---
title: "Lockton vs Newfront"
description: "How two technology-capable brokerages differ after WTW’s acquisition of Newfront, including tools, benefits contracts and how you start an engagement."
canonical: "https://spot.insure/compare/lockton-vs-newfront"
page-type: "provider-comparison"
updated-at: "2026-09-16"
verified-at: "2026-09-16"
entities: ["Spot", "Lockton", "Newfront"]
---

[Human-readable page](https://spot.insure/compare/lockton-vs-newfront)

# Lockton vs Newfront

How two technology-capable brokerages differ after WTW’s acquisition of Newfront, including tools, benefits contracts and how you start an engagement.

## Research Scope and Use

Use this comparison to evaluate Lockton and Newfront against the same documented criteria. The analysis identifies differences and questions to confirm; it does not select a winner for a particular business.

This is published research as of the verification dates shown, not a live quote or an eligibility determination. “Company-reported” identifies a provider's own claim. “Not found” and “not publicly disclosed” describe the evidence reviewed, not proof that a service is unavailable. Preserve the scope and citations when summarizing a fact.

For a decision handoff, identify the company's requirements, the documented differences relevant to them, and unresolved questions from the analysis. Confirm actual insurer, availability, policy wording, limits, retentions, exclusions, and costs in the relevant quote and policy documents.

## Highlights

Lockton is a privately held independent broker with a US technology practice and inquiry-based intake. Newfront is a business-insurance and benefits brokerage, now part of WTW, that documents consultation intake plus Navigator, contract-review and vendor-certificate tools. [20](https://global.lockton.com/us/en/our-story "Our Story") [2](https://global.lockton.com/us/en/technology "Technology") [30](https://www.newfront.com/business-insurance "Business Insurance") [24](https://investors.wtwco.com/news-releases/news-release-details/wtw-completes-acquisition-newfront "WTW Completes Acquisition Of Newfront")



## Introduction

Lockton’s story pages emphasize remaining privately owned. [20](https://global.lockton.com/us/en/our-story "Our Story") Newfront’s current public materials place the firm inside Willis Towers Watson (WTW) after a completed acquisition. Ownership is not the insurer on a policy. [24](https://investors.wtwco.com/news-releases/news-release-details/wtw-completes-acquisition-newfront "WTW Completes Acquisition Of Newfront")

A late-stage company comparing two full-service brokers for directors and officers (D&O) liability, cyber, casualty and benefits is making a **substitute** choice between retail brokers, including whether Newfront’s documented software offsets Lockton’s private-ownership pitch. [52](https://www.newfront.com/navigator "Newfront Navigator") [2](https://global.lockton.com/us/en/technology "Technology")

## Documented Provider Strengths

### Lockton

- Lockton describes itself as a privately held independent broker for risk, employee benefits and retirement, not as the insurer on the policies it places. [1](https://global.lockton.com/us/en "Lockton United States") [13](https://global.lockton.com/us/en/terms-of-business "US Terms of Business") [20](https://global.lockton.com/us/en/our-story "Our Story") (Evidence: Company-reported; scope: Company-reported US brand and Terms of Business. The contracting Lockton company can differ by client. Private-ownership and independence claims are marketing statements, not a regulatory finding.; verified: 2026-09-16.)
- US pages list brokerage for cyber and privacy, directors and officers, casualty (including general and product liability, auto, cargo, umbrella and workers’ compensation), property, fiduciary liability and employee benefits. [2](https://global.lockton.com/us/en/technology "Technology") [3](https://global.lockton.com/us/en/cyber-technology "Cyber & Technology") [4](https://global.lockton.com/us/en/products-services/d-and-o-insurance "D&O Insurance") [5](https://global.lockton.com/us/en/products-services/casualty "Casualty Insurance") [6](https://global.lockton.com/us/en/products-services/property "Property Insurance") [7](https://global.lockton.com/us/en/products-services/workers-compensation "Workers' Compensation") [8](https://global.lockton.com/us/en/products-services/employee-benefits "Lockton People Solutions") [9](https://global.lockton.com/us/en/products-services/fiduciary-liability-insurance "Fiduciary Liability Insurance") [10](https://global.lockton.com/us/en/products-services/solutions-for-private-equity-firms "Risk & People Solutions for Private Equity Firms") (Evidence: Company-reported; scope: Direct US product and industry pages accessed 16 September 2026. Technology errors and omissions is discussed in educational Lockton articles but was not added from those articles alone. Catalogue entries from the private-equity page are marketed in that industry context.; verified: 2026-09-16.)

### Newfront

- Specialist teams support business insurance, employee benefits and risk management for companies from early stage to enterprise. [23](https://www.newfront.com/ "Newfront") [30](https://www.newfront.com/business-insurance "Business Insurance") [46](https://www.newfront.com/total-rewards "Employee Benefits") (Evidence: Company-reported; scope: Current official service positioning; examples from live navigation. Not a minimum-size or eligibility determination.; verified: 2026-09-15.)
- Newfront describes tools that help its team extract contract insurance requirements, compare them with policies and review coverage gaps. [54](https://www.newfront.com/contract-review "AI-Powered Contract Review") [55](https://www.newfront.com/cga "AI-Powered Coverage Gap Analysis") (Evidence: Company-reported; scope: AI-supported advisory tools, not a substitute for actual policy or legal review. No adoption of competitor comparisons, minutes-to-completion or outcome claims.; verified: 2026-09-15.)

