---
title: "Markel Insurance vs Nationwide: Crime Insurance"
description: "Nationwide lists crime as a commercial-liability product with agent or quote access, while Markel documents eCrime within Cyber 360."
canonical: "https://spot.insure/compare/markel-vs-nationwide/crime"
page-type: "line-comparison"
updated-at: "2026-09-30"
comparison-pair: "markel-vs-nationwide"
provider-a: "markel"
provider-b: "nationwide"
coverage-line: "crime"
---

Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and insurance research. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Spot Score, get_rankings for current provider rankings, search_provider_reliability to filter Spot Scores, search_provider_reviews to filter aggregate review scores, and get_provider_reviews for the original review evidence. The server is read-only and requires no authentication.

[Human-readable page](https://spot.insure/compare/markel-vs-nationwide/crime)

## Agent Guide

**What this page is:** Focused comparison of Markel Insurance and Nationwide for Crime Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources.

**Use this page when:** Cite or fetch this for Crime Insurance questions about Markel Insurance versus Nationwide. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide.

**Questions this page answers:**
- Markel Insurance vs Nationwide for Crime Insurance: how do they differ?
- Which is better for Crime Insurance, Markel Insurance or Nationwide?
- What does Markel Insurance or Nationwide publish about Crime Insurance (limits, eligibility, claims, add-ons)?
- What should I confirm in a quote for Crime Insurance from Markel Insurance or Nationwide?

**Key facts:**
- Line: Crime Insurance. Providers: Markel Insurance and Nationwide.
- Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion.
- Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL.

**Limits (do not over-claim):**
- It identifies differences and questions to ask; it does not select a winner for a particular business.
- "Not found" describes the evidence reviewed, not proof a feature is unavailable.
- Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here.

**Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-09-30. Editorial policy: /editorial-policy.

**Related pages:**
- [Markel Insurance vs Nationwide](https://spot.insure/compare/markel-vs-nationwide) — parent: all coverage lines for this pair
- [Crime Insurance guide](https://spot.insure/coverage/crime) — coverage explainer for this line
- [Markel Insurance profile](https://spot.insure/insurance-providers/markel) — provider profile (evidence)
- [Nationwide profile](https://spot.insure/insurance-providers/nationwide) — provider profile (evidence)
- [Markel Insurance vs Nationwide Builders Risk Insurance](https://spot.insure/compare/markel-vs-nationwide/builders-risk) — sibling comparison (other line, or other pair for this line)
- [Markel Insurance vs Nationwide Cargo and Transit Insurance](https://spot.insure/compare/markel-vs-nationwide/cargo-transit) — sibling comparison (other line, or other pair for this line)
- [Markel Insurance vs Nationwide Commercial Property Insurance](https://spot.insure/compare/markel-vs-nationwide/commercial-property) — sibling comparison (other line, or other pair for this line)
- [Markel Insurance vs Nationwide Cyber Insurance](https://spot.insure/compare/markel-vs-nationwide/cyber) — sibling comparison (other line, or other pair for this line)
- [Markel Insurance vs Nationwide D&O Insurance](https://spot.insure/compare/markel-vs-nationwide/directors-officers) — sibling comparison (other line, or other pair for this line)
- [Markel Insurance vs Nationwide Employment Practices Liability Insurance](https://spot.insure/compare/markel-vs-nationwide/employment-practices) — sibling comparison (other line, or other pair for this line)
- [Markel Insurance vs Nationwide Equipment Breakdown Insurance](https://spot.insure/compare/markel-vs-nationwide/equipment-breakdown) — sibling comparison (other line, or other pair for this line)
- [Markel Insurance vs Nationwide Fiduciary Liability Insurance](https://spot.insure/compare/markel-vs-nationwide/fiduciary) — sibling comparison (other line, or other pair for this line)
- [Markel Insurance vs Nationwide Management Liability Insurance](https://spot.insure/compare/markel-vs-nationwide/management-liability) — sibling comparison (other line, or other pair for this line)
- [Markel Insurance vs Nationwide Professional Liability (E&O) Insurance](https://spot.insure/compare/markel-vs-nationwide/professional-errors-omissions) — sibling comparison (other line, or other pair for this line)
- [Markel Insurance vs Nationwide Umbrella and Excess Liability Insurance](https://spot.insure/compare/markel-vs-nationwide/umbrella-excess) — sibling comparison (other line, or other pair for this line)
- [Markel Insurance vs Nationwide Workers’ Compensation Insurance](https://spot.insure/compare/markel-vs-nationwide/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [AIG vs Markel Insurance Crime Insurance](https://spot.insure/compare/aig-vs-markel/crime) — sibling comparison (other line, or other pair for this line)
- [AIG vs Nationwide Crime Insurance](https://spot.insure/compare/aig-vs-nationwide/crime) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs Markel Insurance Crime Insurance](https://spot.insure/compare/alliance-risk-vs-markel/crime) — sibling comparison (other line, or other pair for this line)
- [Aon vs Markel Insurance Crime Insurance](https://spot.insure/compare/aon-vs-markel/crime) — sibling comparison (other line, or other pair for this line)
- [Aon vs Nationwide Crime Insurance](https://spot.insure/compare/aon-vs-nationwide/crime) — sibling comparison (other line, or other pair for this line)
- [The Baldwin Group vs Markel Insurance Crime Insurance](https://spot.insure/compare/baldwin-vs-markel/crime) — sibling comparison (other line, or other pair for this line)

