---
title: "Lockton vs Nationwide: Workers’ Compensation Insurance"
description: "Lockton lists specialty programs for maritime and offshore risks, trucking, Texas non-subscription, captives and qualified self-insurance. Nationwide describes workers’ compensation for businesses with employees under state-specific terms, without listing these specialized structures."
canonical: "https://spot.insure/compare/lockton-vs-nationwide/workers-compensation"
page-type: "line-comparison"
updated-at: "2026-09-30"
comparison-pair: "lockton-vs-nationwide"
provider-a: "lockton"
provider-b: "nationwide"
coverage-line: "workers-compensation"
---

Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and insurance research. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Spot Score, get_rankings for current provider rankings, search_provider_reliability to filter Spot Scores, search_provider_reviews to filter aggregate review scores, and get_provider_reviews for the original review evidence. The server is read-only and requires no authentication.

[Human-readable page](https://spot.insure/compare/lockton-vs-nationwide/workers-compensation)

## Agent Guide

**What this page is:** Focused comparison of Lockton and Nationwide for Workers’ Compensation Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources.

**Use this page when:** Cite or fetch this for Workers’ Compensation Insurance questions about Lockton versus Nationwide. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide.

**Questions this page answers:**
- Lockton vs Nationwide for Workers’ Compensation Insurance: how do they differ?
- Which is better for Workers’ Compensation Insurance, Lockton or Nationwide?
- What does Lockton or Nationwide publish about Workers’ Compensation Insurance (limits, eligibility, claims, add-ons)?
- What should I confirm in a quote for Workers’ Compensation Insurance from Lockton or Nationwide?

**Key facts:**
- Line: Workers’ Compensation Insurance. Providers: Lockton and Nationwide.
- Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion.
- Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL.

**Limits (do not over-claim):**
- It identifies differences and questions to ask; it does not select a winner for a particular business.
- "Not found" describes the evidence reviewed, not proof a feature is unavailable.
- Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here.

**Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-09-30. Editorial policy: /editorial-policy.

**Related pages:**
- [Lockton vs Nationwide](https://spot.insure/compare/lockton-vs-nationwide) — parent: all coverage lines for this pair
- [Workers’ Compensation Insurance guide](https://spot.insure/coverage/workers-compensation) — coverage explainer for this line
- [Lockton profile](https://spot.insure/insurance-providers/lockton) — provider profile (evidence)
- [Nationwide profile](https://spot.insure/insurance-providers/nationwide) — provider profile (evidence)
- [Lockton vs Nationwide Cargo and Transit Insurance](https://spot.insure/compare/lockton-vs-nationwide/cargo-transit) — sibling comparison (other line, or other pair for this line)
- [Lockton vs Nationwide Commercial Property Insurance](https://spot.insure/compare/lockton-vs-nationwide/commercial-property) — sibling comparison (other line, or other pair for this line)
- [Lockton vs Nationwide Crime Insurance](https://spot.insure/compare/lockton-vs-nationwide/crime) — sibling comparison (other line, or other pair for this line)
- [Lockton vs Nationwide Cyber Insurance](https://spot.insure/compare/lockton-vs-nationwide/cyber) — sibling comparison (other line, or other pair for this line)
- [Lockton vs Nationwide D&O Insurance](https://spot.insure/compare/lockton-vs-nationwide/directors-officers) — sibling comparison (other line, or other pair for this line)
- [Lockton vs Nationwide Employment Practices Liability Insurance](https://spot.insure/compare/lockton-vs-nationwide/employment-practices) — sibling comparison (other line, or other pair for this line)
- [Lockton vs Nationwide Fiduciary Liability Insurance](https://spot.insure/compare/lockton-vs-nationwide/fiduciary) — sibling comparison (other line, or other pair for this line)
- [Lockton vs Nationwide General Liability Insurance](https://spot.insure/compare/lockton-vs-nationwide/general-liability) — sibling comparison (other line, or other pair for this line)
- [Lockton vs Nationwide Surety Bonds](https://spot.insure/compare/lockton-vs-nationwide/surety-bonds) — sibling comparison (other line, or other pair for this line)
- [AIG vs Lockton Workers’ Compensation Insurance](https://spot.insure/compare/aig-vs-lockton/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [AIG vs Nationwide Workers’ Compensation Insurance](https://spot.insure/compare/aig-vs-nationwide/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs Lockton Workers’ Compensation Insurance](https://spot.insure/compare/alliance-risk-vs-lockton/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [Alliance Risk vs Nationwide Workers’ Compensation Insurance](https://spot.insure/compare/alliance-risk-vs-nationwide/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [Amelia Risk vs Lockton Workers’ Compensation Insurance](https://spot.insure/compare/amelia-risk-vs-lockton/workers-compensation) — sibling comparison (other line, or other pair for this line)
- [Amelia Risk vs Nationwide Workers’ Compensation Insurance](https://spot.insure/compare/amelia-risk-vs-nationwide/workers-compensation) — sibling comparison (other line, or other pair for this line)