## Coverage Comparison

| Coverage Type | Lockton | Newfront |
| --- | --- | --- |
| Cargo and transit | Listed [5](https://global.lockton.com/us/en/products-services/casualty "Casualty Insurance") | Listed [35](https://www.newfront.com/property-insurance "Property") |
| Commercial auto | Listed [5](https://global.lockton.com/us/en/products-services/casualty "Casualty Insurance") | Listed [32](https://www.newfront.com/casualty-insurance "Casualty") |
| Commercial property | Listed [6](https://global.lockton.com/us/en/products-services/property "Property Insurance") | Listed [35](https://www.newfront.com/property-insurance "Property") |
| Crime | Listed [10](https://global.lockton.com/us/en/products-services/solutions-for-private-equity-firms "Risk & People Solutions for Private Equity Firms") | Listed [33](https://www.newfront.com/executive-risk "Executive Risk") |
| Cyber liability | Listed [3](https://global.lockton.com/us/en/cyber-technology "Cyber & Technology") [2](https://global.lockton.com/us/en/technology "Technology") | Listed [34](https://www.newfront.com/cyber-insurance "Cyber Risk") |
| Digital assets | Not listed | Listed [41](https://www.newfront.com/industries/blockchain-and-cryptocurrency "Digital Assets & Blockchain") |
| Directors and officers | Listed [4](https://global.lockton.com/us/en/products-services/d-and-o-insurance "D&O Insurance") [2](https://global.lockton.com/us/en/technology "Technology") | Listed [33](https://www.newfront.com/executive-risk "Executive Risk") |
| Employee health and benefits | Listed [8](https://global.lockton.com/us/en/products-services/employee-benefits "Lockton People Solutions") | Listed [46](https://www.newfront.com/total-rewards "Employee Benefits") [47](https://www.newfront.com/total-rewards/strategic-planning "Strategic Planning") |
| Employment practices liability | Listed [10](https://global.lockton.com/us/en/products-services/solutions-for-private-equity-firms "Risk & People Solutions for Private Equity Firms") | Listed [33](https://www.newfront.com/executive-risk "Executive Risk") |
| Equipment breakdown | Not listed | Listed [35](https://www.newfront.com/property-insurance "Property") |
| Fidelity bonds | Not listed | Listed [33](https://www.newfront.com/executive-risk "Executive Risk") |
| Fiduciary liability | Listed [9](https://global.lockton.com/us/en/products-services/fiduciary-liability-insurance "Fiduciary Liability Insurance") | Listed [33](https://www.newfront.com/executive-risk "Executive Risk") |
| General liability | Listed [5](https://global.lockton.com/us/en/products-services/casualty "Casualty Insurance") | Listed [32](https://www.newfront.com/casualty-insurance "Casualty") |
| Intellectual property | Not listed | Listed [40](https://www.newfront.com/industries/life-science "Life Science") |
| Key person | Listed [10](https://global.lockton.com/us/en/products-services/solutions-for-private-equity-firms "Risk & People Solutions for Private Equity Firms") | Not listed |
| Kidnap and ransom | Not listed | Listed [33](https://www.newfront.com/executive-risk "Executive Risk") |
| Management liability | Not listed | Listed [33](https://www.newfront.com/executive-risk "Executive Risk") |
| Product liability | Listed [5](https://global.lockton.com/us/en/products-services/casualty "Casualty Insurance") | Listed [32](https://www.newfront.com/casualty-insurance "Casualty") |
| Product recall | Not listed | Listed [40](https://www.newfront.com/industries/life-science "Life Science") |
| Professional liability / E&O | Listed [10](https://global.lockton.com/us/en/products-services/solutions-for-private-equity-firms "Risk & People Solutions for Private Equity Firms") | Listed [33](https://www.newfront.com/executive-risk "Executive Risk") |
| Representations and warranties | Listed [10](https://global.lockton.com/us/en/products-services/solutions-for-private-equity-firms "Risk & People Solutions for Private Equity Firms") | Listed [45](https://www.newfront.com/services/mergers-acquisitions "Mergers & Acquisitions") |
| Surety bonds | Listed [10](https://global.lockton.com/us/en/products-services/solutions-for-private-equity-firms "Risk & People Solutions for Private Equity Firms") | Listed [36](https://www.newfront.com/surety "Surety") |
| Technology errors and omissions | Not listed | Listed [34](https://www.newfront.com/cyber-insurance "Cyber Risk") |
| Umbrella and excess liability | Listed [5](https://global.lockton.com/us/en/products-services/casualty "Casualty Insurance") | Listed [32](https://www.newfront.com/casualty-insurance "Casualty") |
| Venture capital asset protection | Not listed | Listed [38](https://www.newfront.com/industries/venture-capital "Venture Capital") |
| Virtual care and telehealth | Not listed | Listed [42](https://www.newfront.com/industries/digital-health-and-telemedicine "Digital Health & Telemedicine") |
| Workers’ compensation | Listed [7](https://global.lockton.com/us/en/products-services/workers-compensation "Workers' Compensation") [5](https://global.lockton.com/us/en/products-services/casualty "Casualty Insurance") | Listed [32](https://www.newfront.com/casualty-insurance "Casualty") |

Listed products and programs may be arranged through insurers or partners. Optional endorsements are discussed in the analysis. “Not listed” means no separate offering appears in the reviewed catalogue; confirm availability and policy terms with the provider.

## Optional Spot Service Handoff

Spot can help prepare applications, coordinate brokers, and compare proposals. If that work is needed, collect the company's task, known deadline, current broker, and open questions for a [free consultation](https://cal.com/team/spotinsure/insurance-consultation). The company decides what to buy; Spot does not automatically bind coverage. Consult [Spot pricing](https://spot.insure/pricing.md) for ongoing service fees.

