Details") [46](https://ratings.ambest.com/DisclosurePDF.aspx?AMBNum=12272&PCA=0 "AM Best Rating Disclosure Report — Pie Casualty Insurance Company") (Evidence: Verified; scope: Website ownership and the parent shown for Pie Casualty Insurance Company; no claim about voting control or every intermediate subsidiary.; verified: 2026-09-15.)<br><br>Pie Insurance Services, Inc. is the producer that sells and administers policies; verify its current license in your state because Pie’s own license page is not regulator confirmation. [29](https://www.pieinsurance.com/legal "Legal") [49](https://oci.wi.gov/Pages/PressReleases/AdminActions202401.aspx "Administrative Actions — January 2024") (Evidence: Company-reported; scope: Producer identity and Pie-published US license list; Wisconsin’s regulator separately identifies this entity in a 2024 administrative action.; verified: 2026-09-15.) |
| Customer focus | Markel's U.S. small-business page lists child care and enrichment, commercial and residential services, sports and fitness, and manufacturing among the segments it describes. Separately, its FY2025 filing describes Markel Insurance's global specialty business as underwriting hard-to-place risks; that wording is not specific to U.S. Wholesale and Specialty. [8](https://www.markel.com/us/commercial/small-business "Small Business Insurance") [1](https://www.sec.gov/Archives/edgar/data/1096343/000109634326000020/mkl-20251231.htm "Markel Group Inc. 2025 Form 10-K") (Evidence: Company-reported; scope: Company-stated U.S. small-business examples and separate global business characterization; neither establishes eligibility.; verified: 2026-09-29.) | Small businesses looking for workers’ compensation can approach Pie directly or through local, regional and national agencies. [26](https://www.pieinsurance.com/about "About Pie Insurance") [27](https://www.pieinsurance.com/workers-comp "Workers’ Comp Insurance For Small Businesses") (Evidence: Company-reported; scope: US small-business workers’ compensation distribution described on Pie’s current About and product pages.; verified: 2026-09-15.) |
| Coverage lines |  | Pie currently markets workers’ comp, BOP, cyber, general liability and professional liability/E&O; product pages describe typical coverage, while the policy and endorsements determine your actual protection. [27](https://www.pieinsurance.com/workers-comp "Workers’ Comp Insurance For Small Businesses") [31](https://www.pieinsurance.com/small-business-insurance/business-owners-policy "Business Owner’s Policy") [32](https://www.pieinsurance.com/small-business-insurance/cyber-insurance "Cyber Insurance For Small Businesses") [34](https://www.pieinsurance.com/small-business-insurance/general-liability "General Liability Insurance") [33](https://www.pieinsurance.com/errors-and-omissions-insurance "Errors And Omissions Insurance") [28](https://www.pieinsurance.com/legal/terms-of-use "Terms Of Use") (Evidence: Company-reported; scope: Public US Pie pages with an explicit quote or contact invitation; educational-only topics and components of a BOP were not counted as standalone offerings.; verified: 2026-09-15.)<br><br>If you need new or renewed commercial auto, look elsewhere: Pie stopped accepting new submissions December 1, 2025 and says it will issue no new or renewal policies after January 1, 2026; existing terms remain in force through expiry. [38](https://www.pieinsurance.com/claims/comm-auto-faq "Commercial Auto Claim FAQs") [44](https://www.pieinsurance.com/claims "File Your Claim Within 24 Hours") (Evidence: Company-reported; scope: Pie’s former commercial-auto offering and legacy policies; commercial auto is intentionally excluded from the current coverage catalogue.; verified: 2026-09-15.)<br><br>Use your policy and endorsements to decide what is covered; Pie says website descriptions do not change policy terms and eligibility varies by applicant and location. [28](https://www.pieinsurance.com/legal/terms-of-use "Terms Of Use") (Evidence: Company-reported; scope: Website descriptions and US products generally; the buyer’s issued policy and endorsements control.; verified: 2026-09-15.) |