# Markel Insurance vs Nationwide: How Do They Compare for Crime Insurance?

Nationwide lists crime as a commercial-liability product with agent or quote access, while Markel documents eCrime within Cyber 360.

## Research Scope and Use

Use this comparison to evaluate Markel Insurance and Nationwide for Crime Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## Summary

Nationwide names crime insurance among commercial-liability products and directs buyers to an agent or quote, without itemizing crime agreements. Markel describes eCrime inside Cyber 360 for transfer and payment-instruction fraud, not a demonstrated standalone crime policy. [3](https://www.markel.com/us/commercial/professional-and-management-liability/cyber "Cyber Insurance Coverage") [7](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/ "Commercial Liability Products | Nationwide")

## Markel Insurance: Specialty Business and Products

Markel Insurance is Markel Group's specialty and small-business insurance business, with offerings across packages, workers' compensation, cyber, professional and management liability, property, marine, and surety. Products use different insurers and distribution routes, so compare the issuer and terms shown on the specific quote. [1](https://www.markel.com/about-us "About us") [2](https://www.sec.gov/Archives/edgar/data/1096343/000109634326000020/mkl-20251231.htm "Markel Group Inc. 2025 Form 10-K")

[Markel Insurance profile](https://spot.insure/insurance-providers/markel)

## What Is Nationwide?

Nationwide’s commercial catalogue includes common small-business policies and separate specialty products. A catalogue listing does not establish eligibility or policy terms; confirm the issuing company and coverage for your state and business. [4](https://www.nationwide.com/business/insurance/small-commercial/ "Small Business Insurance") [5](https://www.nationwide.com/agents/business/ "Small Business Insurance Solutions for Agents") [6](https://www.nationwide.com/personal/about-us/terms-conditions "Terms and Conditions for Nationwide.com")

[Nationwide profile](https://spot.insure/insurance-providers/nationwide)

## What Is Crime Insurance?

Crime insurance can help reimburse specified business losses from theft and fraud, including employee theft and forgery. Compare those protections separately and ask whether a payment sent after an impersonation scam is covered. [8](https://www.insurance.ca.gov/01-consumers/105-type/95-guides/09-comm/commercialguide.cfm "Commercial Insurance Guide") [9](https://www.travelers.com/business-insurance/professional-liability-insurance/apps-forms/crime-non-financial-institutions "Crime Non-Financial Applications and Forms") [10](https://asset.trvstatic.com/download/assets/cri-3001.pdf/98f30f1063c911eeb2f1deb19c93b21f "Crime Terms and Conditions") [11](https://www.chubb.com/us-en/business-insurance/social-engineering-fraud-coverage-for-crime-insurance.html "Social Engineering Fraud Insurance") [12](https://asset.trvstatic.com/download/assets/cri-1100w-ind.pdf/9aa2577663c911ee91291279531924d3 "Commercial Crime Coverage Application")

## Key Differences in Crime Insurance

### Product Listing and Detail Available

Nationwide describes crime insurance as a named commercial-liability product for commercial organizations considering management-liability options, but its overview does not itemize the crime insuring agreements. Markel’s source gives eCrime examples within Cyber 360—unauthorized transfers and fake payment instructions—while not establishing a standalone crime policy. Nationwide’s page establishes a dedicated crime product listing; Markel’s provides more scenario detail for a cyber component. Ask for the respective forms before comparing what losses each covers. [7](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/ "Commercial Liability Products | Nationwide") [3](https://www.markel.com/us/commercial/professional-and-management-liability/cyber "Cyber Insurance Coverage")

