--- title: "Liberty Mutual vs Nationwide" description: "Compare Liberty Mutual and Nationwide by business role, listed products and how buyers start a quote." canonical: "https://spot.insure/compare/liberty-mutual-vs-nationwide" page-type: "provider-comparison" updated-at: "2026-09-30" --- Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and insurance research. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Spot Score, get_rankings for current provider rankings, search_provider_reliability to filter Spot Scores, search_provider_reviews to filter aggregate review scores, and get_provider_reviews for the original review evidence. The server is read-only and requires no authentication. [Human-readable page](https://spot.insure/compare/liberty-mutual-vs-nationwide) # Liberty Mutual vs Nationwide Compare Liberty Mutual and Nationwide by business role, listed products and how buyers start a quote. ## Before You Quote Ask each provider about eligibility, the issuing insurer, policy wording, limits, retentions, exclusions and costs for your business. ## Highlights This comparison sets Liberty Mutual’s and Nationwide’s documented business roles, listed products and quote routes side by side; a catalogue match does not establish equivalent policy terms. [3](https://business.libertymutual.com/commercial-solutions/ "Commercial Insurance Solutions") [14](https://www.libertymutual.com/small-business "Small Business Insurance Coverage") [25](https://www.nationwide.com/business/insurance/small-commercial/ "Small Business Insurance") ## Provider Reliability Assessments These sourced assessments are shown for context; this comparison does not select a winner. ### Liberty Mutual Role: Insurance carrier. Carrier & MGA Spot Score: **No Spot Score**. Assessed 2026-09-29; review due 2026-10-29. Excluded factors: Financial Resilience (The supplied evidence did not support a score for Financial Resilience; this factor is excluded, not scored as zero. Canonical evidence gaps: AM Best's own pages could not be opened (blocked). The rating comes from a September 2025 press release, and newer actions were not checked.; No entity-level AM Best grade for Liberty Mutual Insurance Company or for Liberty Surplus Insurance Corporation was verified.; Licenses were checked in California only, for Liberty Mutual Insurance Company. Surplus lines affiliates and other states were not checked.; Liberty Mutual Insurance Company's own 2025 annual statement could not be read from the provided link, so no surplus or reinsurance figures are given.; No producer-compensation disclosure was found.); Carrier-Network Strength (The supplied evidence did not support a score for Carrier-Network Strength; this factor is excluded, not scored as zero. Canonical evidence gaps: AM Best's own pages could not be opened (blocked). The rating comes from a September 2025 press release, and newer actions were not checked.; No entity-level AM Best grade for Liberty Mutual Insurance Company or for Liberty Surplus Insurance Corporation was verified.; Licenses were checked in California only, for Liberty Mutual Insurance Company. Surplus lines affiliates and other states were not checked.; Liberty Mutual Insurance Company's own 2025 annual statement could not be read from the provided link, so no surplus or reinsurance figures are given.; No producer-compensation disclosure was found.); Regulatory Conduct (The supplied evidence did not support a score for Regulatory Conduct; this factor is excluded, not scored as zero. Canonical evidence gaps: AM Best's own pages could not be opened (blocked). The rating comes from a September 2025 press release, and newer actions were not checked.; No entity-level AM Best grade for Liberty Mutual Insurance Company or for Liberty Surplus Insurance Corporation was verified.; Licenses were checked in California only, for Liberty Mutual Insurance Company. Surplus lines affiliates and other states were not checked.; Liberty Mutual Insurance Company's own 2025 annual statement could not be read from the provided link, so no surplus or reinsurance figures are given.; No producer-compensation disclosure was found.). Read the [full reliability assessment](https://spot.insure/insurance-providers/liberty-mutual/reliability). ### Nationwide Role: Insurance carrier. Carrier & MGA Spot Score: **No Spot Score**. Assessed 2026-09-29; review due 2026-10-29. Excluded factors: Carrier-Network Strength (The supplied evidence did not support a score for Carrier-Network Strength; this factor is excluded, not scored as zero. Canonical evidence gaps: Which Nationwide company issues a given commercial policy (Nationwide Mutual, Allied, Scottsdale or Nationwide E&S/Specialty) was not established, and AM Best's full member list PDF was not read. No entity-level rating for Scottsdale Insurance Company or Nationwide E&S/Specialty was verified.; AM Best's own site blocked our tool; the A (Excellent) rating rests on a press release copy and Nationwide's annual report.; Ohio Department of Insurance (Nationwide's home regulator) was not searched directly, and the Missouri DOI page returned a rate-limit error.; NAIC's own complaint index page for company 23787 was blocked, so no direct NAIC values were read.; Older Florida consent orders and a 2025 pet-insurance class-action settlement appeared in search but were not opened; no claims-payment timing or denial-rate data was found.). Read the [full reliability assessment](https://spot.insure/insurance-providers/nationwide/reliability). ## Liberty Mutual Reviews Review Score: 7.2 / 10 from 2 rated sources, equally weighted. Customers give Liberty Mutual 4.2 out of 5 on Trustpilot from 3,836 reviews, but that page mixes auto, home and life customers with business ones. For business insurance specifically, NerdWallet gives 3.0 out of 5 and reports more complaints than expected. - NerdWallet: NerdWallet editorial rating 3.0/5 (NerdWallet proprietary editorial score; not a consumer rating average or Spot Score). NerdWallet business-insurance editorial review, updated June 3, 2026. Its 3.0/5 is NerdWallet’s editorial score, not a consumer average or Spot Rating. It reports above-expected commercial-property and general-liability complaints for 2022–2024 and a low J.D. Power result. Period: Page updated June 3, 2026. Checked 2026-09-29. [Liberty Mutual Business Insurance Review 2026: Big Company Dogged by Customer Complaints](https://www.nerdwallet.com/business/insurance/learn/liberty-mutual-business-insurance) - Trustpilot: Trustpilot consumer TrustScore 4.2/5 (Platform aggregate for a mixed Liberty Mutual brand profile; not business-only); 3836 reviews. Company-wide Liberty Mutual Trustpilot profile. Its description highlights auto, home and life insurance; review excerpts are not restricted to commercial buyers or one issuing entity. The displayed score/count are a consumer-review-site aggregate, separate from editorial ratings and survey data. Period: Displayed September 29, 2026; live total changes. Checked 2026-09-29. [Liberty Mutual Reviews](https://www.trustpilot.com/review/www.libertymutual.com) Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/liberty-mutual/reviews). ## Nationwide Reviews Review Score: 7.8 / 10 from 4 rated sources, equally weighted. Experts like Nationwide more than customers do. NerdWallet gives it 4.5 out of 5 for business insurance, while small-business customers on ConsumerAffairs give it 2.5 out of 5 from 19 reviews. - NerdWallet: NerdWallet rating 4.5 (out of 5). NerdWallet's editorial small-business review of Nationwide, updated 2026-06-03. It is an expert score, not a customer average. The page header shows 4.5 and a partner card on the same page shows 4.0; the 4.5 is the review's own headline rating. Period: review updated 2026-06-03. Checked 2026-09-29. [Nationwide Business Insurance Review 2026](https://www.nerdwallet.com/business/insurance/learn/nationwide-business-insurance) - J.D. Power: 2025 Small Commercial satisfaction index 707 (out of 1,000); 2848 reviews. 2025 U.S. Small Commercial Insurance Study: 2,848 U.S. businesses with 50 or fewer employees, fielded Mar-May 2025. Nationwide scored 707 against a study average of 698. A 2026 study was published 2026-08-20 (average 713); Nationwide's 2026 score was not found. Period: 2025 study. Checked 2026-09-29. [2025 U.S. Small Commercial Insurance Study](https://www.jdpower.com/sites/default/files/file/2025-08/2025092%20U.S.