| Application process | Markel's FY2025 filing says U.S. Wholesale and Specialty distributes through wholesale and retail channels on admitted and excess-and-surplus bases, including limited small-account binding authority. In 2025, 71% of this division's gross written premium was placed through wholesale brokers, 26% through retail agents and brokers, and the remainder through alternative channels. Certain admitted products and programs are marketed directly to consumers, but that does not establish online purchase or binding for every product. [1](https://www.sec.gov/Archives/edgar/data/1096343/000109634326000020/mkl-20251231.htm "Markel Group Inc. 2025 Form 10-K") (Evidence: Company-reported; scope: FY2025 Markel Insurance U.S. Wholesale and Specialty distribution; not the whole Markel Insurance business.; verified: 2026-09-29.)<br><br>For workers' compensation, Markel directs applicants to submit an online application or contact an appointed agent to request a quote; the reviewed page does not establish that purchase and binding are completed online. [9](https://www.markel.com/us/commercial/small-business/workers-compensation "Workers Compensation Insurance") (Evidence: Company-reported; scope: Markel U.S. workers' compensation page only; route to request a quote.; verified: 2026-09-29.)<br><br>Agencies can request a Markel appointment; Markel says appointments are made by affiliated insurer and product, and producers must hold the required state license. This is a producer onboarding route, not an insured's application path. [12](https://www.markel.com/us/for-agents-and-brokers/request-appointment-with-markel "Request appointment with Markel") (Evidence: Company-reported; scope: Commercial agency appointment information; not retail purchase process.; verified: 2026-09-29.) | Small businesses can start a workers’ compensation quote online or through an insurance agent; agencies use a separate partner portal. [26](https://www.pieinsurance.com/about "About Pie Insurance") [25](https://www.pieinsurance.com/ "Pie Insurance") [27](https://www.pieinsurance.com/workers-comp "Workers’ Comp Insurance For Small Businesses") (Evidence: Company-reported; scope: Workers’ compensation access for small businesses and agencies; other product pages direct buyers to quote or contact flows but do not document the same process.; verified: 2026-09-15.)<br><br>Have your ZIP, payroll and class-code details ready for a Pie workers’ compensation quote; its online intake begins with ZIP code. [30](https://quote.pieinsurance.com/ "Pie Insurance — Quote") [27](https://www.pieinsurance.com/workers-comp "Workers’ Comp Insurance For Small Businesses") (Evidence: Company-reported; scope: Unauthenticated first step and Pie’s description of workers’ compensation quote inputs; no data was entered and the flow was not advanced.; verified: 2026-09-15.)<br><br>Pie advertises a workers’ compensation quote in about three minutes, but this company estimate does not predict underwriting or binding time. [27](https://www.pieinsurance.com/workers-comp "Workers’ Comp Insurance For Small Businesses") [25](https://www.pieinsurance.com/ "Pie Insurance") (Evidence: Company-reported; scope: Workers’ compensation quote marketing; no timed independent quote test was performed.; verified: 2026-09-15.) |
| Servicing and renewals | Markel describes agent portals for authorized commercial users to quote and bind listed lines and access account history, billing, claims details and policy documents. The page does not establish that every product supports every function. [10](https://www.markel.com/us/for-agents-and-brokers/commercial-lines "Commercial Lines Agents & Broker Support") (Evidence: Company-reported; scope: Commercial-agent portals; available functions vary by portal and product.; verified: 2026-09-29.)