# Lockton vs Nationwide: How Do They Compare for Workers’ Compensation Insurance?

Lockton lists specialty programs for maritime and offshore risks, trucking, Texas non-subscription, captives and qualified self-insurance. Nationwide describes workers’ compensation for businesses with employees under state-specific terms, without listing these specialized structures.

## How to Use the Lockton vs Nationwide Workers’ Compensation Insurance Comparison

Use this comparison to evaluate Lockton and Nationwide for Workers’ Compensation Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote.

## Lockton vs Nationwide Workers’ Compensation Insurance Summary

Lockton lists specialty programs for maritime and offshore risks, trucking, Texas non-subscription, captives and qualified self-insurance. Nationwide describes workers’ compensation for businesses with employees under state-specific terms, without listing these specialized structures. [4](https://global.lockton.com/us/en/products-services/workers-compensation "Workers' Compensation") [8](https://www.nationwide.com/business/insurance/workers-compensation/ "Workers’ Compensation Insurance")

## What Is Lockton?

Lockton suits technology companies and larger businesses seeking a broker across cyber, D&O, property, liability and benefits; small firms wanting an instant standard quote should compare digital agencies. [1](https://global.lockton.com/us/en "Lockton United States") [2](https://global.lockton.com/us/en/technology "Technology") [3](https://global.lockton.com/us/en/terms-of-business "US Terms of Business")

[Lockton profile](https://spot.insure/insurance-providers/lockton)

## What Is Nationwide?

Nationwide’s commercial catalogue includes common small-business policies and separate specialty products. A catalogue listing does not establish eligibility or policy terms; confirm the issuing company and coverage for your state and business. [5](https://www.nationwide.com/business/insurance/small-commercial/ "Small Business Insurance") [6](https://www.nationwide.com/agents/business/ "Small Business Insurance Solutions for Agents") [7](https://www.nationwide.com/personal/about-us/terms-conditions "Terms and Conditions for Nationwide.com")

[Nationwide profile](https://spot.insure/insurance-providers/nationwide)

## What Is Workers’ Compensation Insurance?

Workers’ compensation can pay medical care and part of an employee’s lost wages after a work-related injury or illness. If you have staff, check who is covered in each state; owners, contractors and some workers may be treated differently. [9](https://content.naic.org/insurance-topics/workers%27-compensation-insurance "Workers’ Compensation Insurance") [10](https://content.naic.org/consumer/small-business.htm "Small Business Insurance") [11](https://www.dir.ca.gov/dwc/Employer.htm "DWC employer information") [12](https://www.tdi.texas.gov/wc/employer/index.html "Employer resources")

## What Are the Key Differences Between Lockton and Nationwide Workers’ Compensation Insurance?

### Coverage and Eligibility

Lockton lists specialty programs for maritime and offshore risks, trucking, Texas non-subscription, captives and qualified self-insurance. Nationwide describes workers’ compensation for businesses with employees under state-specific terms, without listing these specialized structures. If your exposure involves Jones Act or offshore work, ask Lockton which program fits and ask Nationwide whether it can address that class. [4](https://global.lockton.com/us/en/products-services/workers-compensation "Workers' Compensation") [8](https://www.nationwide.com/business/insurance/workers-compensation/ "Workers’ Compensation Insurance")

### Services and Claims

Lockton says its team includes actuaries, claims advisors and safety specialists using a strategic claims-mitigation process; it also offers safety services, OSHA consulting and claims advocates. Nationwide’s product overview does not describe comparable workers’ compensation services. Ask Lockton which services are part of your engagement and ask the Nationwide agent who will coordinate risk control and claims support. [4](https://global.lockton.com/us/en/products-services/workers-compensation "Workers' Compensation") [8](https://www.nationwide.com/business/insurance/workers-compensation/ "Workers’ Compensation Insurance")

