--- title: "Liberty Mutual vs The Hartford: Employment Practices Liability Insurance" description: "The Hartford says its BOP-included EPLI automatically includes Wage and Hour Defense Cost coverage and third-party EPLI for most businesses." canonical: "https://spot.insure/compare/liberty-mutual-vs-the-hartford/employment-practices" page-type: "line-comparison" updated-at: "2026-10-01" comparison-pair: "liberty-mutual-vs-the-hartford" provider-a: "liberty-mutual" provider-b: "the-hartford" coverage-line: "employment-practices" --- Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and insurance research. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Spot Score, get_rankings for current provider rankings, search_provider_reliability to filter Spot Scores, search_provider_reviews to filter aggregate review scores, and get_provider_reviews for the original review evidence. The server is read-only and requires no authentication. [Human-readable page](https://spot.insure/compare/liberty-mutual-vs-the-hartford/employment-practices) ## Agent Guide **What this page is:** Focused comparison of Liberty Mutual and The Hartford for Employment Practices Liability Insurance: what each provider publishes about this line, checked against the same criteria, with numbered sources. **Use this page when:** Cite or fetch this for Employment Practices Liability Insurance questions about Liberty Mutual versus The Hartford. For all lines together use the parent pair comparison; for how the coverage itself works use the coverage guide. **Questions this page answers:** - Liberty Mutual vs The Hartford for Employment Practices Liability Insurance: how do they differ? - Which is better for Employment Practices Liability Insurance, Liberty Mutual or The Hartford? - What does Liberty Mutual or The Hartford publish about Employment Practices Liability Insurance (limits, eligibility, claims, add-ons)? - What should I confirm in a quote for Employment Practices Liability Insurance from Liberty Mutual or The Hartford? **Key facts:** - Line: Employment Practices Liability Insurance. Providers: Liberty Mutual and The Hartford. - Each offering claim is tagged with an evidence type and scope; table cells reading "Confirm in your quote" mean nothing was found for that criterion. - Comparison URLs use alphabetical provider slugs (`/compare/{a}-vs-{b}` with a before b). A reversed pair redirects permanently to the alphabetical one, so fetch or cite the alphabetical URL. **Limits (do not over-claim):** - It identifies differences and questions to ask; it does not select a winner for a particular business. - "Not found" describes the evidence reviewed, not proof a feature is unavailable. - Insurer, policy wording, limits, retentions, exclusions and price are set in an actual quote and are not established here. **Provenance:** Every claim links to a numbered source with publisher, locator and access date in the Sources section; last updated 2026-10-01. Editorial policy: /editorial-policy. **Related pages:** - [Liberty Mutual vs The Hartford](https://spot.insure/compare/liberty-mutual-vs-the-hartford) — parent: all coverage lines for this pair - [Employment Practices Liability Insurance guide](https://spot.insure/coverage/employment-practices) — coverage explainer for this line - [Liberty Mutual profile](https://spot.insure/insurance-providers/liberty-mutual) — provider profile (evidence) - [The Hartford profile](https://spot.insure/insurance-providers/the-hartford) — provider profile (evidence) - [Liberty Mutual vs The Hartford Business Owner’s Policy](https://spot.insure/compare/liberty-mutual-vs-the-hartford/business-owners-policy) — sibling comparison (other line, or other pair for this line) - [Liberty Mutual vs The Hartford Commercial Auto Insurance](https://spot.insure/compare/liberty-mutual-vs-the-hartford/commercial-auto) — sibling comparison (other line, or other pair for this line) - [Liberty Mutual vs The Hartford Commercial Property Insurance](https://spot.insure/compare/liberty-mutual-vs-the-hartford/commercial-property) — sibling comparison (other line, or other pair for this line) - [Liberty Mutual vs The Hartford Crime Insurance](https://spot.insure/compare/liberty-mutual-vs-the-hartford/crime) — sibling comparison (other line, or other pair for this line) - [Liberty Mutual vs The Hartford Cyber Insurance](https://spot.insure/compare/liberty-mutual-vs-the-hartford/cyber) — sibling comparison (other line, or