<br><br>Markel's U.S. account page lists policy documents, proof-of-insurance downloads, payments and automatic payments for covered business products and directs customers with unlisted products to the agent on the policy. Renewal handling and renewal terms were not established in this review. [11](https://www.markel.com/us/my-account "My Account") (Evidence: Company-reported; scope: Public portal description; not all products necessarily use the portal.; verified: 2026-09-29.) | Pie policyholders can manage payments, download documents and request workers’ comp certificates online; custom certificates may require your agent. [39](https://www.pieinsurance.com/resource-center/online-account-tutorial "Online Account Tutorial") [40](https://www.pieinsurance.com/workers-comp/resources/frequently-asked-questions "Workers’ Comp FAQs") (Evidence: Company-reported; scope: Published workers’ compensation account tutorial; authenticated features were not accessed or independently tested.; verified: 2026-09-15.)<br><br>Budget for a workers’ comp premium audit: Pie replaces estimated payroll with actual figures and may request payroll, employee, expense and subcontractor records, which can change your final premium. [43](https://www.pieinsurance.com/workers-comp/premium-audit "Your Workers’ Comp Premium Audit") (Evidence: Company-reported; scope: Pie workers’ compensation premium audit process; the page does not quantify any resulting additional charge or refund.; verified: 2026-09-15.)<br><br>Pie’s consumer FAQ describes a workers’ compensation renewal quote about 30 days before expiry for review and acceptance. Its agency FAQ says previews for policies under $20,000 go to the insured with the agency copied, while previews for policies over $20,000 go to the producer; unless otherwise notified, the deposit is drafted and the renewal issued five days before its effective date. The FAQ does not specify the exact-$20,000 case. Ask which notice and payment process applies to your account. [40](https://www.pieinsurance.com/workers-comp/resources/frequently-asked-questions "Workers’ Comp FAQs") [45](https://www.pieinsurance.com/agency/faq "Partner FAQ") (Evidence: Company-reported; scope: Different company-published consumer and agency descriptions of workers’ compensation renewal. Neither guarantees renewal or unchanged terms; the account notice determines the applicable process.; verified: 2026-09-29.) |

## Related Reading

- [Markel Insurance: Specialty Business and Products](https://spot.insure/insurance-providers/markel)
- [What Is Pie Insurance?](https://spot.insure/insurance-providers/pie-insurance)

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## Sources

### [Markel Insurance Official Website](https://www.markel.com/us)

1. [Markel Group Inc. 2025 Form 10-K](https://www.sec.gov/Archives/edgar/data/1096343/000109634326000020/mkl-20251231.htm). U.S. Securities and Exchange Commission; filed by Markel Group Inc.; Cover page; Part I, Item 1 Business—Markel Insurance, U.S. Wholesale and Specialty, Programs and Solutions; Part II, Item 7/8 for group and segment risks. Accessed 2026-09-28.
2. [About us](https://www.markel.com/about-us). Markel; Markel at a glance; description of Markel Insurance within Markel Group Inc. Accessed 2026-09-28.
3. [US Product Disclaimer](https://www.markel.com/us-product-disclaimer). Markel; U.S. underwriting/entity and state-availability disclaimer; identifies Markel West Insurance Services, California license #2E11302, for certain non-admitted coverage. It does not state Markel Service national producer license #27585 or California DBA license #0645481. Accessed 2026-09-29.
4. [Insurance Programs](https://www.markel.com/us/insurance-programs). Markel; FAQ and legal disclaimer at page end; coverage by Markel insurers, Markel Service, Incorporated national producer license #27585 and California DBA license #0645481, and Markel West Insurance Services California license #2E11302 for certain non-admitted products. Accessed 2026-09-29.
5. [AM Best Affirms Credit Ratings of Markel Group Inc. and Its Subsidiaries](https://news.ambest.com/pr/PressContent.aspx?altsrc=2&refnum=36790). AM Best; Press release dated November 21, 2025; paragraphs naming ratings, rating rationale, and Markel North America Insurance Group members. Accessed 2026-09-28.
6. [North America Producer Compensation Disclosure](https://www.markel.com/north-america-producer-compensation-disclosure). Markel; Base commissions, contingent compensation, business production/additional incentives, and Markel Specialty/Markel Service/insurer role statement. Accessed 2026-09-28.