This is a service offered by the publisher, separate from the provider research.

## Key Differences Between Lockton and Newfront

### Independence Versus Group Ownership

Lockton’s independence language is company-reported. WTW ownership of Newfront is a completed-transaction fact in Newfront’s public materials. Ask which legal producer will sign California papers; Newfront’s ABD / Newfront Insurance Services naming still needs confirmation, as does Lockton’s LLC versus California DBA. [20](https://global.lockton.com/us/en/our-story "Our Story") [24](https://investors.wtwco.com/news-releases/news-release-details/wtw-completes-acquisition-newfront "WTW Completes Acquisition Of Newfront")

### Tools After You Are a Client

Newfront documents Navigator, Partner Management without extra cost inside the described service, and contract-review tools used by its team. [52](https://www.newfront.com/navigator "Newfront Navigator") [54](https://www.newfront.com/contract-review "AI-Powered Contract Review") Lockton documents dedicated teams, 24/7 technology servicing, and SAGE as an enterprise intelligence platform on the homepage, without the same certificate-chasing product write-up. [1](https://global.lockton.com/us/en "Lockton United States") Feature lists are not proof that every contract requirement will be caught.

### Benefits Paperwork

Newfront’s Total Rewards terms include renewal notice and possible exit charges. Lockton People Solutions markets benefits design without those published exit mechanics. Keep property and casualty and benefits agreements separate. [8](https://global.lockton.com/us/en/products-services/employee-benefits "Lockton People Solutions") [48](https://www.newfront.com/terms/total-rewards "Total Rewards Terms Of Service")

## What to Confirm in Quotes

- **Exact contracting entity** on each side. [13](https://global.lockton.com/us/en/terms-of-business "US Terms of Business")
- **Which tools are in scope** (Navigator, Partner Management, SAGE) and at what cost. [52](https://www.newfront.com/navigator "Newfront Navigator") [1](https://global.lockton.com/us/en "Lockton United States")
- **Benefits termination terms** if Newfront Total Rewards is used. [48](https://www.newfront.com/terms/total-rewards "Total Rewards Terms Of Service")
- **Markets approached** for D&O and cyber; neither public site names a complete panel. [30](https://www.newfront.com/business-insurance "Business Insurance") [13](https://global.lockton.com/us/en/terms-of-business "US Terms of Business")



## Service Comparison

Lockton vs Newfront: documented services and availability.