other pair for this line) - [Liberty Mutual vs The Hartford D&O Insurance](https://spot.insure/compare/liberty-mutual-vs-the-hartford/directors-officers) — sibling comparison (other line, or other pair for this line) - [Liberty Mutual vs The Hartford Fiduciary Liability Insurance](https://spot.insure/compare/liberty-mutual-vs-the-hartford/fiduciary) — sibling comparison (other line, or other pair for this line) - [Liberty Mutual vs The Hartford General Liability Insurance](https://spot.insure/compare/liberty-mutual-vs-the-hartford/general-liability) — sibling comparison (other line, or other pair for this line) - [Liberty Mutual vs The Hartford Inland Marine Insurance](https://spot.insure/compare/liberty-mutual-vs-the-hartford/inland-marine) — sibling comparison (other line, or other pair for this line) - [Liberty Mutual vs The Hartford Kidnap and Ransom Insurance](https://spot.insure/compare/liberty-mutual-vs-the-hartford/kidnap-ransom) — sibling comparison (other line, or other pair for this line) - [Liberty Mutual vs The Hartford Management Liability Insurance](https://spot.insure/compare/liberty-mutual-vs-the-hartford/management-liability) — sibling comparison (other line, or other pair for this line) - [Liberty Mutual vs The Hartford Professional Liability (E&O) Insurance](https://spot.insure/compare/liberty-mutual-vs-the-hartford/professional-errors-omissions) — sibling comparison (other line, or other pair for this line) - [Liberty Mutual vs The Hartford Tech E&O Insurance](https://spot.insure/compare/liberty-mutual-vs-the-hartford/technology-errors-omissions) — sibling comparison (other line, or other pair for this line) - [Liberty Mutual vs The Hartford Workers’ Compensation Insurance](https://spot.insure/compare/liberty-mutual-vs-the-hartford/workers-compensation) — sibling comparison (other line, or other pair for this line) - [AIG vs Liberty Mutual Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-liberty-mutual/employment-practices) — sibling comparison (other line, or other pair for this line) - [AIG vs The Hartford Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-the-hartford/employment-practices) — sibling comparison (other line, or other pair for this line) - [Alliance Risk vs Liberty Mutual Employment Practices Liability Insurance](https://spot.insure/compare/alliance-risk-vs-liberty-mutual/employment-practices) — sibling comparison (other line, or other pair for this line) - [Alliance Risk vs The Hartford Employment Practices Liability Insurance](https://spot.insure/compare/alliance-risk-vs-the-hartford/employment-practices) — sibling comparison (other line, or other pair for this line) - [Amelia Risk vs Liberty Mutual Employment Practices Liability Insurance](https://spot.insure/compare/amelia-risk-vs-liberty-mutual/employment-practices) — sibling comparison (other line, or other pair for this line) - [Amelia Risk vs The Hartford Employment Practices Liability Insurance](https://spot.insure/compare/amelia-risk-vs-the-hartford/employment-practices) — sibling comparison (other line, or other pair for this line) # Liberty Mutual vs The Hartford: How Do They Compare for Employment Practices Liability Insurance? The Hartford says its BOP-included EPLI automatically includes Wage and Hour Defense Cost coverage and third-party EPLI for most businesses. ## How to Use the Liberty Mutual vs The Hartford Employment Practices Liability Insurance Comparison Use this comparison to evaluate Liberty Mutual and The Hartford for Employment Practices Liability Insurance against the same documented criteria. It identifies differences and questions to confirm; it does not select a winner for a particular business. Offering claims are what each provider publishes about this line unless marked otherwise. “Not found” describes the evidence reviewed, not proof that a feature is unavailable. Confirm the insurer, policy wording, limits, retentions, exclusions and cost in an actual quote. ## Liberty Mutual vs The Hartford Employment Practices Liability Insurance Summary The Hartford says its BOP-included EPLI automatically includes Wage and Hour Defense Cost coverage and third-party EPLI for most businesses. [3](https://business.libertymutual.com/commercial-insurance-solutions/management-liability/proshield/ "ProShield") [7](https://www.thehartford.com/employment-practices-insurance "Employment Practices Liability Insurance | EPL Insurance") ## What Is Liberty Mutual Business Insurance? Liberty