%20Small%20Commercial%20Insurance%20Study.pdf); [U.S. Small Commercial Insurance Study](https://www.jdpower.com/business/u-s-small-commercial-insurance-study/); [Rates, Digital Support Boost Small Business Insurance Customer Satisfaction: JD Power](https://www.carriermanagement.com/news/2026/08/20/291242.htm) - Trustpilot: TrustScore 1.3 (out of 5); 261 reviews. Nationwide's main Trustpilot page. It mixes personal and commercial customers; it cannot be separated. The page text says 1.3 out of 5 while an embedded badge image text said 1.5; we use the visible text score. Period: 69 reviews in the prior 12 months (checked 2026-09-29). Checked 2026-09-29. [Nationwide Reviews](https://www.trustpilot.com/review/nationwide.com) - ConsumerAffairs: ConsumerAffairs auto average 1.5 (out of 5); 1091 reviews. ConsumerAffairs Nationwide personal auto page (1,091 reviews displayed). Personal auto, not commercial. Period: checked 2026-09-29. Checked 2026-09-29. [Nationwide Auto Insurance Reviews](https://www.consumeraffairs.com/insurance/nationwide_auto.html) - ConsumerAffairs: ConsumerAffairs rating 2.5 (out of 5); 19 reviews. ConsumerAffairs Nationwide Small Business Insurance page; unclaimed profile; small-business customers. Screenshot captured 2026-09-29. Period: page updated Aug. 14, 2026; captured 2026-09-29. Checked 2026-09-29. [Nationwide Small Business Insurance Reviews](https://www.consumeraffairs.com/insurance/nationwide-small-business-insurance.html) - BBB: BBB business grade A+. BBB Nationwide profile at the Columbus, Ohio headquarters (BBB Accredited). Covers all Nationwide products, not just commercial. Checked 2026-09-29. [Nationwide BBB Complaints Profile](https://www.bbb.org/us/oh/columbus/profile/insurance-companies/nationwide-0302-2388/complaints) - BBB: Complaints 111. Same BBB headquarters profile; all Nationwide products, no premium denominator. BBB warns complaint details may be incomplete. The page also shows 269 customer reviews but no star average. Period: closed in the last three years (checked 2026-09-29). Checked 2026-09-29. [Nationwide BBB customer reviews](https://www.bbb.org/us/oh/columbus/profile/insurance-companies/nationwide-0302-2388/customer-reviews) Reviewed 2026-09-29. [Read the sourced review](https://spot.insure/insurance-providers/nationwide/reviews). ## Coverage Comparison | Coverage Type | Liberty Mutual | Nationwide | | --- | --- | --- | | [Builders risk](https://spot.insure/coverage/builders-risk) | Listed [8](https://business.libertymutual.com/commercial-solutions/property/ "Property") | Listed: Nationwide lists builders risk among inland-marine products. The page does not establish project-specific coverage periods, valuation, or exclusions. [29](https://www.nationwide.com/business/insurance/inland-marine/ "Insurance for Inland Marine") | | [Business owner’s policy](https://spot.insure/coverage/business-owners-policy) | Listed [18](https://www.libertymutual.com/small-business/business-owners-insurance "Business owner's policy insurance") | Listed: Nationwide markets a BOP for eligible small businesses and describes property and liability elements with optional additions; actual coverage is controlled by policy forms. [27](https://www.nationwide.com/business/insurance/business-owners-policy-bop/ "Business Owners Policy (BOP Insurance)") [25](https://www.nationwide.com/business/insurance/small-commercial/ "Small Business Insurance") | | [Cargo and transit](https://spot.insure/coverage/cargo-transit) | Listed [13](https://business.libertymutual.com/industries/wholesale/ "Wholesale Distribution") | Listed: Nationwide lists motor truck cargo among inland-marine products. This is not evidence of broad cargo coverage or any particular commodity/route acceptance. [29](https://www.nationwide.com/business/insurance/inland-marine/ "Insurance for Inland Marine") | | [Commercial auto](https://spot.insure/coverage/commercial-auto) | Listed [4](https://business.libertymutual.com/commercial-solutions/commercial-auto-and-fleet/ "Commercial Auto and Fleet") | Listed: Nationwide lists commercial auto in its small-business product catalogue. We couldn’t review the dedicated product page, so no vehicle, driver, or state terms are inferred. [25](https://www.nationwide.com/business/insurance/small-commercial/ "Small Business Insurance") [26](https://www.nationwide.com/agents/business/ "Small Business Insurance Solutions for Agents") | | [Commercial property](https://spot.insure/coverage/commercial-property) | Listed [8](https://business.libertymutual.com/commercial-solutions/property/ "Property") | Listed: Nationwide markets commercial property for business buildings and contents; property values, covered causes, limits, and exclusions depend on the policy. [30](https://www.nationwide.com/business/insurance/property/ "Commercial Property Insurance") [38](https://www.nationwide.com/business/insurance/industries/types/professional-office "Commercial Office Space Insurance") | | [Crime](https://spot.insure/coverage/crime) | Listed [6](https://business.libertymutual.com/commercial-insurance-solutions/management-liability/proshield/ "ProShield") | Listed: Nationwide markets commercial crime insurance and management-liability crime products; exact insuring agreements and fidelity form are not established here. [34](https://www.nationwide.com/business/insurance/commercial-crime/ "Commercial Crime Insurance") [36](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/ "Commercial Liability Products") | | [Cyber liability](https://spot.insure/coverage/cyber) | Listed [5](https://business.libertymutual.com/commercial-solutions/cyber-insurance/ "Cyber Insurance") | Listed: Nationwide markets cyber liability and data-breach insurance to business customers; quote and policy terms determine eligibility and coverage. [32](https://www.nationwide.com/business/insurance/cyber-liability/ "Cyber Liability & Data Breach Insurance") [25](https://www.nationwide.com/business/insurance/small-commercial/ "Small Business Insurance") | | [Directors and officers](https://spot.insure/coverage/directors-officers) | Listed [6](https://business.libertymutual.com/commercial-insurance-solutions/management-liability/proshield/ "ProShield") | Listed: Nationwide Management Liability & Specialty markets a distinct D&O product. The reviewed materials do not establish issuer or form for a particular risk. [37](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/types/directors-and-officers-liability "Directors and Officers Liability") [36](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/ "Commercial Liability Products") | | [Employment practices liability](https://spot.insure/coverage/employment-practices) | Listed [6](https://business.libertymutual.com/commercial-insurance-solutions/management-liability/proshield/ "ProShield") | Listed: Nationwide markets EPLI through small-business and management-liability channels; the reviewed pages do not establish a standard grant or eligibility. [31](https://www.nationwide.com/business/insurance/employment-practices-liability/ "Employment Practices Liability Insurance") [36](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/ "Commercial Liability Products") | | [Equipment breakdown](https://spot.insure/coverage/equipment-breakdown) | Listed [8](https://business.libertymutual.com/commercial-solutions/property/ "Property") [9](https://business.libertymutual.com/commercial-insurance-solutions/property/equipment-breakdown/liberty-mutual-equipment-re/products/ "Products: Liberty Mutual Equipment Re") | Listed: Nationwide presents equipment breakdown under its BOP coverages; the individual policy controls inclusion and terms. [27](https://www.nationwide.com/business/insurance/business-owners-policy-bop/ "Business Owners Policy (BOP Insurance)") [38](https://www.nationwide.com/business/insurance/industries/types/professional-office "Commercial Office Space Insurance") | | [Fidelity bonds](https://spot.insure/coverage/fidelity-bonds) | Listed [11](https://business.libertymutual.com/commercial-solutions/surety/commercial-bonds/ "Commercial Bonds") | Not listed | | [Fiduciary liability](https://spot.insure/coverage/fiduciary) | Listed [6](https://business.libertymutual.com/commercial-insurance-solutions/management-liability/proshield/ "ProShield") | Listed: Nationwide Management Liability & Specialty lists fiduciary