### Application and Policy Details

Lockton reports access to more than 100 markets and benchmarking through InfoLock, while Nationwide directs buyers to agent contact or quote. Ask Lockton which markets will consider your state and classifications, and ask Nationwide to identify its proposed carrier and the documents needed to quote your payroll. [4](https://global.lockton.com/us/en/products-services/workers-compensation "Workers' Compensation") [8](https://www.nationwide.com/business/insurance/workers-compensation/ "Workers’ Compensation Insurance")

## What Should You Confirm in Lockton and Nationwide Workers’ Compensation Insurance Quotes?

- Ask Lockton and Nationwide to confirm the issuing carrier, class codes, state availability, owner elections, payroll basis and claims contact for your workforce. [4](https://global.lockton.com/us/en/products-services/workers-compensation "Workers' Compensation") [8](https://www.nationwide.com/business/insurance/workers-compensation/ "Workers’ Compensation Insurance")

## Lockton vs Nationwide Workers’ Compensation Insurance Compared

| Criteria | Lockton Workers' Compensation Insurance Brokerage | Nationwide workers compensation (official overview) |
| --- | --- | --- |
| Role in This Line | Lockton's workers' compensation team designs programs and analyzes their effectiveness through what it calls a strategic claims mitigation process; the team includes actuaries, claims advisors and safety specialists working alongside brokers. Lockton is the broker, not the insurer of record. [4](https://global.lockton.com/us/en/products-services/workers-compensation "Workers' Compensation") (Evidence: Company-reported; scope: Workers' Compensation product page as read 2026-09-23..) | Nationwide describes offering workers compensation for the audience stated on the cited product page. [8](https://www.nationwide.com/business/insurance/workers-compensation/ "Workers’ Compensation Insurance") (Evidence: Company-reported; scope: workers compensation marketed by nationwide; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement..) |
| Issuing Insurer | The page does not name the workers' compensation insurers or programs Lockton places coverage with for a given client, beyond describing access to '100+ markets' in general terms. [4](https://global.lockton.com/us/en/products-services/workers-compensation "Workers' Compensation") (Evidence: Not publicly disclosed; scope: Workers' Compensation page checked 2026-09-23..) | Confirm in your quote. |
| Who It’s For | Confirm in your quote. | Businesses with employees; statutory and state-specific requirements and policy terms control. [8](https://www.nationwide.com/business/insurance/workers-compensation/ "Workers’ Compensation Insurance") (Evidence: Company-reported; scope: workers compensation marketed by nationwide; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement..) |
| Coverage Features | Lockton lists specialty workers' compensation capabilities: alternative risk expertise including captive consulting and formation, Texas non-subscription consulting, Jones Act/Outer Continental Shelf/USL&H programs for maritime and offshore exposures, trucking solutions including occupational accident programs, and qualified self-insurance consulting, implementation, administration, design and placement. [4](https://global.lockton.com/us/en/products-services/workers-compensation "Workers' Compensation") (Evidence: Company-reported; scope: Workers' Compensation product page as read 2026-09-23. A capability list, not a specimen policy..) | The cited product page describes workers' compensation protection for employees injured or made ill through work, subject to applicable policy and state requirements. Marketing description only; actual coverage, exclusions, conditions, limits, and availability depend on the issued policy and jurisdiction. [8](https://www.nationwide.com/business/insurance/workers-compensation/ "Workers’ Compensation Insurance") (Evidence: Company-reported; scope: workers compensation marketed by nationwide; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement..) |
| Limits and Retentions | Confirm in your quote. | The cited overview does not set a universal limit or retention for this line. Ask for the proposed policy form, limits, retentions, exclusions, and conditions in the quote. [8](https://www.nationwide.com/business/insurance/workers-compensation/ "Workers’ Compensation Insurance") (Evidence: Not publicly disclosed; scope: Only the cited marketing page was reviewed for published limit and retention information; no policy-form entitlement is inferred..) |
| Risk Services | Lockton says clients can access more than 100 regional, global and program workers' compensation markets, and it offers benchmarking through its InfoLock service. [4](https://global.lockton.com/us/en/products-services/workers-compensation "Workers' Compensation") (Evidence: Company-reported; scope: Workers' Compensation product page as read 2026-09-23..)<br><br>Lockton says it offers a full suite of safety services designed to reduce loss costs, OSHA consulting, loss forecasting and probability analysis, and claims service advocates to help ensure coverage and reduce retained loss costs. [4](https://global.lockton.com/us/en/products-services/workers-compensation "Workers' Compensation") (Evidence: Company-reported; scope: Workers' Compensation product page as read 2026-09-23..) | Confirm in your quote. |
| How to Apply | Confirm in your quote. | The page directs prospective customers to contact an agent or request a quote. The page does not establish a quote, bind, or coverage-effective timeline. [8](https://www.nationwide.com/business/insurance/workers-compensation/ "Workers’ Compensation Insurance") (Evidence: Company-reported; scope: workers compensation marketed by nationwide; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement..) |