Mutual spans small-commercial, commercial, specialty, surety, and reinsurance businesses. The insurer and distribution route depend on the product, so check the offer and policy before you compare terms. [1](https://www.libertymutualgroup.com/about-lm/investor-relations/our-company/company-profile "Company Profile") [2](https://business.libertymutual.com/commercial-solutions/ "Commercial Insurance Solutions") [Liberty Mutual profile](https://spot.insure/insurance-providers/liberty-mutual) ## What Is The Hartford? The Hartford suits SaaS and software small businesses seeking a BOP and an online quote; buyers needing commercial auto through self-service or built-in California EPL coverage should use another route. Eligible small-business quotes can start online in minutes. [4](https://www.thehartford.com/legal-notice "Legal Notice") [5](https://www.thehartford.com/business-insurance/saas-insurance "SaaS Insurance for Your Business") [6](https://www.thehartford.com/find-an-agent "Find a Local Insurance Agent") [The Hartford profile](https://spot.insure/insurance-providers/the-hartford) ## What Is Employment Practices Liability Insurance? EPLI can help pay covered defense costs and losses when applicants or workers allege discrimination, harassment, wrongful termination or other workplace wrongdoing. If you employ people, check the claim definition, defense costs and prior acts. [8](https://www.iii.org/article/employment-practices-liability-insurance "Employment Practices Liability Insurance") [9](https://asset.trvstatic.com/download/assets/epl-3001.pdf/2c354eaa63ca11eeacdd06e978c86228 "Employment Practices Liability Coverage") [10](https://asset.trvstatic.com/download/assets/lia-3001.pdf/e79a6b6c63ca11eeaa7806e978c86228 "Liability Coverage Terms and Conditions") ## What Are the Key Differences Between Liberty Mutual and The Hartford Employment Practices Liability Insurance? ### What the records say about coverage The Hartford says its BOP-included EPLI automatically includes Wage and Hour Defense Cost coverage and third-party EPLI for most businesses. Liberty Mutual also highlights third-party coverage in ProShield but does not specify wage-and-hour treatment in its overview. Employers should distinguish defense costs from payment of wage awards and check state availability before comparing these features. [7](https://www.thehartford.com/employment-practices-insurance "Employment Practices Liability Insurance | EPL Insurance") [3](https://business.libertymutual.com/commercial-insurance-solutions/management-liability/proshield/ "ProShield") ### Choosing a route and reviewing terms The Hartford notes that built-in EPL is unavailable in California, Minnesota, North Dakota and New York, and that coverage varies by state and business class. Liberty Mutual identifies private-company and nonprofit ProShield options but does not give comparable state carve-outs in its overview. A multistate employer should map work locations to both quotes before relying on the package descriptions. [7](https://www.thehartford.com/employment-practices-insurance "Employment Practices Liability Insurance | EPL Insurance") [3](https://business.libertymutual.com/commercial-insurance-solutions/management-liability/proshield/ "ProShield") ## What Should You Confirm in Liberty Mutual and The Hartford Employment Practices Liability Insurance Quotes? - Is The Hartford’s built-in EPL available in every operating state, and what exactly does wage-and-hour defense pay? Which ProShield states and worker groups are covered? Compare third-party definitions, limits and exclusions by location. ## Liberty Mutual vs The Hartford Employment Practices Liability Compared | Criteria | Liberty Mutual ProShield Employment Practices Liability | The Hartford Employment Practices Liability Insurance (EPLI) | | --- | --- | --- | | Role in This Line | Liberty Mutual includes employment practices liability in its ProShield management-liability package. [3](https://business.libertymutual.com/commercial-insurance-solutions/management-liability/proshield/ "ProShield") (Evidence: Company-reported; scope: Liberty Mutual’s cited product or program overview documents this description. It does not establish the issuing insurer for an individual quote, exact state or provincial availability, the policy form, complete exclusions, or terms offered to a particular buyer; confirm those in the quote and policy documents..) | The Hartford's EPLI is built into