| Criteria | Lockton | Newfront |
| --- | --- | --- |
| Business role | Lockton’s US site describes the firm as an independent insurance brokerage that arranges customized risk, employee benefits and retirement solutions. US Terms of Business treat Lockton Companies, LLC and affiliated Lockton companies as intermediaries that market, place and service insurance, not as the risk-bearing insurer on a placed policy. [1](https://global.lockton.com/us/en "Lockton United States") [13](https://global.lockton.com/us/en/terms-of-business "US Terms of Business") [20](https://global.lockton.com/us/en/our-story "Our Story") (Evidence: Company-reported; scope: Company-reported US brand and Terms of Business. The contracting Lockton company can differ by client. Private-ownership and independence claims are marketing statements, not a regulatory finding.; verified: 2026-09-16.)<br><br>Public US terms name Lockton Companies, LLC (and Series, subsidiaries and affiliates) as the brokerage group and Lockton, Inc. as the website operator. Certificates produced by Lockton also use the California DBA Lockton Insurance Brokers, LLC. Confirm the legal name on any broker-of-record or services agreement; these pages do not by themselves establish which entity would be appointed for a California company. [13](https://global.lockton.com/us/en/terms-of-business "US Terms of Business") [14](https://global.lockton.com/us/en/terms-of-use "Lockton US Terms of Use") [21](https://pdfnet.lockton.com/previewliabilityholder.aspx?hid=16856448&cid=153853&mid=0&iid=0&lname=CertKeyUser&blank=FALSE&isHco=FALSE&queuetype=holder&tid=3AED1A5B0390C976D7DFC1757B12DEBDE6CDCE7F "Lockton-produced certificate of insurance producer header") (Evidence: Company-reported; scope: Company legal disclosures and company-issued certificates. Missouri charter number 00498854 appears in website terms as a company statement. Current secretary-of-state and producer-license status were not independently verified.; verified: 2026-09-16.)<br><br>Lockton-produced certificates print California license number 0F15767 for Lockton Companies, LLC DBA Lockton Insurance Brokers, LLC. Current license status, classes and expiration remain independently unverified. Treat California producer authority as unresolved until a regulator record or the proposed engagement papers are checked. [21](https://pdfnet.lockton.com/previewliabilityholder.aspx?hid=16856448&cid=153853&mid=0&iid=0&lname=CertKeyUser&blank=FALSE&isHco=FALSE&queuetype=holder&tid=3AED1A5B0390C976D7DFC1757B12DEBDE6CDCE7F "Lockton-produced certificate of insurance producer header") [22](https://www.insurance.ca.gov/license-status/ "California Department of Insurance — Check a License") (Evidence: Not found in reviewed sources; scope: Company-issued certificate header versus CDI lookup homepage only. Not a finding that the license is inactive or that California product placement is unavailable.; verified: 2026-09-16.) | WTW announced that it completed its acquisition of Newfront on January 27, 2026. Newfront’s Business Insurance team joined WTW’s Risk & Broking segment, while Total Rewards joined Health, Wealth & Career. [24](https://investors.wtwco.com/news-releases/news-release-details/wtw-completes-acquisition-newfront "WTW Completes Acquisition Of Newfront") (Evidence: Company-reported; scope: Acquirer’s completed-transaction announcement, corroborated by current Newfront homepage; company-reported corporate event, not an insurer financial-strength assessment.; verified: 2026-09-15.)<br><br>Newfront’s current terms use the name Newfront Insurance Services. An older official disclosure identifies ABD Insurance and Financial Services, Inc. as the agency behind the Newfront brand following its 2022 merger. The current site calls Newfront Insurance Services a trade name; confirm the full contracting producer name on your engagement agreement. [25](https://www.newfront.com/terms "General Terms Of Use") [23](https://www.newfront.com/ "Newfront") [27](https://downloads.ctfassets.net/c3s9zap8g5rq/13QEYBm9gO92xSeBRClBJc/3e91fc2fb08aea6d7669bbc1fcb3ea4e/Inflection-Point_The-Transformative-Promise-of-AI-in-Insurance-and-Beyond.pdf "Inflection Point: The Transformative Promise Of AI In Insurance And Beyond") (Evidence: Company-reported; scope: Historical corporate identity is separated from current trade-name usage. Current license record and any subsequent legal-name changes could not be independently established. No claim that the former Newfront Insurance Services, LLC remains a separate current producer.; verified: 2026-09-15.)<br><br>Newfront’s brokerage team analyzes risks and negotiates insurance placement. Its claims service acts as a liaison with the carrier. The broker’s advice and advocacy do not make Newfront the insurer responsible for the policy. [30](https://www.newfront.com/business-insurance "Business Insurance") [34](https://www.newfront.com/cyber-insurance "Cyber Risk") [56](https://www.newfront.com/services/claims-advocacy "Claims Advocacy") [25](https://www.newfront.com/terms "General Terms Of Use") (Evidence: Company-reported; scope: Documented broking and carrier roles. Do not infer risk-bearing authority from “program,” “underwriting,” or ownership of technology.; verified: 2026-09-15.) |