## Related Pages for Lockton vs Nationwide Workers’ Compensation

- [Lockton vs Nationwide](https://spot.insure/compare/lockton-vs-nationwide): all coverage lines, business roles, service and claims.
- [What Is Workers’ Compensation Insurance?](https://spot.insure/coverage/workers-compensation): Workers’ compensation can pay medical care, rehabilitation and lost wages after an employee’s work-related injury or illness; state rules determine who must be covered.
- [Lockton vs Nationwide Cargo and Transit Insurance](https://spot.insure/compare/lockton-vs-nationwide/cargo-transit)
- [Lockton vs Nationwide Commercial Property Insurance](https://spot.insure/compare/lockton-vs-nationwide/commercial-property)
- [Lockton vs Nationwide Crime Insurance](https://spot.insure/compare/lockton-vs-nationwide/crime)
- [Lockton vs Nationwide Cyber Insurance](https://spot.insure/compare/lockton-vs-nationwide/cyber)
- [Lockton vs Nationwide D&O Insurance](https://spot.insure/compare/lockton-vs-nationwide/directors-officers)
- [Lockton vs Nationwide Employment Practices Liability Insurance](https://spot.insure/compare/lockton-vs-nationwide/employment-practices)
- [Lockton vs Nationwide Fiduciary Liability Insurance](https://spot.insure/compare/lockton-vs-nationwide/fiduciary)
- [Lockton vs Nationwide General Liability Insurance](https://spot.insure/compare/lockton-vs-nationwide/general-liability)
- [Lockton vs Nationwide Surety Bonds](https://spot.insure/compare/lockton-vs-nationwide/surety-bonds)
- [AIG vs Lockton Workers’ Compensation Insurance](https://spot.insure/compare/aig-vs-lockton/workers-compensation)
- [AIG vs Nationwide Workers’ Compensation Insurance](https://spot.insure/compare/aig-vs-nationwide/workers-compensation)
- [Alliance Risk vs Lockton Workers’ Compensation Insurance](https://spot.insure/compare/alliance-risk-vs-lockton/workers-compensation)
- [Alliance Risk vs Nationwide Workers’ Compensation Insurance](https://spot.insure/compare/alliance-risk-vs-nationwide/workers-compensation)
- [Amelia Risk vs Lockton Workers’ Compensation Insurance](https://spot.insure/compare/amelia-risk-vs-lockton/workers-compensation)
- [Amelia Risk vs Nationwide Workers’ Compensation Insurance](https://spot.insure/compare/amelia-risk-vs-nationwide/workers-compensation)

## Sources for Lockton vs Nationwide Workers’ Compensation Insurance

### Sources About Lockton

1. [Lockton United States](https://global.lockton.com/us/en). Lockton; Opening description of independent insurance brokerage for risk, benefits and retirement; Ask an Expert link to contact-us. Accessed 2026-09-16.
2. [Technology](https://global.lockton.com/us/en/technology). Lockton; Industry introduction; cyber liability heading; dedicated technology team; listed services including claims advocacy, contract review, directors and officers liability, and international program design; 24/7 service model. Accessed 2026-09-16.
3. [US Terms of Business](https://global.lockton.com/us/en/terms-of-business). Lockton; Opening entity definition; Surplus Lines; Use of a Particular Insurer; Compensation Disclosure; servicing, claims handling and renewal language in Confidentiality section; Intermediaries. Accessed 2026-09-16.
4. [Workers' Compensation](https://global.lockton.com/us/en/products-services/workers-compensation). Lockton; Empower your workforce to achieve your company goals; Access to a multitude of experts; list of workers' compensation expert services (100+ markets, InfoLock benchmarking, alternative risk/captive consulting, Texas non-subscription, Jones Act/OCS/USL&H, trucking occupational accident programs, self-insurance consulting, safety services, OSHA consulting, claims service advocates). Accessed 2026-09-23.