its Business Owner's Policy for most classes, is included in its Private Choice Premier package policy, and is also sold stand-alone as Employers Premier Choice. [7](https://www.thehartford.com/employment-practices-insurance "Employment Practices Liability Insurance | EPL Insurance") (Evidence: Company-reported; scope: EPLI product page as read 2026-09-23..) | | Issuing Insurer | Confirm in your quote. | The Hartford names Hartford Underwriters Insurance Company as the writing company for the described $25,000 Spectrum EPL limit, though other EPLI products on the page (BOP-included, Private Choice Premier, Employers Premier Choice) are not each tied to a named writing company on this page. [7](https://www.thehartford.com/employment-practices-insurance "Employment Practices Liability Insurance | EPL Insurance") (Evidence: Company-reported; scope: EPLI product page footnote as read 2026-09-23..) | | Who It’s For | The source scopes the package to private and not-for-profit organizations and lists coverage for certain workers and volunteers; a quote is needed to establish applicant eligibility. [3](https://business.libertymutual.com/commercial-insurance-solutions/management-liability/proshield/ "ProShield") (Evidence: Company-reported; scope: Liberty Mutual’s cited product or program overview documents this description. It does not establish the issuing insurer for an individual quote, exact state or provincial availability, the policy form, complete exclusions, or terms offered to a particular buyer; confirm those in the quote and policy documents..) | The Hartford's footnotes say there is no built-in EPL coverage in California, Minnesota, North Dakota or New York, and that the EPL program described on the page does not apply to EPL coverage written in California. Coverage and limits also vary by state and business class. [7](https://www.thehartford.com/employment-practices-insurance "Employment Practices Liability Insurance | EPL Insurance") (Evidence: Company-reported; scope: EPLI product page footnotes as read 2026-09-23 (page last updated by The Hartford November 26, 2025)..) | | Coverage Features | The page describes protection for the financial impact of employment-related lawsuits and lists selected features including third-party coverage; exact definitions and exclusions depend on the policy. [3](https://business.libertymutual.com/commercial-insurance-solutions/management-liability/proshield/ "ProShield") (Evidence: Company-reported; scope: Liberty Mutual’s cited product or program overview documents this description. It does not establish the issuing insurer for an individual quote, exact state or provincial availability, the policy form, complete exclusions, or terms offered to a particular buyer; confirm those in the quote and policy documents..) | The Hartford says its EPLI covers claims of discrimination (including age), retaliation, FMLA violations, wrongful discipline or termination, failure to promote, and harassment, and that third-party EPLI (claims from customers, vendors or business invitees, not just employees) is included for most businesses. Its BOP also automatically includes Wage and Hour Defense Cost coverage as part of the built-in EPLI. [7](https://www.thehartford.com/employment-practices-insurance "Employment Practices Liability Insurance | EPL Insurance") (Evidence: Company-reported; scope: EPLI product page as read 2026-09-23. General coverage description; the issued policy controls..) | | Limits and Retentions | The cited public overview does not establish the limits, deductibles, exclusions or form terms that would apply to a specific buyer. [3](https://business.libertymutual.com/commercial-insurance-solutions/management-liability/proshield/ "ProShield") (Evidence: Not publicly disclosed; scope: Ask for the quote and specimen or issued policy forms before treating a listed feature as covered..) | The Hartford's EPLI footnote states a $25,000 limit applies to Spectrum business written in Hartford Underwriters Insurance Company. [7](https://www.thehartford.com/employment-practices-insurance "Employment Practices Liability Insurance | EPL Insurance") (Evidence: Company-reported; scope: EPLI product page footnote as read 2026-09-23. Applies specifically to Spectrum-program business at that writing company; other products/limits are not addressed..) | | Risk Services | Liberty Mutual describes ProShield as one package policy that combines multiple management-liability