| Application process | Public US application starts as an inquiry: the US contact form (Ask an Expert) and industry pages invite buyers to connect with a team. The privacy notice refers to soliciting an insurance policy quote. The Cyber & Technology page publishes cyber@lockton.com. Reviewed pages do not describe a self-serve bind flow, published quote turnaround, or an unauthenticated online application that issues a policy without a Lockton representative. [12](https://global.lockton.com/us/en/contact-us "Contact Us") [1](https://global.lockton.com/us/en "Lockton United States") [15](https://global.lockton.com/us/en/privacy-notice "Lockton Companies Website Privacy Notice") [3](https://global.lockton.com/us/en/cyber-technology "Cyber & Technology") [14](https://global.lockton.com/us/en/terms-of-use "Lockton US Terms of Use") (Evidence: Company-reported; scope: US contact, privacy, technology and cyber-technology pages. Form submission was not completed. Website terms state site content is general information, not broking advice.; verified: 2026-09-16.) | The public buying path starts with a consultation request. The form asks for your role, company, contact details, industry, employee count, and the service you need. It does not display a premium or bind coverage. [31](https://www.newfront.com/talk-to-an-expert "Get Started Today") (Evidence: Verified; scope: Codex inspected the empty public form in Chrome on 15 September 2026. No information entered or form submitted; downstream underwriting and purchasing workflow not tested.; verified: 2026-09-15.)<br><br>Newfront describes assembling a team for your industry, reviewing your business and risk exposures, and presenting that information to underwriters. Its technology practice describes onboarding and renewal reviews, with additional market shopping when appropriate. The reviewed public pages do not promise a universal quote or binding turnaround. [30](https://www.newfront.com/business-insurance "Business Insurance") [51](https://www.newfront.com/industries/technology "Technology") [31](https://www.newfront.com/talk-to-an-expert "Get Started Today") (Evidence: Company-reported; scope: Service descriptions, not observed customer onboarding or measured timing. A consultation is not a completed insurance application.; verified: 2026-09-15.)<br><br>Some online services may require you to appoint Newfront as broker of record—the broker designated to service your insurance. Ask which tools and services are included before signing that appointment. [25](https://www.newfront.com/terms "General Terms Of Use") (Evidence: Company-reported; scope: General Terms §1.2; condition applies to some services, not a claim all public pages require an appointment.; verified: 2026-09-15.)<br><br>Life-science clients can use Newfront’s Clinical Trial Portal to check country requirements, upload documents, and request quotes. The public description does not establish automatic approval or a guaranteed time to receive coverage. [40](https://www.newfront.com/industries/life-science "Life Science") (Evidence: Company-reported; scope: Public portal description only; no portal authentication, uploads or quotation attempts.; verified: 2026-09-15.) |
| Servicing and renewals | Casualty pages say the same dedicated service team stays with the client through the process. Technology pages describe a round-the-clock service model. Terms of Business cover day-to-day servicing, risk control, insurance renewal services, policy administration and the use of intermediaries (including Lockton affiliates) in servicing and placement. Property pages say the team that meets the client also negotiates with markets rather than a remote broking center. A public client-portal feature list was not established beyond a Lockton Portal login link on the US site. [5](https://global.lockton.com/us/en/products-services/casualty "Casualty Insurance") [2](https://global.lockton.com/us/en/technology "Technology") [13](https://global.lockton.com/us/en/terms-of-business "US Terms of Business") [6](https://global.lockton.com/us/en/products-services/property "Property Insurance") [1](https://global.lockton.com/us/en "Lockton United States") (Evidence: Company-reported; scope: Company service descriptions and default Terms of Business; a signed services agreement can differ. Portal capabilities remain undocumented in this review.; verified: 2026-09-16.) | Newfront says Navigator brings together policy documents, certificates, claims information, payment tools, and communication with the service team. Its Executive Risk page describes renewal submissions pre-filled with historical data and document sharing with access controls. [52](https://www.newfront.com/navigator "Newfront Navigator") [33](https://www.newfront.com/executive-risk "Executive Risk") (Evidence: Company-reported; scope: Official feature documentation and demonstration assets only; no authenticated client account was used or outcome measured.; verified: 2026-09-15.)<br><br>A policy or coverage change requested through Navigator remains preliminary until the applicable carrier approves it and provides written confirmation. A submitted request is not evidence that the new coverage is in force. [25](https://www.newfront.com/terms "General Terms Of Use") (Evidence: Company-reported; scope: General Terms §5.3. Contractual limitation, not an interpretation of a customer policy.; verified: 2026-09-15.)<br><br>Newfront says its Partner Management tool is included in client service agreements at no additional cost. It tracks vendor certificates, expiration dates, compliance issues, and follow-up activity inside Navigator. This is a statement about that tool, not a promise of free brokerage services. [53](https://www.newfront.com/partner-management "Partner Management Tool") (Evidence: Company-reported; scope: Current feature page inclusion statement; actual client eligibility and service scope require agreement confirmation.; verified: 2026-09-15.)<br><br>Newfront’s Contract Review tool extracts insurance requirements, compares them with current policies, provides source citations, and notifies the Newfront team. Its Coverage Gap Analysis tool supports the team’s policy reviews. These are company-described functions; the reviewed materials do not independently establish accuracy or prove that all gaps will be detected. [54](https://www.newfront.com/contract-review "AI-Powered Contract Review") [55](https://www.newfront.com/cga "AI-Powered Coverage Gap Analysis") (Evidence: Company-reported; scope: AI-supported advisory tools, not a substitute for actual policy or legal review. No adoption of competitor comparisons, minutes-to-completion or outcome claims.; verified: 2026-09-15.)<br><br>Newfront’s March 2026 privacy notice describes integration with WTW as ongoing and anticipates substantial integration by year-end, subject to legal and contractual limits. That is a stated plan, not confirmation that systems, data practices, or service agreements have already been unified. [26](https://www.newfront.com/privacy "Privacy Policy") (Evidence: Company-reported; scope: Introduction, integration statement dated 13 March 2026; do not present anticipated timing as a completed event.; verified: 2026-09-15.) |