### Sources About Nationwide

5. [Small Business Insurance](https://www.nationwide.com/business/insurance/small-commercial/). Nationwide; Small business products and solutions, lines 185–214: BOP, workers’ compensation, commercial auto, umbrella, EPLI, cyber and surety; purchase guidance lines 235–247.. Accessed 2026-09-29.
6. [Small Business Insurance Solutions for Agents](https://www.nationwide.com/agents/business/). Nationwide; Specialized small commercial solutions: BOP, auto, workers’ compensation, cyber, EPLI, umbrella, inland marine and professional liability; page states appetite varies by state, lines 129–163, 191–193.. Accessed 2026-09-29.
7. [Terms and Conditions for Nationwide.com](https://www.nationwide.com/personal/about-us/terms-conditions). Nationwide; P&C products not offered by all companies/states; policy/declarations control; NMI and affiliates may underwrite; each underwriter responsible for own products, lines 358–368 and 391–394.. Accessed 2026-09-29.
8. [Workers’ Compensation Insurance](https://www.nationwide.com/business/insurance/workers-compensation/). Nationwide; Workers' compensation page; employee injury and illness coverage overview.. Accessed 2026-09-30.

### Sources for the Workers’ Compensation Insurance Guide

9. [Workers’ Compensation Insurance](https://content.naic.org/insurance-topics/workers%27-compensation-insurance). National Association of Insurance Commissioners; Opening definition; mandatory coverage except Texas opt-in; exclusive remedy; monopolistic state funds; self-insurance note. Accessed 2026-09-16.
10. [Small Business Insurance](https://content.naic.org/consumer/small-business.htm). National Association of Insurance Commissioners; Typically covers medical expenses, rehabilitation costs and lost wages; check with your state insurance department; ask these questions / who qualifies as a covered employee (contractors, part-time staff, interns); payroll and type-of-work rating factors. Accessed 2026-09-16.
11. [DWC employer information](https://www.dir.ca.gov/dwc/Employer.htm). California Department of Industrial Relations, Division of Workers’ Compensation; Opening trade-off and California requirement; basic benefits including medical care, temporary and permanent disability, supplemental job displacement, return-to-work supplement and death benefits; out-of-state employer note. Accessed 2026-09-16.
12. [Employer resources](https://www.tdi.texas.gov/wc/employer/index.html). Texas Department of Insurance, Division of Workers’ Compensation; In Texas, private employers can choose to carry workers’ compensation insurance coverage, but it is not required in most cases; lost wages and medical benefits; except when gross negligence results in a fatality, coverage limits liability. Accessed 2026-09-16.

Updated 2026-09-30. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source.

## Lockton Review Scores for 2026

Review Score: 8.4 / 10 from 3 rated sources, equally weighted.

Lockton’s reviews vary by office and entity. Local Google-derived ratings provide some service feedback, but no reliable firmwide verdict.

- BBB: BBB grade A+ (BBB letter grade). Denver BBB profile for Lockton Companies, LLC; corporate profile, not insurer/customer-star aggregate. Checked 2026-09-25. [Lockton Companies, LLC | BBB Business Profile](https://www.bbb.org/us/co/denver/profile/insurance-companies/lockton-companies-llc-1296-9971)
- ProvenExpert (Google Maps aggregation): Google Maps aggregate shown by ProvenExpert 4 (0–5 stars); 44 reviews. Aggregator profile labeled Lockton, insurance brokerage/consulting, attached to 444 W 47th St, Suite 900, Kansas City, Missouri. This is location-level evidence and should not be treated as firmwide consensus. ProvenExpert says the 44 reviews are from Google Maps; it does not show review-level dates in the captured result. Period: Profile active/updated 2026-08-18; accessed 2026-09-25. Checked 2026-09-25. [Lockton Reviews & Experiences | ProvenExpert](https://www.provenexpert.com/en-us/lockton/)
- Birdeye (aggregates Google and Birdeye reviews): combined Google/Birdeye star rating 3.6 (0–5 stars); 144 reviews. Office/program-specific Lockton Affinity, LLC profile at 10895 Lowell Ave, Overland Park, Kansas; not Lockton Companies, LLC firmwide. Birdeye identifies 141 Google reviews plus 3 Birdeye reviews. Period: Accessed 2026-09-25; visible excerpts dated about 3 years earlier. Checked 2026-09-25. [Lockton Affinity, LLC | Birdeye](https://reviews.birdeye.com/lockton-affinity-llc-542637984)

Reviewed 2026-09-25. [Read the sourced review](https://spot.insure/insurance-providers/lockton/reviews).