### Eligibility Review and Access

Nationwide describes underwriting review for commercial organizations considering its management-liability products and directs prospective customers to an agent or quote request. Markel describes eCrime for Cyber 360 policyholders and leaves availability to the quoted policy. A buyer can start with Nationwide’s agent route for the named crime product; Markel buyers should confirm whether their Cyber 360 placement offers the eCrime component. [7](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/ "Commercial Liability Products | Nationwide") [3](https://www.markel.com/us/commercial/professional-and-management-liability/cyber "Cyber Insurance Coverage")

### Limits and Coverage Questions

Nationwide’s overview does not set a universal limit or retention and does not list specific insured events. Markel’s eCrime terms also require confirmation in the quote. The available descriptions therefore do not support a limit comparison; request the crime form, limits, retentions, exclusions, and conditions from Nationwide and the eCrime schedule from Markel. [7](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/ "Commercial Liability Products | Nationwide") [3](https://www.markel.com/us/commercial/professional-and-management-liability/cyber "Cyber Insurance Coverage")

## What to Confirm in Crime Insurance Quotes

- Ask Nationwide which crime agreements are included, what management-liability package applies, and the issuing insurer and limits. [7](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/ "Commercial Liability Products | Nationwide")
- Ask Markel whether the Cyber 360 proposal includes eCrime and how it treats unauthorized transfers and fake payment instructions. [3](https://www.markel.com/us/commercial/professional-and-management-liability/cyber "Cyber Insurance Coverage")
- Compare policy forms and retentions, since Nationwide’s public overview does not itemize terms and Markel leaves exact eCrime terms to the quote. [7](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/ "Commercial Liability Products | Nationwide") [3](https://www.markel.com/us/commercial/professional-and-management-liability/cyber "Cyber Insurance Coverage")

## Offering Details

| Criteria | Markel Cyber 360 eCrime coverage | Nationwide crime (official overview) |
| --- | --- | --- |
| Role in This Line | Markel lists eCrime within the fraud and unauthorized-use section of Cyber 360; the reviewed source does not establish a standalone commercial crime policy from this page. [3](https://www.markel.com/us/commercial/professional-and-management-liability/cyber "Cyber Insurance Coverage") (Evidence: Company-reported; scope: Cyber policy component only; not a fidelity bond..) | Nationwide describes offering crime for the audience stated on the cited product page. [7](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/ "Commercial Liability Products | Nationwide") (Evidence: Company-reported; scope: crime marketed by nationwide; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement..) |
| Who It’s For | Markel describes these resources and coverages for Cyber 360 policyholders; the exact availability and terms require the quoted policy. [3](https://www.markel.com/us/commercial/professional-and-management-liability/cyber "Cyber Insurance Coverage") (Evidence: Company-reported; scope: Policyholder-specific access and policy wording apply..) | Commercial organizations considering management-liability products; page describes product options and underwriting review. [7](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/ "Commercial Liability Products | Nationwide") (Evidence: Company-reported; scope: crime marketed by nationwide; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement..) |
| Coverage Features | The page says eCrime may cover expenses from fraudulent activity such as unauthorized money transfers and fake payment instructions, subject to policy terms. [3](https://www.markel.com/us/commercial/professional-and-management-liability/cyber "Cyber Insurance Coverage") (Evidence: Company-reported; scope: Cyber 360 marketing description; does not establish a general crime-form grant..) | The cited product page describes crime insurance as a named commercial-liability product; Nationwide's product overview does not itemize crime insuring agreements. Marketing description only; actual coverage, exclusions, conditions, limits, and availability depend on the issued policy and jurisdiction. [7](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/ "Commercial Liability Products | Nationwide") (Evidence: Company-reported; scope: crime marketed by nationwide; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement..) |
| Limits and Retentions | Confirm in your quote. | The cited overview does not set a universal limit or retention for this line. Ask for the proposed policy form, limits, retentions, exclusions, and conditions in the quote. [7](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/ "Commercial Liability Products | Nationwide") (Evidence: Not publicly disclosed; scope: Only the cited marketing page was reviewed for published limit and retention information; no policy-form entitlement is inferred..) |
| How to Apply | Confirm in your quote. | The page directs prospective customers to contact an agent or request a quote. The page does not establish a quote, bind, or coverage-effective timeline. [7](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/ "Commercial Liability Products | Nationwide") (Evidence: Company-reported; scope: crime marketed by nationwide; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement..) |