7. [U.S. and Bermuda Claims Contacts](https://content.markel.com/api/public/content/f52fc789f11245b5b8acd14aa45e1847). Markel; April 2026 claims-contact PDF footer: Markel West, Inc. d/b/a Markel West Insurance Services, California license #0D95581; coverage by one or more Markel insurers and non-admitted routes. Accessed 2026-09-29.
8. [Small Business Insurance](https://www.markel.com/us/commercial/small-business). Markel; Small business products; Types of companies—Child care and enrichment, Commercial and residential services, Sports and fitness, Manufacturing. Accessed 2026-09-28.
9. [Workers Compensation Insurance](https://www.markel.com/us/commercial/small-business/workers-compensation). Markel; Introductory quote/application route; claims question and report-a-claim contact. Accessed 2026-09-28.
10. [Commercial Lines Agents & Broker Support](https://www.markel.com/us/for-agents-and-brokers/commercial-lines). Markel; mPortal and Markel Online access; resources; digital distribution. Accessed 2026-09-28.
11. [My Account](https://www.markel.com/us/my-account). Markel US; Online account portal capabilities; Business insurance; unlisted-product direction. Accessed 2026-09-28.
12. [Request appointment with Markel](https://www.markel.com/us/for-agents-and-brokers/request-appointment-with-markel). Markel; Commercial and personal lines agency partner criteria; product-specific affiliate appointments; producer-license requirement. Accessed 2026-09-28.
13. [Markel Insurance Companies](https://www.markel.com/our-insurance-companies). Markel; Notice to California and Massachusetts Applicants and Insureds; U.S.-domiciled property and casualty insurer subsidiaries and affiliates; table of company names and market status (page states current as of 2024-04-01). Accessed 2026-09-28.
14. [Small Business Casualty and Property Insurance](https://www.markel.com/us/commercial/small-business/small-business-casualty-and-property). Markel; What we offer; product/liability, property, general casualty, inland marine, excess umbrella, liquor liability, hired/non-owned auto, employee benefits liability, E&O and equipment breakdown references. Accessed 2026-09-29.
15. [Workers Compensation Insurance](https://www.markel.com/us/commercial/small-business/workers-compensation). Markel; Product overview and quote route; workers compensation/employers liability, eligible industries, claim and loss-control descriptions. Accessed 2026-09-29.
16. [Cyber Insurance Coverage](https://www.markel.com/us/commercial/professional-and-management-liability/cyber). Markel; Markel Cyber 360; coverages available, cyber incident response, business interruption, privacy/security liability, media liability and technology professional liability. Accessed 2026-09-29.
17. [ProBiz | Professional Liability Coverage](https://www.markel.com/us/commercial/professional-and-management-liability/probiz). Markel; What is Markel ProBiz; separate management liability and miscellaneous E&O; listed limits and qualifying business size. Accessed 2026-09-29.
18. [Private and Nonprofit Management Liability Insurance](https://www.markel.com/us/commercial/professional-and-management-liability/management-liability/private-and-nonprofit). Markel; What we offer; private/nonprofit segment; D&O, EPL, fiduciary and optional coverage sections. Accessed 2026-09-29.
19. [Commercial Property Insurance](https://www.markel.com/us/commercial/property/commercial-and-risk-management-property). Markel; Commercial property product summary and eligible risks. Accessed 2026-09-29.
20. [Commercial Inland Marine Insurance](https://www.markel.com/us/commercial/property/inland-marine). Markel; What we offer; inland marine classes, cargo, contractors equipment, transportation and coverage structure. Accessed 2026-09-29.
21. [Builders Risk Insurance](https://www.markel.com/us/industries/construction/large-builders-risk). Markel; Coverage features; construction projects and builders-risk scope. Accessed 2026-09-29.
22. [Excess Casualty Insurance](https://www.markel.com/us/commercial/casualty/excess-casualty). Markel; Excess and umbrella liability and admitted/non-admitted capabilities. Accessed 2026-09-29.