liability as a distinct commercial-liability product; terms and availability remain quote-specific. [36](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/ "Commercial Liability Products") | | [General liability](https://spot.insure/coverage/general-liability) | Listed [17](https://business.libertymutual.com/commercial-solutions/general-liability/ "General liability") | Listed: Nationwide lists general liability in its professional-office package description and BOP materials; this establishes marketing only, not standalone availability or policy scope. [38](https://www.nationwide.com/business/insurance/industries/types/professional-office "Commercial Office Space Insurance") [27](https://www.nationwide.com/business/insurance/business-owners-policy-bop/ "Business Owners Policy (BOP Insurance)") | | [Kidnap and ransom](https://spot.insure/coverage/kidnap-ransom) | Listed [12](https://business.libertymutual.com/commercial-solutions/multinational/ "Multinational") | Not listed | | [Management liability](https://spot.insure/coverage/management-liability) | Listed [6](https://business.libertymutual.com/commercial-insurance-solutions/management-liability/proshield/ "ProShield") [21](https://business.libertymutual.com/industries/professional-services/ "Professional services") | Listed: Nationwide Management Liability & Specialty markets multiple distinct management-liability products, including D&O, fiduciary, crime, and EPLI; no single bundled form is inferred. [36](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/ "Commercial Liability Products") [37](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/types/directors-and-officers-liability "Directors and Officers Liability") | | [Medical malpractice](https://spot.insure/coverage/medical-malpractice) | Listed [22](https://business.libertymutual.com/commercial-solutions/healthcare-liability/ "Healthcare liability") | Not listed | | [Professional errors and omissions (E&O)](https://spot.insure/coverage/professional-errors-omissions) | Listed [7](https://business.libertymutual.com/commercial-solutions/programs/ "Programs") [19](https://business.libertymutual.com/commercial-solutions/professional-liability/ "Professional liability") | Listed: Nationwide markets professional E&O for professional-service exposures. This does not establish technology E&O or any particular profession’s acceptance. [35](https://www.nationwide.com/business/insurance/errors-and-omissions/ "Errors and Omissions Insurance") [26](https://www.nationwide.com/agents/business/ "Small Business Insurance Solutions for Agents") | | [Representations and warranties](https://spot.insure/coverage/representations-warranties) | Listed [21](https://business.libertymutual.com/industries/professional-services/ "Professional services") | Not listed | | [Surety bonds](https://spot.insure/coverage/surety-bonds) | Listed [11](https://business.libertymutual.com/commercial-solutions/surety/commercial-bonds/ "Commercial Bonds") | Listed: Nationwide markets commercial surety bonds. A bond is a contractual guarantee and is not interchangeable with an insurance policy. [33](https://www.nationwide.com/business/insurance/bonds/ "Commercial Surety Bonds") [25](https://www.nationwide.com/business/insurance/small-commercial/ "Small Business Insurance") | | [Technology errors and omissions (E&O)](https://spot.insure/coverage/technology-errors-omissions) | Listed [5](https://business.libertymutual.com/commercial-solutions/cyber-insurance/ "Cyber Insurance") | Not listed | | [Tools, equipment and inland marine](https://spot.insure/coverage/inland-marine) | Listed [8](https://business.libertymutual.com/commercial-solutions/property/ "Property") | Listed: Nationwide markets inland-marine products including contractor equipment and installation floaters; product availability and covered property vary. [29](https://www.nationwide.com/business/insurance/inland-marine/ "Insurance for Inland Marine") [26](https://www.nationwide.com/agents/business/ "Small Business Insurance Solutions for Agents") | | [Umbrella and excess liability](https://spot.insure/coverage/umbrella-excess) | Listed [3](https://business.libertymutual.com/commercial-solutions/ "Commercial Insurance Solutions") | Listed: Nationwide lists commercial umbrella for small businesses. Reviewed catalogue evidence does not establish attachment, limits, underlying requirements, or a specific excess form. [25](https://www.nationwide.com/business/insurance/small-commercial/ "Small Business Insurance") [26](https://www.nationwide.com/agents/business/ "Small Business Insurance Solutions for Agents") | | [Virtual care and telehealth](https://spot.insure/coverage/virtual-care-telehealth) | Listed [22](https://business.libertymutual.com/commercial-solutions/healthcare-liability/ "Healthcare liability") | Not listed | | [Workers’ compensation](https://spot.insure/coverage/workers-compensation) | Listed [3](https://business.libertymutual.com/commercial-solutions/ "Commercial Insurance Solutions") [10](https://business.libertymutual.com/claims/policyholder-resources/workers-compensation-resources/ "Workers Compensation Resources") [23](https://business.libertymutual.com/commercial-solutions/workers-compensation/ "Workers compensation") | Listed: Nationwide markets workers’ compensation and describes state-variable benefits and services. State law, policy, and employer eligibility govern. [28](https://www.nationwide.com/business/insurance/workers-compensation/ "Workers’ Compensation Insurance") [25](https://www.nationwide.com/business/insurance/small-commercial/ "Small Business Insurance") | A listing may be arranged through an insurer or partner. “Not listed” means this catalogue has no separate offering recorded; ask the provider whether it can quote the coverage and request the policy terms. ## Optional Spot Service Handoff Spot can help prepare applications, coordinate brokers, and compare proposals. If that work is needed, collect the company's task, known deadline, current broker, and open questions for a [free consultation](https://spot.insure/pricing.md). The company decides what to buy; Spot does not automatically bind coverage. ## Key Differences Between Liberty Mutual and Nationwide ### Business Roles and Access to Insurers For this pair, first decide whether the documented access route fits how you want to buy. Liberty Mutual’s role evidence is specific to its distribution or underwriting position; Nationwide’s record describes a different business route. Ask who handles your submission, who issues each policy, and who will service changes after binding. [3](https://business.libertymutual.com/commercial-solutions/ "Commercial Insurance Solutions") [25](https://www.nationwide.com/business/insurance/small-commercial/ "Small Business Insurance") ### Business Fit and Listed Products Compare the business segments each company says it serves with your operations, locations and risk profile. A marketed audience can help you choose where to apply, but it does not confirm your eligibility. [2](https://www.libertymutualgroup.com/about-lm/investor-relations/our-company/company-profile "Company Profile") [25](https://www.nationwide.com/business/insurance/small-commercial/ "Small Business Insurance") Both provider records list commercial auto, cyber, D&O, EPLI, fiduciary liability. A shared catalogue label makes a line worth quoting from both; it does not establish the same insurer, policy form, limits, exclusions or eligibility. Liberty Mutual also lists technology E&O, kidnap and ransom, medical malpractice, representations and warranties, virtual care telehealth; Nationwide has no additional listed lines beyond the shared catalogue. These are catalogue differences, not proof that one company excludes a line or that listed products are equivalent. Ask for the proposed forms and schedule side by side. [3](https://business.libertymutual.com/commercial-solutions/ "Commercial Insurance Solutions") [25](https://www.nationwide.com/business/insurance/small-commercial/ "Small Business Insurance") ### Application and Account Service Liberty Mutual's small-business page offers quote and agent-finder entry points. Its commercial pages direct business buyers to a broker or agent. A quote link does not establish online purchase or policy binding. [14](https://www.libertymutual.com/small-business "Small Business Insurance