## Full Comparison

- [Markel Insurance vs Nationwide](https://spot.insure/compare/markel-vs-nationwide): all coverage lines, business roles, service and claims.
- [What Is Crime Insurance?](https://spot.insure/coverage/crime): Crime insurance addresses specified theft and fraud losses; employee theft, forgery, funds-transfer fraud and impersonation payments can have separate terms.
- [Markel Insurance vs Nationwide Builders Risk Insurance](https://spot.insure/compare/markel-vs-nationwide/builders-risk)
- [Markel Insurance vs Nationwide Cargo and Transit Insurance](https://spot.insure/compare/markel-vs-nationwide/cargo-transit)
- [Markel Insurance vs Nationwide Commercial Property Insurance](https://spot.insure/compare/markel-vs-nationwide/commercial-property)
- [Markel Insurance vs Nationwide Cyber Insurance](https://spot.insure/compare/markel-vs-nationwide/cyber)
- [Markel Insurance vs Nationwide D&O Insurance](https://spot.insure/compare/markel-vs-nationwide/directors-officers)
- [Markel Insurance vs Nationwide Employment Practices Liability Insurance](https://spot.insure/compare/markel-vs-nationwide/employment-practices)
- [Markel Insurance vs Nationwide Equipment Breakdown Insurance](https://spot.insure/compare/markel-vs-nationwide/equipment-breakdown)
- [Markel Insurance vs Nationwide Fiduciary Liability Insurance](https://spot.insure/compare/markel-vs-nationwide/fiduciary)
- [Markel Insurance vs Nationwide Management Liability Insurance](https://spot.insure/compare/markel-vs-nationwide/management-liability)
- [Markel Insurance vs Nationwide Professional Liability (E&O) Insurance](https://spot.insure/compare/markel-vs-nationwide/professional-errors-omissions)
- [Markel Insurance vs Nationwide Umbrella and Excess Liability Insurance](https://spot.insure/compare/markel-vs-nationwide/umbrella-excess)
- [Markel Insurance vs Nationwide Workers’ Compensation Insurance](https://spot.insure/compare/markel-vs-nationwide/workers-compensation)
- [AIG vs Markel Insurance Crime Insurance](https://spot.insure/compare/aig-vs-markel/crime)
- [AIG vs Nationwide Crime Insurance](https://spot.insure/compare/aig-vs-nationwide/crime)
- [Alliance Risk vs Markel Insurance Crime Insurance](https://spot.insure/compare/alliance-risk-vs-markel/crime)
- [Aon vs Markel Insurance Crime Insurance](https://spot.insure/compare/aon-vs-markel/crime)
- [Aon vs Nationwide Crime Insurance](https://spot.insure/compare/aon-vs-nationwide/crime)
- [The Baldwin Group vs Markel Insurance Crime Insurance](https://spot.insure/compare/baldwin-vs-markel/crime)

## Sources

### Markel Insurance

1. [About us](https://www.markel.com/about-us). Markel; Markel at a glance; description of Markel Insurance within Markel Group Inc.. Accessed 2026-09-28.
2. [Markel Group Inc. 2025 Form 10-K](https://www.sec.gov/Archives/edgar/data/1096343/000109634326000020/mkl-20251231.htm). U.S. Securities and Exchange Commission; filed by Markel Group Inc.; Cover page; Part I, Item 1 Business—Markel Insurance, U.S. Wholesale and Specialty, Programs and Solutions; Part II, Item 7/8 for group and segment risks. Accessed 2026-09-28.
3. [Cyber Insurance Coverage](https://www.markel.com/us/commercial/professional-and-management-liability/cyber). Markel; Cyber 360 coverage options: media liability; technology professional liability; eCrime; coverages listed within the cyber policy. Accessed 2026-09-29.