23. [Markel Surety](https://www.markel.com/us/surety). Markel; Products; contract bonds, commercial bonds, court and probate bonds. Accessed 2026-09-29.
24. [Markel Insurance Company Complaints](https://www.bbb.org/us/va/glen-allen/profile/insurance-companies/markel-insurance-company-0603-4017547/complaints). Better Business Bureau; Company complaints summary: 12 in last three years, 3 closed in last 12 months; complaint-category counts and displayed case examples; headquarters and corporate-owned locations. Accessed 2026-09-29.

### [Pie Insurance Official Website](https://www.pieinsurance.com/)

25. [Pie Insurance](https://www.pieinsurance.com/). Pie Insurance; Homepage: small-business audience; direct workers’ compensation quote; online account; footer entity, insurer and availability qualifications. Accessed 2026-09-15.
26. [About Pie Insurance](https://www.pieinsurance.com/about). Pie Insurance; About Pie; direct and agency distribution; footer legal disclosure. Accessed 2026-09-15.
27. [Workers’ Comp Insurance For Small Businesses](https://www.pieinsurance.com/workers-comp). Pie Insurance; Get a workers’ compensation quote online; insurance made for your small business; quote inputs; coverage description; quote-time and savings qualifications; AM Best link. Accessed 2026-09-16.
28. [Terms Of Use](https://www.pieinsurance.com/legal/terms-of-use). Pie Insurance; Updated 26 April 2022; Ownership and Agreement to Terms; geographic and product eligibility; policy controls coverage. Accessed 2026-09-15.
29. [Legal](https://www.pieinsurance.com/legal). Pie Insurance; State Licenses; footer disclosure naming producer and workers’ compensation versus third-party underwriting roles. Accessed 2026-09-15.
30. [Pie Insurance — Quote](https://quote.pieinsurance.com/). Pie Insurance; First step: Business ZIP Code. Accessed 2026-09-15.
31. [Business Owner’s Policy](https://www.pieinsurance.com/small-business-insurance/business-owners-policy). Pie Insurance; BOP definition; typical components; Make sure you’re covered: Start your BOP quote; footer third-party insurer qualification. Accessed 2026-09-16.
32. [Cyber Insurance For Small Businesses](https://www.pieinsurance.com/small-business-insurance/cyber-insurance). Pie Insurance; First- and third-party descriptions; carrier-partner quote invitation; policy-variation qualification. Accessed 2026-09-16.
33. [Errors And Omissions Insurance](https://www.pieinsurance.com/errors-and-omissions-insurance). Pie Insurance; Errors and Omissions Insurance hero (E&O and professional liability equivalence); typical claims; Make sure you’re covered: insurance carrier partners, Start now; footer third-party professional liability insurers. Accessed 2026-09-16.
34. [General Liability Insurance](https://www.pieinsurance.com/small-business-insurance/general-liability). Pie Insurance; Typical covered categories; Make sure you are covered: carrier-partner quote invitation; legal footer: third-party insurers not affiliated with Pie. Accessed 2026-09-16.
35. [Workers’ Comp Coverage By State](https://www.pieinsurance.com/agency/states-we-serve). Pie Insurance; Headline says 40 states and the District of Columbia; rendered state selector listed 39 state names and omitted New York and D.C. Accessed 2026-09-15.
36. [Agency Document Library](https://www.pieinsurance.com/agency/document-library). Pie Insurance; Workers’ Comp State Documents: 40 named states plus Washington, D.C. Accessed 2026-09-15.
37. [Pie Insurance Reports Strong 2025](https://www.pieinsurance.com/resource-center/press/2025-year-in-review). Pie Insurance; 13 January 2026 release; Key 2025 Milestones says 39 states plus Washington, D.C.; company and distribution description. Accessed 2026-09-15.
38. [Commercial Auto Claim FAQs](https://www.pieinsurance.com/claims/comm-auto-faq). Pie Insurance; Does Pie offer commercial auto insurance?; submission cutoff 1 December 2025; no new or renewal policies on or after 1 January 2026; legacy claim guidance. Accessed 2026-09-15.