Coverage") [3](https://business.libertymutual.com/commercial-solutions/ "Commercial Insurance Solutions") [5](https://business.libertymutual.com/commercial-solutions/cyber-insurance/ "Cyber Insurance") (Evidence: Company-reported; scope: Public company pages only; no application was submitted and no authenticated workflow was inspected.; verified: 2026-09-29.) Nationwide says small-business buyers can start an online quote and then call or work with an agent to purchase. Its BOP page says a quote can be started online; this does not establish online binding for every product or applicant. [25](https://www.nationwide.com/business/insurance/small-commercial/ "Small Business Insurance") [27](https://www.nationwide.com/business/insurance/business-owners-policy-bop/ "Business Owners Policy (BOP Insurance)") (Evidence: Company-reported; scope: Official small-commercial and BOP pages; no application was submitted or purchase flow completed.; verified: 2026-09-29.) The application facts show different entry points for this pair. A quote request or agent portal is not itself a binder; get the named issuing insurer, quote terms and written effective-date confirmation before relying on coverage. [14](https://www.libertymutual.com/small-business "Small Business Insurance Coverage") [25](https://www.nationwide.com/business/insurance/small-commercial/ "Small Business Insurance") ### Managing Changes, Claims, and Renewal Liberty Mutual describes online account tasks for small-business customers, including billing, certificates, premium audits and claim-status checks. Access and available tasks may depend on the policy and account; a certificate does not amend coverage. [14](https://www.libertymutual.com/small-business "Small Business Insurance Coverage") [15](https://business.libertymutual.com/contact-us/ "Contact Us") (Evidence: Company-reported; scope: Company-described small-business account features; not an independent service-quality measure or guarantee.; verified: 2026-09-29.) Nationwide describes a 24/7 online business account for policy management, claims filing/tracking, documents and billing; if a certificate is not in the account, it directs customers to request one online or contact an agent. [39](https://www.nationwide.com/business/insurance/member-resources/ "Business Insurance Member Resources") (Evidence: Company-reported; scope: Company-described account features; access depends on policy/account and does not measure service quality.; verified: 2026-09-29.) Ask who owns post-bind policy changes, certificates, claims reporting and renewal outreach. A quote channel does not establish those service steps; compare the contact and timing you receive in writing. ## What to Confirm in Quotes - Which insurer and legal entity will issue each policy, and where can that exact product be quoted? Catalogue and licensing statements do not answer risk-specific eligibility. [3](https://business.libertymutual.com/commercial-solutions/ "Commercial Insurance Solutions") [25](https://www.nationwide.com/business/insurance/small-commercial/ "Small Business Insurance") - For the shared catalogue labels commercial auto, cyber, D&O, EPLI, fiduciary liability, ask each company for the proposed insurer, form and endorsements; a matching name alone is not a coverage match. Compare limits, retention or deductible, exclusions, retroactive date where relevant, and endorsements; catalogue labels do not establish equivalent protection. [3](https://business.libertymutual.com/commercial-solutions/ "Commercial Insurance Solutions") [25](https://www.nationwide.com/business/insurance/small-commercial/ "Small Business Insurance") - Ask what the application requires, what underwriting follow-up to expect, and who handles certificates, policy changes and renewal after binding [14](https://www.libertymutual.com/small-business "Small Business Insurance Coverage") [25](https://www.nationwide.com/business/insurance/small-commercial/ "Small Business Insurance") ## Compare Services What each provider documents about the services you may need. | Criteria | Liberty Mutual | Nationwide | | --- | --- | --- | | Business role | Liberty Mutual is a group brand spanning multiple insurance entities. Its business-site disclosure says coverage may be underwritten by Liberty Mutual Insurance Company or affiliates/subsidiaries and that the issuing insurer is identified when a product is offered; some policies may use surplus-lines insurers. The LMIC statutory statement identifies Comparion as a separate producer for LMIC policies it places. [3](https://business.libertymutual.com/commercial-solutions/ "Commercial Insurance Solutions") [16](https://www.libertymutualgroup.com/about-lm/investor-relations/documents/lmic.pdf-0 "Liberty Mutual Insurance Company 2025 Statutory Statement") (Evidence: Company-reported; scope: US commercial brand and channel overview. Does not assign LMIC or Comparion to every product; confirm the named insurer and producer on each offer and policy.; verified: 2026-09-29.) | Nationwide markets commercial insurance through small-business, agribusiness, middle-market and specialty channels. Its general P&C disclosure names Nationwide Mutual Insurance Company and affiliated companies as underwriting companies; the reviewed materials do not map each commercial product to its legal issuer. [25](https://www.nationwide.com/business/insurance/small-commercial/ "Small Business Insurance") [26](https://www.nationwide.com/agents/business/ "Small Business Insurance Solutions for Agents") [41](https://www.nationwide.com/personal/about-us/terms-conditions "Terms and Conditions for Nationwide.com") (Evidence: Company-reported; scope: Nationwide-branded U.S. commercial insurance; issuer and availability vary by product/company/state.; verified: 2026-09-29.) | | Customer focus | Liberty Mutual describes US Retail Markets as serving individuals and small businesses with personal and small-commercial property and casualty insurance countrywide, and Global Risk Solutions as providing commercial, specialty, reinsurance, and surety solutions to mid-size and large businesses worldwide. [2](https://www.libertymutualgroup.com/about-lm/investor-relations/our-company/company-profile "Company Profile") (Evidence: Company-reported; scope: Company-reported business-unit positioning; it does not establish that each product is available in every state or country.; verified: 2026-09-29.) | Nationwide presents separate commercial routes for small businesses, midsize and large businesses with complex risks, E&S/specialty customers, and agribusiness operators. These are published segments, not a promise of product eligibility. [25](https://www.nationwide.com/business/insurance/small-commercial/ "Small Business Insurance") [26](https://www.nationwide.com/agents/business/ "Small Business Insurance Solutions for Agents") (Evidence: Company-reported; scope: Public U.S. commercial segment descriptions; product and state eligibility remain quote-specific.; verified: 2026-09-29.) | | Coverage lines | Liberty Mutual publicly markets the listed commercial lines and packages in this record. Its small-business BOP combines property and general liability and can be supplemented with cyber and professional liability; the company describes commercial auto, workers compensation, and inland marine as separate from a BOP. ProShield packages management-liability components, and healthcare, professional-services, wholesale, and multinational pages describe specialized or industry-specific solutions. Line membership records actual company marketing, not a promise of availability, standalone issuance, a shared insurer, or uniform terms. [3](https://business.libertymutual.com/commercial-solutions/ "Commercial Insurance Solutions") [7](https://business.libertymutual.com/commercial-solutions/programs/ "Programs") [8](https://business.libertymutual.com/commercial-solutions/property/ "Property") [11](https://business.libertymutual.com/commercial-solutions/surety/commercial-bonds/ "Commercial Bonds") [12](https://business.libertymutual.com/commercial-solutions/multinational/ "Multinational") [13](https://business.libertymutual.com/industries/wholesale/ "Wholesale Distribution") [17](https://business.libertymutual.com/commercial-solutions/general-liability/ "General liability") [18](https://www.libertymutual.com/small-business/business-owners-insurance "Business owner's policy