coverages and is designed to reduce the need for separate endorsements. [3](https://business.libertymutual.com/commercial-insurance-solutions/management-liability/proshield/ "ProShield") (Evidence: Company-reported; scope: Liberty Mutual’s cited product or program overview documents this description. It does not establish the issuing insurer for an individual quote, exact state or provincial availability, the policy form, complete exclusions, or terms offered to a particular buyer; confirm those in the quote and policy documents..) | The Hartford says it gives employers access to hartfordhelp.com, a proprietary site with web-based training on topics like sexual harassment and wrongful termination, current articles on employment-practices trends, and model employment policies and handbooks; this program requires purchase of increased EPL limits and may not be available in all states. [7](https://www.thehartford.com/employment-practices-insurance "Employment Practices Liability Insurance | EPL Insurance") (Evidence: Company-reported; scope: EPLI product page as read 2026-09-23..) | ## Related Pages for Liberty Mutual vs The Hartford - [Liberty Mutual vs The Hartford](https://spot.insure/compare/liberty-mutual-vs-the-hartford): all coverage lines, business roles, service and claims. - [What Is Employment Practices Liability Insurance?](https://spot.insure/coverage/employment-practices): EPLI can address covered workplace claims from applicants and workers; claim timing, defense arrangements, limits and exclusions shape your protection. - [Liberty Mutual vs The Hartford Business Owner’s Policy](https://spot.insure/compare/liberty-mutual-vs-the-hartford/business-owners-policy) - [Liberty Mutual vs The Hartford Commercial Auto Insurance](https://spot.insure/compare/liberty-mutual-vs-the-hartford/commercial-auto) - [Liberty Mutual vs The Hartford Commercial Property Insurance](https://spot.insure/compare/liberty-mutual-vs-the-hartford/commercial-property) - [Liberty Mutual vs The Hartford Crime Insurance](https://spot.insure/compare/liberty-mutual-vs-the-hartford/crime) - [Liberty Mutual vs The Hartford Cyber Insurance](https://spot.insure/compare/liberty-mutual-vs-the-hartford/cyber) - [Liberty Mutual vs The Hartford D&O Insurance](https://spot.insure/compare/liberty-mutual-vs-the-hartford/directors-officers) - [Liberty Mutual vs The Hartford Fiduciary Liability Insurance](https://spot.insure/compare/liberty-mutual-vs-the-hartford/fiduciary) - [Liberty Mutual vs The Hartford General Liability Insurance](https://spot.insure/compare/liberty-mutual-vs-the-hartford/general-liability) - [Liberty Mutual vs The Hartford Inland Marine Insurance](https://spot.insure/compare/liberty-mutual-vs-the-hartford/inland-marine) - [Liberty Mutual vs The Hartford Kidnap and Ransom Insurance](https://spot.insure/compare/liberty-mutual-vs-the-hartford/kidnap-ransom) - [Liberty Mutual vs The Hartford Management Liability Insurance](https://spot.insure/compare/liberty-mutual-vs-the-hartford/management-liability) - [Liberty Mutual vs The Hartford Professional Liability (E&O) Insurance](https://spot.insure/compare/liberty-mutual-vs-the-hartford/professional-errors-omissions) - [Liberty Mutual vs The Hartford Tech E&O Insurance](https://spot.insure/compare/liberty-mutual-vs-the-hartford/technology-errors-omissions) - [Liberty Mutual vs The Hartford Workers’ Compensation Insurance](https://spot.insure/compare/liberty-mutual-vs-the-hartford/workers-compensation) - [AIG vs Liberty Mutual Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-liberty-mutual/employment-practices) - [AIG vs The Hartford Employment Practices Liability Insurance](https://spot.insure/compare/aig-vs-the-hartford/employment-practices) - [Alliance Risk vs Liberty Mutual Employment Practices Liability Insurance](https://spot.insure/compare/alliance-risk-vs-liberty-mutual/employment-practices) - [Alliance Risk vs The Hartford Employment Practices Liability Insurance](https://spot.insure/compare/alliance-risk-vs-the-hartford/employment-practices) - [Amelia Risk vs Liberty Mutual Employment Practices Liability Insurance](https://spot.insure/compare/amelia-risk-vs-liberty-mutual/employment-practices) - [Amelia Risk vs The Hartford Employment Practices Liability Insurance](https://spot.insure/compare/amelia-risk-vs-the-hartford/employment-practices) ## Sources for Liberty Mutual vs The Hartford ### Sources About Liberty Mutual 1. [Company Profile](https://www.libertymutualgroup.com/about-lm/investor-relations/our-company/company-profile). Liberty Mutual Group; Strategic business units paragraph: US Retail Markets (individuals/small businesses; small commercial; countrywide) and Global Risk Solutions (mid-size/large businesses; commercial, specialty, reinsurance, surety; worldwide).. Accessed 2026-09-29. 