## Nationwide Review Scores for 2026

Review Score: 7.8 / 10 from 4 rated sources, equally weighted.

Experts like Nationwide more than customers do. NerdWallet gives it 4.5 out of 5 for business insurance, while small-business customers on ConsumerAffairs give it 2.5 out of 5 from 19 reviews.

- NerdWallet: NerdWallet rating 4.5 (out of 5). NerdWallet's editorial small-business review of Nationwide, updated 2026-06-03. It is an expert score, not a customer average. The page header shows 4.5 and a partner card on the same page shows 4.0; the 4.5 is the review's own headline rating. Period: review updated 2026-06-03. Checked 2026-09-29. [Nationwide Business Insurance Review 2026](https://www.nerdwallet.com/business/insurance/learn/nationwide-business-insurance)
- J.D. Power: 2025 Small Commercial satisfaction index 707 (out of 1,000); 2848 reviews. 2025 U.S. Small Commercial Insurance Study: 2,848 U.S. businesses with 50 or fewer employees, fielded Mar-May 2025. Nationwide scored 707 against a study average of 698. A 2026 study was published 2026-08-20 (average 713); Nationwide's 2026 score was not found. Period: 2025 study. Checked 2026-09-29. [2025 U.S. Small Commercial Insurance Study](https://www.jdpower.com/sites/default/files/file/2025-08/2025092%20U.S.%20Small%20Commercial%20Insurance%20Study.pdf); [U.S. Small Commercial Insurance Study](https://www.jdpower.com/business/u-s-small-commercial-insurance-study/); [Rates, Digital Support Boost Small Business Insurance Customer Satisfaction: JD Power](https://www.carriermanagement.com/news/2026/08/20/291242.htm)
- Trustpilot: TrustScore 1.3 (out of 5); 261 reviews. Nationwide's main Trustpilot page. It mixes personal and commercial customers; it cannot be separated. The page text says 1.3 out of 5 while an embedded badge image text said 1.5; we use the visible text score. Period: 69 reviews in the prior 12 months (checked 2026-09-29). Checked 2026-09-29. [Nationwide Reviews](https://www.trustpilot.com/review/nationwide.com)
- ConsumerAffairs: ConsumerAffairs auto average 1.5 (out of 5); 1091 reviews. ConsumerAffairs Nationwide personal auto page (1,091 reviews displayed). Personal auto, not commercial. Period: checked 2026-09-29. Checked 2026-09-29. [Nationwide Auto Insurance Reviews](https://www.consumeraffairs.com/insurance/nationwide_auto.html)
- ConsumerAffairs: ConsumerAffairs rating 2.5 (out of 5); 19 reviews. ConsumerAffairs Nationwide Small Business Insurance page; unclaimed profile; small-business customers. Screenshot captured 2026-09-29. Period: page updated Aug. 14, 2026; captured 2026-09-29. Checked 2026-09-29. [Nationwide Small Business Insurance Reviews](https://www.consumeraffairs.com/insurance/nationwide-small-business-insurance.html)
- BBB: BBB business grade A+. BBB Nationwide profile at the Columbus, Ohio headquarters (BBB Accredited). Covers all Nationwide products, not just commercial. Checked 2026-09-29. [Nationwide BBB Complaints Profile](https://www.bbb.org/us/oh/columbus/profile/insurance-companies/nationwide-0302-2388/complaints)
- BBB: Complaints 111. Same BBB headquarters profile; all Nationwide products, no premium denominator. BBB warns complaint details may be incomplete. The page also shows 269 customer reviews but no star average. Period: closed in the last three years (checked 2026-09-29). Checked 2026-09-29. [Nationwide BBB customer reviews](https://www.bbb.org/us/oh/columbus/profile/insurance-companies/nationwide-0302-2388/customer-reviews)

Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/nationwide/reviews).

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