insurance") [19](https://business.libertymutual.com/commercial-solutions/professional-liability/ "Professional liability") [20](https://business.libertymutual.com/commercial-solutions/umbrella-and-excess-liability/ "Umbrella and excess liability") [21](https://business.libertymutual.com/industries/professional-services/ "Professional services") [22](https://business.libertymutual.com/commercial-solutions/healthcare-liability/ "Healthcare liability") [23](https://business.libertymutual.com/commercial-solutions/workers-compensation/ "Workers compensation") (Evidence: Company-reported; scope: Current official US commercial and small-business pages inspected September 29, 2026. Coverage-line membership is distinct from whether a detailed offering payload has enough supported claim detail for line comparisons. Package, sector and multinational-only scope stays attached to the member line.; verified: 2026-09-29.) | Nationwide lists BOP, workers’ compensation, commercial auto, umbrella, EPLI, cyber and surety for small businesses, and separately markets inland marine, builders risk, professional E&O, commercial property, crime, D&O, fiduciary liability and management-liability products. Product listings do not establish that a buyer qualifies or that a named coverage is included in another policy. [25](https://www.nationwide.com/business/insurance/small-commercial/ "Small Business Insurance") [26](https://www.nationwide.com/agents/business/ "Small Business Insurance Solutions for Agents") [29](https://www.nationwide.com/business/insurance/inland-marine/ "Insurance for Inland Marine") [35](https://www.nationwide.com/business/insurance/errors-and-omissions/ "Errors and Omissions Insurance") [30](https://www.nationwide.com/business/insurance/property/ "Commercial Property Insurance") [34](https://www.nationwide.com/business/insurance/commercial-crime/ "Commercial Crime Insurance") [36](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/ "Commercial Liability Products") (Evidence: Company-reported; scope: Current official U.S. commercial catalogue pages reviewed Sep 29, 2026; not a complete state/class appetite map.; verified: 2026-09-29.) | | Availability | The commercial-site disclosure says described products may not be available in all states or jurisdictions and directs readers to policy/program documents for terms. This review did not establish a product-by-state availability matrix. [3](https://business.libertymutual.com/commercial-solutions/ "Commercial Insurance Solutions") (Evidence: Company-reported; scope: State and jurisdiction availability is unknown at product level; company-site statement is not a list of states where each line is offered.; verified: 2026-09-29.) | Nationwide says P&C products may not be offered by all companies or in all states and are subject to underwriting. The reviewed public sources do not establish a complete state-by-state commercial issuer and product matrix. [41](https://www.nationwide.com/personal/about-us/terms-conditions "Terms and Conditions for Nationwide.com") [25](https://www.nationwide.com/business/insurance/small-commercial/ "Small Business Insurance") (Evidence: Not publicly disclosed; scope: General P&C disclosure and pages reviewed here; no all-state licensing or availability audit.; verified: 2026-09-29.) | | Access to insurers | The commercial disclosure names Liberty Mutual Insurance Company or affiliates/subsidiaries as possible insurers and says the insurer will be identified when a product is offered; some policies may be placed with surplus-lines insurers. The specific issuer for this buyer remains product- and policy-specific. [3](https://business.libertymutual.com/commercial-solutions/ "Commercial Insurance Solutions") (Evidence: Company-reported; scope: Group-level disclosure, not an issuer schedule. LMIC's own evidence must not be generalized to the full brand or its other marks.; verified: 2026-09-29.) | Nationwide identifies Nationwide Mutual Insurance Company and affiliates as possible P&C underwriting companies and says each underwriter is responsible for its own products. The reviewed general disclosure does not name the issuer for each commercial product; check the policy and declarations. [41](https://www.nationwide.com/personal/about-us/terms-conditions "Terms and Conditions for Nationwide.com") (Evidence: Company-reported; scope: General group disclosure, not a line-, policy- or state-specific insurer crosswalk.; verified: 2026-09-29.) | | Application process | Liberty Mutual's small-business page offers quote and agent-finder entry points. Its commercial pages direct business buyers to a broker or agent. A quote link does not establish online purchase or policy binding. [14](https://www.libertymutual.com/small-business "Small Business Insurance Coverage") [3](https://business.libertymutual.com/commercial-solutions/ "Commercial Insurance Solutions") [5](https://business.libertymutual.com/commercial-solutions/cyber-insurance/ "Cyber Insurance") (Evidence: Company-reported; scope: Public company pages only; no application was submitted and no authenticated workflow was inspected.; verified: 2026-09-29.) | Nationwide says small-business buyers can start an online quote and then call or work with an agent to purchase. Its BOP page says a quote can be started online; this does not establish online binding for every product or applicant. [25](https://www.nationwide.com/business/insurance/small-commercial/ "Small Business Insurance") [27](https://www.nationwide.com/business/insurance/business-owners-policy-bop/ "Business Owners Policy (BOP Insurance)") (Evidence: Company-reported; scope: Official small-commercial and BOP pages; no application was submitted or purchase flow completed.; verified: 2026-09-29.) | | Servicing and renewals | Liberty Mutual describes online account tasks for small-business customers, including billing, certificates, premium audits and claim-status checks. Access and available tasks may depend on the policy and account; a certificate does not amend coverage. [14](https://www.libertymutual.com/small-business "Small Business Insurance Coverage") [15](https://business.libertymutual.com/contact-us/ "Contact Us") (Evidence: Company-reported; scope: Company-described small-business account features; not an independent service-quality measure or guarantee.; verified: 2026-09-29.)

NerdWallet reports that Liberty Mutual’s commercial-property complaints were higher than expected for its market share and general-liability complaints were far higher than expected during 2022–2024. This is an attributed secondary analysis; its underlying counts and insurer-entity mapping were not independently recalculated here. [24](https://www.nerdwallet.com/business/insurance/learn/liberty-mutual-business-insurance "Liberty Mutual Business Insurance Review 2026: Big Company Dogged by Customer Complaints") (Evidence: Verified; scope: NerdWallet’s June 3, 2026 secondary analysis of commercial-property and general-liability complaints for 2022–2024. This does not identify an exact underwriting entity or constitute an independently reproduced regulator metric.; verified: 2026-09-29.) | Nationwide describes a 24/7 online business account for policy management, claims filing/tracking, documents and billing; if a certificate is not in the account, it directs customers to request one online or contact an agent. [39](https://www.nationwide.com/business/insurance/member-resources/ "Business Insurance Member Resources") (Evidence: Company-reported; scope: Company-described account features; access depends on policy/account and does not measure service quality.; verified: 2026-09-29.)

The commercial overview, small-business catalogue and business account pages reviewed here do not establish renewal notice timing, who initiates renewal discussions or how a renewal transaction is completed. These steps remain unverified; this is not evidence that renewal service is absent. [42](https://www.nationwide.com/business/ "Nationwide Commercial Insurance") [25](https://www.nationwide.com/business/insurance/small-commercial/ "Small Business Insurance") [39](https://www.nationwide.com/business/insurance/member-resources/ "Business Insurance Member Resources") (Evidence: Not found in reviewed sources; scope: Only named public pages reviewed 2026-09-29, not policy documents or every account workflow.; verified: 2026-09-29.)