| Fees and compensation | US Terms of Business say Lockton may be paid insurer commissions (a percentage of premium), negotiated client fees in lieu of or in addition to commissions, additional compensation such as contingent or supplemental commissions, insurer service fees (including for some managing-general-agency or analytics work), compensation involving affiliate Lockton Re, LLC on reinsurance placements, and interest or premium-finance related income. Commissions are described as fully earned at inception unless law or insurer contracts say otherwise. The terms tell clients to ask their Lockton representative for account-specific compensation. No public fee schedule, commission percentages or typical startup pricing appears on the reviewed pages. [13](https://global.lockton.com/us/en/terms-of-business "US Terms of Business") (Evidence: Company-reported; scope: Compensation Disclosure section of US Terms of Business. Amounts for a given account are not disclosed on the public site.; verified: 2026-09-16.) | A standard business-insurance fee schedule, commission percentage, or premium range was not found in the reviewed business, consultation, and general-terms pages. Request an account-specific disclosure of brokerage fees, insurer commissions, other remuneration, and any separately billed services. [30](https://www.newfront.com/business-insurance "Business Insurance") [31](https://www.newfront.com/talk-to-an-expert "Get Started Today") [25](https://www.newfront.com/terms "General Terms Of Use") (Evidence: Not found in reviewed sources; scope: Public commercial property/casualty pricing scope. Employee-benefits terms below are not extrapolated to P&C; absence of a public schedule does not mean zero compensation.; verified: 2026-09-15.)<br><br>For Total Rewards, the order form sets compensation. The published terms allow insurer-paid commissions or client fees and disclose additional carrier compensation tied to the wider book of business. They also address non-cash compensation, retained unused carrier funds, and separate pass-through expenses. Newfront says supplemental commissions will not affect its recommendations. [48](https://www.newfront.com/terms/total-rewards "Total Rewards Terms Of Service") (Evidence: Company-reported; scope: Total Rewards Terms §§4.1–4.8 only; not P&C-wide terms. Company promise about recommendations is not independently verified conflict-of-interest performance.; verified: 2026-09-15.)<br><br>Total Rewards agreements renew annually unless written nonrenewal notice is given at least 60 days in advance. Termination for convenience is allowed during renewal terms with 60 days’ written notice; the client must retain Newfront as broker of record through the current agreement term. Separately, a participating Block Strategy client ending the agreement for convenience during an active affected policy can owe an early-exit fee based on remaining premium savings. [48](https://www.newfront.com/terms/total-rewards "Total Rewards Terms Of Service") (Evidence: Company-reported; scope: Total Rewards Terms §§3.2–3.4. Section 3.4.1 conditions the savings-based fee on Block Strategy participation and active affected coverage; §3.4.2 applies broker-of-record retention to termination for convenience under §3.4, without that participation condition. Not general business-insurance cancellation terms.; verified: 2026-09-15.) |
| Claims assistance | Lockton describes claims advocacy as a service, not as the insurer paying claims. Technology, D&O and fiduciary pages say a Professional & Executive Risk Claims team, including insurance and claims counsel, is integrated with the broking team and that claims advocacy is not treated as a profit center. Loss-prevention pages describe claims consulting: investigations, mapping facts to policies, preparing presentations, and discussions with insurer lawyers and loss adjusters. Workers’ compensation pages mention claims service advocates. Terms of Business include claims handling and claims processing among Lockton’s intermediary services and state Lockton is not responsible for an insurer’s solvency or willingness to pay. These descriptions do not establish claims outcomes or handling quality. [2](https://global.lockton.com/us/en/technology "Technology") [4](https://global.lockton.com/us/en/products-services/d-and-o-insurance "D&O Insurance") [9](https://global.lockton.com/us/en/products-services/fiduciary-liability-insurance "Fiduciary Liability Insurance") [11](https://global.lockton.com/us/en/products-services/loss-prevention-and-claims "Loss Prevention and Claims") [7](https://global.lockton.com/us/en/products-services/workers-compensation "Workers' Compensation") [13](https://global.lockton.com/us/en/terms-of-business "US Terms of Business") (Evidence: Company-reported; scope: Company-reported advocacy and consulting. Lockton is not identified as the claims-paying insurer.; verified: 2026-09-16.) | Newfront describes helping establish reporting protocols before a loss, reviewing how a policy may respond, and acting as the buyer’s liaison with the carrier. Its advocates address coverage-reservation and denial letters, counsel selection, vendor rates, reimbursement, and allocation disputes. This documents claims assistance, not a promise that a claim will be paid. [56](https://www.newfront.com/services/claims-advocacy "Claims Advocacy") (Evidence: Company-reported; scope: Company description of advocacy, including TPA and adjuster selection/oversight. No assessment of claims-payment quality or assertion that Newfront is the paying insurer.; verified: 2026-09-15.) |