### Nationwide

4. [Small Business Insurance](https://www.nationwide.com/business/insurance/small-commercial/). Nationwide; Small business products and solutions, lines 185–214: BOP, workers’ compensation, commercial auto, umbrella, EPLI, cyber and surety; purchase guidance lines 235–247.. Accessed 2026-09-29.
5. [Small Business Insurance Solutions for Agents](https://www.nationwide.com/agents/business/). Nationwide; Specialized small commercial solutions: BOP, auto, workers’ compensation, cyber, EPLI, umbrella, inland marine and professional liability; page states appetite varies by state, lines 129–163, 191–193.. Accessed 2026-09-29.
6. [Terms and Conditions for Nationwide.com](https://www.nationwide.com/personal/about-us/terms-conditions). Nationwide; P&C products not offered by all companies/states; policy/declarations control; NMI and affiliates may underwrite; each underwriter responsible for own products, lines 358–368 and 391–394.. Accessed 2026-09-29.
7. [Commercial Liability Products | Nationwide](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/). Nationwide; Crime section; products list within management-liability specialty.. Accessed 2026-09-30.

### Crime Insurance Guide

8. [Commercial Insurance Guide](https://www.insurance.ca.gov/01-consumers/105-type/95-guides/09-comm/commercialguide.cfm). California Department of Insurance; Crime. Accessed 2026-09-16.
9. [Crime Non-Financial Applications and Forms](https://www.travelers.com/business-insurance/professional-liability-insurance/apps-forms/crime-non-financial-institutions). Travelers; Opening paragraph; Sample Policy Forms. Accessed 2026-09-16.
10. [Crime Terms and Conditions](https://asset.trvstatic.com/download/assets/cri-3001.pdf/98f30f1063c911eeb2f1deb19c93b21f). The Travelers Companies, Inc.; I.A–G, printed/PDF pages 1–4; III.RR, printed/PDF p.13; V.B.1–2, printed/PDF pp.18–20; Consideration, printed/PDF p.1; III.P p.8; V.A.3 pp.16–17; V.A.4 p.17; V.B.3 p.20; I.A.3 p.1; III.C p.7; III.S pp.8–9; III.II and III.KK p.12; III.QQ p.13; V.A.5 pp.17–18 (printed/PDF pages); IV.J–O, printed/PDF pages 14–15. Accessed 2026-09-16.
11. [Social Engineering Fraud Insurance](https://www.chubb.com/us-en/business-insurance/social-engineering-fraud-coverage-for-crime-insurance.html). Chubb; Opening; coverage highlights. Accessed 2026-09-16.
12. [Commercial Crime Coverage Application](https://asset.trvstatic.com/download/assets/cri-1100w-ind.pdf/9aa2577663c911ee91291279531924d3). Travelers Casualty and Surety Company of America; I–III pages 1–2; IX–XI pages 3–4; V–VII, printed/PDF pages 2–3. Accessed 2026-09-16.

Updated 2026-09-30. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## Markel Insurance Reviews

Review Score: 7.5 / 10 from 2 rated sources, equally weighted.

There is little public customer feedback on Markel. Trustpilot shows 2.5 out of 5 from just 5 reviews, and BBB lists 12 complaints closed in the last three years.

- J.D. Power: Commercial Lines Insurers agent satisfaction score 726 (out of 1,000). 2022 commercial-lines independent-agent satisfaction study and 2025 small-commercial customer study; these use different populations and measures Period: 2022. Checked 2026-09-29. [2025 U.S. Small Commercial Insurance Study](https://www.jdpower.com/business/press-releases/2025-us-small-commercial-insurance-study); [2022 U.S. Independent Agent Satisfaction Study](https://www.jdpower.com/sites/default/files/file/2022-10/2022134%20U.S.%20Independent%20Agent.pdf)
- Trustpilot: TrustScore 2.5 (out of 5); 5 reviews. Trustpilot brand-level page for markel.com. It mixes products and is not mapped to one legal insurer. Checked 2026-09-29. [Markel Reviews](https://www.trustpilot.com/review/markel.com)
- BBB: BBB business grade A+. BBB business profile for Markel Insurance Company headquarters/corporate-owned locations; review and complaint submissions may include other products and affiliates Checked 2026-09-29. [Markel Insurance Company Business Profile](https://www.bbb.org/us/va/glen-allen/profile/insurance-companies/markel-insurance-company-0603-4017547); [Markel Insurance Company Complaints](https://www.bbb.org/us/va/glen-allen/profile/insurance-companies/markel-insurance-company-0603-4017547/complaints)
- BBB: Complaints 12; 12 reviews. BBB profile for Markel Insurance Company; complaints may include other Markel products and affiliates and BBB says not all submissions are displayed. Period: last 3 years, as displayed 2026-09-29. Checked 2026-09-29. [Markel Insurance Company Complaints](https://www.bbb.org/us/va/glen-allen/profile/insurance-companies/markel-insurance-company-0603-4017547/complaints)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/markel/reviews).