NerdWallet reports fewer general-liability complaints than expected for 2022–2024. Its discussion describes commercial-property complaints as slightly above expectations, while its methodology calls them about expected; that discrepancy remains unresolved. [43](https://www.nerdwallet.com/business/insurance/learn/nationwide-business-insurance "Nationwide Business Insurance Review 2026 — commercial complaint analysis") (Evidence: Verified; scope: NerdWallet’s commercial business-insurance editorial analysis only. This is an attributed product-line complaint comparison, not direct NAIC verification, a claim-outcome finding, or evidence about any identified underwriting company. Do not combine this measure with consumer review averages or treat the unresolved commercial-property discrepancy as a single settled result.; verified: 2026-09-29.) | | Claims assistance | Liberty Mutual publishes business claim-reporting routes and product-specific auto and cyber claims-support descriptions. Those company statements show available channels and stated support functions; they do not establish claim outcomes or identify the administrator/decision-maker for every policy. [15](https://business.libertymutual.com/contact-us/ "Contact Us") [4](https://business.libertymutual.com/commercial-solutions/commercial-auto-and-fleet/ "Commercial Auto and Fleet") [5](https://business.libertymutual.com/commercial-solutions/cyber-insurance/ "Cyber Insurance") [16](https://www.libertymutualgroup.com/about-lm/investor-relations/documents/lmic.pdf-0 "Liberty Mutual Insurance Company 2025 Statutory Statement") (Evidence: Company-reported; scope: Group business claims access. Confirm the claims administrator, notice deadline, adjuster and decision authority in the applicable policy/program documents.; verified: 2026-09-29.) | Nationwide says business claims can be reported online, by phone or through an agent and that a claims professional is assigned after submission. Same-day contact is described as an aim, not a guarantee. [40](https://www.nationwide.com/business/insurance/claims/faq/ "Business Insurance Claims FAQ") (Evidence: Company-reported; scope: General company-described commercial claims process; not an independent outcome measure or product-specific administrator map.; verified: 2026-09-29.) | | Fees and compensation | No product-specific commission, broker fee, or customer fee schedule was verified in the official commercial pages reviewed. Compensation for a buyer's placement is unknown; do not infer that fees or commissions are absent. [3](https://business.libertymutual.com/commercial-solutions/ "Commercial Insurance Solutions") [15](https://business.libertymutual.com/contact-us/ "Contact Us") (Evidence: Not publicly disclosed; scope: Only public pages listed in this candidate were reviewed; statutory aggregate liabilities do not establish transaction-specific compensation.; verified: 2026-09-29.) | The reviewed Nationwide commercial marketing and service pages do not disclose agent commission rates or contingent compensation terms. This packet does not establish whether or how an agent is compensated. [25](https://www.nationwide.com/business/insurance/small-commercial/ "Small Business Insurance") [26](https://www.nationwide.com/agents/business/ "Small Business Insurance Solutions for Agents") [41](https://www.nationwide.com/personal/about-us/terms-conditions "Terms and Conditions for Nationwide.com") (Evidence: Not found in reviewed sources; scope: Bounded page review; no producer agreement, quote or commission disclosure reviewed.; verified: 2026-09-29.) | ## Related Reading - [What Is Liberty Mutual Business Insurance?](https://spot.insure/insurance-providers/liberty-mutual) - [What Is Nationwide?](https://spot.insure/insurance-providers/nationwide) ## Related Comparisons - [AIG vs Liberty Mutual](https://spot.insure/compare/aig-vs-liberty-mutual) - [AIG vs Nationwide](https://spot.insure/compare/aig-vs-nationwide) - [Alliance Risk vs Liberty Mutual](https://spot.insure/compare/alliance-risk-vs-liberty-mutual) - [Alliance Risk vs Nationwide](https://spot.insure/compare/alliance-risk-vs-nationwide) - [Amelia Risk vs Liberty Mutual](https://spot.insure/compare/amelia-risk-vs-liberty-mutual) - [Amelia Risk vs Nationwide](https://spot.insure/compare/amelia-risk-vs-nationwide) - [Aon vs Liberty Mutual](https://spot.insure/compare/aon-vs-liberty-mutual) - [Aon vs Nationwide](https://spot.insure/compare/aon-vs-nationwide) - [Armilla vs Liberty Mutual](https://spot.insure/compare/armilla-vs-liberty-mutual) - [Armilla vs Nationwide](https://spot.insure/compare/armilla-vs-nationwide) - [At-Bay vs Liberty Mutual](https://spot.insure/compare/at-bay-vs-liberty-mutual) - [At-Bay vs Nationwide](https://spot.insure/compare/at-bay-vs-nationwide) - [The Baldwin Group vs Liberty Mutual](https://spot.insure/compare/baldwin-vs-liberty-mutual) - [The Baldwin Group vs Nationwide](https://spot.insure/compare/baldwin-vs-nationwide) - [Beazley vs Liberty Mutual](https://spot.insure/compare/beazley-vs-liberty-mutual) - [Beazley vs Nationwide](https://spot.insure/compare/beazley-vs-nationwide) - [Berkshire Hathaway Specialty Insurance vs Liberty Mutual](https://spot.insure/compare/berkshire-hathaway-specialty-insurance-vs-liberty-mutual) - [Berkshire Hathaway Specialty Insurance vs Nationwide](https://spot.insure/compare/berkshire-hathaway-specialty-insurance-vs-nationwide) - [biBerk vs Liberty Mutual](https://spot.insure/compare/biberk-vs-liberty-mutual) - [biBerk vs Nationwide](https://spot.insure/compare/biberk-vs-nationwide) - [CFC vs Liberty Mutual](https://spot.insure/compare/cfc-vs-liberty-mutual) - [CFC vs Nationwide](https://spot.insure/compare/cfc-vs-nationwide) - [Chubb vs Liberty Mutual](https://spot.insure/compare/chubb-vs-liberty-mutual) - [Chubb vs Nationwide](https://spot.insure/compare/chubb-vs-nationwide) - [CNA vs Liberty Mutual](https://spot.insure/compare/cna-vs-liberty-mutual) - [CNA vs Nationwide](https://spot.insure/compare/cna-vs-nationwide) - [Coalition vs Liberty Mutual](https://spot.insure/compare/coalition-vs-liberty-mutual) - [Coalition vs Nationwide](https://spot.insure/compare/coalition-vs-nationwide) - [Corgi vs Liberty Mutual](https://spot.insure/compare/corgi-vs-liberty-mutual) - [Corgi vs Nationwide](https://spot.insure/compare/corgi-vs-nationwide) - [Coterie Insurance vs Liberty Mutual](https://spot.insure/compare/coterie-vs-liberty-mutual) - [Coterie Insurance vs Nationwide](https://spot.insure/compare/coterie-vs-nationwide) - [Counterpart vs Liberty Mutual](https://spot.insure/compare/counterpart-vs-liberty-mutual) - [Counterpart vs Nationwide](https://spot.insure/compare/counterpart-vs-nationwide) - [Coverdash vs Liberty Mutual](https://spot.insure/compare/coverdash-vs-liberty-mutual) - [Coverdash vs Nationwide](https://spot.insure/compare/coverdash-vs-nationwide) - [Cowbell vs Liberty Mutual](https://spot.insure/compare/cowbell-vs-liberty-mutual) - [Cowbell vs Nationwide](https://spot.insure/compare/cowbell-vs-nationwide) - [Embroker vs Liberty Mutual](https://spot.insure/compare/embroker-vs-liberty-mutual) - [Embroker vs Nationwide](https://spot.insure/compare/embroker-vs-nationwide) ## Sources ### [Liberty Mutual Official Website](https://www.libertymutual.com/) 1. [Member Information](https://www.libertymutualgroup.com/about-lm/corporate-information/member-information_footer). Liberty Mutual Group; Sections ‘What is Liberty Mutual Holding Company Inc.?’ and ‘Who is a member?’; company explanation of the mutual holding company, use of trade names, insurance entities, and named-insured eligibility. Accessed 2026-09-29. 2. [Company Profile](https://www.libertymutualgroup.com/about-lm/investor-relations/our-company/company-profile). Liberty Mutual Group; Strategic business units paragraph: US Retail Markets (individuals/small businesses; small commercial; countrywide) and Global Risk Solutions (mid-size/large businesses; commercial, specialty, reinsurance, surety; worldwide). Accessed 2026-09-29. 3. [Commercial Insurance Solutions](https://business.libertymutual.com/commercial-solutions/). Liberty Mutual Business Insurance; Commercial solutions index names commercial auto and fleet, cyber, environmental liability, equipment breakdown, excess and surplus, general liability, healthcare liability, inland marine, management liability, multinational, ocean marine, professional liability, property, reinsurance, surety, umbrella/excess and workers compensation. Disclosure says policy insurer is named when offered, may be an affiliate/subsidiary or surplus-lines insurer; states/jurisdictions and actual policy terms vary. Accessed 2026-09-29. 