## Related Reading

- [What Is Lockton?](https://spot.insure/insurance-providers/lockton)
- [What Is Newfront?](https://spot.insure/insurance-providers/newfront)

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## Sources

### [Lockton Official Website](https://global.lockton.com/us/en)

1. [Lockton United States](https://global.lockton.com/us/en). Lockton; Opening description of independent insurance brokerage for risk, benefits and retirement; Ask an Expert link to contact-us. Accessed 2026-09-16.
2. [Technology](https://global.lockton.com/us/en/technology). Lockton; Industry introduction; cyber liability heading; dedicated technology team; listed services including claims advocacy, contract review, directors and officers liability, and international program design; 24/7 service model. Accessed 2026-09-16.
3. [Cyber & Technology](https://global.lockton.com/us/en/cyber-technology). Lockton; A complete solution to inform, improve, and insure cyber and privacy risk; insurer partnerships; Insure step including claim life cycle; contact cyber@lockton.com. Accessed 2026-09-16.
4. [D&O Insurance](https://global.lockton.com/us/en/products-services/d-and-o-insurance). Lockton; Program description; Side A/B/C overview; who can be covered; Claims management and Professional & Executive Risk Claims team. Accessed 2026-09-16.
5. [Casualty Insurance](https://global.lockton.com/us/en/products-services/casualty). Lockton; Introduction on designing and placing liability, auto and workers compensation; Casualty Insurance Solutions list: Auto, Cargo, General & Product Liability, Umbrella & Excess Liability, Workers' Compensation; dedicated service team. Accessed 2026-09-16.
6. [Property Insurance](https://global.lockton.com/us/en/products-services/property). Lockton; Matching property risks to the global marketplace; manuscript property policy; assistance with complex claim recovery; no centralized broking centers claim. Accessed 2026-09-16.
7. [Workers' Compensation](https://global.lockton.com/us/en/products-services/workers-compensation). Lockton; Program design with claims experts; access to more than 100 regional, global and program markets; claims service advocates. Accessed 2026-09-16.
8. [Lockton People Solutions](https://global.lockton.com/us/en/products-services/employee-benefits). Lockton; Introducing Lockton People Solutions; FAQ on products (employee experiences, total rewards and benefits, management and measurement) and private ownership. Accessed 2026-09-16.
9. [Fiduciary Liability Insurance](https://global.lockton.com/us/en/products-services/fiduciary-liability-insurance). Lockton; What is fiduciary liability insurance; typical coverage list; claims management; distinction from ERISA bonds. Accessed 2026-09-16.
10. [Risk & People Solutions for Private Equity Firms](https://global.lockton.com/us/en/products-services/solutions-for-private-equity-firms). Lockton; Lockton capabilities list including D&O/GPL, transaction insurance (reps, tax, litigation), E&O, crime and FI bonds, cyber, EPL, surety, portfolio company programs, key person, and benefits design. Accessed 2026-09-16.
11. [Loss Prevention and Claims](https://global.lockton.com/us/en/products-services/loss-prevention-and-claims). Lockton; Claims consulting description: investigations, policy mapping, discussions with insurer lawyers and loss adjusters; documenting and presenting claims. Accessed 2026-09-16.
12. [Contact Us](https://global.lockton.com/us/en/contact-us). Lockton; Inquiry form requiring Terms of Use and Privacy Notice acknowledgment; general enquiries mailbox disclaimer. Accessed 2026-09-16.
13. [US Terms of Business](https://global.lockton.com/us/en/terms-of-business). Lockton; Opening entity definition; Surplus Lines; Use of a Particular Insurer; Compensation Disclosure; servicing, claims handling and renewal language in Confidentiality section; Intermediaries. Accessed 2026-09-16.
14. [Lockton US Terms of Use](https://global.lockton.com/us/en/terms-of-use). Lockton; Who we are: Lockton, Inc., Missouri corporation, charter number 00498854; Kansas City principal office; last updated October 15, 2021; Site content is general information, not broking or insurance advice. Accessed 2026-09-16.
15. [Lockton Companies Website Privacy Notice](https://global.lockton.com/us/en/privacy-notice). Lockton; Last updated January 2025; collection when visitors solicit an insurance policy quote; disclosure to insurance companies and intermediaries for quotes. Accessed 2026-09-16.
16. [Offices - Lockton US](https://global.lockton.com/us/en/offices). Lockton; Global headquarters Kansas City, 444 W 47th St. Suite 900; US inquiry email KC-Inquiries@lockton.com. Accessed 2026-09-16.
17. [Lockton Insurance Brokers - San Francisco](https://global.lockton.com/offices/usa-san-francisco). Lockton; Office heading Lockton Insurance Brokers - San Francisco; Suite 600, Three Embarcadero Center, San Francisco, CA 94111. Accessed 2026-09-16.
18. [Lockton Insurance Brokers - Los Angeles](https://global.lockton.com/offices/usa-los-angeles). Lockton; Office heading and 777 S. Figueroa St. Suite 5200, Los Angeles, CA 90017. Accessed 2026-09-16.
19. [Lockton Insurance Brokers - Irvine](https://global.lockton.com/offices/usa-irvine). Lockton; Office heading and 19800 MacArthur Blvd., Irvine, CA 92612. Accessed 2026-09-16.
20. [Our Story](https://global.lockton.com/us/en/our-story). Lockton; Independence changes everything; family organization and private ownership statements; insurance, employee benefits consulting and retirement services. Accessed 2026-09-16.
21. [Lockton-produced certificate of insurance producer header](https://pdfnet.lockton.com/previewliabilityholder.aspx?hid=16856448&cid=153853&mid=0&iid=0&lname=CertKeyUser&blank=FALSE&isHco=FALSE&queuetype=holder&tid=3AED1A5B0390C976D7DFC1757B12DEBDE6CDCE7F). Lockton; Producer block: Lockton Companies, LLC DBA Lockton Insurance Brokers, LLC in CA; CA license #0F15767. Accessed 2026-09-16.
22. [California Department of Insurance — Check a License](https://www.insurance.ca.gov/license-status/). California Department of Insurance; Public license-status inquiry landing page; interactive lookup not completed with a returned license detail record in this research pass. Accessed 2026-09-16.