## Nationwide Reviews

Review Score: 7.8 / 10 from 4 rated sources, equally weighted.

Experts like Nationwide more than customers do. NerdWallet gives it 4.5 out of 5 for business insurance, while small-business customers on ConsumerAffairs give it 2.5 out of 5 from 19 reviews.

- NerdWallet: NerdWallet rating 4.5 (out of 5). NerdWallet's editorial small-business review of Nationwide, updated 2026-06-03. It is an expert score, not a customer average. The page header shows 4.5 and a partner card on the same page shows 4.0; the 4.5 is the review's own headline rating. Period: review updated 2026-06-03. Checked 2026-09-29. [Nationwide Business Insurance Review 2026](https://www.nerdwallet.com/business/insurance/learn/nationwide-business-insurance)
- J.D. Power: 2025 Small Commercial satisfaction index 707 (out of 1,000); 2848 reviews. 2025 U.S. Small Commercial Insurance Study: 2,848 U.S. businesses with 50 or fewer employees, fielded Mar-May 2025. Nationwide scored 707 against a study average of 698. A 2026 study was published 2026-08-20 (average 713); Nationwide's 2026 score was not found. Period: 2025 study. Checked 2026-09-29. [2025 U.S. Small Commercial Insurance Study](https://www.jdpower.com/sites/default/files/file/2025-08/2025092%20U.S.%20Small%20Commercial%20Insurance%20Study.pdf); [U.S. Small Commercial Insurance Study](https://www.jdpower.com/business/u-s-small-commercial-insurance-study/); [Rates, Digital Support Boost Small Business Insurance Customer Satisfaction: JD Power](https://www.carriermanagement.com/news/2026/08/20/291242.htm)
- Trustpilot: TrustScore 1.3 (out of 5); 261 reviews. Nationwide's main Trustpilot page. It mixes personal and commercial customers; it cannot be separated. The page text says 1.3 out of 5 while an embedded badge image text said 1.5; we use the visible text score. Period: 69 reviews in the prior 12 months (checked 2026-09-29). Checked 2026-09-29. [Nationwide Reviews](https://www.trustpilot.com/review/nationwide.com)
- ConsumerAffairs: ConsumerAffairs auto average 1.5 (out of 5); 1091 reviews. ConsumerAffairs Nationwide personal auto page (1,091 reviews displayed). Personal auto, not commercial. Period: checked 2026-09-29. Checked 2026-09-29. [Nationwide Auto Insurance Reviews](https://www.consumeraffairs.com/insurance/nationwide_auto.html)
- ConsumerAffairs: ConsumerAffairs rating 2.5 (out of 5); 19 reviews. ConsumerAffairs Nationwide Small Business Insurance page; unclaimed profile; small-business customers. Screenshot captured 2026-09-29. Period: page updated Aug. 14, 2026; captured 2026-09-29. Checked 2026-09-29. [Nationwide Small Business Insurance Reviews](https://www.consumeraffairs.com/insurance/nationwide-small-business-insurance.html)
- BBB: BBB business grade A+. BBB Nationwide profile at the Columbus, Ohio headquarters (BBB Accredited). Covers all Nationwide products, not just commercial. Checked 2026-09-29. [Nationwide BBB Complaints Profile](https://www.bbb.org/us/oh/columbus/profile/insurance-companies/nationwide-0302-2388/complaints)
- BBB: Complaints 111. Same BBB headquarters profile; all Nationwide products, no premium denominator. BBB warns complaint details may be incomplete. The page also shows 269 customer reviews but no star average. Period: closed in the last three years (checked 2026-09-29). Checked 2026-09-29. [Nationwide BBB customer reviews](https://www.bbb.org/us/oh/columbus/profile/insurance-companies/nationwide-0302-2388/customer-reviews)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/nationwide/reviews).

## Agent and Developer Resources

- [Markdown page](https://spot.insure/compare/markel-vs-nationwide/crime.md)
- [Developer resources](https://spot.insure/developers)
- [Public MCP server](https://spot.insure/mcp)
- [MCP server manifest](https://spot.insure/server.json)
- [OpenAPI description](https://spot.insure/openapi.json)
- [Public page index](https://spot.insure/llms.txt)