4. [Commercial Auto and Fleet](https://business.libertymutual.com/commercial-solutions/commercial-auto-and-fleet/). Liberty Mutual Business Insurance; ‘Solutions for complex risks’ names liability, physical damage, bodily injury and uninsured motorists; ‘Expertise that delivers’ says underwriting is tailored to industry, fleet, location and usage; ‘Better control over claims’ describes auto liability claims resources. Company marketing claims are not an independent outcome study. Accessed 2026-09-29. 5. [Cyber Insurance](https://business.libertymutual.com/commercial-solutions/cyber-insurance/). Liberty Mutual Business Insurance; Products section names Liberty Cyber Resolution (first- and third-party cyber) and Liberty Tech Resolution (cyber plus technology E&O); eligibility/placement is broker or agent distributed; page describes risk-engineering and incident-response resources as company-reported services. Accessed 2026-09-29. 6. [ProShield](https://business.libertymutual.com/commercial-insurance-solutions/management-liability/proshield/). Liberty Mutual Business Insurance; Opening paragraphs identify package combining directors and officers, employment practices, fiduciary, and crime coverages; D&O and crime sections describe examples of exposures and selected coverage features. Examples are not policy terms. Accessed 2026-09-29. 7. [Programs](https://business.libertymutual.com/commercial-solutions/programs/). Liberty Mutual Business Insurance; ‘Our programs portfolio’ lists Auto Salvage/Dismantlers, Fire Suppression and Sprinkler Contractors, Nonprofits, Physicians & Surgeons Professional (PL only), Post-surgical for bariatric and plastic surgeries, Roofing Contractors, Scrap Metal Dealers, Self-storage, and Sports and Fitness. Page says programs are managed by program administrators; not a complete business catalogue. Accessed 2026-09-29. 8. [Property](https://business.libertymutual.com/commercial-solutions/property/). Liberty Mutual Business Insurance; Property solutions section describes commercial property, business-interruption protection, Builder's Risk, Equipment Breakdown, Inland Marine and Ocean Marine; named Premier Property Protector, RM Select, and Liberty Mutual Property Protector product descriptions; states standalone and package options. Coverage terms depend on the policy. Accessed 2026-09-29. 9. [Products: Liberty Mutual Equipment Re](https://business.libertymutual.com/commercial-insurance-solutions/property/equipment-breakdown/liberty-mutual-equipment-re/products/). Liberty Mutual Business Insurance; ‘Commercial equipment breakdown’ names commercial equipment breakdown and covered electrical/mechanical/pressure-system failure examples; it describes reinsurance and individualized coverage. Do not apply personal service-line products to business buyers. Accessed 2026-09-29. 10. [Workers Compensation Resources](https://business.libertymutual.com/claims/policyholder-resources/workers-compensation-resources/). Liberty Mutual Business Insurance; Customer resources section describes medical-provider networks, pharmacy program, online provider lookup, and state-specific claims forms/posting notices; service statements are company-reported and do not establish policy eligibility. Accessed 2026-09-29. 11. [Commercial Bonds](https://business.libertymutual.com/commercial-solutions/surety/commercial-bonds/). Liberty Mutual Business Insurance; ‘Broad slate of commercial bonds’ enumerates court/fiduciary, appeal, tax appeal, self-insurer workers compensation, license/permit, reclamation, lost instrument, utility payment, service/supply, business services, public official, ERISA, fidelity and miscellaneous bonds; page states distinct large/small commercial audiences and qualified program scale. Accessed 2026-09-29. 12. [Multinational](https://business.libertymutual.com/commercial-solutions/multinational/). Liberty Mutual Business Insurance; Liberty WorldWise coverage list names foreign property/general liability/auto-excess/voluntary compensation and employers liability, accidental death and dismemberment, kidnap/ransom/extortion, crime, crisis management, travel assistance; states broker/agent distribution. Product and international scope only. Accessed 2026-09-29. 13. [Wholesale Distribution](https://business.libertymutual.com/industries/wholesale/). Liberty Mutual Business Insurance; Wholesale coverage options list includes cargo stock throughput, commercial auto, cyber, D&O, environmental, general liability, inland marine, management liability, property (including equipment breakdown), trade credit, umbrella/excess and workers compensation. Industry-specific examples, not universal eligibility. Accessed 2026-09-29. 14. [Small Business Insurance Coverage](https://www.libertymutual.com/small-business). Liberty Mutual; Small business landing page: quote and agent links, industry examples and online account actions (bill payment, certificate generation, premium audit and claim-status checks); no form submitted; no purchase/bind functionality inferred. Accessed 2026-09-29. 15. [Contact Us](https://business.libertymutual.com/contact-us/). Liberty Mutual Business Insurance; General business account, billing, claim report/management, premium audit and assigned-risk workers compensation routes; no product-level service guarantee. Accessed 2026-09-29. 16. [Liberty Mutual Insurance Company 2025 Statutory Statement](https://www.libertymutualgroup.com/about-lm/investor-relations/documents/lmic.pdf-0). Liberty Mutual Insurance Company; 2025 annual statement pp. 1, 3–4, 29–31 and 54–55: LMIC legal identity and NAIC 23043; LMGI share ownership and LMHC ultimate-parent phrase; Comparion producer agreements; affiliate service agreements; group pool and aggregate financial lines. The statement identifies the named insured/issuer entity; it does not establish every brand relationship. Accessed 2026-09-29. 17. [General liability](https://business.libertymutual.com/commercial-solutions/general-liability/). Liberty Mutual Business Insurance; Opened September 29, 2026. Product page heading “General liability”; lines 128–136 expressly describe GL coverage for advertising injury, bodily injury, personal injury, property damage and product-injury claims; lines 139–149 describe underwriting/risk control and GL claims adjusters, counsel panel and analytics. Page footer says issuer is LMIC or affiliate/subsidiary, product availability varies, and some policies may be surplus lines. This supports GL and a product-related GL exposure example, not a separate product-liability policy. Accessed 2026-09-29. 18. [Business owner's policy insurance](https://www.libertymutual.com/small-business/business-owners-insurance). Liberty Mutual; Opened September 29, 2026. Lines 21–45 describe a small-business BOP combining property and general liability, common coverages, and optional cyber/professional-liability supplements. Lines 53–55 identify independent-agent distribution; lines 113–121 distinguish standalone GL, BOP, commercial package policy and separate commercial auto, workers compensation, farm, and inland marine risks. This is the small-business retail offer, not a mid-market form or issuer-level disclosure. Accessed 2026-09-29. 19. [Professional liability](https://business.libertymutual.com/commercial-solutions/professional-liability/). Liberty Mutual Business Insurance; Opened September 29, 2026. Lines 117–130 describe business professional liability and linked Architects & Engineers, Lawyers, Miscellaneous and Technology professional liability solutions; Technology PL includes network/privacy-security exposures, so it is not mapped as a general standalone cyber claim. Footer lines 157 onward warns availability and policy terms vary. Product list includes a separate Bermuda financial-lines link; no Bermuda detail is used for US membership. Accessed 2026-09-29. 