39. [Online Account Tutorial](https://www.pieinsurance.com/resource-center/online-account-tutorial). Pie Insurance; Payment-method updates; instant and custom certificates; policy information; document access; agent-handled custom certificate qualification. Accessed 2026-09-15.
40. [Workers’ Comp FAQs](https://www.pieinsurance.com/workers-comp/resources/frequently-asked-questions). Pie Insurance; Certificates; specific and blanket waiver requests, two-business-day response and state-dependent charge; Billing & Payments; Policy Renewal / When will I know it’s time to renew my policy? (approximately 30 days before expiry, quote for review and acceptance); Annual Audit; Claims. Accessed 2026-09-29.
41. [Payment Options](https://www.pieinsurance.com/payment-options). Pie Insurance; Annual, semi-annual, quarterly, monthly and pay-as-you-go schedules; payment methods; 3% card fee and state exceptions. Accessed 2026-09-15.
42. [Pay-As-You-Go With Pie Insurance](https://www.pieinsurance.com/pay-as-you-go). Pie Insurance; No initial deposit; actual-payroll monthly premium; automatic deductions; payroll-provider coordination. Accessed 2026-09-15.
43. [Your Workers’ Comp Premium Audit](https://www.pieinsurance.com/workers-comp/premium-audit). Pie Insurance; Required annual audit; estimated versus actual payroll; audit partner; requested payroll, employee, cash-expense and subcontractor certificate records. Accessed 2026-09-15.
44. [File Your Claim Within 24 Hours](https://www.pieinsurance.com/claims). Pie Insurance; Workers’ compensation reporting by online form, 24/7 phone or email; information requested; post-report coverage determination. Accessed 2026-09-15.
45. [Partner FAQ](https://www.pieinsurance.com/agency/faq). Pie Insurance; How does Pie handle claims? (workers’ compensation in 34 states; CorVel in Alaska, Mississippi, Nevada, New Mexico and Oregon); How does Pie pay commissions? (new and renewing policies, earned premium); How does Pie handle renewals? (30-day preview: under $20,000 to insured with agency copied, over $20,000 to producer; unless otherwise notified, deposit draft and renewal issuance five days before effective date; exact $20,000 case unstated); Renewal Billing. Accessed 2026-09-29.
46. [AM Best Rating Disclosure Report — Pie Casualty Insurance Company](https://ratings.ambest.com/DisclosurePDF.aspx?AMBNum=12272&PCA=0). AM Best Rating Services, Inc.; Page 1: A- (Excellent), Stable, affirmed 24 April 2026; page 14: rating unit, group insurer acquisitions, 100% workers’ compensation writing through PCIC and TPIC from 1 January 2024, 40 states and D.C. Accessed 2026-09-15.
47. [The Pie Insurance Company — Company Details](https://insurance.mo.gov/find-insurance-company/company-details?id=104347111). Missouri Department of Commerce and Insurance; Company name; active license status; NAIC 21857; property-and-casualty authority; 2025 workers’ compensation market data. Accessed 2026-09-15.
48. [Pie Casualty Insurance Company — Entity Details](https://insurance.illinois.gov/applications/RegEntPortal/ViewEntityDetails.aspx?en=982281&s=Active&t=INS). Illinois Department of Insurance; Legal name; P&C Domestic Stock; active status; NAIC 10997; Pie Group Holdings, Inc. parent. Accessed 2026-09-15.
49. [Administrative Actions — January 2024](https://oci.wi.gov/Pages/PressReleases/AdminActions202401.aspx). Wisconsin Office of the Commissioner of Insurance; Allegations and Actions Against Companies: Pie Insurance Services, Inc. agreed to add a disclaimer to its “save up to 30%” advertising claim after misleading-advertising allegations. Accessed 2026-09-15.

Updated 2026-09-30. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## Agent and Developer Resources

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