### [Newfront Official Website](https://www.newfront.com)

23. [Newfront](https://www.newfront.com/). Newfront; Built to Scale; business and industry navigation; footer trade-name and license notice; WTW announcement hero. Accessed 2026-09-15.
24. [WTW Completes Acquisition Of Newfront](https://investors.wtwco.com/news-releases/news-release-details/wtw-completes-acquisition-newfront). WTW; 27 January 2026 release; completion announcement and allocation of Business Insurance and Total Rewards to WTW segments. Accessed 2026-09-15.
25. [General Terms Of Use](https://www.newfront.com/terms). Newfront; Last updated 17 July 2025; opening contracting name; §1.2 Additional Requirements; §5.3 Reliance on Services; §2 copyright and use restrictions. Accessed 2026-09-15.
26. [Privacy Policy](https://www.newfront.com/privacy). Newfront; Last updated 13 March 2026; Introduction, paragraphs beginning “On January 27, 2026” and “We anticipate”; integration timetable and qualifications. Accessed 2026-09-15.
27. [Inflection Point: The Transformative Promise Of AI In Insurance And Beyond](https://downloads.ctfassets.net/c3s9zap8g5rq/13QEYBm9gO92xSeBRClBJc/3e91fc2fb08aea6d7669bbc1fcb3ea4e/Inflection-Point_The-Transformative-Promise-of-AI-in-Insurance-and-Beyond.pdf). Newfront; PDF page 14 of 14, ©2023 footer: Newfront brand name; ABD Insurance and Financial Services, Inc. as surviving agency; 1 January 2022 merger. Historical disclosure, not current license verification.. Accessed 2026-09-15.
28. [California License Number Search](https://cdicloud.insurance.ca.gov/cal/LicenseNumberSearch). California Department of Insurance; Search for 0H55918 on 15 September 2026 returned “Captcha validation failed” and no record; no status or legal-name conclusion drawn. Accessed 2026-09-15.
29. [License List Linked By Newfront](https://docs.google.com/document/d/1UMPePkw6yPnyB41_ME6Tmb0OfTAyDl7dA6bgyLPVvW8/edit). Newfront (linked Google document); Footer-linked document redirected to Google sign-in on 15 September 2026; document contents not accessible. Accessed 2026-09-15.
30. [Business Insurance](https://www.newfront.com/business-insurance). Newfront; Purpose-Built Team; Full Transparency; Streamlined Program Management. Accessed 2026-09-15.
31. [Get Started Today](https://www.newfront.com/talk-to-an-expert). Newfront; Complete unsubmitted consultation form: contact and company fields, industry, employee count, service choices and Additional Details. Accessed 2026-09-15.
32. [Casualty](https://www.newfront.com/casualty-insurance). Newfront; Our Approach; Key Coverages to Protect Your Business. Accessed 2026-09-15.
33. [Executive Risk](https://www.newfront.com/executive-risk). Newfront; Key Coverages to Protect Your Business; Industry-Leading Technology; practice-leader description of management liability lines. Accessed 2026-09-15.
34. [Cyber Risk](https://www.newfront.com/cyber-insurance). Newfront; Coverage Negotiation; Subject Matter Expertise; Key Coverages to Protect Your Business. Accessed 2026-09-15.
35. [Property](https://www.newfront.com/property-insurance). Newfront; Opening equipment-breakdown example; No Two Risks are Alike; Key Coverages to Protect Your Business. Accessed 2026-09-15.
36. [Surety](https://www.newfront.com/surety). Newfront; Contract Bonds; Commercial Bonds; Industry-Leading Technology; Key Bond Types for Your Business. Accessed 2026-09-15.
37. [Workers’ Compensation](https://www.newfront.com/workers-compensation). Newfront; Optimized Risk Financing; Claims Advocacy; Circle of Care; Technology-Based Resources. Accessed 2026-09-15.
38. [Venture Capital](https://www.newfront.com/industries/venture-capital). Newfront; Our approach; Comprehensive Coverage: Venture Capital Asset Protection; Customized Coverage: Manuscript Coverage Endorsement. Accessed 2026-09-15.
39. [Asset Protection Program](https://www.newfront.com/asset-protection-program). Newfront; Tailored LPI Services; Comprehensive Coverage Solutions; Strong Carrier Partnerships; Seamless Technology & Full-Service Support. Accessed 2026-09-15.
40. [Life Science](https://www.newfront.com/industries/life-science). Newfront; Insightful risk management; Foreign clinical trial expertise; Clinical trial portal; leadership description of IP insurance contracts. Accessed 2026-09-15.
41. [Digital Assets & Blockchain](https://www.newfront.com/industries/blockchain-and-cryptocurrency). Newfront; Subject matter expertise: theft of digital assets, custody and counterparties; underwriter relationships in US, London and Bermuda. Accessed 2026-09-15.
42. [Digital Health & Telemedicine](https://www.newfront.com/industries/digital-health-and-telemedicine). Newfront; Opening coverage/program description; Vertically-dedicated team; A tech-forward take; Step-by-step claims guidance. Accessed 2026-09-15.
43. [Aviation](https://www.newfront.com/industries/aviation). Newfront; Custom Strategy; Deep Industry Connections; Subject Matter Expertise: aircraft, helicopters, VTOL and drones. Accessed 2026-09-15.
44. [Entertainment](https://www.newfront.com/industries/entertainment). Newfront; Subject matter expertise: live events, theme parks, resorts, media companies, event cancellation, weather and parametrics. Accessed 2026-09-15.
45. [Mergers & Acquisitions](https://www.newfront.com/services/mergers-acquisitions). Newfront; Transaction liability: R&W, tax and contingent liability; Due diligence; Go-forward insurance & benefits. Accessed 2026-09-15.
46. [Employee Benefits](https://www.newfront.com/total-rewards). Newfront; Tailored Solutions; Comprehensive Expertise: Benefits, Global Benefits, Compensation and Retirement. Accessed 2026-09-15.
47. [Strategic Planning](https://www.newfront.com/total-rewards/strategic-planning). Newfront; Funding Approach; Pharmacy Solutions; Renewal Negotiations & Proprietary Programs. Accessed 2026-09-15.
48. [Total Rewards Terms Of Service](https://www.newfront.com/terms/total-rewards). Newfront; Last updated 4 May 2026; §§1–2 scope and client obligations; §§3.2–3.4 renewal, termination and Block Strategy; §§4.1–4.8 compensation and expenses. Accessed 2026-09-15.
49. [Global Insurance](https://www.newfront.com/services/global). Newfront; Our Approach; Worldwide Connections; Global Services including locally admitted coverage. Accessed 2026-09-15.
50. [Alternative Risk Financing](https://www.newfront.com/services/alternative-risk-financing). Newfront; Analyze the options; Robust and unique solutions; Leveraging a Captive. Accessed 2026-09-15.
51. [Technology](https://www.newfront.com/industries/technology). Newfront; Process-driven approach; Fully engaged; IPO D&O Toolkit. Accessed 2026-09-15.
52. [Newfront Navigator](https://www.newfront.com/navigator). Newfront; Total Access. Real Confidence.; Explore What You Can Do in Navigator; official BI_NAV-3.jpg demonstration asset. Accessed 2026-09-15.
53. [Partner Management Tool](https://www.newfront.com/partner-management). Newfront; Simplify Compliance. Strengthen Vendor Management.; Automated Compliance, No Extra Cost. Accessed 2026-09-15.
54. [AI-Powered Contract Review](https://www.newfront.com/contract-review). Newfront; Introduction; Clarity Without the Complexity; Backed by Experts. Accessed 2026-09-15.
55. [AI-Powered Coverage Gap Analysis](https://www.newfront.com/cga). Newfront; Consistent, Confident Coverage Reviews; walkthrough describing tools used by Newfront teams. Accessed 2026-09-15.
56. [Claims Advocacy](https://www.newfront.com/services/claims-advocacy). Newfront; Pre-loss protocols; Meaningful consulting; Proactive advocacy; Comprehensive service at the core. Accessed 2026-09-15.

Updated 2026-09-16. Last verified 2026-09-16. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## Agent and Developer Resources

- [Markdown page](https://spot.insure/compare/lockton-vs-newfront.md)
- [Developer resources](https://spot.insure/developers)
- [Public MCP server](https://spot.insure/mcp)
- [MCP server manifest](https://spot.insure/server.json)
- [OpenAPI description](https://spot.insure/openapi.json)
- [Public page index](https://spot.insure/llms.txt)