20. [Umbrella and excess liability](https://business.libertymutual.com/commercial-solutions/umbrella-and-excess-liability/). Liberty Mutual Business Insurance; Opened September 29, 2026. Lines 116–120 expressly name business umbrella and excess-liability solutions; lines 130–136 distinguish umbrella over existing underlying liability from excess capacity and note named Liberty Mutual and Ironshore marketing offers, stated capacities and domestic/international exposures. Lines 140–149 describe specialist underwriting and claims resources. This does not identify the legal issuer for a quote. Accessed 2026-09-29. 21. [Professional services](https://business.libertymutual.com/industries/professional-services/). Liberty Mutual Business Insurance; Opened September 29, 2026. Lines 129–138 list professional-services program coverages: GL with Services endorsement, property, commercial auto, workers compensation, umbrella/excess, D&O, professional liability, cyber, EPL and fidelity/crime. Lines 139–148 describe M&A transactional-liability solutions including representations and warranties, tax liability and contingent legal risk. These are professional-services industry positioning, not universal eligibility or standalone line terms; distribution and policy caveats at lines 164–176 and 234–236. Accessed 2026-09-29. 22. [Healthcare liability](https://business.libertymutual.com/commercial-solutions/healthcare-liability/). Liberty Mutual Business Insurance; Opened September 29, 2026. Lines 118–120 describe US healthcare liability solutions; lines 129–144 name digital-health professional liability for virtual/telehealth care, hospital professional liability, miscellaneous medical professional liability, physician-group-practice professional liability, and other healthcare-specific solutions. The source shows a mix of specialty insurance and reinsurance; map only the explicitly named healthcare coverages and preserve each program/package scope. Accessed 2026-09-29. 23. [Workers compensation](https://business.libertymutual.com/commercial-solutions/workers-compensation/). Liberty Mutual Business Insurance; Independent source review opened September 28, 2026, lines 130–158 and 176–178: product page describes workers-compensation benefits, recovery/return-to-work services and claims resources; assigned-risk/voluntary market context and insurer caveat are separate. Do not treat the product page as uniform nationwide eligibility or a claim-performance study. Accessed 2026-09-28. 24. [Liberty Mutual Business Insurance Review 2026: Big Company Dogged by Customer Complaints](https://www.nerdwallet.com/business/insurance/learn/liberty-mutual-business-insurance). NerdWallet; Updated June 3, 2026; commercial complaint analysis in the business-insurance review, lines 311–390 and 420–445. NerdWallet reports commercial-property complaints above expectations for market share and general-liability complaints far higher than expected for 2022–2024. This is secondary reporting; underlying counts and insurer-entity mapping were not independently recalculated. Accessed 2026-09-29. ### [Nationwide Official Website](https://www.nationwide.com/business/) 25. [Small Business Insurance](https://www.nationwide.com/business/insurance/small-commercial/). Nationwide; Small business products and solutions, lines 185–214: BOP, workers’ compensation, commercial auto, umbrella, EPLI, cyber and surety; purchase guidance lines 235–247. Accessed 2026-09-29. 26. [Small Business Insurance Solutions for Agents](https://www.nationwide.com/agents/business/). Nationwide; Specialized small commercial solutions: BOP, auto, workers’ compensation, cyber, EPLI, umbrella, inland marine and professional liability; page states appetite varies by state, lines 129–163, 191–193. Accessed 2026-09-29. 27. [Business Owners Policy (BOP Insurance)](https://www.nationwide.com/business/insurance/business-owners-policy-bop/). Nationwide; BOP audience/employee/sales criteria and coverages, lines 181–225; additional coverage options lines 244–277; policy/availability qualification line 326. Accessed 2026-09-29. 28. [Workers’ Compensation Insurance](https://www.nationwide.com/business/insurance/workers-compensation/). Nationwide; Workers’ compensation benefits, state variability, claims/risk-management services and eligibility discussion, lines 216–259. Accessed 2026-09-29. 29. [Insurance for Inland Marine](https://www.nationwide.com/business/insurance/inland-marine/). Nationwide; Inland marine and Builder’s Risk products lines 184–225; contractor equipment, installation floater, riggers liability, motor truck cargo and warehouse legal liability lines 258–318. Accessed 2026-09-29. 30. [Commercial Property Insurance](https://www.nationwide.com/business/insurance/property/). Nationwide; Business buildings, contents, equipment and fixtures; policy customization and agent quote route. Accessed 2026-09-29. 31. [Employment Practices Liability Insurance](https://www.nationwide.com/business/insurance/employment-practices-liability/). Nationwide; Dedicated EPLI product page; product identity and company-described policy scope. Accessed 2026-09-29. 32. [Cyber Liability & Data Breach Insurance](https://www.nationwide.com/business/insurance/cyber-liability/). Nationwide; Dedicated commercial cyber/data-breach product page; company-described product scope. Accessed 2026-09-29. 33. [Commercial Surety Bonds](https://www.nationwide.com/business/insurance/bonds/). Nationwide; Dedicated commercial surety product page and bond purpose. Accessed 2026-09-29. 34. [Commercial Crime Insurance](https://www.nationwide.com/business/insurance/commercial-crime/). Nationwide; Dedicated commercial crime page and covered crime examples. Accessed 2026-09-29. 35. [Errors and Omissions Insurance](https://www.nationwide.com/business/insurance/errors-and-omissions/). Nationwide; Professional E&O product page; professional-service errors and financial-loss description. Does not establish technology-specific E&O terms. Accessed 2026-09-29. 36. [Commercial Liability Products](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/). Nationwide Management Liability & Specialty; Distinct D&O, fiduciary liability, crime and EPLI products; audience and claims-reporting description. Accessed 2026-09-29. 37. [Directors and Officers Liability](https://www.nationwide.com/business/insurance/management-liability-specialty/products/commercial-liability/types/directors-and-officers-liability). Nationwide Management Liability & Specialty; D&O primary scope of coverage, selected features and claims reporting. Accessed 2026-09-29. 38. [Commercial Office Space Insurance](https://www.nationwide.com/business/insurance/industries/types/professional-office). Nationwide; Professional-office BOP, commercial property, GL, business income and equipment breakdown; E&O, auto, EPLI and management-liability options. Accessed 2026-09-29. 39. [Business Insurance Member Resources](https://www.nationwide.com/business/insurance/member-resources/). Nationwide; Online business account, 24/7 self-service, claims filing/tracking, documents, bills and certificate-of-insurance help. Accessed 2026-09-29. 40. [Business Insurance Claims FAQ](https://www.nationwide.com/business/insurance/claims/faq/). Nationwide; Commercial claims intake and assigned claims professional; same-day contact is described as an aim, not a guarantee. Accessed 2026-09-29. 41. [Terms and Conditions for Nationwide.com](https://www.nationwide.com/personal/about-us/terms-conditions). Nationwide; P&C products not offered by all companies/states; policy/declarations control; NMI and affiliates may underwrite; each underwriter responsible for own products, lines 358–368 and 391–394. Accessed 2026-09-29. 42. [Nationwide Commercial Insurance](https://www.nationwide.com/business/). Nationwide; Commercial audiences and general commercial route; cited only alongside directly inspected linked product pages. Accessed 2026-09-29. 43. [Nationwide Business Insurance Review 2026 — commercial complaint analysis](https://www.nerdwallet.com/business/insurance/learn/nationwide-business-insurance). NerdWallet; Same inspected NerdWallet commercial review as nerdwallet-review; updated June 3, 2026. Findings and contrary evidence, lines 332–372: lower-than-expected general-liability complaints and commercial-property described slightly above expectations. Methodology, lines 495–508: commercial-property complaints characterized as about expected. Rating display, lines 226–323: 4.5 page header and 4.0 Nationwide card. Accessed 2026-09-29. Updated 2026-09-30. Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. 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