2. [Commercial Insurance Solutions](https://business.libertymutual.com/commercial-solutions/). Liberty Mutual Business Insurance; Commercial solutions index names commercial auto and fleet, cyber, environmental liability, equipment breakdown, excess and surplus, general liability, healthcare liability, inland marine, management liability, multinational, ocean marine, professional liability, property, reinsurance, surety, umbrella/excess and workers compensation. Disclosure says policy insurer is named when offered, may be an affiliate/subsidiary or surplus-lines insurer; states/jurisdictions and actual policy terms vary.. Accessed 2026-09-29. 3. [ProShield](https://business.libertymutual.com/commercial-insurance-solutions/management-liability/proshield/). Liberty Mutual Business Insurance; Opening paragraphs identify package combining directors and officers, employment practices, fiduciary, and crime coverages; D&O and crime sections describe examples of exposures and selected coverage features. Examples are not policy terms.. Accessed 2026-09-29. ### Sources About The Hartford 4. [Legal Notice](https://www.thehartford.com/legal-notice). The Hartford; The Hartford Insurance Group, Inc. holding-company description; no representation that all products are available in all locations; P&C writing-company table as of December 31, 2025 including Hartford Fire (NAIC 19682) and Hartford Underwriters (NAIC 30104); life writing companies including Hartford Life and Accident (NAIC 70815). Accessed 2026-09-16. 5. [SaaS Insurance for Your Business](https://www.thehartford.com/business-insurance/saas-insurance). The Hartford; Audience list (software startups, SaaS, IT consulting); Get a Business Owner’s Policy; What Is Business Owner’s Policy Insurance?; general liability introduction and Get a Quote; Get Commercial Property Insurance; Commercial Property Insurance for Your Business; Benefits of The Hartford’s WC Insurance for Employers and Employees; cyber insurance and data breach descriptions; Get a quote for cyber insurance; EPLI introduction and Private Choice Premier; add-ons (workers’ compensation, data breach, commercial auto); technology professional liability mention; small-business availability banner; industry-average premium footnote; footnote 2 state restrictions; footer product-availability disclosure. Accessed 2026-09-16. 6. [Find a Local Insurance Agent](https://www.thehartford.com/find-an-agent). The Hartford; Small-business and midsize agent locators; FAQ that buyers can purchase without an agent by calling or quoting online; statement that agents may charge fees. Accessed 2026-09-16. 7. [Employment Practices Liability Insurance | EPL Insurance](https://www.thehartford.com/employment-practices-insurance). The Hartford; What Is Employment Practices Liability Insurance?; Why Do I Need EPLI?; If You Have Employees, You Need EPLI; Prevention Is Your Best Protection; footnotes 1-4 on state availability and Wage and Hour Defense Cost. Accessed 2026-09-23. ### Sources for the Employment Practices Liability Insurance Guide 8. [Employment Practices Liability Insurance](https://www.iii.org/article/employment-practices-liability-insurance). Insurance Information Institute; Opening; What EPLI covers; Steps to limit employment liability risk. Accessed 2026-09-16. 9. [Employment Practices Liability Coverage](https://asset.trvstatic.com/download/assets/epl-3001.pdf/2c354eaa63ca11eeacdd06e978c86228). Travelers; I.A/II.A p.1; III.A.4–6 p.7; II.F Employment Claim, PDF p.2; I.B p.1; II.U–V p.5; II.L p.3; III.A.9 and A.13, pp.7–8; III.B.2 p.8; IV.A Settlement, PDF pp.8–9. Accessed 2026-09-16. 10. [Liability Coverage Terms and Conditions](https://asset.trvstatic.com/download/assets/lia-3001.pdf/e79a6b6c63ca11eeaa7806e978c86228). Travelers; III.F–H p.6; III.O pp.8–9; III.F p.6; III.B–D, PDF pp.3–5; III.E–F, PDF pp.5–6. Accessed 2026-09-16. Updated 2026-10-01. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. [Editorial policy](https://spot.insure/editorial-policy). To suggest a correction, [contact Spot](https://spot.insure/contact) with the page URL and supporting source. ## Liberty Mutual Review Scores for 2026 Review Score: 7.2 / 10 from 2 rated sources, equally weighted. Customers give Liberty Mutual 4.2 out of 5 on Trustpilot from 3,836 reviews, but that page mixes auto, home and life customers with business ones. For business insurance specifically, NerdWallet gives 3.0 out of 5 and reports more complaints than expected. - NerdWallet: NerdWallet editorial rating 3.0/5 (NerdWallet proprietary editorial score; not a consumer rating average or Spot Score). NerdWallet business-insurance editorial review, updated June 3, 2026. Its 3.0/5 is NerdWallet’s editorial score, not a consumer average or Spot Rating. It reports above-expected commercial-property and general-liability complaints for 2022–2024 and a low J.D. Power result. Period: Page updated June 3, 2026. Checked 2026-09-29. [Liberty Mutual Business Insurance Review 2026: Big Company Dogged by Customer Complaints](https://www.nerdwallet.com/business/insurance/learn/liberty-mutual-business-insurance) - Trustpilot: Trustpilot consumer TrustScore 4.2/5 (Platform aggregate for a mixed Liberty Mutual brand profile; not business-only); 3836 reviews. Company-wide Liberty Mutual Trustpilot profile. Its description highlights auto, home and life insurance; review excerpts are not restricted to commercial buyers or one issuing entity. The displayed score/count are a consumer-review-site aggregate, separate from editorial ratings and survey data. Period: Displayed September 29, 2026; live total changes. Checked 2026-09-29. [Liberty Mutual Reviews](https://www.trustpilot.com/review/www.libertymutual.com) Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/liberty-mutual/reviews). ## The Hartford Review Scores for 2026 Review Score: 4.9 / 10 from 5 rated sources, equally weighted. The Hartford’s service record is mixed: NerdWallet rates it 4.5/5 but reports below-average small-business satisfaction. Low Trustpilot ratings add a service concern, although they mix policy types. - NerdWallet: NerdWallet editorial rating 4.5 (5 stars). Editorial commercial-insurance assessment; methodology and scope belong to publisher. Period: 2026 review; accessed 2026-09-25. Checked 2026-09-25. [NerdWallet result for The Hartford](https://www.nerdwallet.com/business/insurance/learn/hartford-business-insurance) - J.D. Power: J.D. Power commercial-lines independent-agent satisfaction index 794 (out of 1000). Study population/segment as stated; not a universal policy quality score. Period: 2022 study; accessed 2026-09-25. Checked 2026-09-25. [J.D. Power 2022 U.S. Independent Agent Satisfaction Study — commercial lines ranking](https://www.jdpower.com/sites/default/files/file/2022-10/2022134%20U.S.%20Independent%20Agent.pdf) - Trustpilot: Trustpilot TrustScore 1.2 (5 stars); 493 reviews. Self-selected consumer aggregate; product and business/personal scope may be mixed. Period: accessed 2026-09-25. Checked 2026-09-25. [Trustpilot result for The Hartford](https://www.trustpilot.com/review/thehartford.com) - ConsumerAffairs: ConsumerAffairs homeowners consumer rating 1.6 (5 stars); 147 reviews. Self-selected consumer aggregate; product and business/personal scope may be mixed. Period: updated 2026-09-12; accessed 2026-09-25. Checked 2026-09-25. [ConsumerAffairs result for The Hartford](https://www.consumeraffairs.com/insurance/hartford_homeowners.html) - Google reviews via Birdeye: Birdeye office listing rating from Google reviews 1.0 (5 stars); 10 reviews. One Schaumburg, Illinois insurance office listing; not firmwide. Birdeye shows Google as review origin (10) and Birdeye-native reviews (0), so counts are syndicated Google reviews, not independent Birdeye reviews. Visible reviews mix business, personal, and employee-benefit claims. Period: accessed 2026-09-25. Checked 2026-09-25. [The Hartford office, Schaumburg, IL — Birdeye listing of Google reviews](https://reviews.birdeye.com/the-hartford-176946619436860) Reviewed 2026-09-25. [Read the sourced review](https://spot.insure/insurance-providers/the-hartford/reviews). ## Agent and Developer Resources - [Markdown page](https://spot.insure/compare/liberty-mutual-vs-the-hartford/employment-practices.md) - [Developer resources](https://spot.insure/developers) - [Public MCP server](https://spot.insure/mcp) - [MCP server manifest](https://spot.insure/server.json) - [OpenAPI description](https://spot.insure/openapi.json) - [Public page index](https://spot.insure/llms.txt)